Villa Herencia Hotel

Hotels
9.2 (414 reviews)
23 Caleta Las Monjas , San Juan , pr
+1 844-468-3577

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Terrace
Garden
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful property
Cons:
Uncomfortable beds
Cleanliness issues
Overpriced

Categories

Cleanliness
8.45
Lack of cleanliness reported, with mentions of humidity and dirt.
Service
10
Many reviews mentioned friendly and helpful staff.
Location
10
Perfect location in the heart of Old San Juan, emphasized in multiple reviews.
Room Quality
8.92
Mixed reviews on room size and comfort; some guests found beds uncomfortable.
Amenities
8.96
Amenities like a beautiful patio and coffee capsules were well-received, but some items were lacking.
Value for Money
7.91
Repeated sentiments about being overpriced for what is offered.
Food and Beverage
9.44
No specific food offerings were mentioned, hence a standard quality for this hotel tier.
Overall Experience
9.9
Overall positive experiences reported with a few caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:47

Property Description

Local Artwork and Relaxing Terrace
Experience the charm of Old San Juan at Villa Herencia Hotel, where local artwork adorns the walls and a tranquil terrace offers a perfect spot to unwind after a day of exploring.

Exotic Rooms with Private Patio
Indulge in luxury at Villa Herencia Hotel with each room featuring tiled floors, a private patio, a flat-screen TV, and a private bath with complimentary amenities, providing a comfortable and unique stay.

Convenient Location and Guest Services
Located just steps away from Castillo de San Cristobal, guests can easily explore the historic sites nearby. Take advantage of the honor bar, library, and tour arrangements for a seamless and memorable stay at Villa Herencia Hotel.

Book now to immerse yourself in the rich history and beauty of Old San Juan at Villa Herencia Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Location

Guest Reviews

9.2
Based on 414 reviews
Cleanliness: 8.45
Service: 10
Location: 10
Room Quality: 8.92
Amenities: 8.96
Value for Money: 7.91
Food and Beverage: 9.44
Overall Experience: 9.9
M
Mariana Pereira • couple • es
8
Hotel pintoresco en el centro de San Juan
Pros:

Hotel muy bien ubicado y con unas instalaciones preciosas. La habitación era amplia y cómoda, con muchos detalles antiguos que le daban un encanto especial y la hacían muy acogedora. La cama era bastante cómoda y el aire acondicionado funcionaba perfectamente. En general, una estancia muy agradable.

Cons:

Como aspectos mejorables, el agua de la ducha tenía muy poca presión y no llegaba a salir caliente. Además, la habitación tenía poca iluminación, incluso con todas las luces encendidas.

2026-08-22 • via Nuitee
J
José Antonio • couple • es
10
2026-08-15 • via Nuitee
H
Hazel • couple • us
8
2026-08-13 • via Nuitee
B
Beatrice • couple • ch
10
2026-08-09 • via Nuitee
M
Maria • family_with_children • us
9
2026-08-05 • via Nuitee
G
Gecxone • solo_traveller • it
8
2026-07-12 • via Nuitee
S
Stephj85 • solo_traveller • ch
7
Pros:

The old feeling is super nice and the place has a very nice vibe.

Cons:

The service is very minimal

2026-06-29 • via Nuitee
E
Eva • couple • es
9
2026-06-14 • via Nuitee
N
Nathan • couple • us
10
2026-06-12 • via Nuitee
A
Alba • couple • es
7
Bien
Pros:

La ubicación, facilidad para hacer el check-in fuera de horario, terraza muy agradable y el personal fue muy amable.

Cons:

Habitación sin luz, ducha sin presión, no hay posibilidad de desayunar en el hotel.

2026-06-08 • via Nuitee
A
amirhossein • solo_traveller • us
10
2026-05-28 • via Nuitee
O
orrego valencia • solo_traveller • cw
9
Pros:

Arquitectura antigua

Cons:

El personal solo está en la mañana , muchas hojas secas, regadas en la terraza , el jacuzzi siempre tapado , no invita a usarlo.

2026-05-28 • via Nuitee
L
LAURENT • solo_traveller • us
8
Pros:

Location perfect

Cons:

Small, dark room, no windows

2026-05-27 • via Nuitee
P
Patricia • couple • co
9
Excelente localización en San Juan
Pros:

La ubicación es muy buena.

Cons:

Los precios para desayunar en San Juan son muy altos, tal vez considerar un convenio para desayunar a un precio mejor, pues ahí el costo de otros hoteles con desayuno son más favorables.

2026-05-13 • via Nuitee
D
Daniel • couple • ua
10
2026-04-22 • via Nuitee
K
Kaycee • solo_traveller • us
8
Cute, decent enough
Pros:

Cute, old colonial style. Great location in Old Town. The rooftop seemed pretty cool but I only went up to have a look. Ice machine and water on site. Just around the corner is a great spot to catch the sunset!

Cons:

My room didn’t have any windows.

2026-04-18 • via Nuitee
S
Singh • couple • ca
6
2026-04-16 • via Nuitee
V
Vitaly Leokumovich • family_with_children • us
10
2026-04-15 • via Nuitee
B
Brian • couple • us
10
2026-04-06 • via Nuitee
M
Maria Margarita • couple • pr
10
2026-04-05 • via Nuitee