ibis Melbourne - Glen Waverley

Hotels
ibis
8 (2403 reviews)
297 Springvale Road , Glen Waverley , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Cleanliness issues
Misleading parking charges
Food quality concerns

Categories

Cleanliness
7.21
Several reviews mentioned issues with cleanliness, such as hair, dust, and overall dirtiness.
Service
9.18
Numerous positive comments highlight helpful and friendly staff.
Location
9.22
Frequent mention of great location and proximity to shopping and transport.
Room Quality
7.17
Mention of aging rooms and issues with bedding in some reviews.
Amenities
7.7
Good amenities mentioned, though some guests had complaints about specifics like parking and the absence of smart TV options.
Value for Money
8.66
Generally good feedback given the location and price, though some felt misled by additional charges.
Food and Beverage
6.71
Mixed sentiments regarding the breakfast quality; some issues raised about food preparation.
Overall Experience
8.18
Overall experience appreciated but colored by specific cleanliness and food-related concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:14

Property Description

Modern Hotel Near Melbourne

Convenient Location: Situated just a short drive from central Melbourne and Tullamarine Airport, the hotel is surrounded by the bustling Glen shopping centre, bars, and restaurants, making it an ideal choice for travelers looking for a vibrant atmosphere.

Comfortable Rooms: The rooms at Ibis Glen are designed with modern furnishings, featuring amenities such as a flat-screen TV, large windows offering natural light, and a spacious work desk, ensuring a comfortable stay for guests.

Amenities Galore: From versatile meeting rooms to convenient dry cleaning and laundry services, the hotel caters to the needs of both leisure and business travelers. Additionally, guests can enjoy the buffet breakfast, unwind at the bar, or dine at the bistro for a complete and satisfying experience.

Book your stay at Ibis Glen Waverley now for a memorable and convenient accommodation experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2403 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 6.71
Overall Experience: 8.18
W
Wang solo_traveller cn
10
Pros:

地理位置十分便捷

2026-07-03 via Nuitee
F
Fered couple au
10
Amazing
Cons:

The stuff should tell the residents where they can park their cars specially those who arrived at midnight.

2026-07-02 via Nuitee
H
Harshini couple au
8
Pros:

This was my second time staying there. It’s located at a very convenient place to shopping and transportation.
The room itself was spacious and clean.
The staff was helpful too.

2026-07-01 via Nuitee
A
Alexandra family_with_children au
6
Pros:

Location, comfortable

2026-07-01 via Nuitee
S
Sharen couple au
7
Fix heating in room 605 wouldn’t go past 15 degrees
Pros:

Location

Cons:

Heating not working

2026-07-01 via Nuitee
D
David couple au
10
2026-06-30 via Nuitee
L
Liz solo_traveller au
9
2026-06-29 via Nuitee
L
Leigh solo_traveller au
5
Great location but facilities weren’t great
Pros:

The location is great, nice and close to shops and great places to eat.

Cons:

The room was incredibly cold, the aircon wouldn’t heat. The staff were able to provide a portable heater though.
My access card didn’t work initially, another guest had the same problem trying to access the car parking and then get into their floor and room.

2026-06-29 via Nuitee
S
Stephen couple au
6
Stay overall was good
Pros:

The room and bed are comfortable and a great location for what we needed.

Cons:

We felt the corridor was a little musty smelling with dirty walls and it felt like the hallway just needed a little more love (clean) as its not the best impression going to the rooms.

2026-06-23 via Nuitee
M
Ms El-Jari solo_traveller au
7
2026-06-22 via Nuitee
M
Maria solo_traveller au
9
Easy
Pros:

The room contained the basic essentials to meet needs. Easy to order room service- meals lovely.
Variety of restaurants within walking distance.

2026-06-21 via Nuitee
M
Maria solo_traveller au
8
Thank you
Pros:

Room well set up- contains the basics of what you need.
Venue to close to many restaurants- all within walking distance.
Friendly staff.

2026-06-21 via Nuitee
B
Bronte solo_traveller au
10
2026-06-21 via Nuitee
X
Xiang couple au
8
2026-06-21 via Nuitee
R
Robert couple au
10
2026-06-19 via Nuitee
J
Josh solo_traveller au
8
Overall, I had a comfortable stay and the room was clean and close to the shopping centre and for my business meeting.
Pros:

Proximity to The Glen shopping centre, it was clean, the staff was nice and I liked the buffet breakfast/access to parking.

Cons:

Small things only including the shower head slowly drooping and not holding into place at room 224. The kettle could use an upgrade. The elevator had some spilled wine, but I understand these things happen with customers. The car park card entry reader was a bit far and sometimes I had to get out of the car to slot the card in for the door to open.

2026-06-18 via Nuitee
A
Andre solo_traveller au
8
Very good hotel
Pros:

Large

2026-06-15 via Nuitee
K
KIN SZE family_with_children au
7
还可以
Pros:

没用早餐

Cons:

没洁具

2026-06-15 via Nuitee
couple au
7
2026-06-15 via Nuitee
L
Lyka couple au
9
Pros:

Great Service!

2026-06-13 via Nuitee