Mercure Lille Roubaix Grand Hôtel

Hotels
•
Mercure
7.7 (247 reviews)
22 Avenue Jean-Baptiste Lebas , Roubaix , fr

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Beautiful historical architecture and good location
Cons:
Issues with service at breakfast
Some rooms and amenities needed attention

Categories

Cleanliness
7.03
Cleanliness mentioned positively but also noted some issues with maintenance.
Service
8
Staff were friendly and accommodating, but there were issues with the service during breakfast.
Location
8.04
The location is central and convenient, a positive aspect noted in multiple reviews.
Room Quality
7.49
Rooms generally appreciated but some were below expectations as mentioned.
Amenities
7.52
Amenities were adequate, but there were negative mentions about the restaurant being closed on some nights.
Value for Money
7.48
Guests felt the price was high during peak festival times, impacting perceived value.
Food and Beverage
7.53
Breakfast was rated positively but there were issues with service.
Overall Experience
8.5
Overall a good experience with some notable imperfections that were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:58

Property Description

Art-Deco Style Hotel with Modern Amenities

Luxurious Accommodations: Enjoy free Wi-Fi, flat-screen TVs, and elegant bathrooms in our guest rooms.

Dining and Entertainment: Indulge in traditional cuisine at Vieil Abreuvoir restaurant and relax with a drink by the fireplace in our hotel bar.

Convenient Location: Just steps away from Roubaix SNCF Train Station and Roubaix Grand Place Metro Station, making travel a breeze.

Experience luxury and convenience at Mercure Lille Roubaix Grand Hôtel. Book now for an unforgettable stay!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Location

Guest Reviews

7.7
Based on 247 reviews
Cleanliness: 7.03
Service: 8
Location: 8.04
Room Quality: 7.49
Amenities: 7.52
Value for Money: 7.48
Food and Beverage: 7.53
Overall Experience: 8.5
W
Warnock • solo_traveller • gb
8
2026-09-11 • via Nuitee
D
Daan • couple • nl
6
Redelijk
Pros:

Mooie lobby. Prima kamer.

Cons:

Ontbijt was waardeloos. Vieze scrambled eieren. Geen spek. Geen verse jus maar uit een pak. Waterige koffie. Echt ondermaats. Bij de receptie zeiden ze dat het geen probleem was om in een parkeergarage te staan. Later bleek dat hij zondag dicht was en we niet meer naar binnen konden….uiteindelijk goed afgelopen maar was geen leuke ervaring.

2026-09-10 • via Nuitee
M
Monica • solo_traveller • us
9
A comfortable and enjoyable stay, made special by the helpful staff and exceptionally clean room.
Pros:

The staff were extremely helpful and friendly throughout my stay. A special mention goes to the team at the welcome desk, who made check-in smooth and provided excellent service from the moment I arrived.

Cons:

I genuinely had a very pleasant experience. Everything was well organized, and the service exceeded my expectations. I would gladly recommend this hotel to others.

2026-09-09 • via Nuitee
O
Olivia • solo_traveller • gb
6
2026-09-07 • via Nuitee
E
Eva • extended_group • fr
9
2026-09-07 • via Nuitee
H
Hillie • couple • nl
8
We hebben genoten
Pros:

Hele goede ligging dicht bij de metro

2026-09-07 • via Nuitee
L
Laurence • solo_traveller • fr
10
Pros:

Le style art déco de l'hôtel
Le personnel sympathique, accueillant et disponible
La bagagerie qui nous a été fort utile .
Le calme
Le confort de la chambre et de la literie

2026-09-06 • via Nuitee
P
Pater • solo_traveller • pl
8
2026-09-06 • via Nuitee
W
Werner • couple • be
8
Pros:

De authentieke stijl van het hotel en de kwalitatief hoogstaande inrichting

Cons:

Prijs is te hoog

2026-09-05 • via Nuitee
D
Dupont • solo_traveller • fr
9
Pros:

L'accueil, la gentillesse du personnel, le confort, la propreté et l'installation dans un ancien bâtiment de caractère

2026-08-29 • via Nuitee
M
Moussillac • solo_traveller • fr
10
Très bel endroit chargé d’histoire
Pros:

Authentique

2026-07-24 • via Nuitee
N
Natalia • family_with_children • fr
9
Pros:

Magnifique hôtel et personnel très agréable.

Cons:

RAS

2026-07-15 • via Nuitee
B
Bruno • solo_traveller • fr
3
Attention au quartier non sécurisé
Pros:

La chambre confortable et spacieuse

Cons:

L'emplacement et l'insécurité du quartier qui est a éviter absolument

2026-07-14 • via Nuitee
F
Fellahi • couple • fr
10
2026-07-05 • via Nuitee
C
Claudia • solo_traveller • it
10
The best in Roubaix
Pros:

Tutto, molto elegante e posizione fantastica. Ho fatto una meravigliosa dormita

Cons:

Nulla

2026-07-05 • via Nuitee
M
MARIUS OVIDIU • solo_traveller • fr
9
Pros:

La vue au 5eme étage

Cons:

Parking sous-sol petit et difficile de rentrer

2026-07-04 • via Nuitee
S
Spriet • couple • fr
7
2026-06-19 • via Nuitee
W
Wilfred • solo_traveller • nl
9
2026-06-15 • via Nuitee
M
M.Righi22 • extended_group • it
8
2026-06-15 • via Nuitee
L
Laetitia • solo_traveller • fr
6
Rapport qualité prix au rdv, lit hyper confortable et personnel sympathique.
Pros:

J’aime séjourner dans cet hôtel depuis mon 1er passage. Le personnel est très accueillant et disponible.

Cons:

Bel hôtel mais qui se dégrade visuellement.
Cet hôtel mérite un sérieux rafraîchissement.
J’ai été déçue que la personne en charge du petit déjeuner ne fasse pas d’effort pour que je puisse finir tranquillement celui-ci du fait que l’heure de fin de service approché. Egalement la mise en place et la propreté du buffet donnaient moins envie que la 1ere fois C’est quand même un hôtel bien classé comparé à ceux des alentours.

2026-06-12 • via Nuitee