FLEXSTAY INN Sugamo

Hotels
•
Mystays Hotel Group
7.9 (784 reviews)
Toshima-ku Sugamo 3-6-16 , Tokyo , JP
+81 3-5974-9150

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Heating
Lift / Elevator
Fax/photocopying
Daily housekeeping
Vending machine - drinks
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Great location
Lovely staff
Cons:
Limited room space
High price for some guests
Noise disruptions in some rooms

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.8
Service was generally appreciated, with only a few minor complaints.
Location
8.5
The hotel is conveniently located near key landmarks and public transport.
Room Quality
7.7
Rooms were generally comfortable, although some guests mentioned size constraints.
Amenities
7.2
The amenities offered were satisfactory, with some room for improvement.
Value for Money
7.2
Mixed reviews with some feeling the price was high for the services offered.
Food and Beverage
7.3
Food services were generally well-received, with a few suggestions for improvement.
Overall Experience
8.5
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-25 03:56

Property Description

Convenient Location
Flexstay Inn Sugamo, just a 6-minute walk from JR Sugamo train station, offers easy access to Tokyo Station in just 18 minutes. Explore the city effortlessly from this central location.

Comfortable Rooms and Amenities
Enjoy the convenience of free WiFi, en suite bathrooms, and in-room facilities including a TV, mini-refrigerator, and complimentary bathroom amenities. The air-conditioned rooms ensure a comfortable stay, with added perks like a hair dryer and cozy slippers.

Convenient Facilities
Make use of the coin-operated laundrette, vending machine, and microwave oven during your stay. Additionally, fax/photocopying services are available for your convenience. Everything you need for a pleasant stay is right at your fingertips.

Book your stay at Flexstay Inn Sugamo now for a seamless Tokyo experience.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

Please note that the main entrance and front desk are closed from 18:00 to 09:00 the next day.

Full payment is required upon check in.

The front desk is open until 18:00. Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.

Guests are requested to show a photocopied booking confirmation upon check-in.

Alipay is accepted at the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

7.9
Based on 784 reviews
Cleanliness: 8
Service: 8.8
Location: 8.5
Room Quality: 7.7
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.3
Overall Experience: 8.5
P
Pablo • solo_traveller • es
7
2026-10-20 • via Nuitee
B
BradFonse • solo_traveller • mx
9
Pros:

Me encantó la privacidad y libertad que tiene uno en este hotel, puedes entrar y salir a la hora que quieras, además el personal es muy profesional y amable, también el hecho de que tenga lavandería con secadora es un 10/10

Cons:

Pienso que lo único que no me gustó, lo cual es insignificante, es que tiene unas escaleras en la entrada, pequeñas,pero fuera de eso todo de maravilla

2026-10-20 • via Nuitee
S
Snap • solo_traveller • us
10
2026-10-17 • via Nuitee
S
sofia • solo_traveller • it
5
Pros:

Niente.. personale gentile dai, anche il fatto che ci sia la yamanote line a pochi passi

Cons:

È umido da morire, non si riesce a respirare, c’è una puzza di fumo atroce, mi sono ammalata, struttura pessima

2026-10-17 • via Nuitee
J
Jimmy • solo_traveller • nl
10
2026-10-16 • via Nuitee
M
Meryem • solo_traveller • nl
10
2026-10-16 • via Nuitee
M
Meryem • solo_traveller • nl
10
2026-10-16 • via Nuitee
S
Shweta • solo_traveller • ca
8
2026-10-15 • via Nuitee
E
Elia mineo • solo_traveller • it
8
Pros:

L'albergo è in un ottima posizione a 5 minuti a piedi dalla stazione JR di Sugamo e connessa alle stazione principali di tokyo. La stanza era grande abbastanza e pulita, rapporto qualità prezzo ottimo

Cons:

Purtropp NON eseguoono pulizia della camera ma è richiesta un tassa aggiuntiva per la pulizia e cambio asciugamani, quindi fate attenzione quando prenotate.

2026-10-13 • via Nuitee
T
Tony • solo_traveller • fr
10
2026-10-11 • via Nuitee
R
RU-LING • solo_traveller • tw
8
Pros:

很像是自己的小房間，很溫馨有微波爐，連洗碗精都有很貼心！

Cons:

整體都蠻好的，小可惜是棉被的棉絮很多……

2026-10-11 • via Nuitee
K
Khaled • solo_traveller • eg
10
2026-10-11 • via Nuitee
T
Trujillo • solo_traveller • us
10
2026-10-10 • via Nuitee
N
Noelle • solo_traveller • gb
9
Pros:

The room was what I needed for a 9 day stay. The refrigerator, kettle, hotplate, pot and microwave made it easy to économise on meals. There are supermarkets and minimarts every 2/3 minutes walk away. There are 2 shrines /temples within 3 to 6 mins and the Toshima market close by. Lots of restaurants and food places to choose from. The subway and train stations are less than 9 mins walk away.

Cons:

Have to pay for additional towels and linen.
No housekeeping.

2026-10-09 • via Nuitee
B
Beata • solo_traveller • pl
9
2026-10-08 • via Nuitee
J
John P. Schneider • solo_traveller • de
9
Alles was man braucht, zum günstigen Preis
Pros:

Man hatte Waschmaschine und Trockner direkt im Hotel. Die Umgebung ist ruhig, bietet aber alles nötige.

Cons:

Der Eingang zum Hotel befindet sich im Keller, Koffer sind also runter bzw. hoch zu tragen.

2026-10-08 • via Nuitee
K
Kenley • solo_traveller • nl
10
2026-10-07 • via Nuitee
S
Seasprite • solo_traveller • es
9
Pros:

Very good and cheap place to stay if you need a base from which to carry out all your planned activities. Very close to the subway, with easy access to the most important and popular tourist attractions. The staff was execellent.

Cons:

Nothing

2026-09-19 • via Nuitee
Z
Zachary • solo_traveller • gb
8
Great stay, great location.
Pros:

Excellent for solo travellers. Great location to catch a train anywhere, friendly staff, good value, overall somewhere nice and clean to rest your head in a great location.

Cons:

The pillows. Please give 2 pillows or a larger one, thats my only complaint.

2026-09-14 • via Nuitee
J
Jose • solo_traveller • es
10
2026-09-13 • via Nuitee