Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent beachfront location
Very clean property
Friendly and helpful staff
Delicious breakfast/buffet
Complimentary lounge treats and slushies
Two pools
Spacious, comfortable rooms (when not affected by issues)
Cons:
Noise in some rooms (toilets flushing, street/room noise)
Old facility / bathrooms need renovation
Elevator congestion and wait times
Pool occasionally out of order
Breakfast service issues (food removed early) and a reported manager/customer service incident
Room heater/aircon failures and limited in-room dining menu
Limited restaurant options nearby

Categories

Cleanliness
8.8
Generally praised as very clean and spotlessly maintained in multiple reviews (e.g., 'Very clean property', 'spotlessly clean'), with one comment noting the buffet line 'wasn’t exactly fresh'.
Service
8.5
Staff repeatedly praised as friendly, warm and helpful (receptionists, cleaners, managers moved guests/issued refunds). Some service issues noted around breakfast removal and a problematic pre-arrival charge/link.
Location
8.8
Excellent beachfront location and proximity to the beach frequently highlighted ('perfect location', 'beachfront'), though a few guests noted limited nearby restaurant options.
Room Quality
7.5
Mixed feedback: rooms described as spacious and comfortable when good, but several reports of noisy rooms, old facility/bathroom needing renovation, heater/aircon failures and elevator delays.
Amenities
8.4
Amenities like pools (two pools), lounge treats and complimentary slushies/tea/ice-cream are appreciated; some amenities issues reported (pool occasionally out of order, congested lifts).
Value for Money
8.1
Generally seen as good value given cleanliness, location and breakfast; however, complaints about missed paid breakfast service and an unexplained pre-arrival charge (later refunded) slightly lower perception.
Food and Beverage
8.5
Breakfast and buffet frequently praised ('delicious', 'incredible breakfast buffet'), along with complimentary drinks/snacks; negatives include early removal of breakfast items causing cold food, 'line' freshness and a limited in-room menu.
Overall Experience
8.6
Most guests report a lovely stay and intention to return, praising staff, cleanliness and breakfast; overall positive despite isolated issues with noise, older facilities and occasional amenity failures.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:06

Property Description

Luxurious Accommodations
Indulge in spacious rooms and suites with modern amenities, LCD TVs, and stunning ocean views from furnished balconies.

Gourmet Dining
Savor delectable buffet and à la carte options at the Versailles Restaurant or enjoy a relaxing afternoon tea with ocean views at the Florida Lounge.

Premium Leisure Facilities
Unwind with indoor and outdoor swimming pools, sauna, squash court, and a rooftop bar offering breathtaking sunset views.

Experience the ultimate beachfront getaway at Blue Waters Hotel. Book now to enjoy a memorable stay in Durban's vibrant North Beach area.

Important information:

Please note that the parking entrance height is restricted to 6.1 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 20000 reviews
Cleanliness: 8.8
Service: 8.5
Location: 8.8
Room Quality: 7.5
Amenities: 8.4
Value for Money: 8.1
Food and Beverage: 8.5
Overall Experience: 8.6
P
Phumzile • solo_traveller • za
10
Our 1st Family vacation
Pros:

How the receptionist tried to get us checked in before time since we our flight was very early appreciate it a lot..Like how private it was we had kids with us....the buffet breakfast very delicious 😋

Cons:

Nothing to fault

2026-09-05 • via Nuitee
J
Japie • solo_traveller • za
10
Pros:

The friendliness and hospitality of the staff.
THANK YOU 😊

Cons:

Nothing to complain

2026-09-05 • via Nuitee
A
Alicia • solo_traveller • za
5
2026-09-05 • via Nuitee
L
Lithabile • couple • za
6
2026-09-05 • via Nuitee
M
MOYO • couple • za
10
Amazing, service was on point
Pros:

Their service and breakfast is top-notch

2026-09-05 • via Nuitee
M
Munaka • couple • za
9
2026-09-05 • via Nuitee
N
Ntombifuthi • solo_traveller • za
10
2026-09-05 • via Nuitee
M
masondo • couple • za
10
2026-09-05 • via Nuitee
N
Nonhlanzeko • solo_traveller • za
10
2026-09-05 • via Nuitee
G
Gugu • couple • za
10
2026-09-05 • via Nuitee
H
Hayden • solo_traveller • au
10
Good place for short stay .
Pros:

Excellent location . Very friendly and helpful staff . Rooms and dining facilities are very clean and well presented .

2026-09-05 • via Nuitee
V
Vuyisile • solo_traveller • za
10
YOU WILL NOT REGRET BOOKING AT BLUE WATERS
Pros:

The breakfast quality was exceptional. Loved the variety of food and service from staff is impeccable.
Also excellent view.

Oooh I'm definitely booking again for rest and just binge on Netflix all day.

Cons:

The family room is abit squashed but we enjoyrd nonethe less.

2026-09-05 • via Nuitee
N
Nabeel • solo_traveller • za
10
2026-09-04 • via Nuitee
L
Lehlohonolo • family_with_children • za
8
Great stay, awesome stuff that is always on the ball!
Pros:

Love the breakfast buffet, save the bacon. The room was really descent, and the view could be better, though there isn't much the hotel can do about that. The staff was really great, especially when they noticed that I was getting frustrated with some minor admin issues during check inn, one of the staff members swiftly asked for permission to treat my son to complimentary snacks whilst I sort the admin out. This saved me the pressure of being a patient parent with a child that was excited to explore and didn't understand why I would need to spend more time at the reception instead of us exploring the place upon arrival.

2026-09-04 • via Nuitee
I
Itumeleng • solo_traveller • za
4
Pros:

Break fast

Cons:

Sonar bad
Lift not working properly
I request baby cot but didn't get it
Bed was not comfortable

2026-09-04 • via Nuitee
R
Ramoganyane • solo_traveller • za
10
If you install a bath it's okay or shower
Pros:

Everything

Cons:

Your shower 🚿 no

2026-09-04 • via Nuitee
K
Khwezi • couple • za
10
2026-09-04 • via Nuitee
T
Tony • couple • za
10
2026-09-04 • via Nuitee
D
Daisy • couple • za
8
The only negative thing about the the hotel is the noise during the not, we couldn’t sleep for 2 nights. Noise sounds li
Pros:

The staff is very accommodating, place is clean and food is good

Cons:

Clean

2026-09-04 • via Nuitee
C
Cape Five Export • solo_traveller • za
10
2026-09-04 • via Nuitee