Manor Hotel Solihull, BW Signature Collection

Hotels
BW Signature Collection by Best Western
8.3 (2804 reviews)
Main Road , Meriden , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable room
Great breakfast
Helpful staff
Nice quiet atmosphere
Cons:
Cleanliness issues
Service complaints
Outdated rooms

Categories

Cleanliness
7.63
Some issues with cleanliness noted, such as dead insects found under the bed.
Service
8.6
Overall, service rated positively, but some dissatisfaction noted regarding staff handling complaints.
Location
9.14
Location praised for being peaceful and close to city amenities and attractions.
Room Quality
7.59
Some rooms outdated and issues with room amenities mentioned, such as inadequate pillows and old shower.
Amenities
8.62
Decent amenities provided, with some additional items like biscuits, though some facilities were not available.
Value for Money
7.58
Limited perceived value due to high costs and some service deficiencies.
Food and Beverage
8.63
Food quality and breakfast received high praise, considered a strong point of the hotel.
Overall Experience
8.6
Experience overall was positive despite some inconveniences; guests would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Tranquil Warwickshire Setting
The 4-star Best Western Plus Manor Hotel NEC Birmingham offers a serene escape in the heart of Warwickshire, just minutes away from bustling cities like Birmingham, Coventry, and Solihull. The elegant Georgian façade welcomes guests to 112 stylish rooms featuring plush cotton duvets and modern amenities like flat-screen TVs and complimentary Wi-Fi.

Gourmet Dining Experience
Indulge in a culinary journey at the Marco Pierre White Steakhouse, Bar & Grill, where a menu of fresh, seasonal local delicacies awaits. Whether for a romantic dinner or a casual meal, this restaurant offers a delightful gastronomic experience for every guest.

Convenient Location and Parking
Conveniently situated 3 miles from Junction 6 of the M42, this hotel provides easy access to major motorways like the M40, M6, and M5. Moreover, with its proximity to Birmingham International Airport and the NEC, guests can enjoy hassle-free travel. Plus, with 200 complimentary overnight parking spaces, guests can explore the area with ease.

Book your stay at Best Western Plus Manor Hotel NEC Birmingham for a tranquil retreat with top-notch amenities and convenient access to key attractions.

Important information:

Please note that this property does not accept cash payments.

Please note that pets are only allowed in the Standard Twin Room and Standard Double Room.

Please note that pets will incur an additional charge of GBP 30 per night.

Please note that a maximum of 2 dogs is allowed per room.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2804 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 8.63
Overall Experience: 8.6
C
COLIN solo_traveller gb
10
2026-05-09 via Nuitee
S
Steven solo_traveller gb
8
Pros:

Very clean and secure parking

Cons:

Nothing

2026-05-09 via Nuitee
S
Sarah couple gb
8
Great stay with friendly staff
Pros:

Location for Crufts

Cons:

Waited for an hour in the restaurant for food

2026-05-09 via Nuitee
S
Sarah couple gb
8
Great stay
Pros:

Very clean and comfortable rooms

2026-05-09 via Nuitee
D
Dave solo_traveller gb
8
Excellent location, very clean and great staff, but just let down by the well worn room
Pros:

The staff the restaurant and the bar

Cons:

Room was very tired

2026-05-08 via Nuitee
L
Lynda couple gb
10
Beautiful building, perfectly situated, lovely staff,
Pros:

Beautiful building a few minutes away from our yearly festival

2026-05-08 via Nuitee
S
Stanley solo_traveller gb
8
Great stay thank you
Pros:

Presentation

Cons:

Wheelchair access

2026-05-08 via Nuitee
T
TUNNY DT1 solo_traveller gb
10
2026-05-07 via Nuitee
W
Wayne solo_traveller gb
10
Staff very helpful
Pros:

Good location to were I was working from

Cons:

Very lush for the price

2026-05-07 via Nuitee
N
Nicholas couple gb
7
2026-05-07 via Nuitee
K
Karen solo_traveller gb
9
Very grand building, I enjoyed my stay here very much and will be returning
Pros:

I really enjoyed my stay here. It felt like a little bit of luxury. It's a very impressive building, looks great at night when lit up.
I had a large comfortable room. The bed was comfortable and great pillows, 2 normal ones and 2 square ones that were extra soft and I could just sink into.
Large TV. Had everything I needed. Even extra supplies as service team left a bag outside my (do not disturb) room with clean towels, and extra toiletries and tea and coffee etc.
Breakfast was a help yourself buffet, but unlike others I have had like this were the food tends to be a bit bog standard and dried up, this was actually all fresh and good quality. I very much enjoyed my breakfast, and it wasn't too busy either so was able to served myself straight away.
Lovely fresh smell in corridors.
Staff very professional, pleasant and attentive.
I will be booking here again for next year, but will ask for a room with better outlook.

Cons:

I could not fathom the radiator! after the first night of putting up with it just being a bit chilly, I asked for assistance for the second night. They got it to come on, but only by turning it up to 30% and then when I turned it back down it turned itself off, and had to reboot it again a couple of times. Should have instructions!
Took ages for the water to get hot in the shower, both days.
Shabby old carpet. the only thing that really let down the room (though the cost of getting the whole place re-carpeted would most likely put the prices up, so it was not an issue)
Windows looked out to a fence so I felt a bit hemmed in. would have been nice to see out front.

2026-05-06 via Nuitee
F
Felicity couple nl
8
2026-05-05 via Nuitee
C
Claudia couple gb
7
Lovely stay but very noisy
Pros:

Comfortable clean and good location

Cons:

Very noisy people staying slamming doors very loud screaming until very late .

2026-05-05 via Nuitee
A
Amber couple gb
10
2026-05-04 via Nuitee
B
Bridle couple gb
8
Very clean and welcoming staff
Pros:

Very clean, great location to what we needed, staff were lovely.

Cons:

Pillows were a little uncomfortable (personal preference). Website makes it look like it has more outdoor space. It local area is lovely to walk

2026-05-04 via Nuitee
G
Gosia solo_traveller gb
10
2026-05-04 via Nuitee
R
Russell couple gb
7
Lovely staff
Pros:

Beautiful on the outside

Cons:

Dated on the inside especially in the rooms

2026-05-03 via Nuitee
V
Vanessa solo_traveller gb
5
Pros:

The tv

Cons:

The bed was rock hard the room was basic and had no fridge in it.There was mould around the bathroom.

2026-05-03 via Nuitee
B
Benjamin solo_traveller gb
9
2026-05-03 via Nuitee
S
Sharon solo_traveller gb
10
Comfortable Hotel in Meriden
Pros:

The staff were very welcoming and helpful. Nice hotel with comfortable amenities. Comfortable bed. I ate in the restaurant for both the evening meal and breakfast, both were excellent

Cons:

Nothing

2026-05-02 via Nuitee