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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Toilet with grab rails
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Tranquil Warwickshire Setting
The 4-star Best Western Plus Manor Hotel NEC Birmingham offers a serene escape in the heart of Warwickshire, just minutes away from bustling cities like Birmingham, Coventry, and Solihull. The elegant Georgian façade welcomes guests to 112 stylish rooms featuring plush cotton duvets and modern amenities like flat-screen TVs and complimentary Wi-Fi.
Gourmet Dining Experience
Indulge in a culinary journey at the Marco Pierre White Steakhouse, Bar & Grill, where a menu of fresh, seasonal local delicacies awaits. Whether for a romantic dinner or a casual meal, this restaurant offers a delightful gastronomic experience for every guest.
Convenient Location and Parking
Conveniently situated 3 miles from Junction 6 of the M42, this hotel provides easy access to major motorways like the M40, M6, and M5. Moreover, with its proximity to Birmingham International Airport and the NEC, guests can enjoy hassle-free travel. Plus, with 200 complimentary overnight parking spaces, guests can explore the area with ease.
Book your stay at Best Western Plus Manor Hotel NEC Birmingham for a tranquil retreat with top-notch amenities and convenient access to key attractions.
Please note that this property does not accept cash payments.
Please note that pets are only allowed in the Standard Twin Room and Standard Double Room.
Please note that pets will incur an additional charge of GBP 30 per night.
Please note that a maximum of 2 dogs is allowed per room.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children from 4 years old to 12 years old stay for £10 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Breakfast was very good
Staff were sooo kind
Fabulous staff
Lovely big room with direct access to outside(perfect as we had our dog with us)
Comfy beds
Lovely products
Great evening meal
Vast choice at Breakfast, double bonus points for having crumpets !!
Safely secure parking
Good deal on cocktails in the bar
Dogs not allowed in bar.
I still think £30 for the dog is a bit much.
Rooms could have been closer together and food less expensive. Quite a way to walk to the rooms, also
The property is, Beautiful! Mansion like/Home like/. I am not a fan of high rise buildings. I like the idea of walking upstairs if the lift is busy. So quiet, no traffic noise, room was clean, big and well equipped.Iron, fan and complimentary tea,coffee biscuits…
These are some of the reasons I like MHS. BW. 👍
None.
The check in, parking and staff were great, but the room was very tired with significant damage. Not in keeping with a name brand hotel
Lots of damage and stains in the room. Not really what you’d expect of a BW hotel?
Clean and generally helpfull staff but person on reception not interested about lack of air con and sleep
No Air con very hot bedroom
The breakfast was excellent. The bed was very comfortable. Lovely mattress pillows had a good rest.
No air conditioning!! a fan was on the table but it only blew hot air around so temperature in room was just not cool enough. This spoilt my expectations of the room
I also felt the room was very small.
Stayed there for the Def leppard gig at the NEC.
The Staff were a big highlight as they were great in customer service standards and friendly/helpful.
The food in the Marco Pierre white restaurant was fabulous, the best burger I tasted. The breakfast was a good standard too.
The room was ok and had what you needed for a comfortable stay. The room was cleaned well too, two positives as well was that the bed was nice and the shower was a very good pressure too.. Great size of TV but we didn't watch it too much anyway.
The staff located us to an upper floor room as requested and that was very much appreciated.
The hotel is well maintained too.
Unfortunately due to location, of which wasn't the fault of the hotel but taxis to and from the hotel was a hassle as quite a few taxi firms either couldn't locate the hotel on their systems or couldn't go to the NEC as the postcode of the hotel is a Coventry postcode.
So that was an issue but we managed to get sorted out in the end. Uber was a hectic issue too.
The taxi firm recommended to us through the receptionist at the hotel didn't understand me on the phone too, which was frustrating.
The room and furniture had stains on areas and looked tired in places but that's a age of the hotel thing but the stains need looking at especially on carpet and lamp shades.
The pillows I had a issue getting comfortable with but my wife was ok with them so personal choice to be honest. No Aircon but not advertised as such anyway, provided a fan which a nice touch especially as it was a hot weather weekend, Aircon in such a lovely treaty hotel it is, be great though.
So the 8/10 score I gave was fair.
Manager didn’t organise breakfast fo
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