Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Helpful staff
Cons:
Cleanliness issues
Inadequate service
Temperature control problems

Categories

Cleanliness
6.98
Multiple reviews mention poor cleanliness, with unclean rooms and issues like lack of fresh linens.
Service
8.95
Mixed feedback; while service was sometimes lacking, there were positive mentions of staff being helpful.
Location
9.49
Many reviews highlight excellent location in downtown, ideal for accessing main attractions.
Room Quality
7.94
Some issues with room maintenance, but spacious rooms and good features like windows and sofas were noted.
Amenities
8.47
Amenities were decent, with some mentions of good breakfast options but also some critiques.
Value for Money
8.93
Good pricing relative to location and amenities offered, though cleanliness detracts slightly.
Food and Beverage
7.98
Breakfast options were mentioned as limited and disappointing in some reviews.
Overall Experience
8.45
Overall experience was positive despite several complaints, mainly due to location and room features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:43

Property Description

Prime Location in Montréal
Hotel Chez Swann is a stylish oasis just steps away from Ogilvy, offering a seamless blend of luxury and convenience.

Chic Rooms and Top-Notch Amenities
Experience sophistication in every detail with our air-conditioned rooms equipped with modern facilities like a coffee machine, safety deposit box, and flat-screen TV.

Exceptional Services and Dining
Enjoy personalized concierge services, a delightful terrace, complimentary WiFi, and a delectable dining experience at our on-site restaurant.

Experience elegance and comfort at Hotel Chez Swann - Book your stay with us today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs CAD 40 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for CAD 35 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1040 reviews
Cleanliness: 6.98
Service: 8.95
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.45
T
Thompson • solo_traveller • ca
8
2026-02-14 • via Nuitee
M
Mckinnell • couple • ca
8
2026-01-31 • via Nuitee
C
Carole • family_with_children • ca
7
Cons:

Très bruyant en début de nuit

2026-01-31 • via Nuitee
A
Angebaud • family_with_children • ca
10
Belle expérience
Pros:

Très belle chambre et salle de bain qui correspondait aux photos. Confortable et bien decoré.

2026-01-27 • via Nuitee
C
Chiara • couple • it
7
Cons:

Breakfast is s bit sad

2026-01-25 • via Nuitee
S
SIMON • solo_traveller • gb
8
2026-01-20 • via Nuitee
S
Sophia • couple • ca
8
Whimsical
Pros:

I loved the room, the space was incredible and the window was the best feature, the view and the sofa was truly something, nothing like this anywhere else.

Cons:

I feel the hotel itself was perfet thought he breakfast was lacking and was a bit stale in the pastry department. I feel like there should have been more of a range or fresh baked goods from nearby businesses or even more fresh fruit.

2026-01-20 • via Nuitee
L
Luc • couple • ca
8
Cons:

La clé de la porte ne fonctionnait pas bien j ai du aller deux fois à l accueil pour de l aide

2026-01-20 • via Nuitee
C
Claude • solo_traveller • tc
7
Very comfortable, good design and overal value
Pros:

Special, innovative, yet quite informal, good buzz

Cons:

Noises that sometimes appear, AC ?

2026-01-19 • via Nuitee
E
Eva • solo_traveller • au
10
Staff were very helpful and made my stay a happy one.
Pros:

I liked the character of the property and the proximity to restaurants and galleries

Cons:

The surroundings could be noisy.

2026-01-19 • via Nuitee
M
Manijeh • couple • ca
8
2026-01-19 • via Nuitee
A
Agnès • extended_group • fr
7
Cons:

Le petit déjeuner n'est pas à la hauteur de mes attentes.

2026-01-19 • via Nuitee
P
Plourde • couple • ca
8
2026-01-19 • via Nuitee
O
Olivier • solo_traveller • ca
8
2026-01-15 • via Nuitee
J
Jean • couple • ca
9
Pros:

Accueil
Emplacement

2026-01-14 • via Nuitee
P
PHILIPPE • solo_traveller • ca
9
Pros:

emplacement idéal. Belle décoration. Propreté parfaite.

Cons:

la disponibilité et l'écoute.

2026-01-12 • via Nuitee
C
Charlebois • family_with_children • ca
8
Pros:

Le décor est très bien et proche de tout

Cons:

Stationnement

2026-01-10 • via Nuitee
D
Dylan • solo_traveller • cr
10
2026-01-08 • via Nuitee
C
Carlo • solo_traveller • us
9
Very comfortable, excellent for quick stay
Pros:

Location

2026-01-07 • via Nuitee
J
Julia • family_with_children • ca
8
2026-01-07 • via Nuitee