Crusoe's Retreat

The location is far away from everything. From the airport in Nadi it’s roughly 2 and a half hours. If you want to do any tours you would need to get to Nadi first. The hotel suggests a taxi for 230 dollars, which can become quite expensive if you are there for a longer time and want to see something else. There is no supermarket nearby and the bus stop is 4 kilometers away.

Main road to hotel- not good if you done have a 4x4

Kept awake my first night from people opening my window louvers from outside my bure and banging on the walls. Horrible situation to be in informed resort staff only to be told it is locals and not to worry. The following day I informed I would be checking out due to the fact I felt my belongings were not safe in my room due too "locals" opening them all night and looking in. I had 3 more night booked with the resort and was told that if I checked out I would not get any compensation or refund. I continued to check out anyway and rebooked with another resort. Best decision ever!

Kept awake my first night from people opening my window louvers from outside my bure and banging on the walls. Horrible situation to be in informed resort staff only to be told it is locals and not to worry. The following day I informed I would be checking out due to the fact I felt my belongings were not safe in my room due too "locals" opening them all night and looking in. I had 3 more night booked with the resort and was told that if I checked out I would not get any compensation or refund. I continued to check out anyway and rebooked with another resort. Best decision ever!

Paved road be nice 3.5 kms off road to get there…

1º La colazione NON è continentale se non ci sono uova o alternativa salata. 4 vassoi di frutta, 2 vassoi di pane per toast, un solo gusto di marmellata (albicocca per 8gg) … Non fanno una colazione continentale. Inoltre mai vista una struttura ricettiva senza l’acqua sul buffet colazione.
2ºUna bottiglia d’acqua da 1,5L a 10$Fj dice tutto. Tutto molto caro sfruttando il totale isolamento. 4km di sterrato dalla strada principale. Senza auto si è costretti a pagare tutto molto caro ed amaro. Un tour quad di 2,5hrs 347$Fj … manco ad Aruba é così caro!!! Tutte queste osservazioni hanno abbassato di molto i voti alla struttura che è “accogliente” solo per i sorrisi del personale locale.

From the bed to the food they give you, we got such a sense the owners have cut every single corner they can to reduce their costs to make a profit and unfortunately this is at their guests expense. It was so bad that after booking for a week we decided to move to another resort after just 3 night, when I explained why we were leaving early they couldn’t care less and didn’t offer compensation.

The resort was 3km off the main road, so even if you wanted to take a bus, you have to first take a taxi or you're forced to hike a gravel track that goes up and around mountains with your luggage.
For the activities, staff would frequently forget what was meant to be on and when, so we ended up missing out on some activities as they were unprepared for the schedule that they set for the day.
The meal prices also increased by a few dollars every day that we were there, making our stay increasingly expensive, with the free breakfast options being extremely limited.
We also found that the rooms were unclean, with marks on the cabinets and stains on the sheets, the floors were also very dirty. There were also gaps in our roof allowing bugs and geckos in, meaning I left with about 13 mosquito bites.

everything was perfect

The beds and pillows were not cleaned or serviced during my stay

Slow wifi, having to wait for 15 min for the payment to process because the wifi was slow and the rude attitude of the cashier [Indofijian female].

We had a car, so could get off-site for days like doing river-tubing(excellent!!), and the Kula Wildlife park(also an excellent outing)
Breakfast was an ample continental breakfast with the option to buy cooked breakfast. Lunch menu was limited but very good.
Sorry staff - but we did feel the evening meals sometimes let you down, being fairly expensive for a 3 star resort, and sometimes just lacking in veges and taste. The staff were adaptable for children, and did produce things not on the menu, like fried vege rice. We appreciated being able to order earlier for the children.
We did pop out for some cheaper evening meals about 25 minutes away.