Hyatt Place Des Moines Downtown

Hotels
•
Hyatt Place
8.2 (667 reviews)
418 6th Avenue , Des Moines , us
+1 515-282-5555

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
High parking costs

Categories

Cleanliness
6.95
The hotel room was not cleaned properly, with used sheets and dirty carpets.
Service
9.45
Staff were friendly and helpful throughout the stay.
Location
9.45
The location was great and convenient for events and activities.
Room Quality
7.45
The room was noted to be worn out with issues like a scuffed sofa and non-functional lights.
Amenities
7.45
Amenities like the pool being closed negatively impacted the stay.
Value for Money
7.95
Parking costs were perceived as high compared to the overall experience.
Food and Beverage
8.45
Breakfast was good but could have more variety.
Overall Experience
8.45
While there were notable issues, the location and service made the stay enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:47

Property Description

Modern Comforts and Convenient Location

Luxurious Rooms and Amenities
The Hyatt Place Des Moines Downtown offers spacious guestrooms equipped with a seating area, a 42-inch flat-screen TV, and a cozy sofa. Guests can enjoy the convenience of toiletries, a refrigerator, coffee maker, and a work desk in each room.

Fitness Center and Nearby Attractions
Stay active at any time in the hotel's 24-hour fitness center, complete with elliptical machines and free weights. Explore nearby attractions such as Hy-Vee Hall, the Science Center of Iowa, and the Iowa State Capitol, all just a short distance away.

Experience the perfect blend of comfort and convenience at Hyatt Place Des Moines Downtown. Book your stay now to enjoy these fantastic amenities and more.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DSM

Location

Guest Reviews

8.2
Based on 667 reviews
Cleanliness: 6.95
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
A
Al • couple • us
3
2026-08-12 • via Nuitee
L
Laboni • family_with_children • it
7
2026-08-09 • via Nuitee
E
Emma • couple • us
3
Cons:

Rundown. Can’t turn on the shower without getting wet and leaking from outside of the door. Unless you have the shower head just right, standing water in bathroom. Tiny sink. Turning on water in sink makes shower cold. Room was very run down. Not worth the money spent.

2026-08-09 • via Nuitee
D
Dominique • couple • us
1
Not a nice hotel
Pros:

The staff And location

Cons:

It was over priced
The towels were very hard
The blankets were thin
They didn’t even have shower caps
And it was 300 a night

2026-08-07 • via Nuitee
D
Dominique • family_with_children • us
1
2026-08-07 • via Nuitee
R
RHartOmaha • NONE • Council Bluffs, Iowa
2
Go elsewhere
Pros:

Still waiting for my night to be refunded back for all the troubles. It's old and outdated. Breakfast was worthless and everything in the room felt damp and wet.

2026-07-25 • via Tripadvisor
4
451shantells • NONE • Norfolk, Nebraska
2
Disgusting
Pros:

Hotel smelled, was dirty, key cards stopped working multiple time and holes in linens and bed bugs. Tried to book a different hotel immedately upon arrival.

2026-07-23 • via Tripadvisor
F
Francyleen • solo_traveller • us
10
2026-07-20 • via Nuitee
J
Jacquelyn • extended_group • us
9
2026-07-18 • via Nuitee
E
erin_oli21 • Business • Northbrook, Illinois
4
I’d book elsewhere
Pros:

When I got to the hotel, they informed me that their parking garage was full and I had to park elsewhere. Okay, no worries. Then they told me that even though I had booked a king bed, they said they were sold out and gave me a double queen. Again, that’s fine, not that big of a deal. But then the room they gave me was super old and outdated. The couch had holes in it, my mattress felt like it was 40 years old, the towels were like sandpaper, my door was missing the safety lock/door stop, the curtains had black stuff at the top, the water dispenser in the fitness center was broken, and all of the treadmills were broken. It just was really not a good experience.

2026-07-15 • via Tripadvisor
S
Sanel Alma • family_with_children • us
8
2026-07-14 • via Nuitee
T
Tessa • couple • us
3
2026-07-13 • via Nuitee
F
Florencia • family_with_children • us
5
Pros:

Breakfast was ok, and location is good.

Cons:

Beds are so old and sheets were filthy with yellowish blankets, really old. The mattress was very uncomfortable.

2026-07-12 • via Nuitee
J
James • solo_traveller • us
8
Cons:

No ac.

2026-07-11 • via Nuitee
D
Destiny • couple • us
10
2026-07-09 • via Nuitee
M
Marcia Corujo • solo_traveller • us
6
Pros:

Location ita Amazing! Middle of downtown, great location.

Cons:

I have stayed at plenty of Hyatt's which is why I booked them. This is by far the most outdated one I have stayed at. The couch was filthy and smelled horrible. The windows were dirty. The ottoman had stains on it. I am a neat freak so I went and bought my own cleaning supplies to clean the room. If you're looking for the convenience of a place in the middle of downtown, this is a great spot. If you're looking for an updated, clean room, go elsewhere. The best part of my stay was the night staff members, they were awesome. .

2026-07-09 • via Nuitee
T
tom • couple • us
9
Pros:

Breakfast was very good.

Cons:

Price

2026-06-30 • via Nuitee
S
Sherry • family_with_children • us
5
2026-06-27 • via Nuitee
C
Cui • couple • us
10
Great place and good service!
2026-06-25 • via Nuitee
B
Barnett • couple • us
1
2026-06-22 • via Nuitee