The Blue Waters Hotel

Good friendly staff

The place was clean, i love white bedding and it was changed every morning, very comfortable, variety of meals in the morning and room service too was served well orders taken promptly and delivered to the room. I was impressed with the overall service and will make it my home whenever I visit Durban..Thank you Blue Waters Hotel

Had to book this as an emergency change when the initial hotel I booked (Avondale) was not available/closed.

Turned out to be a great option. Amazing service and right by the beach, making it easy to get to the Comrades expo and start line. Definitely worth it.

The staff was extremely nice.the hotel breakfast was delicious and the bar was great. I had a beautiful view of the ocean from my balcony and the room was comfortable i didnt get to the roof top pool but I heard it was awesome. The little pizza places at the bar was really good . I really enjoyed my stay

Top tier 💃💃 been coming for third time now in a row. Excellent food, service and hospitality.

Really value for money. Everything works. Staff was great. Breakfast very good. Easy to get an Uber. Super localization

Negatives..

Tired hotel, typical of the Durban area unfortunately.

Main pool on the 10th floor was under maintenance so not open. The main reason we booked this hotel!

Constant noise of water flowing through pipes 24 hrs a day. Couldn’t sleep for the two days we stayed

Ground floor bar played the same music all day, very loudly! No tab for drinks meant having to walk around the other side of bar to pay by card for every drink bought.

Positives…

Staff were very good. Couldn’t do enough to help.

The breakfast was very reasonable, considering the amount of guests, although no coffee machine meant waiting ages for hot drinks after ordering.

Evening buffet meal was of a good standard.

my first impression on check in.shirtless, no shoes in shorts client at reception. getting into elevator to go to room another customer dripping wet from pool .thats a management problem.first impressions are lasting .sorry to say this but overall experience was just way below expectations. room aircon not working properly.half black out curtain ,other half missing .ñoise in hallway.thats all managment issues ........
id give the blue waters a 2 /10

I ticked what i liked

I have stayed here in the past. I love the place.

Clean and comfortable room. Location great for the beach and nearby facilties like restaurants. Breakfast options were plenty and well catered. Disappointed by early closing of bar services on a Saturday night and insufficient staff during check out.

Blue waters is the best. Only thing I would mark down is the noise from the chairs at night

Ocean views

In the middle of everything, entertainment and sea side.

Top notch staff. I used laundry service and was extremely pleased with the quality and efficiency of service

The Hotel staff is very friendly and welcoming but the bed was bad. It was not comfortable as well as one of the Emperors pillows. You did not give us a teaspoon or anything to assist when pouring sugar to our coffee for stirring

Our stay was pleasant, and the the room was spacious. Friendly and attentive staff, definitely come back to Blue Waters on our next holiday.

It’s nice

Not sure where to start. Let’s start at the bathroom. I don’t think the toilet has ever seen any bleach. I have used an UV light and the toilet lit up as god was visiting himself. Then the rain shower. Great to see a rain shower but all holes were mostly blocked and the head sprayed upwards to the ceiling more than on the body. Oh we can’t forget the Aircon. It was so noisy next to you, it’s like a 787 taking off. Luckily you can switch it off with a big bang. Oh now to the bed. If you are on the smaller side, you are good. If you are 5ft10 / 179cm, your heels are on the edge of the mattress. I think it’s max 190cm long. With the headboard about 5cm thick, you haven’t got much space to move.

The nice touch was the noisy fridge and the half finished bottle of water. Great.

Hotelbar was rather poor as well. Never did I have to pre-pay for a drink at a hotel bar. Maybe it’s Durban practise? Also they close at 10pm so better hurry up and get some watered down cocktails in.

The view from the room was great and the breakfast good too. Can’t fault the breakfast.

Would I stay here again? Certainly not. This place needs more than a refurbishment. But they had booze and a slushy machine upon checkin. Maybe to soften the blow when you see the room and that hygienic toilet and seat!

Everything was top quality.