Boutique Hotel Himmelrich

Hotels
8.1 (1881 reviews)
Schattenbergstrasse 107 , Luzern , ch

Free
Children allowed
Pets allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful views
Comfortable beds
Friendly staff
Cons:
Hygiene issues
Limited food options
Maintenance problems

Categories

Cleanliness
7.24
Issues with hygiene products and unpleasant odors noted in multiple reviews.
Service
9.21
Staff noted as fantastic, but isolated incidents of delay in service mentioned.
Location
8.75
Good location with beautiful views; some comments on accessibility issues.
Room Quality
7.7
Comfortable mattresses, but other complaints about size and maintenance.
Amenities
8.23
Facility quality and staff noted positively; some amenities not functioning.
Value for Money
7.69
Price not fully justified by the quality of food options and cleanliness.
Food and Beverage
7.24
Limited options and quality concerns expressed.
Overall Experience
8.71
Generally positive experience overshadowed by cleanliness and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:32

Property Description

Luxurious Accommodation
Boutique Hotel Himmelrich, located in Luzern, offers elegant rooms with modern amenities including flat-screen TVs, private bathrooms, and balconies with stunning mountain or city views.

Relaxing Amenities
Guests can unwind in the hotel's garden, enjoy a meal at the on-site restaurant, or have a drink at the bar. The children's playground and terrace provide additional spaces for relaxation and leisure.

Convenient Location
With a 24-hour front desk and room service, guests are well taken care of at all times. The hotel's proximity to popular attractions like KKL Culture and Convention Centre Lucerne and Chapel Bridge makes it an ideal choice for travelers seeking both comfort and convenience.

To experience the perfect blend of luxury and convenience, book your stay at Boutique Hotel Himmelrich now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 1881 reviews
Cleanliness: 7.24
Service: 9.21
Location: 8.75
Room Quality: 7.7
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.71
I
Ionela couple ro
6
2026-07-18 via Nuitee
L
louis couple nl
8
2026-07-17 via Nuitee
T
Turki couple sa
10
2026-07-17 via Nuitee
R
Ramandeep family_with_children in
9
Great quite property
Pros:

Great quiet location away from main town, plus if you have your car. Great view of town/lake Lucerne area on one side and quite mountains on the other side. Great friendly staff, food qty was large and great.

Cons:

Slight easier access will be a plus point or a shuttle service to town.

2026-07-17 via Nuitee
U
Uzair solo_traveller nl
6
Great personal and restaurant. Room service bad.
Pros:

Restaurant, the chef and the personal is amazing. The view and the location is great.

Cons:

The room wasn't so great. The sink was clogged. The closet door was broken. IPTV box was fallen off and didn't work properly in the beginning. Also room service didn't clean the room properly.

2026-07-17 via Nuitee
T
Turki couple sa
10
2026-07-17 via Nuitee
אאא couple il
7
Pros:

ארוחת בוקר עשירה צוות מדהים

2026-07-17 via Nuitee
D
Danny couple nl
9
Mooi verblijf met goed ontbijt en avond eten was heerlijk
Pros:

Locatie super mooi en kamers erg fijn

Cons:

Nvt

2026-07-16 via Nuitee
C
Carmine couple gb
7
2026-07-16 via Nuitee
J
Jasmin couple us
3
2026-07-15 via Nuitee
A
Andreia solo_traveller be
3
Pros:

Good location good restaurant

Cons:

I booked a room with ac, when I got there I said the room didn’t have ac and the receptionist made a few different excuses to why, like her supervisor was not there and she could not change me to a room with ac, next morning I complained again and got a completely different excuse first this reception said I didn’t book with ac, I proceeded to show my booked and she said oh the ac unit was taken out and it’s not in place right now, and then she said oh those rooms don’t have ac just the other side does. So a completely different excuse each time. And it affected my sleep terribly

2026-07-14 via Nuitee
D
Daniel family_with_children nl
6
Great location, ok accommodation.
Pros:

Amazing location and the view is fantastic. The SPA looks ok, but I didn't use it.

Cons:

Hotel is a bit dated. Could use some manteinance and definitely needs a deep cleaning. It looks a bit abandoned. It's not cheap, so it should be a bit better.

2026-07-13 via Nuitee
D
Denys couple us
7
Not as it seems
Pros:

The hotel is sitting on the hill overlooking Lucerne. Great to have breakfast with the view. There is free parking and some SPA area which I did’t attend and have no opinion about.

Cons:

The hotel is trying to look luxurious with all these Luxury awards in the hall but the reality is it is not. There was a feeling they cut their expenses when building as much as possible. When we arrived there were a lot of dudes on supercars, looking like criminals from eastern europe. When we found no USB outlets in the room, I didn’t let my 16 y old daughter to go to lobby for an adapter as I would in any other hotel. And lastly, all fruits in the buffet were beyond the expiration date.

2026-07-13 via Nuitee
F
Frank couple dk
10
Pros:

Alt ved dette hotel er i topklasse, med en fantastisk udsigt.

2026-07-13 via Nuitee
M
Marilena couple it
9
Incantevole
Pros:

Colazione abbondante ma poco europea.

Cons:

Tutto bellissimo..panorama spettacolare.

2026-07-12 via Nuitee
J
Jaber solo_traveller qa
10
Cons:

تغير المخدات فقط كل شي جميل

2026-07-10 via Nuitee
A
Altantuya family_with_children mn
8
2026-07-10 via Nuitee
I
Ilyes Kechidi solo_traveller fr
10
2026-07-10 via Nuitee
G
Guido couple ch
2
Nie wieder!
Pros:

Lage

Cons:

Müllhalde vor dem Haus und laute Arbeiten früh morgens. Restaurant geschlossen. Klimagerät auf dem Balkon.

2026-07-08 via Nuitee
R
Roberto couple it
8
Pros:

Vista bellissima
Staff molto gentile
Buona cucina

2026-07-07 via Nuitee