Hilton Garden Inn Bangkok Silom

Hotels
•
Hilton Garden Inn
8.6 (1463 reviews)
320 Silom Road , Bangkok , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room maintenance issues
Misleading dining information

Categories

Cleanliness
8.4
One review noted an unpleasant smell in the room.
Service
10
Overall staff was praised for helpfulness and friendliness.
Location
9.4
Convenient location with easy access to transportation.
Room Quality
7.9
Some rooms were reported as needing updates and maintenance.
Amenities
8.9
Amenities like a convenience store nearby were mentioned positively.
Value for Money
7.4
Some guests felt misled about the dining options included in the package.
Food and Beverage
7.9
Food was okay but repetitive over a four-night stay.
Overall Experience
8.9
Guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:38

Property Description

Central Location and Convenient Transportation
Novotel Bangkok Silom Road Hotel - SHA EXTRA PLUS is ideally situated on Silom road, offering easy access to key transportation hubs like Taksin and Surasak BTS stations. Guests can explore the city with ease, thanks to the hotel's free shuttle service to Sala Daeng BTS station and proximity to Sathorn pier.

Modern Comfort and Amenities
Experience a comfortable stay in the hotel's modern and spacious rooms, complete with essential amenities like a flat-screen TV, minibar, and en suite bathroom. Relax by the outdoor pool, work out at the fitness centre, or pamper yourself with a sauna session.

Dining and Entertainment Options
Indulge in culinary delights at The Square Restaurant, serving a variety of Thai and international dishes. Unwind with drinks and live music at the stylish Stone Bar or opt for 24-hour room service for ultimate convenience.

Book your stay at Novotel Bangkok Silom Road Hotel - SHA EXTRA PLUS for a seamless blend of comfort and convenience.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for THB 1,060 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1463 reviews
Cleanliness: 8.4
Service: 10
Location: 9.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
Y
Yen-jung • couple • tw
10
Nice staff all
Pros:

Design very functional

Cons:

None

2026-03-20 • via Nuitee
Андрей • couple • ru
8
2026-03-20 • via Nuitee
D
Daniel 1962 • family_with_children • ro
9
2026-03-18 • via Nuitee
J
Jacques • couple • fr
8
2026-03-18 • via Nuitee
S
Shahaf • couple • il
9
Pros:

Kind reception
Helped us to switch rooms
Upgraded us to floor 20

Cons:

The room in the 8th floor.
It was small. The carpet needs to be replaced !
No towls.
TV not working properly and too small
We didnt like these rooms but we were upgraded to floor 20. Which was very good.

2026-03-16 • via Nuitee
M
Michelino • couple • it
10
Pros:

Buonissimo

Cons:

Tantissimo

2026-03-09 • via Nuitee
V
V7010FJmargaretc • Family
10
Bangkok trip
Pros:

Fantastic experience - location, staff, cleanliness, breakfast - excellent!!
Shout out to Jessica, Nan, Ja, Nok and the lovely lady who serviced our room on the 16th floor!!
Thank you

2026-03-07 • via Tripadvisor
M
mongkun • solo_traveller • la
5
2026-03-04 • via Nuitee
M
Mustafa • couple • tr
8
Pros:

Kahvaltısı iyiydi. Odalar konforlu.

2026-03-03 • via Nuitee
H
Hansika Wickramaratne • extended_group • lk
10
2026-03-02 • via Nuitee
F
Frederic • couple • fr
8
Pros:

La chambre est confortable et le personnel est tres agréable

Cons:

Les moquettes sont usée ,c'est un peu cher poir ce que c'est et le petit déjeuner à souvent des choses en rupture

2026-03-02 • via Nuitee
D
Dave • couple • us
10
2026-03-01 • via Nuitee
A
Alberto • couple • it
8
Ottima scelta
Pros:

Perfetta la Posizione, camera ampia e pulita, ci hanno upgradato alla suite e l’abbiamo trovata davvero bella, con zona salotto e due bagni. Buon rapporto qualità prezzo

2026-02-28 • via Nuitee
K
Klaus • couple • de
8
Pros:

Die näher zur BTS und zur Central Bangrak.

2026-02-28 • via Nuitee
G
Gunilla • couple • se
10
2026-02-28 • via Nuitee
M
MYO SAT • couple • mm
7
2026-02-28 • via Nuitee
R
Rutb • couple • il
10
2026-02-26 • via Nuitee
Кузнецова • couple • th
10
2026-02-26 • via Nuitee
C
cruz • extended_group • ph
10
2026-02-25 • via Nuitee
C
Carl • couple • gb
10
The best choice
Pros:

Brilliant room spacious clean and all amenities. Great location for getting around the city. Staff very friendly. The gym, swimming pool and sauna were all fantastic and cleaned. All round great stay and would definitely recommend.

2026-02-23 • via Nuitee