Manor Hotel Solihull, BW Signature Collection

Hotels
BW Signature Collection by Best Western
8.3 (2901 reviews)
Main Road , Meriden , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable room
Great breakfast
Helpful staff
Nice quiet atmosphere
Cons:
Cleanliness issues
Service complaints
Outdated rooms

Categories

Cleanliness
7.63
Some issues with cleanliness noted, such as dead insects found under the bed.
Service
8.6
Overall, service rated positively, but some dissatisfaction noted regarding staff handling complaints.
Location
9.14
Location praised for being peaceful and close to city amenities and attractions.
Room Quality
7.59
Some rooms outdated and issues with room amenities mentioned, such as inadequate pillows and old shower.
Amenities
8.62
Decent amenities provided, with some additional items like biscuits, though some facilities were not available.
Value for Money
7.58
Limited perceived value due to high costs and some service deficiencies.
Food and Beverage
8.63
Food quality and breakfast received high praise, considered a strong point of the hotel.
Overall Experience
8.6
Experience overall was positive despite some inconveniences; guests would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Tranquil Warwickshire Setting
The 4-star Best Western Plus Manor Hotel NEC Birmingham offers a serene escape in the heart of Warwickshire, just minutes away from bustling cities like Birmingham, Coventry, and Solihull. The elegant Georgian façade welcomes guests to 112 stylish rooms featuring plush cotton duvets and modern amenities like flat-screen TVs and complimentary Wi-Fi.

Gourmet Dining Experience
Indulge in a culinary journey at the Marco Pierre White Steakhouse, Bar & Grill, where a menu of fresh, seasonal local delicacies awaits. Whether for a romantic dinner or a casual meal, this restaurant offers a delightful gastronomic experience for every guest.

Convenient Location and Parking
Conveniently situated 3 miles from Junction 6 of the M42, this hotel provides easy access to major motorways like the M40, M6, and M5. Moreover, with its proximity to Birmingham International Airport and the NEC, guests can enjoy hassle-free travel. Plus, with 200 complimentary overnight parking spaces, guests can explore the area with ease.

Book your stay at Best Western Plus Manor Hotel NEC Birmingham for a tranquil retreat with top-notch amenities and convenient access to key attractions.

Important information:

Please note that this property does not accept cash payments.

Please note that pets are only allowed in the Standard Twin Room and Standard Double Room.

Please note that pets will incur an additional charge of GBP 30 per night.

Please note that a maximum of 2 dogs is allowed per room.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2901 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 8.63
Overall Experience: 8.6
S
Sophie solo_traveller gb
10
2026-06-26 via Nuitee
S
Scott solo_traveller gb
10
Pros:

Good overall

2026-06-25 via Nuitee
S
Stephen solo_traveller gb
9
2026-06-24 via Nuitee
S
Stephen couple gb
9
A lovely stay
Pros:

The free, secure parking was a real bonus. The hotel is easy to find and is in a very pleasant location. The room was large, well appointed and perfect for our stay.

Cons:

There was a school prom on when we were there and although it was no problem at all to our stay, it would be good to inform guests on booking

2026-06-24 via Nuitee
H
Helen couple gb
8
2026-06-23 via Nuitee
S
Sellese couple gb
9
Visit again
Pros:

Location, staff and facilities were superb

Cons:

The pillowcase on the bed had makeup on from a previous guest.

2026-06-23 via Nuitee
A
Andrew solo_traveller gb
3
2026-06-22 via Nuitee
M
Martin couple gb
7
comfortable room with excellent restaurant
Pros:

good ground floor room, important as my wife has mobility problems. Breakfasts very good quality. Bar was quite expensive, but cheaper than the pub up the road. The restaurant was really very good.

Cons:

The music in the dining/breakfast room. It consisted of a jazz version of "Riders of the storm" which played in an 8 minute loop, constantly repeating. I never want to hear it again.

2026-06-22 via Nuitee
L
Lisa solo_traveller gb
10
Excellent
2026-06-21 via Nuitee
E
Edward solo_traveller gb
7
Acceptable stay in a very convenient location
Pros:

Location, location, location. I arrived very late from the airport and so it was very convenient to stay there and drive in the morning.

Cons:

The outside of the hotel and the public areas inside, the restaurant and reception for example are to a very high standard. However this does not continue inside the rooms. There is dated wooden furniture, combination bath + shower and no air conditioning. The rooms are lacking the wow factor which you see outside. The room was quite small and actually I had paid more to upgrade the room so I have no idea how small a standard double room is.

2026-06-21 via Nuitee
A
andy couple gb
10
Just what we wanted for the weekend
Pros:

Location.. nice Grand looking building

2026-06-21 via Nuitee
N
Nik couple gb
8
Staff working in the bar were AWESOME
Pros:

Super convenient for the airport

Cons:

N/A

2026-06-21 via Nuitee
P
Pam extended_group gb
9
2026-06-20 via Nuitee
A
Ann extended_group gb
10
A perfect place to stay with staff and facilities to match!
Pros:

Loved the breakfast and the superb helpful, friendly staff throughout the hotel. The room was beautifully clean and well equipped with comfy beds. The hotel outstripped our expectations!

Cons:

nothing to dislike!

2026-06-20 via Nuitee
T
Todd solo_traveller gb
4
Overall it served a purpose but for the cost of the stay it was extremely underwhelming value for money
Pros:

Well placed for what we were needing, plenty of places to go eat as it’s so expensive in the hotel

Cons:

It is way too dated, there needs to be a fresh interior in the whole hotel, the rooms don’t have a tv that is even HD and for £100 a night that’s the least you expect, there’s no forewarning that when you want to leave the hotel in your car you have to go to the check in desk to get a code that you then have to walk all the way back to your car to enter, for the price of the stay you’d expect there to be an LPR camera or something to let you out.

The hotel just needs to be brought forward in terms of it being stuck in the 90s and it would be well worth the money

2026-06-18 via Nuitee
M
Martin solo_traveller gb
9
Pros:

Very nice hotel. Great room, good eating and drinking facilities. All round very nice.

Cons:

The weather. Unfortunately....

2026-06-17 via Nuitee
M
Mark family_with_children gb
9
Perfect one night stay.
Pros:

Good breakfast and restaurant meal's
Lovely hotel easy parking and helpful staff. Enjoyed our stay. A treat for us.

2026-06-16 via Nuitee
T
Tajwar solo_traveller gb
8
Pros:

Staff was very understanding and helpful

2026-06-16 via Nuitee
P
Pamela couple gb
10
Comfortable room.
Pros:

Beautiful crisp white bed linen. Very clean bathroom.

Cons:

Carpet and curtains dated.

2026-06-15 via Nuitee
N
Natalie solo_traveller gb
1
If you are prepared to take a risk and it’s at a good price then go for it. However, I’ve stayed a lot at this venue (wo
Pros:

A couple of lovely ladies on reception and in the restaurant who were very helpful, cheerful and got things done.

Cons:

No consistency. Some staff members went above and beyond others couldn’t pick up the phone to chase something. One night £70 another time triple. Some rooms lovely others awful. Some food amazing other times shocking.
But mainly the lack of management over the place really let it down. There’s a don’t care feel about the place.

2026-06-15 via Nuitee