FLEXSTAY INN Sugamo

Hotels
•
Mystays Hotel Group
7.9 (768 reviews)
Toshima-ku Sugamo 3-6-16 , Tokyo , jp
+81 3-5974-9150

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Heating
Lift / Elevator
Fax/photocopying
Daily housekeeping
Vending machine - drinks
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Great location
Lovely staff
Cons:
Limited room space
High price for some guests
Noise disruptions in some rooms

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.8
Service was generally appreciated, with only a few minor complaints.
Location
8.5
The hotel is conveniently located near key landmarks and public transport.
Room Quality
7.7
Rooms were generally comfortable, although some guests mentioned size constraints.
Amenities
7.2
The amenities offered were satisfactory, with some room for improvement.
Value for Money
7.2
Mixed reviews with some feeling the price was high for the services offered.
Food and Beverage
7.3
Food services were generally well-received, with a few suggestions for improvement.
Overall Experience
8.5
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-25 03:56

Property Description

Convenient Location
Flexstay Inn Sugamo, just a 6-minute walk from JR Sugamo train station, offers easy access to Tokyo Station in just 18 minutes. Explore the city effortlessly from this central location.

Comfortable Rooms and Amenities
Enjoy the convenience of free WiFi, en suite bathrooms, and in-room facilities including a TV, mini-refrigerator, and complimentary bathroom amenities. The air-conditioned rooms ensure a comfortable stay, with added perks like a hair dryer and cozy slippers.

Convenient Facilities
Make use of the coin-operated laundrette, vending machine, and microwave oven during your stay. Additionally, fax/photocopying services are available for your convenience. Everything you need for a pleasant stay is right at your fingertips.

Book your stay at Flexstay Inn Sugamo now for a seamless Tokyo experience.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

Please note that the main entrance and front desk are closed from 18:00 to 09:00 the next day.

Full payment is required upon check in.

The front desk is open until 18:00. Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.

Guests are requested to show a photocopied booking confirmation upon check-in.

Alipay is accepted at the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 768 reviews
Cleanliness: 8
Service: 8.8
Location: 8.5
Room Quality: 7.7
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.3
Overall Experience: 8.5
C
Caner • solo_traveller • tr
9
2026-07-24 • via Nuitee
G
Gülşah • solo_traveller • tr
6
Pros:

Konumu bence iyiydi metroya yakındı

Cons:

Yerler halıflex alerji açısından iyi değil odamı 13günlük uygun fiyatla tutunca temizlik hizmetinden faydalanamadım çöpümüde gösterdikleri yere hergün kendim attım bunu gidince öğrendim

2026-07-20 • via Nuitee
R
Roman • couple • rs
8
2026-07-13 • via Nuitee
B
Burak • solo_traveller • be
6
2026-07-13 • via Nuitee
H
Hakim • extended_group • fr
10
Confort
Pros:

Super accueil, serviable, souriant et disponible tout le long du séjour

2026-07-11 • via Nuitee
J
Joanna • solo_traveller • nl
10
2026-07-10 • via Nuitee
H
Hau Chi Bob • solo_traveller • hk
10
2026-07-10 • via Nuitee
H
Haruka • solo_traveller • jp
4
Pros:

駅が使いやすい

Cons:

キレイではなかった
歯磨き用のコップがなかった

2026-07-09 • via Nuitee
C
Camille • solo_traveller • fr
9
Super séjour
Pros:

J'ai passé un superbe séjour dans cet hôtel. Contrairement à ce disent les commentaires, je n'ai absolument pas senti d'odeur de cigarettes (alors que j'étais à l'étage fumeur).

Cons:

La chambre est petite, mais c'est souvent comme cela dans les hôtels au Japon et ça ne m'a pas dérangé plus que ça

2026-07-09 • via Nuitee
M
marcella • solo_traveller • nl
6
2026-07-05 • via Nuitee
S
Samuel • solo_traveller • us
10
2026-07-05 • via Nuitee
M
Matteo • solo_traveller • it
9
Posto perfetto per soggiorni lunghi
Pros:

La zona è tranquilla e piena di buonissimi ristoranti. Le camere sono accoglienti e ottime per lavorare o passarci molto tempo, con lavatrici disponibili nell'edificio.

Cons:

Le stanze sono per fumatori, quindi c'è un lievissimo odore di fumo, ma ci si abitua presto e dopo un po' non si sente più.

2026-07-04 • via Nuitee
C
Cemil Buğra • couple • tr
9
Pros:

The location is awesome. It is little bit local and I liked that.

2026-07-01 • via Nuitee
H
HIROSHI • solo_traveller • jp
6
2026-06-21 • via Nuitee
B
Bowen • solo_traveller • nl
9
Pros:

Amazingly cheap hotel, also very good location

2026-06-15 • via Nuitee
K
Kumi • solo_traveller • jp
5
良くも悪くもないかな。、
Cons:

受付が外国人で、日本語がよく分からなかった。

2026-06-13 • via Nuitee
T
TOMOMI • solo_traveller • jp
10
2026-06-09 • via Nuitee
G
Giovanni Jacob • solo_traveller • mx
7
Good Value for money
Pros:

good location and staff, room is a bit outdated but comfortable

Cons:

it is clean but does not feel super clean

2026-06-02 • via Nuitee
L
Luca • solo_traveller • it
9
2026-05-28 • via Nuitee
M
MICHI • solo_traveller • jp
7
Pros:

小学生の孫と3人の宿泊でしたが小学生の子供のお金はいらなかったのがたすかりました。
部屋も広かったので良かったです。

Cons:

洗面所にゴミ箱がなかったので部屋まで捨てに行かなくてはならなかったことです。

2026-05-28 • via Nuitee