Häcker's Grand Hotel Bad Ems

Hotels
Independent
8.6 (83 reviews)
Römerstraße 1-3, Bad Ems, RP, 56130 , Bad Ems , DE

Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Newspapers in lobby (surcharge)
Arcade/game room
Terrace
Garden
Luggage storage
Sauna
Continental breakfast
See all facilities

Review Highlights

Pros:
Great breakfast
Beautiful hotel
Cons:
Poor value for money
Bar was closed for part of the stay

Categories

Cleanliness
8.11
The review suggests that the price does not match the quality, indicating potential cleanliness issues.
Service
9.08
Service was not explicitly mentioned as a negative, but standard for a hotel of this rating.
Location
8.62
Standard quality for this hotel tier.
Room Quality
8.57
Standard quality for this hotel tier.
Amenities
8.6
Standard quality for this hotel tier.
Value for Money
8.06
The price and quality do not align well; thus, a lower rating.
Food and Beverage
9.11
Superb breakfast experience mentioned in the review.
Overall Experience
8.68
The overall experience is reflected in the average of the ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:29

Property Description

Experience a rejuvenating oasis at Häcker's Grand Hotel Bad Ems, where comfort meets luxury in a stunning riverside setting.

Relaxation Awaits
Indulge in our full-service spa, offering a range of massages, body treatments, and facials designed to pamper your senses. Afterward, unwind in our indoor pool or sauna, or energize at our 24-hour fitness center.

Culinary Delights
Savor exquisite international cuisine at our restaurant, Benedetti, or enjoy a casual bite at our café. Delight in the convenience of 24-hour room service, and kick back with a drink at our bar/lounge while relishing a complimentary continental breakfast.

Convenient Amenities
With well-appointed guestrooms featuring modern amenities like minibars and flat-screen TVs, your stay is made effortless. Additional services such as concierge support, luggage storage, and complimentary train station pickup make for a seamless experience.

Book your stay today and experience the elegance of Häcker's Grand Hotel Bad Ems!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.6
Based on 83 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 8.68
L
Lars Bo
6
OK men dyrt
Pros:

Pris og kvalitet hænger ikke helt sammen, næsten ingen gæster og to ud af 4 dage var baren lukket
Dog super morgenmad

2025-07-31 via Nuitee
V
Vladimir
10
Pros:

Beautiful hotel with great bath house

2025-07-28 via Nuitee
U
Uwe
6
Gutes Personal, Ausstattung leider sehr renovierun
Pros:

Von außen traumhaft, innen veraltet, Personal aber unglaublich bemüht. Ein gutes Beispiel, wie man mit motiviertem Personal ausstattungsmässige Defitizite ausgleichen kann

2025-04-12 via Nuitee
A
Alexander partner
10
Pros:

We spent five nights in this unique hotel with a fascinating history. It is set by the River Lahn in the beautiful spa town of Bad Ems. The facilities such as the thermal pool were superb and we made full use of them. The staff could not have been more helpful, the room was really clean and comfortable and the food excellent. It is unashamedly old-fashioned but is full of character and we had a superb holiday there. Highly recommended!

2024-11-05 via Nuitee
C
Christoph friends
10
Pros:

Wer einmal in die große Zeit der Bäderkultur abtauchen möchte, sollte in dieses Hotel in Bad Ems fahren. Sehr entspannend.

2024-07-03 via Nuitee
D
Detlev
8
Pros:

Ein schönes Traditionshaus!

2024-07-02 via Nuitee
M
Mary Lou
10
Restorative
Pros:

Beautiful reminder of grand spa style with wonderful thermal springs pool.

2024-06-22 via Nuitee
F
FRANK
8
Pros:

Great property with nice, tastefully detailed interior. Some rooms can be on the small side but are sufficient. Everything is nicely detailed. The sauna spa is good and you have choices. Not every choice was up to my preference but overall it was very good. The saunas are beautifully detailed and that adds to a special experience.
The breakfast is very good with great panoramic seating. The coffee stood out as very drinkable. One thing I noticed, and it may just be that morning, there was a lingering cigarette smell in the breakfast area. As if smoking was allowed in a nearby room. The lobby had also an intense smell of some sort of incense which reminded me of these supermarket plug-ins. If you work there every day you will suppress the smell / intensity but as a guest it was a bit overpowering. The balconies on the Lahn side have an enjoyable view

2024-01-29 via Nuitee
1
176norbertl Solo travel
6
Mixed feelings
Pros:

To start with the positives:
the best thing was the breakfast buffet, good quality, many different items in a nice restaurant with old-time grandeur. Also, the mattress was good (not too soft), quiet sleep was possible thanks to the curtains blocking any light, and the windows any noise. Marble wall in bathroom seemed to be no fake. My room (401) had a view on the Lahn river valley. Location is great: just a few minutes walk from the railway station, bus stop very close (but few buses running). There is an original, semi-nostalgic hotel bar (but closed on some evenings), and, in the same building, Bad Ems' most agreeable cafe/bar "Rita's Arkade" (but closing early, and sometimes with slow service).

On with the negatives:
Musty, humid smell in the shower room. Maybe more thorough cleaning and CONTINUOUS venting would help. Half of the openings of the shower head were clogged, so showering was not very efficient. Since the shower area was half open, water easily gets outside this area. Moreover, there is a door stopper in the floor of the wardrobe, and you easily bang your toes against the door stopper when approaching the hooks with your coat. Ouch! My room had pretty small windows, so it was relatively dark inside even in daytime (without electrical light).
Furniture in the room: the first thing you realize is that all that “natural wood” is fake. If the “wood”-like surface patterns on two cupboard doors look exactly the same (within submillimeter precision), then you know this is not natural wood, but plastic fake. The rule seems to be: make it look classy and luxurious without spending the money needed for real wood. So the overall effect is “new kitsch trying hard to look like serious old-time luxury”, but not succeeding. It’s like some not-so-rich “nouveaux riches” people desperately pretending to be really rich. You would have to be half-blind, self-delusional or without any sense of style to not notice this trickery. Even in the breakfast room, there is some fake: although coffee sups and plates were made of porcelain, the white muesli bowls were plain plastic. Arrrgh!
Room service was storming into the room an hour before check-out time, but when actually checking out, I had wait for quite some time before a clerk appeared at the front desk.
All in all: for the money spent I really expected more. But I may come back some day for a breakfast-only stay in the restaurant!!

2023-11-16 via Tripadvisor
D
Dr. Uwe
8
Kulturerbe
Pros:

Was soll man sagen? Der Wellnessbereich ist wirklich aussergewöhnlich. Allerlei Spielgerät liegt im Schwimmbad herum und hinterläßt einen unaufgeräumten Eindruck. Im ersten Stock sind die Küchendünste dominierend. Im Foyer parken die Fahrräder. Das Personal ist freundlich und bemüht, aber das Hotel scheint etwas zu groß zu sein. Vielleicht ist es auch gar nicht (mehr) möglich, ein feudales Hotel in einem postdemokratischen Land bestimmungsgemäß zu führen

2023-11-06 via Nuitee
T
Tobias friends
4
Pros:

Zimmer altmodisch

2023-09-26 via Nuitee
A
Angelika
8
Pros:

Die Zimmer zur Bergseite sind sehr dunkel, die Aussicht auf den Hinterhof nicht schön.

2023-08-16 via Nuitee
V
Volker
10
Nobelschuppen
Pros:

Superhotel das ich mit der Bahn leicht zu erreichen ist.
Hatte nun den Vergleich zum Schwesterhotel in Bad bertrich und kann nur sagen spitzenmässig.
Das einzige was mich etwa enttäuscht hat war die bar. Ich saß mindestens 20 min. Und kein Barkeeper zu sehen. Und das um 18 Uhr.
Ansonsten fahr ich da gerne wieder hi

2023-05-22 via Nuitee
P
Peter B.
6
Hotellet og byen var gået i stand-by
Pros:

Meget gå muligheder for at spise i byen, der virkede som om at den var lukket ned for sæsonen.

2022-10-22 via Nuitee
S
Suzanne partner
6
Pros:

This hotel felt like a ghost town. Big and probably stately in its day, it’s now a vestige of the past clinging on for survival. We enjoyed our stay in BadEms due to a lovely cafe in front of our hotel (unrelated) that was along the river, a great thermal bath complex run by the city (six blocks down the road, and a fun restaurant up the waldbahn funicular down the street called Bismarck. The breakfast at the hotel was very nice but the spa area is small for the size of the hotel and not very inviting.

2022-07-29 via Nuitee
J
joannes
8
Pros:

Prima hotel in zijn soort. Wel 2 aandachtspunten waar mi niet goed mee omgegaan werd. Tv deed het niet. Aan uit knop schijnt erg verstopt te zijn, zonder enige handleiding. Ik schijn ongeveer 1 van de 4/5 personen per dag te zijn. Ben geen beurs, maar om eea weg te lachen zonder een stickertje pieltje…. Na 2/3 min douchen stond badkamer onder water…. O ja met deze douchegootjes, raken zo snel verstopt. Sorry kon er niet vanaf, werd ook weggelachen. Ik was ook hier niet de eerste met klachten. Maak die gootjes dan wat vaker schoon!

2022-07-10 via Nuitee
H
Harald
10
Pros:

Ein Aufenthalt in Häcker's Grand Hotel war sehr angenehm. Das gilt nicht nur für das Ambiente sondern auch für das Personal, welches ebenso freundlich wie hilfsbereit ist.

2022-07-05 via Nuitee
B
Bettina partner
8
Pros:

Parken ist immer schwierig, leider war ein Teil der Saunen aus, mondänes Haus, Flurbeleuchtung gewöhnungsbedürftig, tolles Frühstück, schönes Saunaaußengelände und schön umgestaltete Saunen

2022-05-13 via Nuitee
V
Verified traveler partner
8
Pros:

Alles gut, leider war am ersten Tag die Heizung ausgefallen, so dass es etwas frisch war.

2022-01-31 via Nuitee
L
Leo
8
Voel je een beetje een koning👍
Pros:

Fantastisch mooi hotel. Zowel diner als ontbijt waren “Duits” dus heel goed.
Enige minpuntje waren de slappe kussens en 2 te korte eenpersoonse dekbedden op een twee persoonsbed. Dit zie je vaak in Duitsland maar het slaapt niet fijn. Mooie welness.

2022-01-14 via Nuitee