Hotel Imparatul Romanilor Hotel & SPA

Hotels
8.4 (3965 reviews)
Str.Nicolae Balcescu Nr. 4 , Sibiu , ro

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly and accommodating staff
Cons:
Spa cleanliness issues
Parking staff conduct

Categories

Cleanliness
7.65
Water in the spa was unclear; needed improvements in cleanliness.
Service
9.65
Overall staff is friendly and accommodating, despite parking issues.
Location
9.15
Great location close to the Christmas Market; very convenient.
Room Quality
8.15
Spacious rooms with good amenities but some concern about furniture age.
Amenities
7.15
Spa facilities need investment and maintenance for improvement.
Value for Money
8.65
Good value with complimentary parking and amenities.
Food and Beverage
8.15
Overall good quality food but some comments on dinner variety.
Overall Experience
8.65
Pleasant stay with multiple positive experiences but some areas need attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:09

Property Description

Historical Charm and Modern Comfort
Dating back to the 16th century, Imparatul Romanilor showcases sophisticated architecture and elegant interiors, offering a unique blend of history and luxury.

Relaxation and Wellness
Enjoy the free indoor pool, sauna, and gym facilities, perfect for unwinding after a day of exploring the historical center of Sibiu.

Culinary Delights and Convenience
Indulge in traditional Romanian cuisine at the spacious restaurant with a sliding roof, or opt for room service for a cozy night in.

Book your stay at Imparatul Romanilor Hotel now to experience a harmonious mix of heritage and modern amenities in the heart of Sibiu.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SBZ

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for 50 lei per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3965 reviews
Cleanliness: 7.65
Service: 9.65
Location: 9.15
Room Quality: 8.15
Amenities: 7.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
A
Antonio Jose • extended_group • es
10
2026-04-04 • via Nuitee
A
Adrián • couple • es
7
Hotel precioso, spa lamentable.
Pros:

La habitación era muy bonita, la decoración tanto de la habitación como del hotel eran excepcionales. Un detalle la máquina de Nespresso. El personal muy amable y atento. El desayuno es muy bueno, recomendable cogerlo a cualquiera que se aloje.

Cons:

Teníamos spa incluido y es la primera vez en mi vida que salgo del agua por suciedad. Tuvimos la mala suerte de compartir hotel con adolescentes en su viaje de estudios que estuvieron antes y durante en el spa, provocando muchísimo ruido y suciedad. Aparte de la suciedad y el caos que los niños provocaban, estaban jugando con un balón dentro del agua en un espacio supuestamente hecho para el relax. El hotel debería de controlar estas cosas y no permitir niños sin supervisión (o directamente prohibir a menores de 16) porque la experiencia que nos llevamos es nefasta, para no recomendarlo.

2026-04-04 • via Nuitee
E
Elodie • couple • es
9
Pros:

Spa incluido
Ubicacion centrica
Personal agradable
Parking privado gratuito
Buen desayuno buffett
Bombones deliciosos en recepcion
Minibar barato
Cama comoda

Cons:

Aspiradora haciendo ruido muy temprano
Falta una pequeña reforma, el hotel es algo antiguo.
Enchufes escasos y poco accesibles
Mucho calor en la habitación

2026-04-04 • via Nuitee
K
Kurth • family_with_children • de
10
2026-04-03 • via Nuitee
F
fabrizio • extended_group • it
8
Pros:

Posizione

Cons:

Spa da migliorare

2026-04-03 • via Nuitee
R
Reinhard • extended_group • de
8
2026-04-02 • via Nuitee
I
IOANA • couple • ro
1
Un dezastru!
Cons:

Va contactez in legatura cu sejurul rezervat pentru 3 nopti, achitat integral inca din luna ianuarie a.cr..
din pacate, experienta a fost complet compromisa de prezenta unui grup de elevi extrem de galagiosi, lipsiti de respect, precum si de lipsa unei interventii adecvate din partea personalului si in mod special a insotitorilor minorilor. Din pacate, interactiunea cu insotitorii grupului de elevi nu a fost una constructiva, ceea ce a contribuit la sentimentul general de dezamagire.
In cele doua seri petrecute in hotel, zgomotul a fost constant si a facut imposibila odihna pana noaptea tarziu (trecut de ora 23.00).

In aceasta situatie, consider ca serviciile oferite nu au fost conform cu standardele unui hotel de 4* raportat si la costul sejurului. in aceste conditii, ma vad nevoita sa-mi intrerup sejurul dupa cele 2 nopti si solicit rambursarea integrala a contravalorii celor 3 nopti, precum si a costului carburantului cu masina proprie de la Bucuresti si retur.

Mentionez ca, aceasta situatie mi-a afectat in mod direct vacanta planificata inca din luna Ianuarie, iar gestionarea incidentului din partea reprezentantilor hotelului este profund dezamagitoare.

Am venit în concediu pentru a ne odihni și a ne simți bine, dar din păcate, am avut o vacanta îngrozitoare.
Am avut îngăduință pentru prima noapte, dar se pare ca în seara aceasta au întrecut orice regula a bunului simt și respect.

Sper ca pe viitor, sa existe o atentie mai mare acordata echilibrului dintre grupuri si ceilalti turisti, pentru a asigura o experienta placuta tuturor.

Avand in vedere cele sesizate si pentru o rezolvarea amiabila, va rog sa imi comunicati procedura pentru restituirea contravalorii sejurului achitat, precum si a transportului.


Foarte dezamăgitor!

2026-04-02 • via Nuitee
A
Aurora_79 • family_with_children • es
9
Pros:

La ubicación, a 2 minutos andando de la plaza grande de Sibiu. Y con la posibilidad de dejar el coche en el parking a 200 metros

Cons:

Nada, .e gustó todo

2026-04-02 • via Nuitee
M
Maikelzgz • couple • es
8
Pros:

Ubicación inmejorable en la plaza principal. El desayuno, espectacular. Camas muy cómodas. Repetiría.

Cons:

Spa anticuado, con elementos sin mantener. Hotel algo desfasado. Habitación un poco pequeña. Ventanas no insonorizadas.

2026-04-02 • via Nuitee
J
jorge • solo_traveller • us
10
had a great time, staff was very helpful and breakfast just perfect.
Pros:

center of old town

Cons:

it was all perfect

2026-04-02 • via Nuitee
L
Limona Nicoleta • solo_traveller • ro
10
Pros:

totul

2026-04-02 • via Nuitee
S
Seher • solo_traveller • tr
10
2026-04-01 • via Nuitee
J
Jesus6 • couple • es
10
Perfecto
Pros:

Hotel en el centro de la zona vieja. Personal agradable. Tiene una zona para aparcar el coche con vigilancia con un señor muy amable. Las habitaciones son grandes y cómodas, nos tocó una con bañera hidromasaje. Desayuno continental. Y el restaurante para la comida con precios asequibles y muy buena.

2026-04-01 • via Nuitee
L
Loredana • family_with_children • ro
10
2026-04-01 • via Nuitee
I
Ionutz • solo_traveller • ro
10
2026-04-01 • via Nuitee
C
Claire • solo_traveller • fr
9
Pros:

La literie était très comfortable et la chambre avait du charme. Le calme du spa.

2026-03-30 • via Nuitee
B
Bogdan Aljn • solo_traveller • ro
10
2026-03-30 • via Nuitee
C
Costin-Alexandru Marinoiu • extended_group • ro
10
Pros:

Everything is top-notch here.

Cons:

It has no negative parts.

2026-03-29 • via Nuitee
K
Kleczaj • family_with_children • pl
9
2026-03-29 • via Nuitee
K
Kévin • couple • fr
9
Pros:

Les buffets du petit-déjeuner sont très agréables.
Le spa (jacuzzi, piscine, sauna et hammam) est excellent.
C’est un très bon établissement situé en plein centre-ville.

Cons:

La décoration est un peu datée, typique des années 80, mais cela ne m’a pas dérangé.

2026-03-28 • via Nuitee