Auberge Château Des Tourelles - Par Aneyro

Hotels
9.2 (1165 reviews)
212 rue St-Jean , Quebec City , ca

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable rooms
Good amenities
Cons:
Cleanliness concerns
No on-site staff

Categories

Cleanliness
8.41
Mixed sentiments noted; 'la propreté laissait à désirer' was mentioned.
Service
9.38
Staff was described as friendly and responsive via message or phone.
Location
9.92
Numerous reviews praised the excellent location, close to major attractions.
Room Quality
9.37
Rooms are described as comfortable and well-equipped.
Amenities
8.9
Amenities were generally rated positively, though some minor issues were noted.
Value for Money
9.36
Considered a good value given the location and quality of the stay.
Food and Beverage
8.41
No on-site breakfast but alternatives nearby were appreciated.
Overall Experience
9.88
General consensus was positive; many guests expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:21

Property Description

Historic Charm and Modern Comforts
Chateau Des Tourelles, a charming 1898 inn near Old City, offers a blend of historic elegance and modern amenities. From cable TV and coffee machines in all rooms to private terraces and spa baths in select suites, comfort is paramount.

Panoramic Terrace and Convenient Facilities
Enjoy stunning city and river views from the large roof terrace, open 24/7. The common area provides complimentary tea, coffee, and access to a computer with a printer. The digital check-in process ensures a seamless and contactless experience.

Prime Location and Personalized Service
Explore nearby attractions like the National Museum of Fine Arts and Cartier Street's shops and restaurants. Our dedicated staff, though off-site, is always available to assist you promptly. Book now for a memorable stay at Chateau Des Tourelles.

Important information:

Guests are also requested to advise Chateau Des Tourelles of the number of guests in their party.

Please note that the rooms and the reception desk are on the upper floor. This property does not have an elevator.

The reception desk closes at 19:00 and guests must contact the property if needing a later check-in.

Please note that a deposit is automatically taken when the reservation is confirmed. This deposit is equivalent to the first night and is refundable if the reservation is canceled within the cancellaiton policy. The rest of the payment will be taken 2 days before the arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs CAD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for CAD 15 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1165 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.92
Room Quality: 9.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 8.41
Overall Experience: 9.88
M
Monica extended_group ca
6
2026-07-04 via Nuitee
M
Marie-Claude solo_traveller ca
7
Pros:

La tranquillité. L’autonomie.

Cons:

Le confort en général. Moins approprié pour une clientèle affaire. Le manque de stationnement réservé

2026-07-03 via Nuitee
P
Prithvi solo_traveller ca
10
Pros:

Very pleasant stay and amazing location!

2026-07-02 via Nuitee
A
Amin couple au
9
2026-07-02 via Nuitee
C
Carla couple us
9
2026-07-01 via Nuitee
N
Nicolas solo_traveller ch
8
Un petit cocon sur St-Jean pour un prix top
Pros:

Le bâtiment historique adorablement biscornu et hyper cozy. Mise à part le fait qu'on arrive en self-checkin, il y a tout pour avoir l'impression d'arriver chez de la famille.

Cons:

Il vaut mieux ne pas avoir de gros bagages pour pouvoir grimper les escaliers.

2026-06-30 via Nuitee
J
john couple es
7
Goed verblijf.
Pros:

Perfecte locatie, in de buurt prima ontbijten, lunchen en dineren.
Gezellige gezamenlijke zitkamer en
eetkeuken voorzien van koelkast, magnetron, serviesgoed.
Alles netjes en schoon.

Cons:

Onze hoekkamer (nr.4) en toilet/doucheruimte waren erg klein. Geen top kamer voor grote-en/of dikke mensen

2026-06-29 via Nuitee
E
Erica Lucia couple it
7
2026-06-28 via Nuitee
M
Mailys couple nl
8
Good location and decent auberge
Pros:

- Excellent location with lots of dining options around
- a good quality auberge if this is what you are looking for, with fridges at disposal and a shared dining area
- responsive fully online reception
- clean and quiet guests

Cons:

- the price quality ratio was not interesting - 140€ per night for a room (chambre 8) without breakfast that remains very basic and not charming at all. We were mostly quite disappointed compared to the booking.com pictures which showed spacious and colourful rooms, ours was small and grey.

Perfectly fine for an auberge but not at this price - we still give it an 8 as our stay was during the fetes de la saint Jean which hopefully explain the high prices vs medium quality stay.

2026-06-26 via Nuitee
A
Aubinais family_with_children fr
8
Super séjour
Pros:

La salle commune et les équipements partagés
L'arrivée en totale autonomie et que tout se fasse par code

2026-06-25 via Nuitee
S
simpson couple ca
3
Location great but would not stay there again
Pros:

Location

Cons:

The old staircase and wobbly railings. No humans on site.

2026-06-23 via Nuitee
M
Marie solo_traveller ch
10
Pros:

Very beautiful place, well located close to the center of Quebec city, easy to access and comfortable rooms.

Cons:

Nothing

2026-06-18 via Nuitee
J
Johann couple fr
10
Close distance to downtown and nearby many restaurant
Pros:

Close distance to downtown and nearby many restaurant

2026-06-17 via Nuitee
C
Ceylan solo_traveller ca
7
Pros:

Emplacement
Cuisine et salon commune
Le bâtiment

Cons:

Chambre étroite
Pas d'évier dans la salle d’eau (qui est très petite)
Forte odeur de parfum dans la chambre (provoque mal de tête pour les personnes sensibles) cela peut aussi donner une sensation de non propreté.

2026-06-17 via Nuitee
C
Chengyi family_with_children ca
10
Satisfaisant! Répond à mes attentes!
Pros:

L’ambiance est amicale et calme. La chambre n’est pas grande mais propre et confortable!

Cons:

Il n’y en a pas.

2026-06-17 via Nuitee
S
Susan solo_traveller de
8
2026-06-15 via Nuitee
L
Lynette solo_traveller au
9
Pros:

Good set up for use of space, and had enough items in the kitchenette for a few days stay.

Cons:

It's implied there's staff available, even for limited hours. There isn't. It's a remote check in. Other guests were under the same impression. There also NO ground floor rooms - the property is the 2st & 3nd floors of the building (others guests told us they asked for rooms on the lower floor- anyone with common sense would understand they assumed rooms would be available at ground level).

Getting in was difficult, as the entrance leaves no room to drop bags (too bad if it's raining). Steps are steep & the hand rails not particularly sturdy.
The instructions for finding the 3rd floor was incomplete & didn't clarify there was 2 sets of stairs from the 1st floor.
Once in, there's no issue.

2026-06-14 via Nuitee
N
nicolas solo_traveller ca
8
2026-06-13 via Nuitee
L
Luisa family_with_children co
9
2026-06-13 via Nuitee
M
Maria Josep couple es
10
Comoditat y bona situació.
Pros:

Tot correcte. Molt tranquil el barri. La ubicació excel.lent.

2026-06-10 via Nuitee