Manor Hotel Solihull, BW Signature Collection

Hotels
BW Signature Collection by Best Western
8.3 (2692 reviews)
Main Road , Meriden , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable room
Great breakfast
Helpful staff
Nice quiet atmosphere
Cons:
Cleanliness issues
Service complaints
Outdated rooms

Categories

Cleanliness
7.63
Some issues with cleanliness noted, such as dead insects found under the bed.
Service
8.6
Overall, service rated positively, but some dissatisfaction noted regarding staff handling complaints.
Location
9.14
Location praised for being peaceful and close to city amenities and attractions.
Room Quality
7.59
Some rooms outdated and issues with room amenities mentioned, such as inadequate pillows and old shower.
Amenities
8.62
Decent amenities provided, with some additional items like biscuits, though some facilities were not available.
Value for Money
7.58
Limited perceived value due to high costs and some service deficiencies.
Food and Beverage
8.63
Food quality and breakfast received high praise, considered a strong point of the hotel.
Overall Experience
8.6
Experience overall was positive despite some inconveniences; guests would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Tranquil Warwickshire Setting
The 4-star Best Western Plus Manor Hotel NEC Birmingham offers a serene escape in the heart of Warwickshire, just minutes away from bustling cities like Birmingham, Coventry, and Solihull. The elegant Georgian façade welcomes guests to 112 stylish rooms featuring plush cotton duvets and modern amenities like flat-screen TVs and complimentary Wi-Fi.

Gourmet Dining Experience
Indulge in a culinary journey at the Marco Pierre White Steakhouse, Bar & Grill, where a menu of fresh, seasonal local delicacies awaits. Whether for a romantic dinner or a casual meal, this restaurant offers a delightful gastronomic experience for every guest.

Convenient Location and Parking
Conveniently situated 3 miles from Junction 6 of the M42, this hotel provides easy access to major motorways like the M40, M6, and M5. Moreover, with its proximity to Birmingham International Airport and the NEC, guests can enjoy hassle-free travel. Plus, with 200 complimentary overnight parking spaces, guests can explore the area with ease.

Book your stay at Best Western Plus Manor Hotel NEC Birmingham for a tranquil retreat with top-notch amenities and convenient access to key attractions.

Important information:

Please note that this property does not accept cash payments.

Please note that pets are only allowed in the Standard Twin Room and Standard Double Room.

Please note that pets will incur an additional charge of GBP 30 per night.

Please note that a maximum of 2 dogs is allowed per room.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2692 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 8.63
Overall Experience: 8.6
M
Mrs Claire couple gb
10
Very enjoyable stay
Pros:

Breakfast very good enjoy it

Cons:

It was all good very

2026-04-18 via Nuitee
C
CHRISTIANE couple gb
8
Overall very pleasant
2026-04-18 via Nuitee
C
Claire solo_traveller gb
8
Quiet, comfortable and really lovely location.
Pros:

Great value, lovely location. Good rooms

Cons:

I’d like a coffee machine in my room.

2026-04-16 via Nuitee
K
Kevin couple gb
9
Really good value for money
Pros:

It’s was clean & the staff were fabulous

Cons:

Room a little dated

2026-04-15 via Nuitee
D
Darren solo_traveller gb
6
Wouldn’t rush back
Pros:

Location Gardens friendly staff

Cons:

Poor bar offer and experience. Cleaning not great. Sink plug faulty. Bathroom door did not lock.

2026-04-15 via Nuitee
A
Allison solo_traveller gb
7
2026-04-14 via Nuitee
K
Karen couple gb
8
Pros:

The look & feel of the property was great & the staff were friendly & helpful

Cons:

No real facilities, eg gym, pool, studio, etc.

2026-04-13 via Nuitee
L
Lorena solo_traveller it
8
Weekend
Pros:

Tranquillo curato nei dettagli
Colazione nella media
Ottima la cena

2026-04-12 via Nuitee
S
Steven couple gb
10
2026-04-12 via Nuitee
S
Susan couple gb
10
Excellent service and value
Pros:

Excellent service

Cons:

Nothing

2026-04-11 via Nuitee
M
Mason couple gb
10
2026-04-11 via Nuitee
K
Kate couple gb
8
Fantastic location for NEC, good value for money, would return
Pros:

It was quiet, clean and comfortable

Cons:

N/a

2026-04-10 via Nuitee
J
jason couple gb
7
2026-04-10 via Nuitee
E
Eoin extended_group gb
6
I hope this hotel improves
Pros:

Rooms and location were lovely.

Cons:

Bar was not open, resturant bar closed by 10.30pm, disappointing. Breakfast wasn’t great, server was no where to be seen, waited 15-20mins before I was greeted. Pastry’s were stale, no bread for toast. Fruit selection was awful and not appetising, cooked breckfast was to order, everything tasted deep fried and not very good quality. Toast I was given wasn’t great either, was the end of a loaf.

2026-04-08 via Nuitee
H
Helen couple gb
8
2026-04-08 via Nuitee
Q
Qadeem couple gb
10
Comfortable Quality
Pros:

Excellent Comfortable and clean. Excellent all around quality

2026-04-07 via Nuitee
D
Dillawer solo_traveller gb
8
2026-04-07 via Nuitee
Q
Qadeem solo_traveller gb
10
Excellent Family Friendly
Pros:

Excellent all around. Staff 🌟 Property 🌟 Facilities

Cons:

Comfortable and Clean

2026-04-07 via Nuitee
C
Christian couple fr
6
2026-04-06 via Nuitee
couple gb
8
Pros:

The breakfast was decent

Cons:

The mattress was shot - massive dip in the middle. Very uncomfortable night for us both. The hotel was full of dogs (because of the Crufts shoe nearby) which caused an asthma attack. Dogs alsoi howling in the night. Really not acceptable.

2026-04-05 via Nuitee