ibis Melbourne - Glen Waverley

Hotels
ibis
8 (2420 reviews)
297 Springvale Road , Glen Waverley , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Cleanliness issues
Misleading parking charges
Food quality concerns

Categories

Cleanliness
7.21
Several reviews mentioned issues with cleanliness, such as hair, dust, and overall dirtiness.
Service
9.18
Numerous positive comments highlight helpful and friendly staff.
Location
9.22
Frequent mention of great location and proximity to shopping and transport.
Room Quality
7.17
Mention of aging rooms and issues with bedding in some reviews.
Amenities
7.7
Good amenities mentioned, though some guests had complaints about specifics like parking and the absence of smart TV options.
Value for Money
8.66
Generally good feedback given the location and price, though some felt misled by additional charges.
Food and Beverage
6.71
Mixed sentiments regarding the breakfast quality; some issues raised about food preparation.
Overall Experience
8.18
Overall experience appreciated but colored by specific cleanliness and food-related concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:14

Property Description

Modern Hotel Near Melbourne

Convenient Location: Situated just a short drive from central Melbourne and Tullamarine Airport, the hotel is surrounded by the bustling Glen shopping centre, bars, and restaurants, making it an ideal choice for travelers looking for a vibrant atmosphere.

Comfortable Rooms: The rooms at Ibis Glen are designed with modern furnishings, featuring amenities such as a flat-screen TV, large windows offering natural light, and a spacious work desk, ensuring a comfortable stay for guests.

Amenities Galore: From versatile meeting rooms to convenient dry cleaning and laundry services, the hotel caters to the needs of both leisure and business travelers. Additionally, guests can enjoy the buffet breakfast, unwind at the bar, or dine at the bistro for a complete and satisfying experience.

Book your stay at Ibis Glen Waverley now for a memorable and convenient accommodation experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2420 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 6.71
Overall Experience: 8.18
G
Guido solo_traveller au
4
Pros:

Rooms just ok

Cons:

Sunday staff shortage

2026-07-11 via Nuitee
N
Narelle extended_group au
10
2026-07-10 via Nuitee
C
Caroline solo_traveller au
8
2026-07-09 via Nuitee
R
Rachel family_with_children au
9
2026-07-09 via Nuitee
J
Jacqueline solo_traveller au
10
2026-07-08 via Nuitee
J
Jake solo_traveller au
8
Pros:

Convenient spot for the Waverly Sports facility and nice and close to plenty of shops and dining.
Rooms were a decent enough size and bathroom was good

Cons:

Smart TV advertised but it is literally just an LCD Tv with free to air channels

2026-07-07 via Nuitee
N
Nicholas extended_group au
8
Close to work and comfortable.
Pros:

Most of your staff are great to interact with, a couple are unfortunately the opposite.

Cons:

As above.

2026-07-06 via Nuitee
A
Alison couple au
7
Good stay a little pricey for what the room offered.
Pros:

The breakfast was great 👍

Cons:

The hallway was very cold

2026-07-06 via Nuitee
M
Maeve couple au
9
Def coming back if needing to stay in Glen Waverley. Relatively clean, value for money, convenient to public transport
Pros:

Convenience, value for money, ease of securely coming back to hotel late at night, nice facilities

Cons:

Shower base could do with an upgrade, looked clean, probably just aged

2026-07-05 via Nuitee
W
Wang solo_traveller cn
10
Pros:

地理位置十分便捷

2026-07-03 via Nuitee
F
Fered couple au
10
Amazing
Cons:

The stuff should tell the residents where they can park their cars specially those who arrived at midnight.

2026-07-02 via Nuitee
H
Harshini couple au
8
Pros:

This was my second time staying there. It’s located at a very convenient place to shopping and transportation.
The room itself was spacious and clean.
The staff was helpful too.

2026-07-01 via Nuitee
A
Alexandra family_with_children au
6
Pros:

Location, comfortable

2026-07-01 via Nuitee
S
Sharen couple au
7
Fix heating in room 605 wouldn’t go past 15 degrees
Pros:

Location

Cons:

Heating not working

2026-07-01 via Nuitee
D
David couple au
10
2026-06-30 via Nuitee
L
Liz solo_traveller au
9
2026-06-29 via Nuitee
L
Leigh solo_traveller au
5
Great location but facilities weren’t great
Pros:

The location is great, nice and close to shops and great places to eat.

Cons:

The room was incredibly cold, the aircon wouldn’t heat. The staff were able to provide a portable heater though.
My access card didn’t work initially, another guest had the same problem trying to access the car parking and then get into their floor and room.

2026-06-29 via Nuitee
S
Stephen couple au
6
Stay overall was good
Pros:

The room and bed are comfortable and a great location for what we needed.

Cons:

We felt the corridor was a little musty smelling with dirty walls and it felt like the hallway just needed a little more love (clean) as its not the best impression going to the rooms.

2026-06-23 via Nuitee
M
Ms El-Jari solo_traveller au
7
2026-06-22 via Nuitee
M
Maria solo_traveller au
9
Easy
Pros:

The room contained the basic essentials to meet needs. Easy to order room service- meals lovely.
Variety of restaurants within walking distance.

2026-06-21 via Nuitee