ibis Melbourne - Glen Waverley

Hotels
•
ibis
8 (2239 reviews)
297 Springvale Road , Glen Waverley , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Cleanliness issues
Misleading parking charges
Food quality concerns

Categories

Cleanliness
7.21
Several reviews mentioned issues with cleanliness, such as hair, dust, and overall dirtiness.
Service
9.18
Numerous positive comments highlight helpful and friendly staff.
Location
9.22
Frequent mention of great location and proximity to shopping and transport.
Room Quality
7.17
Mention of aging rooms and issues with bedding in some reviews.
Amenities
7.7
Good amenities mentioned, though some guests had complaints about specifics like parking and the absence of smart TV options.
Value for Money
8.66
Generally good feedback given the location and price, though some felt misled by additional charges.
Food and Beverage
6.71
Mixed sentiments regarding the breakfast quality; some issues raised about food preparation.
Overall Experience
8.18
Overall experience appreciated but colored by specific cleanliness and food-related concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:14

Property Description

Modern Hotel Near Melbourne

Convenient Location: Situated just a short drive from central Melbourne and Tullamarine Airport, the hotel is surrounded by the bustling Glen shopping centre, bars, and restaurants, making it an ideal choice for travelers looking for a vibrant atmosphere.

Comfortable Rooms: The rooms at Ibis Glen are designed with modern furnishings, featuring amenities such as a flat-screen TV, large windows offering natural light, and a spacious work desk, ensuring a comfortable stay for guests.

Amenities Galore: From versatile meeting rooms to convenient dry cleaning and laundry services, the hotel caters to the needs of both leisure and business travelers. Additionally, guests can enjoy the buffet breakfast, unwind at the bar, or dine at the bistro for a complete and satisfying experience.

Book your stay at Ibis Glen Waverley now for a memorable and convenient accommodation experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2239 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 6.71
Overall Experience: 8.18
R
RUXIANG • solo_traveller • cn
9
2026-02-13 • via Nuitee
F
Family • family_with_children • au
7
Good stay, maybe I expected a little more. Price was great.
Pros:

Although the room was great, clean, size was good for what we needed. Our daughter was baptised at the church ⛪️ on the same road.

Cons:

A microwave to reheat our meal would have been great, there were also no facilities in the room at all to have your own breakfast, no bowls, spoons, or even a 3rd glass for the 3rd person.

2026-02-13 • via Nuitee
L
Leonidas • family_with_children • au
10
2026-02-12 • via Nuitee
S
shamil • family_with_children • us
2
I will not consider this location on my next trip.
Pros:

What we liked was the receptionist was able to give us warm milk for our baby.

Cons:

Housekeeping did not do their duty. They either cleaned 1 bed or non. Forgot to stock towels. Didn’t vacuum the room. Didn’t throw away the trash. The iron was busted. Leaked all of the water from the iron. The shower head does not stay up. Keeps falling down.

2026-02-10 • via Nuitee
R
Rob • couple • au
3
Cons:

Bed was uncomfortable. Hotel not up to usual Melbourne quality. We’ve stayed in many Melbourne hotels and we won’t stay here again.

2026-02-10 • via Nuitee
A
Angela • family_with_children • au
7
2026-02-10 • via Nuitee
2
2M2R • family_with_children • it
10
Good
Pros:

Good solution. We appreciated the laundry facilities and free weekend parking around the area l.

2026-02-09 • via Nuitee
E
Effie • couple • au
9
Staff were wonderful and very helpful. Had to pay for parking which is a bit of a put off as you are paying money to sta
Pros:

It was clean and easy access to restaurants and shops

Cons:

There were no glasses in the room. I think the mini fridge should at least have water in it that way you don’t have to drink tap water from the bathroom sink.
We only had 2 pillows with no spares.

2026-02-09 • via Nuitee
U
Ulfat • couple • bd
8
Friendly staff cleanness
Pros:

Good location

Cons:

Breakfast

2026-02-08 • via Nuitee
A
Andrew • couple • au
2
Cons:

The air conditioning broke down after 1 night and we had to change hotels

2026-02-08 • via Nuitee
L
Linda • couple • au
2
Maybe if the Air conditioning didn't breakdown the stay might of been okay
Pros:

Location

Cons:

The air conditioning broke down 2 days in to our stay. The shower was small.

2026-02-08 • via Nuitee
G
GEL • solo_traveller • au
8
pleasant stay
Cons:

no room service,no bar fridge in room, no cans of spirits and coke to take up to the room, limited room service menu

2026-01-30 • via Nuitee
W
Wayne • family_with_children • au
6
Pros:

Location was good

Cons:

I was overcharged,was offered an upgrade in rooms but never got it ,breakfast was disappointing

2026-01-30 • via Nuitee
G
Georgie • couple • au
2
Not worth the money will never be stay there again. Would never recommend this hotel to anyone.
Pros:

Location

Cons:

We could not check in as there was no power. We just had to sit there and wait no drinks were offered, there was no stuff helping out customers. There was one guy working while the rest stood there and gossip. When the power finally came on, we had to queue up again to check in we received our key but without the room number or directions to get to our room. We parked our car in the car park where there was no assistance with the light as there was no power it was pitch black. No instructions on how to get in or out of the car park.
When we got to our room, the room was disgusting. Urine stains on the wall in the bathroom. Sticky stains all over the walls blood stains on the doona.
Extremely poor effort considering the cost paid to stay there in the disgusting conditions.

2026-01-30 • via Nuitee
H
Hicks • couple • au
10
.
Pros:

Position
Clean
Friendly staff

Cons:

.

2026-01-30 • via Nuitee
T
Tony • solo_traveller • au
8
Cons:

Having to pay a deposit every time I stay with them

2026-01-29 • via Nuitee
J
Jane • solo_traveller • sg
6
Great location. Overall cleanliness can be improved
Pros:

Good location, easy walk to eateries, shopping area and the train station. The bed and pillows were comfortable.

Cons:

Housekeeping can be improved. The shower head is fixed in an awkward position making it inconvenient when showering.

2026-01-28 • via Nuitee
C
Christopher • couple • au
7
Ok for the cost
Pros:

Good location for our appointments clean

Cons:

No air conditioning in the Hall way

2026-01-28 • via Nuitee
N
Noraini • solo_traveller • au
5
Cons:

No cable tv as mentioned on booking.com

2026-01-28 • via Nuitee
C
Cath Faulkner • couple • au
7
For the quick stay we had it was fine. The rooms just needed a little attention
Pros:

Comfortable bed

Cons:

Shower wash container was 95% empty
Some of the bathroom fittings needed tightening/attention

2026-01-27 • via Nuitee