Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Helpful staff
Cons:
Cleanliness issues
Inadequate service
Temperature control problems

Categories

Cleanliness
6.98
Multiple reviews mention poor cleanliness, with unclean rooms and issues like lack of fresh linens.
Service
8.95
Mixed feedback; while service was sometimes lacking, there were positive mentions of staff being helpful.
Location
9.49
Many reviews highlight excellent location in downtown, ideal for accessing main attractions.
Room Quality
7.94
Some issues with room maintenance, but spacious rooms and good features like windows and sofas were noted.
Amenities
8.47
Amenities were decent, with some mentions of good breakfast options but also some critiques.
Value for Money
8.93
Good pricing relative to location and amenities offered, though cleanliness detracts slightly.
Food and Beverage
7.98
Breakfast options were mentioned as limited and disappointing in some reviews.
Overall Experience
8.45
Overall experience was positive despite several complaints, mainly due to location and room features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:43

Property Description

Prime Location in Montréal
Hotel Chez Swann is a stylish oasis just steps away from Ogilvy, offering a seamless blend of luxury and convenience.

Chic Rooms and Top-Notch Amenities
Experience sophistication in every detail with our air-conditioned rooms equipped with modern facilities like a coffee machine, safety deposit box, and flat-screen TV.

Exceptional Services and Dining
Enjoy personalized concierge services, a delightful terrace, complimentary WiFi, and a delectable dining experience at our on-site restaurant.

Experience elegance and comfort at Hotel Chez Swann - Book your stay with us today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs CAD 40 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for CAD 35 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1041 reviews
Cleanliness: 6.98
Service: 8.95
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.45
T
Tommy • family_with_children • ca
9
Cons:

Le manque d'un four micro-onde

2026-03-04 • via Nuitee
L
Laurianne • family_with_children • ca
7
2026-03-04 • via Nuitee
N
Nicole • couple • ca
8
2026-03-03 • via Nuitee
R
Rosemary • solo_traveller • ca
9
LOved this perfectly located boutique hotel.
Pros:

I loved this hotel. The decoration is eclectic, tasteful and fun. The room was big, big bathroom and shower. It was quiet and perfectly located for downtown Montreal activities, walking distance to Art Gallery and St Catherines Street shopping, good restaurants and the Metro.

Cons:

the breakfast bar is uninspiring but adequate.

2026-03-02 • via Nuitee
D
Deschênes • family_with_children • ca
2
Well situated, that's about it....
Pros:

Where it is situated...

Cons:

There was an open sunlight pit in the room so the room is lit as the sur is. Some stains on the bed's cover. One of the two shower heads only has cold water and the other didn't have a lot of pression. The sink was leaking at our feet. It was announced that the parking lot was 30$ per 24h but it was 60$ per days. Big lack of cleanness.

2026-03-02 • via Nuitee
L
Leblanc • couple • ca
3
Nous avons trouvé des poils sous les drap
Pros:

L’emplacement

Cons:

Même pas de savon au lavabo et pas de savon dans la douche

2026-03-02 • via Nuitee
J
Jean-Francois • couple • ca
6
Déception
Pros:

Le personnel était courtois.

Cons:

Premièrement les planchers étaient très bruyants et nous nous sommes fait réveiller par la chambre au-dessus de nous au milieu de la nuit. L'aspect le plus négatif de notre séjour a été la douche. Celle-ci accueillait deux personnes donc deux robinetteries une d'entre elles était 100% désuet et l'autre fonctionnait à 20 %. Lorsque nous louons une chambre d'hôtel deux items sont extrêmement importants bien dormi et se laver. La douche était à un point désuet que nous pouvions à peine régler la température de l'eau. Pour cette raison lors de notre prochaine visite à Montréal cet emplacement ne fera pas partie de notre liste.

2026-02-28 • via Nuitee
J
Jessica • family_with_children • ca
7
Pros:

Loved the bathroom and shower with the glass between the double shower and bed space ... which can be very fun for a romantic escape. But also provides a lovely red velvet curtain for privacy.

Cons:

The couch was stained, and the room was hard to heat up, we both felt kinda cold all the time, even though we had no window to the outside. I would recommend slippers or flip flops as there are no carpets, just painted wood slats and cold tiles.

2026-02-23 • via Nuitee
T
Terry • family_with_children • ca
7
Pros:

Très bien situé, Très belle salle de bain.

Cons:

La chambre avait probablement eu un sinistre du a l eau dans le passé. Et les travaux , nettoyage des dégâts n était pas terminé et Très mal insonorisé.

2026-02-23 • via Nuitee
C
Claude • couple • tc
9
2026-02-22 • via Nuitee
T
Thompson • solo_traveller • ca
8
2026-02-14 • via Nuitee
C
Carole • family_with_children • ca
7
Cons:

Très bruyant en début de nuit

2026-01-31 • via Nuitee
M
Mckinnell • couple • ca
8
2026-01-31 • via Nuitee
A
Angebaud • family_with_children • ca
10
Belle expérience
Pros:

Très belle chambre et salle de bain qui correspondait aux photos. Confortable et bien decoré.

2026-01-27 • via Nuitee
C
Chiara • couple • it
7
Cons:

Breakfast is s bit sad

2026-01-25 • via Nuitee
S
SIMON • solo_traveller • gb
8
2026-01-20 • via Nuitee
S
Sophia • couple • ca
8
Whimsical
Pros:

I loved the room, the space was incredible and the window was the best feature, the view and the sofa was truly something, nothing like this anywhere else.

Cons:

I feel the hotel itself was perfet thought he breakfast was lacking and was a bit stale in the pastry department. I feel like there should have been more of a range or fresh baked goods from nearby businesses or even more fresh fruit.

2026-01-20 • via Nuitee
L
Luc • couple • ca
8
Cons:

La clé de la porte ne fonctionnait pas bien j ai du aller deux fois à l accueil pour de l aide

2026-01-20 • via Nuitee
P
Plourde • couple • ca
8
2026-01-19 • via Nuitee
C
Claude • solo_traveller • tc
7
Very comfortable, good design and overal value
Pros:

Special, innovative, yet quite informal, good buzz

Cons:

Noises that sometimes appear, AC ?

2026-01-19 • via Nuitee