Mercure Lille Roubaix Grand Hôtel

Hotels
•
Mercure
7.7 (218 reviews)
22 Avenue Jean-Baptiste Lebas , Roubaix , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Beautiful historical architecture and good location
Cons:
Issues with service at breakfast
Some rooms and amenities needed attention

Categories

Cleanliness
7.03
Cleanliness mentioned positively but also noted some issues with maintenance.
Service
8
Staff were friendly and accommodating, but there were issues with the service during breakfast.
Location
8.04
The location is central and convenient, a positive aspect noted in multiple reviews.
Room Quality
7.49
Rooms generally appreciated but some were below expectations as mentioned.
Amenities
7.52
Amenities were adequate, but there were negative mentions about the restaurant being closed on some nights.
Value for Money
7.48
Guests felt the price was high during peak festival times, impacting perceived value.
Food and Beverage
7.53
Breakfast was rated positively but there were issues with service.
Overall Experience
8.5
Overall a good experience with some notable imperfections that were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:58

Property Description

Art-Deco Style Hotel with Modern Amenities

Luxurious Accommodations: Enjoy free Wi-Fi, flat-screen TVs, and elegant bathrooms in our guest rooms.

Dining and Entertainment: Indulge in traditional cuisine at Vieil Abreuvoir restaurant and relax with a drink by the fireplace in our hotel bar.

Convenient Location: Just steps away from Roubaix SNCF Train Station and Roubaix Grand Place Metro Station, making travel a breeze.

Experience luxury and convenience at Mercure Lille Roubaix Grand Hôtel. Book now for an unforgettable stay!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.7
Based on 218 reviews
Cleanliness: 7.03
Service: 8
Location: 8.04
Room Quality: 7.49
Amenities: 7.52
Value for Money: 7.48
Food and Beverage: 7.53
Overall Experience: 8.5
A
Aïcha • couple • fr
1
2026-04-04 • via Nuitee
C
Clélie • solo_traveller • be
10
2026-03-27 • via Nuitee
V
Véronique • solo_traveller • fr
9
Très cosy et confortable
Pros:

Le confort de la chambre et de la literie , le petit déjeuner varié

Cons:

Rien

2026-03-21 • via Nuitee
C
Corinne • extended_group • fr
7
2026-03-18 • via Nuitee
&
' • solo_traveller • fr
6
Pros:

Literie, taille de la chambre

Cons:

L'alarme incendie à 8h30 le matin,
Un bois de lit qui grince à chaque déplacement dans la chambre

2026-03-15 • via Nuitee
B
bruno • solo_traveller • fr
9
Belle hôtel confortable à la décoration soignée
Pros:

Le design

Cons:

NA

2026-03-05 • via Nuitee
F
FAICAL • couple • dz
4
Pros:

L emplacement

Cons:

Le rapport qualité prix , hôtel vieux ,

2026-02-25 • via Nuitee
S
Souad • couple • fr
10
2026-02-13 • via Nuitee
W
Wembo • solo_traveller • ch
8
Pros:

Super magnifique

Cons:

Rien

2026-01-28 • via Nuitee
S
SAMIA • couple • fr
10
Parfait et apaisant
Pros:

Accueil confort le design

2026-01-23 • via Nuitee
P
Petra • solo_traveller • de
9
Vielen Dank für den wirklich schönen Aufenthalt bei Ihnen!
Pros:

- Sehr freundlicher Empfang und Service
- Wunderschöne Lobby
- Relativ günstige Tiefgarage
- Sauberkeit
- Lage

Cons:

Alles war sehr sauber, auch das Badezimmer, aber die Badewannenverkleidung und andere Stellen waren nicht ordentlich verfugt. Sehr wahrscheinlich findet man auch in Frankreich keine Handwerker mehr.

2026-01-21 • via Nuitee
A
ANNE • extended_group • be
8
Une expérience presque parfaite
Pros:

L’histoire, 99% du personnel pour leur gentillesse, leur serviabilité, l’allure de l’établissement, l’emplacement

Cons:

La programmation des Clés . Une catastrophe.

2026-01-19 • via Nuitee
A
Amandine • couple • fr
6
Le petit déjeuner exellent beaucoup de choix revoir si la climatisation fonctionne car pas beaucoup de froid nous avons
Pros:

Le petit déjeuner excellent

Cons:

Notre chambre était pas réservé nous avions pris une chambre privilégie mais en arrivant la chambre n’était pas prête donc on nous propose une suite privilégie auquel il y a que les affaires de douche que pour une personne non pour 2 un geste commercial aurait était la bienvenue

2026-01-19 • via Nuitee
P
Philippe • family_with_children • fr
9
2026-01-19 • via Nuitee
E
Emmanuel • solo_traveller • fr
4
À ce niveau de prix , on ne propose pas des chambre sans chauffage .
Cons:

Je vous déconseille d’aller dans cette établissement l’hiver , le réceptionniste m’a donner une chambre sans chauffage , après vérification il m’a confirmé que la chambre allait chauffée, mais la soufflerie était bloquée pour chauffer rapidement, il faisait 15 degré dans la chambre, le jour de la tempête.
J’ai du monter et descendre à 2 reprises pour alerter le réceptionniste et lui demander qu’il m’attribue une autre chambre.

2026-01-10 • via Nuitee
G
Grace • couple • be
9
2025-12-30 • via Nuitee
H
Hosni • family_with_children • fr
7
2025-12-26 • via Nuitee
F
Frank • couple • nl
8
Pros:

Vriendelijk personeel.

2025-12-26 • via Nuitee
T
Thomas Vionnet • couple • fr
8
Magnifique hotel a l'architecture eblouissante!
Pros:

Le cadre est incroyable!

2025-12-13 • via Nuitee
M
michèle • couple • be
9
Excellent rapport qualité prix
Pros:

Superbe hôtel . Très bon petit déjeuner

2025-12-08 • via Nuitee