Aloft Jacksonville Tapestry Park

Hotels
•
Aloft
9 (546 reviews)
4812 Deer Lake Drive West , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable
Clean
Friendly service
Good value
Cons:
Room smelled musty
Lack of microwaves

Categories

Cleanliness
9.25
Generally clean based on multiple positive mentions; however, slight concerns were noted about the room smelling musty.
Service
9.75
Staff were frequently described as friendly and helpful, contributing positively to the overall experience.
Location
9.25
The hotel location received positive comments regarding convenience and proximity to dining options.
Room Quality
8.25
While most reviews praised the rooms, some guests found certain accommodations uncomfortable or below expectations.
Amenities
8.25
Some amenities such as microwaves were noted as lacking, but basic services were satisfactory.
Value for Money
9.25
Guests considered their stay to be cost-effective with great value for the services provided.
Food and Beverage
8.75
Breakfast was positively received, but other food options required ordering.
Overall Experience
9.25
The overall sentiment from multiple reviews indicates a positive experience with only minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:28

Property Description

Modern Accommodations
Experience comfort and style at Aloft Jacksonville Tapestry Park with spacious rooms featuring 55-inch flat-screen TVs, work desks, and complimentary bottled water. The 9-foot ceilings and large windows create a bright and airy atmosphere for a relaxing stay.

On-Site Amenities
Indulge in cocktails, wine, and martinis at the trendy w xyz bar, or enjoy a meal at the a la carte restaurant. Stay active at the fitness center or take a refreshing dip in the outdoor pool. With meeting facilities available, this hotel is perfect for both leisure and business travelers.

Convenient Location
Situated near St. Johns Town Center, guests have easy access to premier shopping destinations. Explore nearby attractions like the Museum of Science and History, the University of North Florida, and EverBank Field during your stay at this pet-friendly hotel in Jacksonville, Florida.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 546 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
M
Mercedez • solo_traveller • us
10
2026-01-28 • via Nuitee
B
Brian • family_with_children • us
3
Pros:

The breakfast and also Mr Mike and the chef. Both very friendly people.

Cons:

The room. Seemed like a downgrade.

2026-01-25 • via Nuitee
T
Timira • solo_traveller • us
10
Pros:

Cleanliness

Cons:

Animals

2026-01-24 • via Nuitee
P
Pejman • solo_traveller • us
6
2026-01-21 • via Nuitee
L
Lawton • couple • us
5
2026-01-21 • via Nuitee
D
Daniel • couple • us
10
2026-01-20 • via Nuitee
S
Sonja • couple • us
9
It was pleasant and cost-effective.
Pros:

The staff were extremely friendly and helpful.

Cons:

There weren't any nice views.

2026-01-19 • via Nuitee
C
Charmaine • family_with_children • us
9
Overall great
Pros:

Did not eat breakfast. Maybe next time.

Cons:

Room smelled musty maybe because they still have carpet in the hotel, most have updated to laminate.

2026-01-19 • via Nuitee
K
Kendavius • couple • us
10
Great!
Pros:

Love the beds! Aloft is great! Great area and better stay!

2026-01-19 • via Nuitee
S
Serita • couple • us
10
2026-01-19 • via Nuitee
H
Hamdija • couple • us
7
2026-01-19 • via Nuitee
F
Francois • couple • us
10
2026-01-15 • via Nuitee
S
Salena • couple • us
10
Great Stay
Pros:

Everything was clean and nice

Cons:

They need more then 2 pillows on the bed

2026-01-15 • via Nuitee
D
Davis • solo_traveller • us
7
2026-01-12 • via Nuitee
H
Holtslander • family_with_children • us
9
Family enjoyed it was comfortable and a good value
Pros:

Comfortable, clean

Cons:

Nothing

2026-01-05 • via Nuitee
A
alan • solo_traveller • us
10
2025-12-28 • via Nuitee
D
David • couple • us
10
The staff and the hotel was excellent
Pros:

Everything

Cons:

I felt the shower was slick. Needs grip

2025-12-21 • via Nuitee
S
schatziek • Family
2
They left us with nowhere to sleep
Pros:

It’s almost midnight. We just drove over 6 hours to the aloft in tapestry park. I spoke to Michael Waldrop at the Jacksonville Aloft on December 17th. I specified I would have two dogs and one cat. I called because I had to rush to Miami from atlanta as my mom’s Alzheimer’s had gotten worse hence the last minute overnight stay. Michael at Aloft’s reception says no problem. Said he checked the policy and it should be no issue whatsoever. Come on by. Great! I JUST ARRIVED AND WE WERE TOLD OUR RESERVATION WAS CANCELLED BECAUSE THEY DONT ACCEPT CATS. No one called us. No one said a damn thing. Turns out an email was sent which was in our spam — nevertheless, I hadn’t checked emails all day because dealing with a parent’s Alzheimer’s diagnosis and packing 3 pets will derail you and keep you busy. So now, midnight, we have nowhere to go. We are in the car scrambling and I want to cry.

2025-12-19 • via Tripadvisor
R
Russell • couple • us
10
2025-12-15 • via Nuitee
K
KevinN575 • Business
4
Hot Water!
Pros:

Just checked out after a two night stay. First morning was perfectly fine; 2nd wasn’t. The water temperature in the shower, sink, and even toilet was scalding hot. No matter what direction you turned the dials there water temperature remained hot, to the point I wasn’t even able to take a shower, it was that bad. I had an early flight so figured I would just shower when I got home. On the way out I mentioned the issue to the front desk guy [clearly an overnight worker just holding down the fort]. As soon as I mentioned a strange issue he responded with “the water temperature, yeah, we know about it. Been going on for 2 weeks now. Sometimes it’s burning hot, other times it’s perfectly fine. We can’t seem to figure it out”. So you knew about this and didn’t tell anyone? Holy cow! Guy really didn’t seem to care about it and i needed to get on my way. No apologies, no discount, no offer of points, nothing. More importantly, this is a pretty big safety issue. The water was so hot i couldn’t even wash my hands it in…a child could have easily scaled end themselves. Aloft needs to do much, much better!

2025-12-05 • via Tripadvisor