Auberge Château Des Tourelles - Par Aneyro

Hotels
9.2 (1148 reviews)
212 rue St-Jean , Quebec City , ca

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable rooms
Good amenities
Cons:
Cleanliness concerns
No on-site staff

Categories

Cleanliness
8.41
Mixed sentiments noted; 'la propreté laissait à désirer' was mentioned.
Service
9.38
Staff was described as friendly and responsive via message or phone.
Location
9.92
Numerous reviews praised the excellent location, close to major attractions.
Room Quality
9.37
Rooms are described as comfortable and well-equipped.
Amenities
8.9
Amenities were generally rated positively, though some minor issues were noted.
Value for Money
9.36
Considered a good value given the location and quality of the stay.
Food and Beverage
8.41
No on-site breakfast but alternatives nearby were appreciated.
Overall Experience
9.88
General consensus was positive; many guests expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:21

Property Description

Historic Charm and Modern Comforts
Chateau Des Tourelles, a charming 1898 inn near Old City, offers a blend of historic elegance and modern amenities. From cable TV and coffee machines in all rooms to private terraces and spa baths in select suites, comfort is paramount.

Panoramic Terrace and Convenient Facilities
Enjoy stunning city and river views from the large roof terrace, open 24/7. The common area provides complimentary tea, coffee, and access to a computer with a printer. The digital check-in process ensures a seamless and contactless experience.

Prime Location and Personalized Service
Explore nearby attractions like the National Museum of Fine Arts and Cartier Street's shops and restaurants. Our dedicated staff, though off-site, is always available to assist you promptly. Book now for a memorable stay at Chateau Des Tourelles.

Important information:

Guests are also requested to advise Chateau Des Tourelles of the number of guests in their party.

Please note that the rooms and the reception desk are on the upper floor. This property does not have an elevator.

The reception desk closes at 19:00 and guests must contact the property if needing a later check-in.

Please note that a deposit is automatically taken when the reservation is confirmed. This deposit is equivalent to the first night and is refundable if the reservation is canceled within the cancellaiton policy. The rest of the payment will be taken 2 days before the arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs CAD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for CAD 15 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1148 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.92
Room Quality: 9.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 8.41
Overall Experience: 9.88
D
Dominique • extended_group • fr
8
2026-06-03 • via Nuitee
P
Patricia • family_with_children • ca
6
Excellent location.
Pros:

The location of the hotel was excellent. The linens were clean and the bed comfortable. The common areas are nice.

Cons:

Off site hotel staff. When we has a problem with the parking,it took a while to get hold of someone. The off site parking is very inconvient. The decor of the room was thrown together. Some of the furniture looked like it was pick up at a garage sale. The bathroom was small. Our room faced a noisy street and the room was too light at night. I could read a book with the curtains drawn and lights off.

2026-06-03 • via Nuitee
O
OC • solo_traveller • fr
9
Pros:

Emplacement, propreté, équipements confort des lits, cuisine équipée, jolie décoration, garage pour la voiturr

Cons:

Un peu sombre d'autant plus que 2 gtoupes de spots ne fonctionnaient pas.

2026-06-02 • via Nuitee
C
Catrin • solo_traveller • de
8
2026-06-01 • via Nuitee
A
Andre.Caruana • extended_group • mt
9
Very good stay in Quebec
Pros:

The hotel was a good stay in Quebec, just a few minutes walk from the centre on Rue St Jean. We stayed there for a week in 3 rooms, and had all facilities.

Cons:

One of the rooms' (4) bathroom was a bit humit and smelled bad.

2026-05-29 • via Nuitee
L
LUCIO CESAR • solo_traveller • br
8
Pros:

Favolities

Cons:

The bed

2026-05-28 • via Nuitee
T
Tyler • couple • us
10
It was a perfect home in QC for the weekend, and we can't wait to come back.
Pros:

The location was absolutely what we were hoping for, coming from a place of unfamiliarity with Quebec City. There was SO much to do around it, it was an easy walk to most of the city (hills/staircases and all), and it got surprisingly quiet around there after hours, considering. The roof deck was incredible, and the hosts were very responsive and thoughtful to texts.

Cons:

There was nothing about the Auberge that left anything to be desired. The Air conditioner squeaked a bit, but that's an easy fix. A white line and signage would be helpful between the two spaces behind the building so guests don't park in the middle (we had to negotiate with someone who didn't heed their instructions, but we got our car in, and the spot was incredibly convenient).

2026-05-28 • via Nuitee
V
Vitkin • solo_traveller • us
10
2026-05-27 • via Nuitee
R
Roslyn • couple • ca
7
A clean, quiet and comfortable accommodation for travellers who enjoy walking and exploring.
Pros:

The apartment worked very well for our needs. It was within easy walking distance to the Centre des Congres, and rue St. Jean is an interesting neighbourhood with many amenities. The bed was very comfortable, and the kitchen well-equipped other than the lack of a microwave. It was quiet, even with fairly frequent traffic alongside. When we requested assistance by text, the response from hotel management was prompt.

Cons:

Though we had no problem, this wouldn't be an easy accommodation for people with mobility issues.
There wasn't a microwave, though the Booking.com site indicated there was. We were advised to use the common room microwave instead, which is up a flight of stairs, fortunately not an accessibility issue for us.
There was a lack of clarity about housekeeping/refreshing of hand towels etc. It was available every 2 days, but it seemed that it had to be especially requested? It would be helpful to have a guide for guests in the room/apt, to advise them about this upon arrival.

2026-05-26 • via Nuitee
A
Aubinais • solo_traveller • fr
9
2026-05-26 • via Nuitee
C
Cédric • couple • fr
8
Bon emplacement et bon rapport qualité / prix
Pros:

L’emplacement

2026-05-25 • via Nuitee
C
Concettina • extended_group • it
9
Séjour très agréable dans cet hôtel très cosy et accueillant, à courte distance du cœur de la ville. Chambres spacieuses
2026-05-25 • via Nuitee
I
Ingrid • couple • ca
3
Pros:

The deck on the roof looked nice in picture, reality was bare bones.

Cons:

No cooking outside of a microwave. Air b nb always have cooking facilities.
Very dangerous steps and no fire sprinklers
Beds covered in a plastic protection bag.

2026-05-20 • via Nuitee
L
Luna • couple • br
7
Good value but so far of the old quebec
Pros:

I like the amenities and the cleaner of the house

Cons:

I did not like the self checkin and there are nobody in the reception desk. The location is ok but not perfect

2026-05-15 • via Nuitee
C
Célia • solo_traveller • fr
9
Pros:

L'auberge est très bien située, au centre de Québec City avec tout à proximité. C'est un bon rapport qualité-prix, la chambre était propre.

Cons:

L'insonorisation est très moyenne. Si vous avez des voisins de chambres bruyants, cela s'entend beaucoup.

2026-05-15 • via Nuitee
M
Marianik • family_with_children • fr
5
Insatisfaisant.
Pros:

Établissement central. Pratique pour l’arrivée. Instructions claires

Cons:

Oreillers infâmes. Trop gros. Trop durs. Salle de bain rudimentaire. Carrelage cassé au sol. Porte de douche qui ne ferme pas… chambre bruyante avec voisins du dessus qui talonnent et vous réveillent à 6h30. Je ne choisirais pas cet hôtel si c’était à refaire.

2026-05-14 • via Nuitee
I
Isabella • couple • fr
8
2026-05-12 • via Nuitee
L
Laurent • extended_group • fr
7
2026-05-11 • via Nuitee
N
Nathalie • solo_traveller • fr
9
Pros:

Chambre très agréable et confortable. Facile d'accès et personnel à disposition par message ou téléphone très réactif

Cons:

Rien

2026-05-09 • via Nuitee
A
Aymeric • family_with_children • fr
8
Séjour agréable dans un hôtel charmant à proximité du centre-ville de Québec. Restaurant à proximité
Pros:

Chambre agréable. Bien situé à proximité du centre-ville à pied. Restaurants à proximité et autres services. Salle de vie commune. Espace propre et bien aménagé. Parking sur place.

Cons:

Espace kitchenette insuffisant pour préparer des biberons ou petits repas dans la chambre. Pour cuisiner, il faut obligatoirement passer par la salle de vie commune. Possibilité de prendre un petit-déjeuner en chambre mais pas de déjeuner ou dîner avec les éléments de cuisson mis à disposition.

2026-05-07 • via Nuitee