Holiday Inn Express Hotel & Suites Alvarado by IHG

Hotels
Holiday Inn Express
8 (214 reviews)
325 Village Park Drive , Alvarado , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty environment
Old and musty rooms
Roach sightings

Categories

Cleanliness
6.38
Multiple reviews mention dirty carpets, rooms with roaches, and an overall filthy environment.
Service
9.99
Staff is frequently described as friendly and nice.
Location
9.89
The location is convenient, close to the freeway.
Room Quality
7.34
Rooms reported as old, with musty smells and issues with cleanliness.
Amenities
8.87
Amenities are average but the breakfast quality was affected by cleanliness issues.
Value for Money
7.83
Overpriced for the quality experienced as mentioned by multiple guests.
Food and Beverage
6.38
Food was reported as cold and not appealing due to cleanliness concerns.
Overall Experience
7.35
Negative experiences largely overshadow the positives, with multiple complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:14

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Each room at the Holiday Inn Express and Suites Alvarado boasts a flat-screen TV with cable channels, a microwave, and a small refrigerator for your comfort and convenience.

Stay Active and Connected: Enjoy a refreshing swim in the indoor pool, work out in the fitness center, or stay connected with free Wi-Fi throughout the hotel. Need to catch up on work? Visit the business center with internet access.

Explore Nearby Attractions: Located just off Interstate 35, our hotel is a short drive from Texas Christian University and the Diamond W Arena Complex, offering a perfect blend of leisure and entertainment.

Book your stay at the Holiday Inn Express and Suites Alvarado for a memorable and relaxing experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 214 reviews
Cleanliness: 6.38
Service: 9.99
Location: 9.89
Room Quality: 7.34
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 6.38
Overall Experience: 7.35
V
Valeria family_with_children us
9
2026-04-27 via Nuitee
L
Lamont solo_traveller us
10
2026-04-07 via Nuitee
L
Lamont solo_traveller us
10
2026-03-20 via Nuitee
L
Lamont solo_traveller us
10
2026-03-20 via Nuitee
M
Marquez couple us
2
Last minute , wont stay again in this one
Pros:

Dirty hotel, dirty carpet and dirty walls

Cons:

Cleanliness

2026-03-12 via Nuitee
L
Liliana family_with_children us
10
2026-03-10 via Nuitee
S
Sandra couple us
8
A lot better than I expected at this holiday inn very clean, very comfortable beds
Pros:

Location was great, breakfast ok,

Cons:

The only thing I didn't like was the tub was worn out.

2026-01-15 via Nuitee
A
Arianna Paz family_with_children us
7
2026-01-05 via Nuitee
J
Jason couple us
7
Looks amazing outside. But needs a real deep cleaning
Pros:

The connivence

Cons:

It was dirty. From the carpet to the walls. Had roaches as well

2025-12-28 via Nuitee
L
Lisa family_with_children us
1
Consider all reviews before staying
Pros:

The staff was friendly. The location was close to the freeway.

Cons:

The carpets were old and stained. It smelled musty. We killed two roaches in the room. The room was near the freeway so you heard all the traffic all night. (They had no other rooms) The shower was slow to drain and water pressure was low. After seeing roaches, i was definitely not going to eat at the breakfast. For what they charged it was not a positive experience.

2025-10-12 via Nuitee
C
Christina
10
Pros:

Easy check in. Room clean and comfortable. Staff super friendly and greeted you each time you walked into the building. 5 minutes from airport and they do offer an airport shuttle.

2025-10-06 via Nuitee
M
Mariana family_with_children us
1
Definitely needs work, so Old and SMELLS. The food was COLD. Not staying there again.
Pros:

Staff was nice

Cons:

It’s old, smells and food was cold both days I ate there.

2025-10-05 via Nuitee
T
Thomas
4
Pros:

Staff was very friendly but our room had a strong odor that was not pleasant and the hotel or at least our room seemed to have a roach infestation

2025-09-19 via Nuitee
W
Winston
4
Pros:

Im staying at different Holiday Inn Express from Houston to DFW. The room in Alvarado smelled musty and moldy. The toilet had water stained and appeared uncleaned, the carpet felt sticky and wet, the walls had stains, the water temperature got “warm” not hot, elevator was gross. This was a terrible hotel. None of the other Holiday Inn trips were like this one. I arrived around 9:30pm exhausted so slept in my clothes, woke up, brushed teeth and left the room around 6:30am. I did decide to get a cup of coffee when leaving and it was hot. None of the breakfast was out which doesn’t go out until 7am, but a half tray of cinnamon rolls were sitting under a cold lamp from what I assume the previous day. If you can choose, do not choose this hotel.

2025-09-05 via Nuitee
B
BONNIE
8
Pros:

Very very good staff

Bad - elevator was out

2025-08-30 via Nuitee
A
AQUANITA
2
Pros:

Dirty old carpet, dirty elevator, towels dirty. A ring in the tub, dirty sink, walls , ants in tub. The hotel is filthy .

2025-08-13 via Nuitee
E
Ethan
2
Pros:

Trash. Floor tiles coming up in the bathroom pinching your feet and rocking around. Carpet sticky like cotton candy. Toilet wouldnt flush. No dresser for my clothing. Hot tub shut.down and boarded up. Juice machine at breakfast out of order. So if the room is trash....the spa area is trash and the breakfast experience is trash...im going to rate the overall experience as trash. Supet disappointed with the mosy expensive hotel in town.

2025-07-07 via Nuitee
E
Esther
6
Mixed reviews
Pros:

The carpets are not very clean it had a musty smell and the elevator was not very clean companies have contracts with this hotel therefore are very many contractors which give it that commercial flare, my room had a musty and pee smell in a corner figured it was a dogs pee smell being its pet friendly but I had to go and get a room freshener to get the room to smell am lil better its ok i guess and semi decent i have to say the bed was comfy but the hotel is a lil old i guess and then being that contractors go in and out from work makes a lil run down.

2025-06-23 via Nuitee
L
Lupe
6
Pros:

Friendly at check-in.
There was a food truck parked at front very loud. Reception had her grandchild up front. No A/C in food area so hot, could have provided fans. Rooms were old. Carpet was old.

2025-06-20 via Nuitee
J
Joey solo traveller us
10
Exceptional
2025-05-28 via Nuitee