Hilton Garden Inn Bangkok Silom

Hotels
Hilton Garden Inn
8.6 (1489 reviews)
320 Silom Road , Bangkok , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room maintenance issues
Misleading dining information

Categories

Cleanliness
8.4
One review noted an unpleasant smell in the room.
Service
10
Overall staff was praised for helpfulness and friendliness.
Location
9.4
Convenient location with easy access to transportation.
Room Quality
7.9
Some rooms were reported as needing updates and maintenance.
Amenities
8.9
Amenities like a convenience store nearby were mentioned positively.
Value for Money
7.4
Some guests felt misled about the dining options included in the package.
Food and Beverage
7.9
Food was okay but repetitive over a four-night stay.
Overall Experience
8.9
Guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:38

Property Description

Central Location and Convenient Transportation
Novotel Bangkok Silom Road Hotel - SHA EXTRA PLUS is ideally situated on Silom road, offering easy access to key transportation hubs like Taksin and Surasak BTS stations. Guests can explore the city with ease, thanks to the hotel's free shuttle service to Sala Daeng BTS station and proximity to Sathorn pier.

Modern Comfort and Amenities
Experience a comfortable stay in the hotel's modern and spacious rooms, complete with essential amenities like a flat-screen TV, minibar, and en suite bathroom. Relax by the outdoor pool, work out at the fitness centre, or pamper yourself with a sauna session.

Dining and Entertainment Options
Indulge in culinary delights at The Square Restaurant, serving a variety of Thai and international dishes. Unwind with drinks and live music at the stylish Stone Bar or opt for 24-hour room service for ultimate convenience.

Book your stay at Novotel Bangkok Silom Road Hotel - SHA EXTRA PLUS for a seamless blend of comfort and convenience.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for THB 1,060 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1489 reviews
Cleanliness: 8.4
Service: 10
Location: 9.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
O
Om couple au
8
2026-05-23 via Nuitee
M
Matthieu solo_traveller fr
10
Pros:

Nice hotel in general. All requirements match, breakfast, pool, bar, parking, smoking area.

Cons:

- No bin for toilet paper in the toilets (you should have 1 in the bathroom and 1 in the toilet itself).
- Remove the emergency phone from the toilets.
- lighting in the room is not good at night. Maybe add a large lamp with a switch.
- shower silicones should be changed, they look not good.
Those are just suggestions, not a complain !
#1011

2026-05-21 via Nuitee
B
bernard solo_traveller fr
7
Séjour agréable
Pros:

Petit déjeuner manqué de choix
Room service fermé trop tot

Cons:

Room service ouvert plus tard

2026-05-19 via Nuitee
A
Augustin solo_traveller be
8
2026-05-19 via Nuitee
V
Volonte' couple it
9
Un ottimo albergo con un buon rapporto qualità/prezzo
Pros:

Buona colazione con tanta scelta

2026-05-19 via Nuitee
R
Richard solo_traveller gb
10
2026-05-18 via Nuitee
H
Hezekiah solo_traveller ng
7
Good experience
Pros:

Very good

Cons:

Room cleaning delayed

2026-05-12 via Nuitee
S
Stefan Savo solo_traveller hu
8
2026-05-10 via Nuitee
R
Relax63179868741 Couples Boca Raton, Florida
8
40th anniversary
Pros:

This Hilton Garden Inn Silom is in the perfect location!!! The staff is incredible. Jessica in the breakfast was as sweet and polite as they come. The breakfast is amazing. The room we had could have used some updating. The carpets need to be cleaned. The bed was very comfortable. We would stay here again.

2026-05-07 via Tripadvisor
B
bernhard couple my
6
Will not return.
Pros:

Breakfast was all right, room was without any good sphere and too small, while expensive.

Cons:

Room small, area not good. Just stayed 2 nights and moved to another and better hotel and neighborhood fo 5 nights.

2026-05-02 via Nuitee
O
Om couple au
7
Decent hotel, get what you pay for.
Pros:

I liked the hotel location and being a Hilton brand hotel, at a lower price point, you get some of the benefits of staying at a Hilton prpperty.

Cons:

room size, restaurant was small and food didnt taste great, no slippers provided in rooms, limited room service after hours.

2026-05-02 via Nuitee
R
Robert couple au
8
Pros:

Comfortable

Cons:

Fridge was to small and did not work properly

2026-04-30 via Nuitee
J
Jacques couple fr
8
2026-04-23 via Nuitee
G
Ganguly couple in
8
Pros:

perfect location

2026-04-22 via Nuitee
E
Eric solo_traveller ca
1
Pros:

Attention attention discusting hôtel smell realy bad mold everywair mold in the ventilation healt hazzard, realy realy bad Hilton no standard no respect for the costumer, plus the charge me 100 us dollar for lundry for litle bag of cloth total scam, also dont go for à massages 1500 bath for a horribles massage this hôtel as nothing of à Hilton hotel 4 star bad bad bad hôtel worst hôtel experience ever d'où not recommande horribles

Cons:

The smell n mold, plus bad costomer service ever realy bad hotel

2026-04-21 via Nuitee
O
Ohnmar couple mm
7
2026-04-20 via Nuitee
C
Close Book solo_traveller de
8
2026-04-19 via Nuitee
A
Angela solo_traveller it
9
2026-04-17 via Nuitee
H
Hassan couple mv
7
2026-04-16 via Nuitee
J
J.a.n.e.l couple gb
10
Comfortable stay in great location
Pros:

Location was perfect! right where we needed to be for Songkran. We were on the 11th floor and had a beautiful city view, which really added to the stay. Pool was never crowded.

The room was cleaned daily to a high standard, and everything felt fresh and well maintained throughout.
Breakfast offered a good variety of options to start the day, and room service was impressively quick, delivering delicious meals.

The staff were consistently friendly, attentive, and helpful. Parking was also available.

A comfortable stay from start to finish.

Cons:

The only small point to note is that toiletries needed to be requested rather than being readily available in the room. It wasn’t a major issue, but would have made things even more convenient.

2026-04-16 via Nuitee