Ferman Hilal Hotel - Special Class

Hotels
Kocatepe Mahallesi, Topcu Caddesi - NO. 23-Taksim, Istanbul, Istanbul, 34100 , Istanbul , TR

Facilities

Free breakfast
Full-service spa
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
See all facilities

Review Highlights

Cons:
Cockroaches in the hotel
Elevator failure
Noisy environment
Air conditioning control issues
Limited breakfast selection
Access difficulties for seniors

Categories

Cleanliness
1
The hotel had cockroaches.
Service
1
Lack of response and concern when the elevator got stuck with a guest.
Location
1
Close to shopping and restaurants, but very noisy at night.
Room Quality
1
Air conditioning control issues and general noise disturbance.
Amenities
1
Need for a gym and limited breakfast options.
Value for Money
1
Not worth the price given the overall experience.
Food and Beverage
1
Breakfast was limited and lacking variety.
Overall Experience
1
A very disappointing stay with multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-05 06:04

Property Description

Luxurious Spa Services
Indulge in massages and body treatments at the on-site spa for the ultimate relaxation during your stay.

Delicious Dining Options
Enjoy a variety of dining options with a coffee shop, room service, and a bar/lounge offering your favorite drinks.

Convenient Amenities
Benefit from amenities such as complimentary Wi-Fi, a business center, and a 24-hour front desk for a hassle-free stay.

Pamper yourself and book your stay at Ferman Hilal Hotel - Special Class in Istanbul now for an unforgettable experience!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Rashad
10
Pros:

Need to add gym

2025-09-25 via Nuitee
L
Lida
8
Pros:

The hotel had cockroaches

2025-09-14 via Nuitee
A
Aydah family
4
Pros:

It was close to shopping and restaurants, but it was very noisy. Specially at night time you feel like you’re sleeping in the street they have control on your air condition in the room that they keep shutting down so you come back to her room or while you’re sleeping suddenly they don’t get hot because they shut the air condition from downstairs the breakfast in the morning, very limited cold, I was running out so better breakfast buffet and the worst thing happen. The elevator got stuck with my mom inside and when they open the door on her, all they say is you could use downstairs not even check on her or saying how are you doing or saying even I’m sorry and my mom is 74 years old and another thing you have to go about 20 stairs to get into the hotel from the Main St. so it’s not a handicap, friendly or senior citizen friendly

2025-09-08 via Nuitee
R
Raji family
6
Pros:

It’s a walk distance to the takseem but you have to go up stairs to get to the reception ,, the elevator got stuck with my mom once and didn’t even say I’m sorry for it, the breakfast buffet was small and not a lot of varieties cold and they run a lot of time out of some items not what’s look like in the pictures and we find out that they shut the air condition couple hours every day for the rooms so they have a control from downstairs on the Air condition in your room and it’s a lot of noise all night long from the outside when you’re trying to sleep you feel like you’re in the middle of the street cars with loud noises and there is no noise barrier we have two rooms one in the third and one in the sixth floor and we still heard noises from outside

2025-09-08 via Nuitee
S
simin
10
Pros:

The check in and check out easy, Staff very kind and kind, The price was good, we left the hotel to continue our vacation in turkiye and we have reserved room in this hotel for two days before our return to Canada as our check out time and the nice management offered us a discount also. We recommend everybody to stay at this hotel in Istanbul.

2025-08-29 via Nuitee
S
Selvar
10
Pros:

Breakfast needs improvement. The staff is very friendly
Ibrahim is the best!!!!

2025-08-28 via Nuitee
G
Gaurab family
2
Pros:

Too noisy, windows and door are not soundproof

2025-08-06 via Nuitee
T
Tatiana family
10
Pros:

Cizy, clean, well licated, really good breakfast

2025-07-29 via Nuitee
A
Ali family
2
Pros:

We were abruptly woken up at 4 am by a deafening drilling noise! the walls were literally shaking. I called the reception to ask what was going on, they casually told me, "WE ARE FIXING THE ELEVATOR"!!
Another ridiculous issue: The Air conditioner switch was on the ceiling, not on the wall! and there was no remote control provided to turn it on or off! We had to put a chair under the panel just to be able to reach it!

Then we called and asked for an iron, they brought one, but it has a UK Plug!! and it didn't even fir the sockets in the Hotel in Istanbul!!
Overall the Service was terrible, and I absolutely do not recommend this Hotel!

2025-07-23 via Nuitee
S
Sara family
8
Pros:

Poor internet service-Ac was not working

2025-07-23 via Nuitee
E
Ersoy partner
6
Pros:

Sauberkeit ok
Kleine Zimmer nette Personal

2025-06-18 via Nuitee
M
Maxime friends
10
Pros:

Très bon hôtel.
Service courtois et altruiste.
Cependant les prix sont peu élevés.
Cordialement

2025-06-08 via Nuitee
J
Jingchun family
10
Pros:

Friendly staff and great location. Close to many nice restaurants.

2025-06-07 via Nuitee
M
Muhammet ali
6
Ikke verdt å betale så mye for dette hotellet
Pros:

Flott beliggenhet med dyre butikker og restauranter i området , .

Hotellet er mye eldre enn det det ser ut som på bilde. Sengen er ikke komfortabel. Dusjdøra hang løs, håndkle feste hang løs. Mye var gammelt. Bildene man ser før reservasjonen stemmer ikke hilsen ung par fra Norge. . Dette er gamle bilder .

Damene som hadde renhold på hotellet var veldig flinke. Eneste som var bra med hotell var renhold av rommet .

Frokost som var inkludert var heøt grei, eneste som var dårlig var at vi hadde 5.netter opphold og det var samme mat hver dag , kunne bytte på litt .

Var dårlig service med varmt vann til te etc. Var alltid tomt så man måtte spørre. . Også måtte man helt ned til resepsjonen får å hente seg dette og kaffe hver gang man hadde lyst på varm drikke

2025-06-05 via Nuitee
A
Abir
10
Pros:

Convenient and friendly staff

2025-06-04 via Nuitee
H
Henry
6
Pros:

The place is due for renovation. Lift lobby is sensor lighting which will turn off within couple of second if no moving, and the lobby became black out. External noise from the night life nearby might disrupt the sleep. Breakfast is average. Convenient location to Taksim Square and direct bus (in front of Point Hotel) to Istanbul airport.

2025-06-04 via Nuitee
M
Marina
10
Pros:

Perfect location if you are in a transit and need to be close to the airport buses and also in the center of the city. Walking distance to shops and restaurants in Taksim. A Better property than the cheap $20 locations further down.

2025-06-03 via Nuitee
A
Aziz
8
Pros:

Over all is a very good place

2025-05-26 via Nuitee
G
Gabrielle
8
Pros:

Le personnel, le déjeuner et la propreté super!

2025-05-24 via Nuitee
K
Karim
8
Pros:

emplacement au top ,employé tres proffesionnel juste le petit déjeuner cest pas le top.
pas de jus,de beure etc

2025-05-22 via Nuitee