Manor Hotel Solihull, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.3 (3017 reviews)
Main Road , Bickenhill , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable room
Great breakfast
Helpful staff
Nice quiet atmosphere
Cons:
Cleanliness issues
Service complaints
Outdated rooms

Categories

Cleanliness
7.63
Some issues with cleanliness noted, such as dead insects found under the bed.
Service
8.6
Overall, service rated positively, but some dissatisfaction noted regarding staff handling complaints.
Location
9.14
Location praised for being peaceful and close to city amenities and attractions.
Room Quality
7.59
Some rooms outdated and issues with room amenities mentioned, such as inadequate pillows and old shower.
Amenities
8.62
Decent amenities provided, with some additional items like biscuits, though some facilities were not available.
Value for Money
7.58
Limited perceived value due to high costs and some service deficiencies.
Food and Beverage
8.63
Food quality and breakfast received high praise, considered a strong point of the hotel.
Overall Experience
8.6
Experience overall was positive despite some inconveniences; guests would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Tranquil Warwickshire Setting
The 4-star Best Western Plus Manor Hotel NEC Birmingham offers a serene escape in the heart of Warwickshire, just minutes away from bustling cities like Birmingham, Coventry, and Solihull. The elegant Georgian façade welcomes guests to 112 stylish rooms featuring plush cotton duvets and modern amenities like flat-screen TVs and complimentary Wi-Fi.

Gourmet Dining Experience
Indulge in a culinary journey at the Marco Pierre White Steakhouse, Bar & Grill, where a menu of fresh, seasonal local delicacies awaits. Whether for a romantic dinner or a casual meal, this restaurant offers a delightful gastronomic experience for every guest.

Convenient Location and Parking
Conveniently situated 3 miles from Junction 6 of the M42, this hotel provides easy access to major motorways like the M40, M6, and M5. Moreover, with its proximity to Birmingham International Airport and the NEC, guests can enjoy hassle-free travel. Plus, with 200 complimentary overnight parking spaces, guests can explore the area with ease.

Book your stay at Best Western Plus Manor Hotel NEC Birmingham for a tranquil retreat with top-notch amenities and convenient access to key attractions.

Important information:

Please note that this property does not accept cash payments.

Please note that pets are only allowed in the Standard Twin Room and Standard Double Room.

Please note that pets will incur an additional charge of GBP 30 per night.

Please note that a maximum of 2 dogs is allowed per room.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.3
Based on 3017 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 8.63
Overall Experience: 8.6
T
Taya • couple • gb
10
2026-10-17 • via Nuitee
P
Paul • couple • gb
8
2026-10-17 • via Nuitee
J
Joanne • couple • gb
7
The bars were not open late and we were encouraging guests to use your hotel that were attending our balm at NMCM - lots
Pros:

The breakfast and service staff were excellent

Cons:

The long walk to the rooms and the short wire making on kettle making it almost impossible to use

2026-10-16 • via Nuitee
J
Judith • couple • gb
10
Pros:

A beautiful setting, lovely staff, exceptional service. The food was great, plenty of choice and the evening meal was superb

Cons:

It really needed a lift, we're older and the stairs were a bit challenging but it did not impact our visit.

2026-10-16 • via Nuitee
G
Giovanni • solo_traveller • it
9
2026-10-16 • via Nuitee
I
Ian • couple • gb
9
Lovely hotel and staff, very clean room. Great food.
Pros:

Very nice hotel, good value for money. Nice restaurant, lovely breakfast.

Cons:

The hot water for the bath was very slow and not hot enough.

2026-10-16 • via Nuitee
G
Gray • solo_traveller • gb
9
Great venue for the conference I attended and great to beable to stay on site. I had a wonderful day
Pros:

It was a comfortable stay - room was great and bed comfortable. Took advantage of room service which was great after travelling- efficient friendlly service. No complaints. Great to beable to park on site too.

Cons:

There was nothing that I didnt like or that caused me a problem during my stay

2026-10-15 • via Nuitee
A
Alberici • extended_group • gb
5
Nice Hotel - Shocking room for price
Pros:

Restaurant and bar are great

Cons:

The room for the price was shocking! 1980's room. Wall paper joins lifting. In room facilities poor. Nasty old furniture. Tired old bed

2026-10-15 • via Nuitee
L
Liesa • solo_traveller • gb
7
Clean, parking, everything I needed
Pros:

Clean, parking, everything I needed

2026-10-14 • via Nuitee
L
Liz • solo_traveller • gb
3
Over priced
Pros:

It was in a quiet location and very quiet in the rooms too.

Cons:

At £215 for one night it was overpriced. My friends had a family room in the same hotel that cost £80 less. I was then shocked and embarrassed to discover that the £220 didn't include the buffet breakfast and I was not able to sit with my friends to eat without paying an extra £15. Their much cheaper room included breakfast for three people.

2026-10-13 • via Nuitee
C
Claire • solo_traveller • gb
8
2026-10-13 • via Nuitee
I
Isabela • couple • gb
9
2026-10-13 • via Nuitee
T
Tracy • family_with_children • gb
8
Good location lovely hotel
Pros:

Location good for where we were visiting during our stay.

2026-10-12 • via Nuitee
E
Elaine • couple • gb
9
Will be back butifull place and very clean!!!
Pros:

Food amazing.Steajs delicious
Staff friendly helpfully.

Cons:

Just orange juice in the morning

2026-10-12 • via Nuitee
S
Swapna • couple • gb
8
Pros:

nice hotel, pleasant staff. we only had one evening there for an NEC event but it was a nice place.

Cons:

we asked for empty plates at reception and rather than send some to our room, they got us to ask for them at the restaurant. Pillows were terrible for me.

2026-10-12 • via Nuitee
J
Jamie • couple • gb
8
2026-10-12 • via Nuitee
C
Christopher • family_with_children • gb
4
Overpriced for the service received much better quality and friendliness in a premier inn
Pros:

Cleanliness of rooms and one of the younger male staff members in the restaurant only Friday evening and for breakfast Sunday couldn’t do enough for you

Cons:

Sofa bed in room was way too uncomfortable to sleep on. Temple bar was shut on Saturday due to private function so couldn’t use went into restaurant and were made to feel like we weren’t welcome as we hadn’t booked a table although there was 16 empty tables the whole time we were there. Got sat at a table and it took someone 20 minutes to come and take a drink order off us while 3 other staff members were stood at the bar laughing with each other and the waitresses were just stood leaning against the wall playing with their hair. I’ve never felt more unwelcome in a hotel restaurant

2026-10-11 • via Nuitee
A
Anneka • couple • gb
4
Run down, noisy room and disappointing breakfast
Pros:

Location, lobby and restaurant areas were pleasant. Easy check in and parking.

Cons:

Rooms very run down, furniture is very dated. We had patio doors so couldn’t open the window to get fresh air. The light switches didn’t work so the spotlights were all over the place. The walls are paper thin and you could hear everything including the people talking next door and using their bathroom. The breakfast was poor for the price paid. The meat was very processed, the coffee from the machines was terrible and the pastries were very disappointing.

2026-10-11 • via Nuitee
F
Faith Ngcobo • couple • gb
8
Peaceful Stay.
Pros:

Bed was comfy. The room was peaceful. It helps for good relaxation.

Cons:

Incentives for frequent visitors

2026-10-11 • via Nuitee
L
Louise • couple • gb
6
2026-10-10 • via Nuitee