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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Babysitting/child services
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Snack bar
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Pool with view
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Indoor play area
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Kid-friendly buffet
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Evening entertainment
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Nightclub/DJ
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Broadcast Live sport events
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Happy hour
Review Highlights
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Property Description
Central Location and Convenient Transportation
Novotel Bangkok Silom Road Hotel - SHA EXTRA PLUS is ideally situated on Silom road, offering easy access to key transportation hubs like Taksin and Surasak BTS stations. Guests can explore the city with ease, thanks to the hotel's free shuttle service to Sala Daeng BTS station and proximity to Sathorn pier.
Modern Comfort and Amenities
Experience a comfortable stay in the hotel's modern and spacious rooms, complete with essential amenities like a flat-screen TV, minibar, and en suite bathroom. Relax by the outdoor pool, work out at the fitness centre, or pamper yourself with a sauna session.
Dining and Entertainment Options
Indulge in culinary delights at The Square Restaurant, serving a variety of Thai and international dishes. Unwind with drinks and live music at the stylish Stone Bar or opt for 24-hour room service for ultimate convenience.
Book your stay at Novotel Bangkok Silom Road Hotel - SHA EXTRA PLUS for a seamless blend of comfort and convenience.
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The staff and location were good
It needs to be more clean specially the corridors
Schönes Hotel in einer sehr guten Lage. Alles ist schnell erreichbar. Pool war gut. Fitness war okay. Frühstück war alles was man als Europäer benötigt.
Einstellung der Klimaanlage nur mit viel Kopfzerbrechen einzustellen.
Уровень сервиса
К сожалению, по ночам шумно, так как окна выходят на дорогу.
Pool and location
Cleaning and room service food
location was great for where my conference was and easy access to the motorway for the airport journey
room was very clean and service polite
the shower
there was no space between shower floor and bathroom floor meaning water leaked out intothe main bathroom every time you had a shower .. poor design
The staff were very helpful.
The location was a bit of a challenge especially when using public transport.
Staff were excellent and very hospitable. Polite demeanour and always willing to assist.
The reception team was informative and made suggestions that were useful for our short stay
First time in this property would give it a 7/10
The bathroom and toilet grouting had mould and looked aged. The room requires a refurbishing. The towels also were more than 2 years old from the date on the tag..
Wouldn’t remembered.
I had basically stayed at the Hilton 320 Silom road, Bangkok, Thailand, from Oct 13-14 for one night, that I extended to Oct 14-Oct 15.
On my October 13 to October 14 stay I stayed at room 2001 on the highest possible level the 20th floor. It was the worst possible room I have ever been in, with the worst possible condition, you can imagine ever.
I mentioned to the manager the condition of the room on the morning of Oct 14, 2026, and showed the same pictures attached in this email (of the serious damage the room had been in). That room is not supposed to have been occupied at all for the condition it was in.
The manager mentioned that this room will be renovated “in the future”, which surprised me that she mentioned the words “in the future” not as soon as possible.
In the same morning prior to speaking to the manager, I had the worst experience in the breakfast area, the employee attending had asked me when I first showed up what my room number was to let me access the breakfast restaurant area. I mentioned it was room 2001 and when I went to the buffet and as I was just about to grab my first item on a white beautiful round big plate that same employee went after me and she’s like you have only five minutes and this whole breakfast area will be removed. I looked around and everybody else was seated down and they were eating and there was no sign for anyone to be leaving any time soon, nor any reason for this confrontational uninviting, unwelcoming way of mentioning that the food will be removed.
Any normal buffet breakfast, will just start to remove the actual food items when the deadline time arrives, and when the guest see the restaurant staff approaching the breakfast area to start the preparation of removing the food breakfast buffet items the guest will just aimply get up and grab any last food items they want before the entire buffet is removed for the last time.
The staff was warm and professional.
The room & bathroom and especially the carpet was really old.
La localisation
Rapport qualité prix
Die Freundlichkeit.
Der Lärm auf den Straßen.
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