Hilton Garden Inn Bangkok Silom

Hotels
•
Hilton Garden Inn
8.6 (1440 reviews)
320 Silom Road , Bangkok , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room maintenance issues
Misleading dining information

Categories

Cleanliness
8.4
One review noted an unpleasant smell in the room.
Service
10
Overall staff was praised for helpfulness and friendliness.
Location
9.4
Convenient location with easy access to transportation.
Room Quality
7.9
Some rooms were reported as needing updates and maintenance.
Amenities
8.9
Amenities like a convenience store nearby were mentioned positively.
Value for Money
7.4
Some guests felt misled about the dining options included in the package.
Food and Beverage
7.9
Food was okay but repetitive over a four-night stay.
Overall Experience
8.9
Guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:38

Property Description

Central Location and Convenient Transportation
Novotel Bangkok Silom Road Hotel - SHA EXTRA PLUS is ideally situated on Silom road, offering easy access to key transportation hubs like Taksin and Surasak BTS stations. Guests can explore the city with ease, thanks to the hotel's free shuttle service to Sala Daeng BTS station and proximity to Sathorn pier.

Modern Comfort and Amenities
Experience a comfortable stay in the hotel's modern and spacious rooms, complete with essential amenities like a flat-screen TV, minibar, and en suite bathroom. Relax by the outdoor pool, work out at the fitness centre, or pamper yourself with a sauna session.

Dining and Entertainment Options
Indulge in culinary delights at The Square Restaurant, serving a variety of Thai and international dishes. Unwind with drinks and live music at the stylish Stone Bar or opt for 24-hour room service for ultimate convenience.

Book your stay at Novotel Bangkok Silom Road Hotel - SHA EXTRA PLUS for a seamless blend of comfort and convenience.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for THB 1,060 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1440 reviews
Cleanliness: 8.4
Service: 10
Location: 9.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
M
michael • couple • gb
10
lovely
Pros:

we liked it

Cons:

nothing

2026-02-11 • via Nuitee
F
Ferdoz • solo_traveller • lk
10
A great place to chill out within city area. Very close to popular market places for shopping and customer service is ni
Pros:

City view

Cons:

Nothing

2026-02-09 • via Nuitee
H
H8068XXpaulb • Couples
10
Should have four stars
Pros:

Great hotel really enjoyed our stay, three stars are not enough should be four. Staff are so attentive and the food in the lobby is fantastic and the breakfast selection is brilliant. The room was lovely even the glass walled bathroom.

2026-02-05 • via Tripadvisor
R
Ranganath • couple • us
10
2026-01-30 • via Nuitee
S
s_dehelink2024 • Family
8
sufficient in silom
Pros:

the location is bustling, i see many prefer it - with a kid, i enjoy the sukhumvit area more, but i'm not a bangkok specialist :) as a diamond member, i have received an upgrade to their large two room suite on both visits (thank you). it's full carpeting central so allergics beware. breakfast is basic but basically sufficient, you have your egg station and some hot options, a selection of baked goods and a few juices. so if you need to be in the silom area, it's a good place to park yourself!

2026-01-29 • via Tripadvisor
A
Alexandre • family_with_children • fr
6
2026-01-29 • via Nuitee
S
shE3266GF • Family • Dubai, Emirate of Dubai
2
A total waste of money. The staff are the rudest I’ve ever encountered and can’t even speak English properly.
Pros:

I’ve never met staff this unfriendly. No greetings, no eye contact when returning deposits truly impressive how consistently rude they are. Honestly, I’m amazed this hotel carries the Hilton name.

2026-01-28 • via Tripadvisor
E
Edward • couple • ae
7
All okay
Pros:

Good

Cons:

It was okay

2026-01-24 • via Nuitee
H
Heinze • couple • de
10
2026-01-22 • via Nuitee
A
Alicia • solo_traveller • us
9
Pros:

Terrific breakfasts. Personnel very attentive and willing to help.

2026-01-20 • via Nuitee
M
Merone • couple • it
8
2026-01-19 • via Nuitee
A
Amer • couple • au
7
Fair
Pros:

The service was very good

Cons:

The size of the room was very small

2026-01-19 • via Nuitee
S
Sergei • solo_traveller • ru
10
2026-01-19 • via Nuitee
L
Lüthold • couple • ch
8
2026-01-19 • via Nuitee
J
Jaime • solo_traveller • ph
8
2026-01-18 • via Nuitee
C
Christine • family_with_children • gb
7
Great location
Pros:

Great location

Cons:

Pool area not clean
Inconsiderate other guests
Walls fairly thin

2026-01-17 • via Nuitee
M
MIF • extended_group • mv
3
Hotel can do much better
Pros:

Cleanness

Cons:

No toilet slippers were at the hotel room

2026-01-17 • via Nuitee
U
Ulf • couple • se
5
2026-01-14 • via Nuitee
R
Rocio • couple • ar
10
Súper bien
Pros:

Todo

Cons:

Nada

2026-01-13 • via Nuitee
A
Allan • solo_traveller • br
9
Parabéns !!!! Pelo atendimento
Pros:

Excelente

Cons:

Café manhã e os hostess AU e outros parceiros !!!
As meninas da recepção também !!!

2026-01-12 • via Nuitee