Imago Hotel & Spa

Hotels
•
Independent
8.2 (52 reviews)
Calle 669, 40, El Calafate, Santa Cruz, 9405 , El Calafate , AR
54-290-2496501

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Facilities

Free breakfast
Full-service spa
Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Accommodating staff
Delicious breakfast

Categories

Cleanliness
8.11
Standard quality for this hotel tier.
Service
8.38
Staff was very accommodating.
Location
8.42
Location was perfect for recovering after physical activities.
Room Quality
8.07
Standard quality for this hotel tier.
Amenities
8.1
Good spa and nice facilities.
Value for Money
8.06
Standard quality for this hotel tier.
Food and Beverage
8.41
Amazing carrot cake and tasty homemade preserve jam.
Overall Experience
8.08
It was the perfect place for recovery after an active trip.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:02

Property Description

Indulge in the ultimate retreat at Imago Hotel & Spa, where luxury meets tranquility in the heart of El Calafate.

Spa and Wellness
Pamper yourself at our rejuvenating spa, offering an array of massages, body treatments, and facials to elevate your relaxation experience.

Dining Delights
Savor culinary excellence at Cicero Bistro, where you can enjoy garden views while feasting on delightful dishes. Or, unwind at our bar/lounge with a refreshing drink after a long day.

Exceptional Comfort
Our 54 individually furnished guestrooms boast modern amenities, including deep soaking bathtubs and rainfall showerheads, ensuring a restful stay.

Discover nearby attractions effortlessly with our complimentary shuttle service. Experience the exquisite comfort of Imago Hotel & Spa – your unforgettable getaway awaits. Book your stay today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FTE

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 52 reviews
Cleanliness: 8.11
Service: 8.38
Location: 8.42
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.41
Overall Experience: 8.08
T
Thomas • couple • ie
8
2026-05-14 • via Nuitee
D
Daniel • couple • ar
7
2026-05-04 • via Nuitee
E
Eugenia • solo_traveller • es
10
Great!
Pros:

The staff was super nice and thoughtful. We had a great stay.

2026-04-29 • via Nuitee
D
DIMAS • solo_traveller • ar
10
TRABAJO
Pros:

DESAYUNO

Cons:

NADA

2026-04-27 • via Nuitee
C
Carlos • family_with_children • mx
9
2026-04-27 • via Nuitee
S
Stina • couple • de
6
Personal am Empfang ist eine komplette Katastrophe, SpaBereich nicht befriedigend
Pros:

Hotel von außen sehr schön! Zimmer waren sauber

Cons:

Der Spa Bereich ist nicht so wie man es sonst kennt. 2 komplett in die Jahre gekommenen Saunen die 1x2m groß waren… und dem Pool gehen Leute mit Sportklamotten rein. Super unhygienisch….

Das Personal am Empfang (junger, kleiner Mann) ist einfach nur schlecht! An der Abreise sollte er ein Taxi bestellen, laut seiner Aussage dauert es 5 min….
Wir haben mehrmals nachgefragt und er meinte immer, es sei unterwegs! Und uns dabei komplett unsympathisch angelächelt! Wirkte so, als würde er uns auslachen und nicht ernst nehmen! Wir mussten 1h 13min auf unser Taxi warten!!!!!
Wir haben fast unseren Flug verpasst!!
Der Herr war generell einfach absolut unmöglich und definitiv nicht qualifiziert in einem 5 Sterne Hotel zu arbeiten!

2026-04-26 • via Nuitee
T
TAFUR LEAL • couple • co
9
Excelente hotel, lo recomiendo.
Pros:

No las utilice, nos dedicamos a conocer todos los sitios turisticos.

Cons:

Omitido.

2026-04-24 • via Nuitee
D
Daniela • couple • cl
8
2026-04-23 • via Nuitee
R
romina • couple • ar
10
desconexión, relax y disfrute
Pros:

Piscina : excelente temperatura.
Desayuno abundante y para todos los gustos. También tienen opción gluten free vista increíble al lago Argentino si te ubicas en una buena mesa

2026-04-20 • via Nuitee
C
Carucci • couple • de
8
2026-04-20 • via Nuitee
P
Paula Analía • couple • ar
9
2026-04-20 • via Nuitee
L
luis maria • extended_group • es
9
Pros:

Habitación y el personal atento y amables.

Cons:

El spa no estaba encendido

2026-04-19 • via Nuitee
3
308084799bf873740c0e0eccca713233 • couple • de
9
2026-04-18 • via Nuitee
M
M406TBangelar • Couples
4
Not a 5-Star at all
Pros:

Definitely not a 5-star hotel. The building is showing its age and is in desperate need of renovation. The staff, however, were very friendly and helpful. During our stay in El Calafate, we went on two wonderful excursions with Amayco that were absolutely fantastic. We can therefore wholeheartedly recommend El Calafate as a destination.

2026-04-17 • via Tripadvisor
0
05a9e4cca16d731b96a94356c86bbab6 • extended_group • ar
10
2026-04-16 • via Nuitee
8
8cec45beed97733a05f5875648c01b18 • family_with_children • co
10
Pros:

La infraestructura del hotel es muy linda, el hotel es cómodo, los desayunos muy buenos, está todo limpio y la vista es hermosa! Muy útil el servicio de traslado por las tardes al centro de Calafate cada hora (ida y regreso)

2026-04-15 • via Nuitee
A
a6e2ff63266a73c1ed38decc2a20f610 • family_with_children • gt
9
A lovely stay overall, with a great location, views and genuinely friendly staff who made us feel very welcome.
Pros:

The friendly staff and location with lovely views. Great overall experience.

Cons:

The spa facilities could use improvement. Treatments are only available in the afternoon, and availability is quite limited, we were unfortunately unable to book a massage during our stay. Also, the amenities in the rooms could be improved as well to genuinely be classified as a 5 star hotel.

2026-04-14 • via Nuitee
1
13afb391ab0172b71a6f5684633eb2e2 • couple • de
9
2026-04-13 • via Nuitee
4
49abba3798b571e7a121c0071c725882 • couple • gb
10
Lovely, comfortable stay with great SPA facilities
Pros:

After days of hiking, staying at Imago Hotel & Spa felt like a reward in itself. I was especially happy with the heated pool and jacuzzi - exactly what tired legs need. The spa facilities are impressive, with multiple massage rooms, a sauna and a Swedish shower. The room was spacious and very comfortable, the staff were helpful and the breakfast was truly excellent.

Cons:

The only area that could be improved was the dinner - beautifully presented but slightly lacking in flavour. That said, the hot chocolate was genuinely one of the best I’ve had during this trip!

2026-04-13 • via Nuitee
D
Daniela • couple • cl
8
Pros:

El desayuno muy rico y completo. La piscina temperada también muy agradable y en general vacía. El personal de la recepción muy amable :)

Cons:

El personal del spa era un poco pesadito, malas caras al pedir que prendieran los saunas cuando era plena hora de funcionamiento.

2026-04-09 • via Nuitee