Boutique Hotel Himmelrich

Hotels
8.1 (1954 reviews)
Schattenbergstrasse 107 , Luzern , CH

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful views
Comfortable beds
Friendly staff
Cons:
Hygiene issues
Limited food options
Maintenance problems

Categories

Cleanliness
7.24
Issues with hygiene products and unpleasant odors noted in multiple reviews.
Service
9.21
Staff noted as fantastic, but isolated incidents of delay in service mentioned.
Location
8.75
Good location with beautiful views; some comments on accessibility issues.
Room Quality
7.7
Comfortable mattresses, but other complaints about size and maintenance.
Amenities
8.23
Facility quality and staff noted positively; some amenities not functioning.
Value for Money
7.69
Price not fully justified by the quality of food options and cleanliness.
Food and Beverage
7.24
Limited options and quality concerns expressed.
Overall Experience
8.71
Generally positive experience overshadowed by cleanliness and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:32

Property Description

Luxurious Accommodation
Boutique Hotel Himmelrich, located in Luzern, offers elegant rooms with modern amenities including flat-screen TVs, private bathrooms, and balconies with stunning mountain or city views.

Relaxing Amenities
Guests can unwind in the hotel's garden, enjoy a meal at the on-site restaurant, or have a drink at the bar. The children's playground and terrace provide additional spaces for relaxation and leisure.

Convenient Location
With a 24-hour front desk and room service, guests are well taken care of at all times. The hotel's proximity to popular attractions like KKL Culture and Convention Centre Lucerne and Chapel Bridge makes it an ideal choice for travelers seeking both comfort and convenience.

To experience the perfect blend of luxury and convenience, book your stay at Boutique Hotel Himmelrich now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.1
Based on 1954 reviews
Cleanliness: 7.24
Service: 9.21
Location: 8.75
Room Quality: 7.7
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.71
M
Muhammad Adeel • couple • ae
9
2026-10-31 • via Nuitee
M
Melissa • family_with_children • gb
8
2026-10-30 • via Nuitee
T
Thia • family_with_children • il
9
2026-10-29 • via Nuitee
S
Stefanija • couple • ch
10
2026-10-29 • via Nuitee
G
Gary • family_with_children • ch
9
2026-10-29 • via Nuitee
C
clyde • couple • us
9
Beautiful hotel, world class view
Pros:

Great view

Cons:

Nothing

2026-10-28 • via Nuitee
G
Gamal • family_with_children • ma
10
2026-10-27 • via Nuitee
T
Tigran • couple • am
10
2026-10-27 • via Nuitee
Тетяна • couple • ua
10
Гарний готель для тих хто не боїться висоти, бо він знаходиться високо на горі і там чудовий вид.
Pros:

Сподобалось розташування, умови дуже гарні, персонал приємний.

2026-10-26 • via Nuitee
L
Laura • family_with_children • it
3
È iniziata come una favola, finita come un incubo...
Pros:

Bellissima vista

Cons:

Pessima insonorizzazione: sentivamo tutti i rumori dalle altre camere e dal corridoio.
La sera che siamo stati noi c'era una festa al piano terra: la stanza rimbombava rendendo impossibile dormire. Nonostante 3 diverse segnalazioni di richiesta di abbassare la musica, fatte dalle 10.20 alle 11.30, la musica si è fermata solo dopo la mezzanotte. Immaginate andare in un posto del genere in mezzo alle montagne per scappare dai rumori della città e trovarsi una discoteca in camera... Si pagano gli hotel per dormire, e questa struttura ha mancato in questo.
La spa era decisamente un nice to have, ma non era tenuta tanto bene sfortunatamente in quanto l'abbiamo trovata piuttosto sporca.

2026-10-26 • via Nuitee
D
Delphine • family_with_children • ch
8
Bon séjour dans l’ensemble
Pros:

Magnifique hôtel avec beaucoup de potentiel, une vue imprenable sur la ville de Lucerne et le lac, entouré de verdure et de petits chemins pour se balader, rencontrer des animaux. Un extérieur agréable, petite place de jeux pour les enfants. Restauration au top, très bon petit déjeuner, service de qualité, personnel agréable et kids friendly

Cons:

Chambre petite, commode et miroir de la salle de bain ébréchés, pas de verre pour mettre la brosse à dent, chauffage très fort, mini-frigo ne fonctionne pas, télé non plus 2 jours sur 3, pas de wifi ni de 5G dans les chambres, indiqué à la réception mais n’ont pas cherché de solution. Le spa ne semble pas entretenu ni fonctionnel, l’eau du jacuzzi était froide, les hammams ne marchaient pas, seul 1 sauna était chaud. A l’étage, beaucoup de mouches mortes sur le sol.
Dommage pour cet hôtel à fort potentiel, on sent que l’entretien n’est pas leur priorité. Très bling bling ! Mais superficiel.

2026-10-25 • via Nuitee
Y
yael • family_with_children • il
10
Pros:

מלון מהמם במיקום פסטורלי במיוחד, נוף מטורף
צוות שירותי ונעים
עם רכב מושלם
יש ספא מפנק כלול

Cons:

ממוקם במעלה ההר, הגעה ללא רכב מורכבת, אין תחבורה ציבורית קרובה והדרך למלון תלולה ומפותלת במיוחד (לא אפשרי עם מזוודות)

2026-10-25 • via Nuitee
S
Sukanthinidevi • couple • ch
10
2026-10-24 • via Nuitee
D
DONGYU • couple • cn
7
一共住了两夜，第二天隔壁房间几个年轻人吵了一夜
Pros:

洁净度

Cons:

隔音效果不好

2026-10-23 • via Nuitee
M
Mark • family_with_children • nl
10
Sprookjesachtig!
Pros:

Sprookjesachtig hotel op de berg!

2026-10-22 • via Nuitee
E
Eakant • family_with_children • pl
10
2026-10-21 • via Nuitee
M
Martine • solo_traveller • fr
8
Je garde un très bon souvenir de mon séjour et recommande vivement cet hôtel pour son cadre exceptionnel et la gentilles
Pros:

Séjour parfait dans un cadre exceptionnel avec vue sur le Lac et les montagnes.
Le Parking gratuit est un vrai plus!

Cons:

j’aurais apprécié que le petit déjeuner soit inclus dans le prix.

2026-10-20 • via Nuitee
M
Martine • solo_traveller • ch
9
Schon fast eine himmlische Erfahrung.
Pros:

Die Lage ist wirklich himmlisch, die Einrichtung einladend und geschmackvoll.

Cons:

Eher etwas ringhörige Zimmer, zumindest meines im 3. Stock.

2026-10-20 • via Nuitee
P
Peter-Joan • couple • de
10
Alles fein, sehr schönes und komfortables Hotel.
Pros:

Spontane Buchung und sehr empfehlenswert. Freundliche Menschen, sehr schöne Aussicht, geschmackvoll eingerichtete Zimmer und tolles Frühstück. Wir hoffen, dass wir schnell wiederkommen und länger bleiben können.

2026-10-20 • via Nuitee
P
Patrick • family_with_children • ch
5
2026-10-20 • via Nuitee