ibis Melbourne - Glen Waverley

Hotels
•
ibis
8 (2382 reviews)
297 Springvale Road , Glen Waverley , au

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Cleanliness issues
Misleading parking charges
Food quality concerns

Categories

Cleanliness
7.21
Several reviews mentioned issues with cleanliness, such as hair, dust, and overall dirtiness.
Service
9.18
Numerous positive comments highlight helpful and friendly staff.
Location
9.22
Frequent mention of great location and proximity to shopping and transport.
Room Quality
7.17
Mention of aging rooms and issues with bedding in some reviews.
Amenities
7.7
Good amenities mentioned, though some guests had complaints about specifics like parking and the absence of smart TV options.
Value for Money
8.66
Generally good feedback given the location and price, though some felt misled by additional charges.
Food and Beverage
6.71
Mixed sentiments regarding the breakfast quality; some issues raised about food preparation.
Overall Experience
8.18
Overall experience appreciated but colored by specific cleanliness and food-related concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:14

Property Description

Modern Hotel Near Melbourne

Convenient Location: Situated just a short drive from central Melbourne and Tullamarine Airport, the hotel is surrounded by the bustling Glen shopping centre, bars, and restaurants, making it an ideal choice for travelers looking for a vibrant atmosphere.

Comfortable Rooms: The rooms at Ibis Glen are designed with modern furnishings, featuring amenities such as a flat-screen TV, large windows offering natural light, and a spacious work desk, ensuring a comfortable stay for guests.

Amenities Galore: From versatile meeting rooms to convenient dry cleaning and laundry services, the hotel caters to the needs of both leisure and business travelers. Additionally, guests can enjoy the buffet breakfast, unwind at the bar, or dine at the bistro for a complete and satisfying experience.

Book your stay at Ibis Glen Waverley now for a memorable and convenient accommodation experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2382 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 6.71
Overall Experience: 8.18
N
Nguyên • couple • vn
10
2026-05-30 • via Nuitee
A
Aari • solo_traveller • au
9
2026-05-29 • via Nuitee
C
Cheryl • solo_traveller • au
3
Lousy, I won't be coming back, I will go to the hotel opposite yours!!
Cons:

The bed linen is very poor quality and I hardly slept but woke up with a rash around one of my eyes! The pillows are disgusting $8 tontine cheap pillows and a pillow that was so bad in shape you could not use it, I think these pillows are children's pillows and would not give anyone a good nights sleep! One of the two towels was thread bare and only suitable for cleaning rags! I paid good money for a good nights rest but your hotel fell very short of that! Also I tried to ring around 12 times throughout the day to let staff know my flight was going to be late and someone only answered after all those calls.

2026-05-26 • via Nuitee
L
Lourens • couple • au
2
Booked a superior king room, basically all it was two beds pushed together with a broken filthy mattress over it and cau
Pros:

Nothing

Cons:

Everything

2026-05-26 • via Nuitee
W
Walsh • solo_traveller • au
9
2026-05-25 • via Nuitee
S
SAI • family_with_children • au
1
Not what is expected out of IBIS
Pros:

Having car‑parking facilities with direct access from the basement to the room levels is extremely convenient, especially for families.

Cons:

• Bathroom drainage problem — shower water got blocked while taking shower, no where to go, forcing to change rooms.
• Refrigerator not working — basic amenity not functioning.
• Poor cleanliness — hair in the bathroom, dirty carpets, dust in corners.
• Access card failures — cards repeatedly not working, causing inconvenience.

2026-05-24 • via Nuitee
J
Julz • solo_traveller • au
8
Weekend away
Pros:

Loved the location

2026-05-24 • via Nuitee
H
Hashim • couple • au
1
The worst experience, I ever had.
Pros:

Nothing.

Cons:

The staff were not professional. room was smelly, uncomfortable and suffocating, worst ventilation.

2026-05-20 • via Nuitee
D
Davis • solo_traveller • au
7
2026-05-20 • via Nuitee
D
David ( Pezza) • solo_traveller • au
7
Pros:

Location

Cons:

Breakfast was disappointing.

2026-05-18 • via Nuitee
J
Jacqueline • solo_traveller • au
10
2026-05-17 • via Nuitee
R
Robert Betty • extended_group • au
7
Staycation
Pros:

Beds are quite comfy,

Cons:

We have stayed here about once a year over the last 6 or so years. The first time I remember we were quite impressed. This time round I felt the room looked “tired”. Probably wouldn’t mind if we weren’t paying a lot more for an older room.

2026-05-17 • via Nuitee
H
Harry • couple • au
7
2026-05-17 • via Nuitee
E
Elias • couple • au
8
very good
Cons:

shower space is too small and conjusted.

2026-05-16 • via Nuitee
L
Luke • couple • au
8
2026-05-16 • via Nuitee
M
Muhammad Usama • couple • au
8
2026-05-15 • via Nuitee
R
Rachel • solo_traveller • au
1
2026-05-15 • via Nuitee
V
Vivienne • couple • au
8
Okay
Pros:

Location

Cons:

Room was very small

2026-05-14 • via Nuitee
M
Michael • solo_traveller • au
9
Pros:

Perfect for the function we attended. Easy parking and everything you need.

2026-05-14 • via Nuitee
L
Lyndal • family_with_children • au
9
Great value accommodation in a very handy location. Walking distance to everything.
Pros:

Great value accommodation in a very handy location. Walking distance to everything.

Cons:

I was happy with everything - check in and checkout was seamless and car parking was great.

2026-05-14 • via Nuitee