Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Concierge service
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Historical charm
Cons:
Room maintenance issues
Service inconsistencies
Breakfast quality

Categories

Cleanliness
7.11
Some reviews indicate the hotel needs maintenance and has concerns about cleanliness in specific areas.
Service
8.08
Overall positive sentiments regarding staff helpfulness, though some noted issues with service availability.
Location
9.12
Multiple mentions of a fantastic central location with easy access to attractions.
Room Quality
7.07
Several reviews mention old or poorly maintained rooms.
Amenities
8.6
Amenities are generally positively reviewed, but some rooms have issues.
Value for Money
7.56
Good value for the location, but condition issues could be a concern.
Food and Beverage
7.61
Breakfast quality has mixed reviews, with some finding it lacking.
Overall Experience
8.08
Guests enjoyed their experience overall despite some specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:27

Property Description

Historical Charm in the Heart of Turin

Centrally Located: Situated in Turin's historical center, Hotel Antica Dogana offers proximity to iconic landmarks like Turin's Cathedral and Royal Palace.

Modern Comforts: Enjoy a comfortable stay with free Wi-Fi, satellite TV, and a minibar in every room. Opt for air conditioning and an LCD TV in deluxe rooms.

Elegant Breakfast Experience: Start your day with a delicious buffet breakfast in a charming hall with vaulted ceilings.

Experience the allure of Turin from the historic Hotel Antica Dogana. Book your stay now and indulge in luxury and convenience.

Important information:

Pets are not allowed in the breakfast room.

When booking more than 5 rooms, different policies and additional supplements may apply.

Due to network renovations, wi-fi is momentarily not available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 3 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 3866 reviews
Cleanliness: 7.11
Service: 8.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.6
Value for Money: 7.56
Food and Beverage: 7.61
Overall Experience: 8.08
V
Valérie family_with_children fr
9
Pros:

Nous avons été très bien accueillis par le personnel de l'hôtel. Grazie a tutti 😉🙏
L'hôtel est situé en centre ville. Nous avons payé le parking de l'hôtel et ainsi fait tout le séjour à pied dans la ville. Nous avions préparé un circuit grâce à la carte Ui nous avait été remise à l'hôtel à notre arrivée. Et si vous avez besoin de conseils sur les lieux, il suffit de poser la question au personnel 👌

2026-02-14 via Nuitee
D
Diana couple it
6
Disappointing
Pros:

The location is very good.

Cons:

It was not what I expected from the pictures. The walls were very thin and it was noisy, when people in other rooms spoke you could hear them early in the morning or late at night. My bathroom was old, I had to sit diagonally on the WC as the shower was right in front of the WC! Breakfast is not interesting, no homemade foods just packaged foods. Coffee was ok.

2026-02-14 via Nuitee
P
PATRICK couple fr
7
2026-02-14 via Nuitee
F
FLAVIO extended_group it
9
POSITIVO NULLA DA ECCEPIRE
Pros:

La struttura d'epoca, la posizione centrale, lo staff (tutto) cordialissimo e disponibilissimo alle nostre richieste di informazioni, la pulizia della camera e la buonissima colazione. Consigliato .... ci ritornerei se passo per Torino.

Cons:

Essendo un palazzo storico, pieno di fascino.... NULLA !

2026-02-13 via Nuitee
F
Francesca couple it
9
2026-02-13 via Nuitee
C
Cesare Ardito couple it
8
Ottima posizione e ottimo rapporto qualità prezzo
Pros:

Hotel con posizione ottima, pulito e ben organizzato!

Cons:

I cuscini sono davvero poco comodi!

2026-02-12 via Nuitee
J
Julie couple fr
10
muy agradable
Pros:

la ubicacion

Cons:

nada todo bien !

2026-02-11 via Nuitee
S
Stefano family_with_children it
7
2026-02-11 via Nuitee
B
Bielli extended_group it
7
2026-02-11 via Nuitee
A
Antonella couple it
8
Pros:

Posizione fantastica. Camera spaziosa, luminosa e pulita. Staff gentile e disponibile.

Cons:

L'albergo ha il suo fascino perché è un luogo storico ma una rimodernata del bagno è auspicabile.

2026-02-11 via Nuitee
D
Delfina Elena couple it
7
L’hotel è in un’ottima posizione,il personale è gentile e l’atmosfera è particolare,tuttavia è davvero molto vecchio e l
Pros:

La posizione

2026-02-11 via Nuitee
I
Isidoro extended_group it
9
Soggiorno ottimo.
Pros:

Posizione centralissima , spazio camera e palazzo storico davvero di gran classe.

Cons:

Insonorizzazione. Si sentivano i passi dalle stanze superiori

2026-02-11 via Nuitee
L
Luca family_with_children it
8
2026-02-11 via Nuitee
G
Giovanni solo_traveller it
8
Una notte con Amadeus a Torino
Pros:

L'accoglienza, la struttura e la sua storia, il suo arredo negli ambienti comuni, il salone. La camera con bagno spaziosa e accogliente

Cons:

Il letto un po' sorpassato e non troppo comodo, ma comunque ho dormito molto bene

2026-02-10 via Nuitee
A
Arya_c couple it
8
In pieno centro a Torino
Pros:

Posizione ideale in pieno centro. Staff sempre gentile e disponibile. Colazione buona. Struttura pulita e accogliente.

Cons:

Il letto era un po' scomodo.

2026-02-10 via Nuitee
G
Giulia family_with_children it
6
Pros:

Hotel in pieno centro, puoi tranquillamente muoverti a piedi.
Molto grande e spazioso.

Cons:

Rumoroso, pareti sottili che senti tutto quello che succede fuori dalla tua stanza.
La colazione molto Easy con poca scelta.

2026-02-09 via Nuitee
A
ANNA couple it
6
Pros:

L"hotel è caratteristico perché molto vecchio e vicino al centro

Cons:

Se ti accontenti la struttura è carina.Colazione abbondante ma non di qualità. Parcheggio a pagamento ,x un giorno 20 e mi sembra eccessivo

2026-02-09 via Nuitee
M
Minniti couple it
8
Pros:

Posiziona ottima.
Colazione abbondante.

Cons:

Cuscini poco comodi.
Condizionatore non funzionante

2026-02-08 via Nuitee
P
Paula couple nl
9
Pros:

Bien ubicado limpio personal excelente

Cons:

Un poco anticuadas las instalaciones de la regadera, la televisión también necesita un up grade

2026-02-08 via Nuitee
A
angela couple it
10
Pros:

Vicino a tutti i luoghi di attrazione.

2026-02-08 via Nuitee