Hotel Viktoria Eden

Hotels
8.3 (179 reviews)
Dorfstrasse 15 , Adelboden , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great staff
Comfortable and spacious rooms
Excellent breakfast
Cons:
Issues with amenities
Cold reception service

Categories

Cleanliness
7.8
The room was very comfortable and clean, but some issues with amenities like no coffee in the room.
Service
8.8
Extremely attentive staff, positive experiences noted with reception and breakfast service.
Location
8.8
Excellent location with beautiful views suggested by multiple reviews.
Room Quality
8.3
Spacious bedroom area with great views, well-equipped and comfortable room.
Amenities
7.3
Some amenities like the sauna were not in operation during the stay, which was disappointing.
Value for Money
8.3
Value seems justified given the quality of service and room comfort, despite some missing amenities.
Food and Beverage
8.8
Highly praised breakfast experience, though some staff interactions were lacking warmth.
Overall Experience
8.3
Overall positive experience despite minor issues, likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:31

Property Description

Luxurious Spa Area: Experience relaxation like never before at the Bergquelle spa area with a sauna, bio sauna, steam bath, and foot bath available for a surcharge. Indulge in rejuvenating massages and spa treatments at an extra cost.

Culinary Delights: Delight your taste buds at our restaurant offering a fusion of Asian and Swiss cuisines. Experience a culinary journey like no other with our specialities that are sure to leave you craving for more.

Adventure Awaits: Explore Adelboden with the Adelboden Hiking Pass available from June to October at a reduced rate. Enjoy complimentary access to local cable cars and buses, making it convenient for you to discover the beauty of the surroundings.

Book now for an unforgettable stay at Viktoria Eden and create lasting memories in the heart of Adelboden!

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 5 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People 1 year old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 179 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.8
Room Quality: 8.3
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.3
W
Wenche • solo_traveller • no
10
2026-07-24 • via Nuitee
P
Per • solo_traveller • se
8
Pros:

Utsikten och rummet

2026-07-21 • via Nuitee
S
Sacha • couple • ch
10
Pros:

tout

2026-07-20 • via Nuitee
M
Melissa • extended_group • ch
8
Sehr angehnemer Aufenthalt
Pros:

Das Hotel überzeugt mit seiner hervorragenden zentralen Lage. Das Frühstück war zwar eher klein, aber lecker und ausreichend. Die Zimmer waren – bis auf das Badezimmer – komfortabel und geschmackvoll eingerichtet. Es hat uns sehr gefreut konnten wir vor dem eigentlich Check - in das Zimmer beziehen.

Cons:

Die Begrüßung im Hotel war leider nicht besonders freundlich. Das Badezimmer war zudem nicht sehr sauber. Wir haben teilweise fremde Haare auf den Handtüchern gefunden und die Fugen waren stellenweise verschmutzt.

2026-07-19 • via Nuitee
C
Chasan • solo_traveller • ch
8
Pros:

Modern, confortable, newly refurbished rooms.

Cons:

The bathrooms are in need of an upgrade.

2026-07-19 • via Nuitee
B
Bastien • solo_traveller • ch
7
Pros:

Très belle chambre, d'autant plus que nous avons été surclassé. Par contre la salle de bain est très vétuste et mérite d'être refaite.

Cons:

Le spa n'est pas ouvert l'été et aucune indication ne figurait à ce sujet. Très déçu. Et la réception n'était pas ouverte tout le temps, il fallait donc téléphoner pouvoir faire le check-in. Très étonnant pour 4 étoiles.

2026-07-19 • via Nuitee
M
Miriam • couple • ch
8
Wir waren sehr zufrieden.
Pros:

Das Frühstück war gut, nicht spektakulär, aber gut.
Das Preis Leistungsverhältnis stimmt.

2026-07-17 • via Nuitee
N
Nicoleta • solo_traveller • ro
10
2026-07-16 • via Nuitee
H
Hisham • couple • il
9
היה מושלם וחופשה נעימה
Pros:

מרפסת פנורמית עם נוף מרהיב מיקום מעולה קרוב לכל הרכבלים במרחק הליכה מסופרמרקט

Cons:

רעש של הרכבים ליד המלון

2026-07-14 • via Nuitee
K
Katja • couple • ch
10
super Preis-Leistung. Sehr gutes Frühstück!
Pros:

Gratis Upgrade in ein Familienzimmer. Das was super, somit hatten wir zu zweit genügend Platz.

2026-07-13 • via Nuitee
Z
Zsuzsanna • couple • ch
8
2026-07-11 • via Nuitee
M
Martin • couple • ch
10
Schönes verlängertes Wochenende
Pros:

Das Frühstück war schmackhaft, schöne Lage.
Gute Zimmerausstattung.

Cons:

Nichts

2026-07-06 • via Nuitee
N
Nicole • couple • ch
6
4* sind leider nicht gerechtfertigt.
Pros:

Die Grösse & Einrichtung des Zimmers. (Wir erhielten einen Upgrade in ein Familienzimmer, was sehr geräumig war!)
Die Lage des Hotels ist perfekt!

Cons:

Das Frühstück war sehr enttäuschend!!!!
Es gab nur einen Wasserkocher auf dem Zimmer. Heutzutage darf man eine Kapselmaschine erwarten.
Auf den Zimmereingangsschlössern fehlten komischerweise die Abdeckungen.

2026-07-06 • via Nuitee
I
Irena • solo_traveller • ch
8
2026-07-04 • via Nuitee
T
Tamara • solo_traveller • ch
8
2026-06-29 • via Nuitee
R
Ruth • extended_group • ch
8
Kurz, aber schön
Pros:

Sehr freundliches Personal, wunderbares Frühstück, tolle Lage

Cons:

Bett zu hart, Duvet zu schwer. Leider

2026-06-29 • via Nuitee
C
Christopher • solo_traveller • gb
10
It was the best stay we could have wished for at the end of our 5 week tour of Switzerland using public transport. Truly
Pros:

Placed well for our short visit. Excellent room with veranda giving special view of the spectacular mountains. What a beautiful location. We were well looked after by the friendly staff. Allowed access to our room straight away when arrived early. Excellent breakfast. Wish we could stay longer. Adelboden so invIIing.

Cons:

Not a thing.

2026-06-29 • via Nuitee
J
Jacqueline • couple • ch
8
Nice stay
Pros:

Very central ! Modern and confortable. Nice to have a balcony. Kind staff

2026-06-29 • via Nuitee
N
Nicole • solo_traveller • ch
8
Pros:

Danke für den freundlichen Empfang und das schöne Zimmer, kommen gerne wieder.
Gruss Nicole Wyss

2026-06-28 • via Nuitee
J
Joost • couple • nl
7
2026-06-24 • via Nuitee