Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Concierge service
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Historical charm
Cons:
Room maintenance issues
Service inconsistencies
Breakfast quality

Categories

Cleanliness
7.11
Some reviews indicate the hotel needs maintenance and has concerns about cleanliness in specific areas.
Service
8.08
Overall positive sentiments regarding staff helpfulness, though some noted issues with service availability.
Location
9.12
Multiple mentions of a fantastic central location with easy access to attractions.
Room Quality
7.07
Several reviews mention old or poorly maintained rooms.
Amenities
8.6
Amenities are generally positively reviewed, but some rooms have issues.
Value for Money
7.56
Good value for the location, but condition issues could be a concern.
Food and Beverage
7.61
Breakfast quality has mixed reviews, with some finding it lacking.
Overall Experience
8.08
Guests enjoyed their experience overall despite some specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:27

Property Description

Historical Charm in the Heart of Turin

Centrally Located: Situated in Turin's historical center, Hotel Antica Dogana offers proximity to iconic landmarks like Turin's Cathedral and Royal Palace.

Modern Comforts: Enjoy a comfortable stay with free Wi-Fi, satellite TV, and a minibar in every room. Opt for air conditioning and an LCD TV in deluxe rooms.

Elegant Breakfast Experience: Start your day with a delicious buffet breakfast in a charming hall with vaulted ceilings.

Experience the allure of Turin from the historic Hotel Antica Dogana. Book your stay now and indulge in luxury and convenience.

Important information:

Pets are not allowed in the breakfast room.

When booking more than 5 rooms, different policies and additional supplements may apply.

Due to network renovations, wi-fi is momentarily not available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 3 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 3866 reviews
Cleanliness: 7.11
Service: 8.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.6
Value for Money: 7.56
Food and Beverage: 7.61
Overall Experience: 8.08
M
Miriwolf61 • couple • it
9
Pros:

Posizione ottima, possibilità di parcheggio in struttura a pagamento, colazione buona. Personale gentile accoglienza ottima.

Cons:

È un hotel datato, bisognerebbe ristrutturare le porte delle camere.

2026-04-04 • via Nuitee
J
Jacobsson • couple • se
8
Pros:

Charmigt hotell nära gamla stadsdelen.

Cons:

Saknade vattenkokare samt tillgång till mikrovågsugn då vi hade småbarn med oss.

2026-04-04 • via Nuitee
G
Giuseppe • solo_traveller • it
10
2026-04-04 • via Nuitee
D
Dante • couple • it
8
Pros:

Posizione centrale, due passi dalle principali attrazioni. Per la colazione necessario più scelta per vegani

2026-04-04 • via Nuitee
L
Loris Armandini • couple • it
9
Magnifico
Pros:

Accoglienza e servizio

Cons:

Nessuna cosa

2026-04-04 • via Nuitee
G
Glenda • extended_group • it
8
2026-04-03 • via Nuitee
K
Korponai • couple • hu
7
Pros:

Reggeli és a belváros közelsége

Cons:

A zuhanyfüggöny nem túl higiénikus. A bútorok kicsit szedett-vedettek.

2026-04-03 • via Nuitee
V
VALENTIN • couple • bg
7
Отлично местоположение и вежлив персонал
Pros:

Отлично местоположение, в централната част на града, удобна спирка на трамвай и автобуси до хотела, без в стаята да се чува шума от улицата. Добра закуска и вежлив персонал, доста ресторанти с разнообразна кухня наблизо.

Cons:

Еднообразна закуска всеки ден

2026-04-03 • via Nuitee
M
Marialara • extended_group • de
10
2026-04-03 • via Nuitee
B
Beatrice • extended_group • it
10
Hotel che sembra un museo, il salone della colazione poi una vera chicca
Pros:

Hotel che sembra un museo, il salone della colazione poi una vera chicca, ci si sente delle principesse

2026-04-02 • via Nuitee
V
vito • extended_group • it
10
Pros:

Ci sono tornato per la terza volta, questo dice tutto. Non sarà il massimo ma rapporto qualità/prezzo ottimo e posizione centralissima. Colazione buona e personale gentile e disponibile

2026-04-02 • via Nuitee
V
Vettori • solo_traveller • it
8
2026-04-02 • via Nuitee
D
Daniele • couple • it
10
2026-04-01 • via Nuitee
G
Giuseppe • couple • it
8
Il nostro soggiorno a Torino è stato veramente piacevole.
Pros:

La posizione vicina al centro e ai mezzi pubblici, la gentilezza dello staff e la colazione varia di qualità e abbondante.

Cons:

Sicuramente nel bagno, un po' datato la doccia che era metà cabina e per metà chiusa da una tendina di plastica.

2026-04-01 • via Nuitee
L
Lucero • family_with_children • mx
9
2026-04-01 • via Nuitee
E
Eric • solo_traveller • us
9
I'll stay here again next time I come to Torino.
Pros:

For me, a great value for my money. I liked being in an authentic antique environment that is still running all these years. I wasn't looking for "luxury", just a tasteful comfortable room for the night, and this one fit the bill very well. The bed was comfortable. Breakfast was very nice and the dining room is beautiful. The front desk staff is excellent. Very friendly, welcoming, warm and helpful.

Cons:

The shower/bathtub lacked a proper full-size door for showering, so the floor got very wet. The tub was also very slippery. It was fine for me because I'm in good shape and was being very careful, but I fear to think who might slip there and hurt themselves. I'd recommend some anti-slip stickers.

2026-04-01 • via Nuitee
A
Antonella Maria • solo_traveller • it
8
Pros:

Hotel in posizione perfetta per visitare il centro città, molto pulito, camera e bagno spaziosi, atmosfera molto suggestiva, d'altri tempi. Il personale è stato molto cordiale e gentile.

Cons:

In realtà è stato tutto quasi perfetto, forse mi sarebbe piaciuto trovare in camera un bollitore...

2026-03-31 • via Nuitee
C
Claudio • extended_group • it
9
Pros:

Posizione in pieno centro. Comodissima .
Colazione buona e varia (avrei preferito qualcosa in più sul salato)
Parcheggio all'intermo della struttura.(a pagamento 20€/notte) .
Personale molto professionale e cordiale.

2026-03-31 • via Nuitee
S
sylvie • couple • fr
9
2026-03-31 • via Nuitee
M
Margrit • extended_group • ch
10
Pros:

Die gute Lage im Zentrum, die Sauberkeit, das reichliche Frühstück und insgesamt super Preis-/Leistungsverhältnis.

2026-03-31 • via Nuitee