Hyatt Place Des Moines Downtown

Hotels
•
Hyatt Place
8.2 (676 reviews)
418 6th Avenue , Des Moines , US
+1 515-282-5555

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
High parking costs

Categories

Cleanliness
6.95
The hotel room was not cleaned properly, with used sheets and dirty carpets.
Service
9.45
Staff were friendly and helpful throughout the stay.
Location
9.45
The location was great and convenient for events and activities.
Room Quality
7.45
The room was noted to be worn out with issues like a scuffed sofa and non-functional lights.
Amenities
7.45
Amenities like the pool being closed negatively impacted the stay.
Value for Money
7.95
Parking costs were perceived as high compared to the overall experience.
Food and Beverage
8.45
Breakfast was good but could have more variety.
Overall Experience
8.45
While there were notable issues, the location and service made the stay enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:47

Property Description

Modern Comforts and Convenient Location

Luxurious Rooms and Amenities
The Hyatt Place Des Moines Downtown offers spacious guestrooms equipped with a seating area, a 42-inch flat-screen TV, and a cozy sofa. Guests can enjoy the convenience of toiletries, a refrigerator, coffee maker, and a work desk in each room.

Fitness Center and Nearby Attractions
Stay active at any time in the hotel's 24-hour fitness center, complete with elliptical machines and free weights. Explore nearby attractions such as Hy-Vee Hall, the Science Center of Iowa, and the Iowa State Capitol, all just a short distance away.

Experience the perfect blend of comfort and convenience at Hyatt Place Des Moines Downtown. Book your stay now to enjoy these fantastic amenities and more.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DSM

Location

Guest Reviews

8.2
Based on 676 reviews
Cleanliness: 6.95
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
R
Ryan • family_with_children • us
9
Pros:

Location was pretty good

Cons:

Close to farmers market

2026-10-22 • via Nuitee
C
Christy • couple • us
10
2026-10-16 • via Nuitee
B
Baskerville • solo_traveller • us
4
2026-10-14 • via Nuitee
M
Mrs H • family_with_children • us
8
2026-10-14 • via Nuitee
E
Elizabeth • family_with_children • us
10
Love the front desk staff❤️
Pros:

Absolutely love the front desk clerk, she was knowledgeable and extremely kind. The breakfast was fire...they had a ton of options and hella hot sauce! Loved it!

Cons:

The clerk said she gets yelled at by customers because of their required deposit, It went back on my card like 24 hrs later and they are totally willing to work with you. Please be kind

2026-10-13 • via Nuitee
D
Dangel12 • solo_traveller • us
7
Weekday overnight stay
Pros:

The breakfast was great.

Cons:

The pool was dissapointing, it needs to be cleaned or just closed up.

2026-10-09 • via Nuitee
A
Antonio • family_with_children • us
10
Better than expected and in the heart of downtown.
Pros:

Room size. Plenty of space.

Cons:

Bed was not that comfortable. But for price point and everything else hotel offered. Still 5 stars.

2026-09-17 • via Nuitee
J
Josh • couple • us
1
stay away from this place
Pros:

The breakfast was at least decent, not good, not great, but at least not a disappointment like every single other thing in the hotel.

Cons:

Boy oh boy. Where to start. $30/day parking. Rooms from the 1970's. The blood on the curtains goes great with the grease stain and nail polish on the furniture. The black marks on the walls, and stains under the bedside tables.

Want to go swimming in the 'pool'? Good luck. The 'deep' end is 4'9" deep, short end is 3', whole pool is maybe 20 feet long. 1 elevator for the entire hotel even though other levels have 4 elevators. The front desk person for the morning/afternoon was not helpful when I called ahead of time, not even saying hello, thank you, and just hung up on me when said "ok" to not checking in early. Pretty sure the bed is just a plywood board with some padding on top. If you like a rock hard bed, you'll love it. Pillows are basically cotton balls with zero support. Oh, and some of the lights flicker, that's fun. And 1 trash for the bathroom and the main room. The toilet seat is wobbly as heck too.

The rest of the bathroom at least looks nice, I'll give it that.

Local grocery store has 2-3 armed security guards at all times, if that tells you what kind of area this is in.

It is hilarious to turn on the TV to see Hyatt's self promotion of their 'amazing' hotels. If I owned hyatt, I wouldn't want this place representing my brand.

Edit: Got back for our last day of our stay, couldn't get in the $30/day parking ramp. kept trying. Had to leave the car and walk across the street through traffic to talk to someone. Front door person was on their laptop screwing around, their back to the front door. Tells me 'oh sorry, our server is down, I have to let people in manually.' yet she was playing on her computer with her back to the parking area.

This place is not worth 1 star. We feel incredibly ripped off at this point.

Oh, and 4th day in a row no bathrooms by the breakfast area. Wouldn't want to spend money on a plumber for guest comfort now would they?

2026-09-17 • via Nuitee
B
Brittany • extended_group • us
10
2026-09-15 • via Nuitee
E
elizabeth • couple • us
10
Cons:

Website said there was free parking and there was not had to pay

2026-09-14 • via Nuitee
L
Linda • family_with_children • us
6
A great choice when location matters but hotel does show it's age
Pros:

We loved the front desk staff. She was very kind and accomdating to our family. Every interaction we had was good. We also appreciated the location of this hotel in downtown Des Moines. It was walkable to many things and made it easy to explore.

Cons:

We were surprised at the condition of the pool. Even my kids were not interested in swimming after they saw it. It was not kept well and there was dirt in the bottom. The age of the hotel building shows in some of the furniture and cleanliness of certain areas.

2026-09-14 • via Nuitee
T
Trent • couple • us
10
2026-09-12 • via Nuitee
G
Gustavo • couple • us
10
Nice staff, location, and breakfast
Pros:

It is a walking distance from most places I wanted to visit in Des Moines. Staff was super nice and the breakfast was great too!

2026-09-08 • via Nuitee
I
Ibraheem • couple • us
10
2026-09-07 • via Nuitee
J
Janelle • family_with_children • us
5
The hotel needs updated. Better staff. The location is great. I don’t think you should have to pay 30 dollars a night to
Pros:

We liked the location being downtown the parking wasn’t the most convenient being it was across the street and you had to pay 30 dollars a day.

Cons:

When we got to our room our bedspread had something all over it. House keeping never came the entire time we were there. We stayed two nights. Ran out of towels. Had to go down to the front desk to get them. The carpet was dirty and ragged. Needs updated. I don’t think it was worth what we paid for it other than the location

2026-08-30 • via Nuitee
G
Giovanni • couple • it
9
2026-08-27 • via Nuitee
S
S609FHshannonb • Family
2
Bed bugs
Pros:

This hotel is dirty and in much need of an upgrade. We had to switch rooms due to bed bugs!

2026-08-26 • via Tripadvisor
J
John • couple • us
9
We loved it. Great people and breakfast was terrific
Pros:

Super great staff, breakfast was phenomenal

Cons:

N/a

2026-08-24 • via Nuitee
A
Alessandro • solo_traveller • gb
7
An aged hotel in downtown Des Moines
Pros:

The location was great and the staff was very friendly.

Cons:

The hotel was a bit aged and the wifi was very weak and slow.

2026-08-23 • via Nuitee
B
Belinda • solo_traveller • us
10
State fair hotel stay
Pros:

Excellent breakfast, clean rooms

Cons:

They were at max capacity and their parking ramp was full so we had to park elsewhere, walk, and pay for our parking

2026-08-23 • via Nuitee