Hilton Garden Inn Bangkok Silom

Hotels
Hilton Garden Inn
8.6 (1502 reviews)
320 Silom Road , Bangkok , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room maintenance issues
Misleading dining information

Categories

Cleanliness
8.4
One review noted an unpleasant smell in the room.
Service
10
Overall staff was praised for helpfulness and friendliness.
Location
9.4
Convenient location with easy access to transportation.
Room Quality
7.9
Some rooms were reported as needing updates and maintenance.
Amenities
8.9
Amenities like a convenience store nearby were mentioned positively.
Value for Money
7.4
Some guests felt misled about the dining options included in the package.
Food and Beverage
7.9
Food was okay but repetitive over a four-night stay.
Overall Experience
8.9
Guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:38

Property Description

Central Location and Convenient Transportation
Novotel Bangkok Silom Road Hotel - SHA EXTRA PLUS is ideally situated on Silom road, offering easy access to key transportation hubs like Taksin and Surasak BTS stations. Guests can explore the city with ease, thanks to the hotel's free shuttle service to Sala Daeng BTS station and proximity to Sathorn pier.

Modern Comfort and Amenities
Experience a comfortable stay in the hotel's modern and spacious rooms, complete with essential amenities like a flat-screen TV, minibar, and en suite bathroom. Relax by the outdoor pool, work out at the fitness centre, or pamper yourself with a sauna session.

Dining and Entertainment Options
Indulge in culinary delights at The Square Restaurant, serving a variety of Thai and international dishes. Unwind with drinks and live music at the stylish Stone Bar or opt for 24-hour room service for ultimate convenience.

Book your stay at Novotel Bangkok Silom Road Hotel - SHA EXTRA PLUS for a seamless blend of comfort and convenience.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for THB 1,060 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1502 reviews
Cleanliness: 8.4
Service: 10
Location: 9.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
L
Lončarevic couple rs
10
2026-06-06 via Nuitee
M
murat solo_traveller tr
10
Pros:

Staff are helpful and great

2026-06-05 via Nuitee
A
Asantha solo_traveller lk
8
Pros:

Bed was comfortable & clean ,

Cons:

Location is bit far from city centre , room is on the smaller side

2026-06-05 via Nuitee
B
Boubacar solo_traveller fr
8
Bien
Pros:

Petit déjeuner top

Cons:

Peu d'équipement dans la salle de sport

2026-06-04 via Nuitee
A
Arbis couple al
10
2026-06-02 via Nuitee
L
Leslie couple gb
9
Pros:

Nice room. Friendly staff. Very clean

Cons:

Not close to MRT or BTS

2026-05-30 via Nuitee
P
Prashant family_with_children us
6
Pros:

breakfast was nice

Cons:

room too tight

2026-05-27 via Nuitee
B
Bassoumi solo_traveller jo
7
2026-05-25 via Nuitee
N
noor couple ke
10
2026-05-24 via Nuitee
O
Om couple au
8
2026-05-23 via Nuitee
M
Matthieu solo_traveller fr
10
Pros:

Nice hotel in general. All requirements match, breakfast, pool, bar, parking, smoking area.

Cons:

- No bin for toilet paper in the toilets (you should have 1 in the bathroom and 1 in the toilet itself).
- Remove the emergency phone from the toilets.
- lighting in the room is not good at night. Maybe add a large lamp with a switch.
- shower silicones should be changed, they look not good.
Those are just suggestions, not a complain !
#1011

2026-05-21 via Nuitee
B
bernard solo_traveller fr
7
Séjour agréable
Pros:

Petit déjeuner manqué de choix
Room service fermé trop tot

Cons:

Room service ouvert plus tard

2026-05-19 via Nuitee
V
Volonte' couple it
9
Un ottimo albergo con un buon rapporto qualità/prezzo
Pros:

Buona colazione con tanta scelta

2026-05-19 via Nuitee
A
Augustin solo_traveller be
8
2026-05-19 via Nuitee
R
Richard solo_traveller gb
10
2026-05-18 via Nuitee
H
Hezekiah solo_traveller ng
7
Good experience
Pros:

Very good

Cons:

Room cleaning delayed

2026-05-12 via Nuitee
S
Stefan Savo solo_traveller hu
8
2026-05-10 via Nuitee
R
Relax63179868741 Couples Boca Raton, Florida
8
40th anniversary
Pros:

This Hilton Garden Inn Silom is in the perfect location!!! The staff is incredible. Jessica in the breakfast was as sweet and polite as they come. The breakfast is amazing. The room we had could have used some updating. The carpets need to be cleaned. The bed was very comfortable. We would stay here again.

2026-05-07 via Tripadvisor
B
bernhard couple my
6
Will not return.
Pros:

Breakfast was all right, room was without any good sphere and too small, while expensive.

Cons:

Room small, area not good. Just stayed 2 nights and moved to another and better hotel and neighborhood fo 5 nights.

2026-05-02 via Nuitee
O
Om couple au
7
Decent hotel, get what you pay for.
Pros:

I liked the hotel location and being a Hilton brand hotel, at a lower price point, you get some of the benefits of staying at a Hilton prpperty.

Cons:

room size, restaurant was small and food didnt taste great, no slippers provided in rooms, limited room service after hours.

2026-05-02 via Nuitee