Hotel St Ellis

Awesome

It’s all wonderful but the air conditioning is blowing in my face at night and dry my throat. I can’t redirect

The staff were amazing. They always provided me with first class service. My air conditioning quit working just after 1am. I called the front desk and maintenance was at my room in 5 minutes.

Staff at check in made me feel uncomfortable, almost not welcome.
Our room on 5th floor (highest in hotel) was facing road/front of hotel super noisy with road traffic, car alarms etc, not hotel fault but beware.
House keeping need to check and replace what been used.
Otherwise room was pleasant, rest of staff friendly, Breakfast nice variety, special shout out to Joseph in the bar, thank you for making us feel welcome.

Be aware only that they might give you a room with a suffocating drainage smell bathroom. Doesn't have big towels, needed to request. Guest Service was helpful when planned to stay another night and they gave me a better room. A variety of breakfast was fine, staffs were attentive, comfy place and easy access to city.

The staff were very nice

The staff at the reception and breakfast area were accommodating and helpful. The shuttle bus ride to the airport was relaxing. Hotel was walkable to malls and restaurants.

This property, though centrally located, a little dated...needs upgrading. Room given to me had terrible smell.

Fine hotel just older... little on the expensive side but great breakfast

Very helpful and friendly staff.

Good service, clean rooms. Free breakfast was good and the free shuttle service to the airport was a bonus. Lots of restaurants to eat and shopping malls are walkable. We had a lovely stay.

Free airport shuttle service. Breakfast buffet. People are warm and welcoming

Property was great but staff did not know anything

It was ok

Would certainly stay again! Front desk and dining staff were excellent. Only quibble would be the remodeling going on during the stay. Was supposed to be from 8 am until 5 pm. Often it continued on into the evening, but I was in the Philippines. Island time is a real thing after all.

I had never stayed at a hotel with no toilet paper or tissue in the bathroom. It was just terrible with just two towels in the bathroom. In addition, after we checked out, we had to hang around until the room was inspected. I would not recommend this property to anyone.

The hotel has no hot water.. I’ve been here a number of times and the sheets always have some sort of smell the other time it smelled like smoke and this time is smelled like it wasn’t washed properly had a faint smell of a dirty dish rag if that makes any sense? It smelled sour? The sink filled up when u left the tap on and had a smell of sewer.. the breakfast was better than I expected tho had a decent selection of food(Filipino food). Staff were accommodating and polite.. but hey you get what you pay for. Not THAT bad. A 2-3/5 rating..

excellent property, services and location

The bathroom was stinky and had to request someone to come and refresh it. Rowdy guests after 11p.

The parking lot is a plus for this hotel.