Manor Hotel Solihull, BW Signature Collection

Hotels
BW Signature Collection by Best Western
8.3 (2617 reviews)
Main Road , Meriden , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable room
Great breakfast
Helpful staff
Nice quiet atmosphere
Cons:
Cleanliness issues
Service complaints
Outdated rooms

Categories

Cleanliness
7.63
Some issues with cleanliness noted, such as dead insects found under the bed.
Service
8.6
Overall, service rated positively, but some dissatisfaction noted regarding staff handling complaints.
Location
9.14
Location praised for being peaceful and close to city amenities and attractions.
Room Quality
7.59
Some rooms outdated and issues with room amenities mentioned, such as inadequate pillows and old shower.
Amenities
8.62
Decent amenities provided, with some additional items like biscuits, though some facilities were not available.
Value for Money
7.58
Limited perceived value due to high costs and some service deficiencies.
Food and Beverage
8.63
Food quality and breakfast received high praise, considered a strong point of the hotel.
Overall Experience
8.6
Experience overall was positive despite some inconveniences; guests would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Tranquil Warwickshire Setting
The 4-star Best Western Plus Manor Hotel NEC Birmingham offers a serene escape in the heart of Warwickshire, just minutes away from bustling cities like Birmingham, Coventry, and Solihull. The elegant Georgian façade welcomes guests to 112 stylish rooms featuring plush cotton duvets and modern amenities like flat-screen TVs and complimentary Wi-Fi.

Gourmet Dining Experience
Indulge in a culinary journey at the Marco Pierre White Steakhouse, Bar & Grill, where a menu of fresh, seasonal local delicacies awaits. Whether for a romantic dinner or a casual meal, this restaurant offers a delightful gastronomic experience for every guest.

Convenient Location and Parking
Conveniently situated 3 miles from Junction 6 of the M42, this hotel provides easy access to major motorways like the M40, M6, and M5. Moreover, with its proximity to Birmingham International Airport and the NEC, guests can enjoy hassle-free travel. Plus, with 200 complimentary overnight parking spaces, guests can explore the area with ease.

Book your stay at Best Western Plus Manor Hotel NEC Birmingham for a tranquil retreat with top-notch amenities and convenient access to key attractions.

Important information:

Please note that this property does not accept cash payments.

Please note that pets are only allowed in the Standard Twin Room and Standard Double Room.

Please note that pets will incur an additional charge of GBP 30 per night.

Please note that a maximum of 2 dogs is allowed per room.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2617 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 8.63
Overall Experience: 8.6
M
mooshie couple gb
8
Pros:

Lovely comfy beds and nice breakfast .

Cons:

Couldn't pay cash.

2026-03-07 via Nuitee
A
alyson couple gb
9
Pros:

Great location, quality food, friendly staff, great service, good location for Crufts.

Cons:

Bed was not to my liking. Mattress was soft, poor quality, felt like rolling into middle. Low to ground.

2026-03-07 via Nuitee
D
Danka couple sk
8
Pros:

Skvelý personál a lokalita

2026-03-06 via Nuitee
S
STEVE couple gb
10
2026-03-06 via Nuitee
D
Debbeacol extended_group gb
9
Good but could have been better
Pros:

Only a short drive to the NEC

Cons:

We booked a family room, for 3 adults, there was a pop up single bed which was extremely uncomfortable, not what we expected. There was only 2 cups and 2 glasses..no bottles of water in the room. Not what we are used to at this hotel this year

2026-03-06 via Nuitee
S
Susanne extended_group ch
7
Kuraufenthalt, Zimmer gut, beim Petsonal an der Rezeption ist noch viel Luft nach oben!
Pros:

Tolles Hotel im englischen Stil

Cons:

Das Personal an der Rezeption war ziemlich unfreundlich - leider! Schade für das schöne Haus

2026-03-06 via Nuitee
P
Paul couple gb
8
2026-03-06 via Nuitee
J
Jan-Willem couple nl
10
Pros:

Mooi hotel goed eten eigen bier

Cons:

Weinig lokaal of Engels bier

2026-03-06 via Nuitee
J
James family_with_children gb
6
Clean, comfortable, staff less than helpful
Pros:

Clean, easy to get to the NEC which was the purpose of our visit.

Cons:

Breakfast order was placed in the door to then be lost by the staff. After waiting an hour we had to cancel and skip breakfast. Five year old didn’t like this.

2026-03-05 via Nuitee
A
Alyssa couple gb
8
Great location if you're attending an event at the NEC, great value for money.
Pros:

We booked it on a Genius deal for only £73 as we were attending an event at the NEC. For the price, it was good quality. Easily accessible to the NEC and Birmingham but also near a really nice little village and walking distance to a great pub where we got dinner. The hotel itself is beautiful.

Cons:

The check-in staff member barely spoke to us and gave the vibe that she couldn't be bothered with the process (we were the only ones there at the time too). The rooms are comfortable but a tiny bit dated and we were beside the parking lot so could really hear people when they were out at their cars. It was also clear that our bath tub hadn't been properly cleaned (hairs in it that weren't ours) but the room otherwise was clean. Value for money though really wins with this hotel as comparable hotels were significantly more expensive and the location was great.

2026-03-05 via Nuitee
R
Rosalind solo_traveller gb
9
Pros:

Although it was a busy time as Crufts is on, the staff were friendly and efficient.

Cons:

Nothing

2026-03-05 via Nuitee
D
Danka couple sk
9
2026-03-05 via Nuitee
H
Helen couple gb
10
Pros:

The friendly welcome, the acknowledgement that I have been staying there for the last 15 years for Crufts so got early check in.

Cons:

Nothing, I love this hotel

2026-03-05 via Nuitee
R
R J GREEN couple gb
7
MANOR HOTEL & 14 NIGHTS PARKING
Pros:

Nice ambiance overall great restaurant service but Trophy bar was closed which we were not informed about before our stay
Executive Room on 2nd March had no water in room which it should have had & was needed after a 6 hrs flight home from egypt.
We filled out pre check in form before our arrival back into uk & it included age verification in our 70s, on arrival at midnight we were put in room which could only be accesed by long curved stairs no lift to this part of the hotel carrying 2 large heavy suitcases only to find then had to open several fire doors along a very long corridor to a room furthest from reception & the car park.

Cons:

See above

2026-03-05 via Nuitee
D
Dawn couple gb
10
Perfect 😍
Pros:

Great location, dog friendly, lovely staff and super food!!
What’s not to like 😊

Cons:

Nothing

2026-03-05 via Nuitee
M
Martin extended_group gb
9
2026-03-04 via Nuitee
S
Sally couple gb
10
2026-03-03 via Nuitee
M
Madeleine extended_group gb
5
Convenient
Pros:

Location

Cons:

Couldn’t get a table in restaurant for dinner.

2026-03-03 via Nuitee
A
Alana solo_traveller gb
10
Lovely hotel. Would definitely stay again.
Pros:

Staff welcoming, friendly and efficient. Stayed in an accessible room which was perfect- spacious with large wet room and grab rails. Dinner in the Restaurant was delicious. Excellent value for money.

Cons:

Breakfast served in the room was disappointing considering the quality of the food at dinner.
Access from the residents’ car park was a bit tricky but I had assistance from a very nice member of f staff when I left.

2026-03-03 via Nuitee
R
Ryan couple gb
10
2026-03-02 via Nuitee