Kirkdale Hotel

Hotels
4.8 (530 reviews)
22 St Peters Road , Croydon , gb
info@kirkdalehotel.co.uk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Non-smoking throughout
Fire extinguishers
Smoke alarms
CCTV outside property
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Free parking
Cons:
Dirty rooms
Outdated facilities
Poor service

Categories

Cleanliness
3.8
Guests consistently mentioned cleanliness as a major issue, with multiple complaints about dirty rooms, carpets, and unsatisfactory bathrooms.
Service
5
Service received mixed reviews, with some guests praising friendly staff and others complaining about slow service and unwelcoming behavior.
Location
7.4
The hotel's location was a highlight for many guests, being close to town centers, restaurants, and key landmarks.
Room Quality
4.3
Rooms were generally criticized for being outdated, with issues such as broken furniture, stained carpets, and inadequate facilities.
Amenities
5.8
Mixed feedback on amenities, with some guests appreciating parking availability while others criticized the lack of basic amenities like air conditioning and refrigerators.
Value for Money
3.9
Many guests felt that the hotel did not offer good value for the price paid, citing issues like poor room quality, lack of included breakfast, and overall dissatisfaction.
Food and Beverage
5.1
Breakfast and dining services received negative feedback, with complaints about limited options, poor quality of food, and service shortcomings.
Overall Experience
2.9
The majority of guests had a highly negative overall experience, citing issues ranging from cleanliness and service problems to outdated facilities and poor value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 14:07

Property Description

Charming Victorian Hotel
Located just a 5-minute walk from South Croydon Rail Station, the Kirkdale Hotel is a charming Victorian property offering free parking and Wi-Fi. En Suite Rooms
Each room features an en suite bathroom with complimentary amenities, along with tea/coffee making facilities and ironing amenities for convenience. Cosy Bar with Extensive Drinks Selection
Unwind at the hotel's bar with a wide selection of wines, beers, and spirits to choose from. Book your stay at Kirkdale Hotel for a delightful experience in Croydon.

Important information:

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

4.8
Based on 530 reviews
Cleanliness: 3.8
Service: 5
Location: 7.4
Room Quality: 4.3
Amenities: 5.8
Value for Money: 3.9
Food and Beverage: 5.1
Overall Experience: 2.9
D
Dianne • young couple • gb
4
Disappointing
2025-07-20 • via Nuitee
S
Sam • review category business travellers • gb
1
The worst place I’ve ever stayed in my life
Pros:

It’s a shit hole

Cons:

It’s so bad don’t ever go there

2025-07-19 • via Nuitee
K
Kim • young couple • gb
1
Never stayed anywhere like this
Pros:

Horrendous
Old, Smokey and very very small

Cons:

Nothing, needs a complete clean and makeover

2025-07-12 • via Nuitee
B
Baz • young couple • au
6
Handyman tasks. 1. Fix door to bathroom. 2. Fix shelf near sink. 3. Fit toilet roll holder.
Pros:

Location, pleasant staff.

Cons:

Facilities in room

2025-06-22 • via Nuitee
R
Russ • solo traveller • gb
6
Pleasant
Pros:

Now closed down

Cons:

No longer taking bookings

2025-06-18 • via Nuitee
I
Ingrid • young couple • gb
2
The most Disgusting place we have ever stayed.
Pros:

Nothing to like...the accommodation should be taken off the cite. The building should be gutted out before
Taking people's money for such a dump.

Cons:

The room was dusty, tatty and unkempt
It smelt old with fizzed out carpet.
Breakfast ....was very unsatisfactory...service was diabolical! We were
Offered omelet...we got a fried egg
No tea cups...5 mins later we found the receptionist and requested cups to have our coffee...he brought us 2 dripping wet cups...we called him back and asked him to dry them. The tables were dirty and so were the cutlery.

2025-06-12 • via Nuitee
M
Mingle • young couple • gb
1
Bad
Pros:

Nothing

Cons:

Everything is very bad at the hotel

2025-06-11 • via Nuitee
T
Tom • review category business travellers • gb
5
A bed, shower and parking
Pros:

Close to Croydon town centre and free on site parking for up to 8 cars

Cons:

Dated.
Breakfast was from 07:00 but at 07:15 dining room was still locked.
Breakfast was cereal, eggs, beans and toast. Luke warm orange juice from a carton plus coffee or tea.

2025-06-05 • via Nuitee
A
Andrew • review category business travellers • gb
6
Pleasant
2025-06-05 • via Nuitee
D
Donnell • solo traveller • gb
5
Passable
2025-06-01 • via Nuitee
M
Miss sharon
8
Pros:

Good friendly staff breakfast was good comfortable for price

2025-05-29 • via Nuitee
K
Kachipati • family with young children • gb
1
Bad
Pros:

Rubbish.

Cons:

Everything.

2025-05-28 • via Nuitee
O
Osemerie • solo traveller • us
5
Passable
Pros:

The location. It's close to shops and restaurants

Cons:

The room didn't have a refrigerator and air conditioner. No USB port in the room

2025-05-24 • via Nuitee
O
Opeoluwa • family with young children • gb
6
Pleasant
2025-05-24 • via Nuitee
S
Sukhpal • solo traveller • gb
1
Death trap
Pros:

THERE WAS NOT ONE THING YOU COULD LIKE.
I HAVE PICTURES.
MOST DISGUSTING, DIRTY. AND DANGEROUS [PLASTERS USED TO HOLD UP WIRING].
I AM SURPRISED IT IS ALLOWED TO RUN AS A HOTEL.

Cons:

Everything
DISGRACE
DISGUSTING
Dangerous

2025-05-22 • via Nuitee
A
Andy • review category business travellers • gb
5
ok for one night stay but dont have breakfast
Pros:

there is a car park room was ok

Cons:

breakfast was very poor

2025-05-18 • via Nuitee
J
Jalia • family with young children • gb
9
Superb
2025-05-14 • via Nuitee
K
K • young couple • gb
8
Will visit again soon and will direct others suit.
Pros:

Well, we didn't had any breakfast but there was provision of making your own tea or coffee in the room which was very good for us.

Cons:

The staff are commendable.

2025-05-13 • via Nuitee
S
Scott • young couple • gb
4
Disappointing
Pros:

Friendly staff

Cons:

Room smelt of smoke there was cigarette bones on the sideboards of the bed

2025-05-08 • via Nuitee
S
Stephen • young couple • gb
1
This is the worst hotel I've ever stayed in
Pros:

There was no breakfast included.

Cons:

The roo. Was not in a good state if repair. The carpets were filthy the shower didn't work. Cigarette burns on all furniture. Loose floor tiles in the bathroom . The room needs a good clean.

2025-05-08 • via Nuitee