The Cycad Lodge & Chalets

Hotels
8.7 (546 reviews)
17B Koraalboom Avenue, West Acres , Nelspruit , za

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Comfortable rooms
Great location
Cons:
Hard mattresses
Limited breakfast options
Noise disturbances

Categories

Cleanliness
8.48
Cleanliness was generally praised but had some issues with the beds and maintenance.
Service
8.95
Friendly staff and good service overall, despite some comments on availability.
Location
8.89
Great location with proximity to attractions.
Room Quality
8.54
Rooms were modern and comfortable, but mattress firmness was frequently noted.
Amenities
8.77
Excellent amenities overall, though there were comments about the bed's comfort.
Value for Money
8.63
Value was generally good, though some guests felt pricing on breakfast was high.
Food and Beverage
8.28
Limited options for food and beverage, with particular criticism of breakfast offerings.
Overall Experience
9.05
Most guests had a positive overall experience with many expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:10

Property Description

Tranquil Accommodation in Nelspruit
The Cycad Lodge & Chalets in Mpumalanga offers serene lodging minutes away from Nelspruit's bustling center.

Amenities for a Relaxing Stay
Enjoy a refreshing swim, delicious BBQ, exciting games, and delectable dining options on-site at The Cycad.

Comfortable Rooms with Modern Features
Indulge in air-conditioned rooms with flat-screen TVs, private bathrooms, and scenic views of the pool or garden.

To experience the perfect blend of relaxation and convenience, book your stay at The Cycad Lodge & Chalets now.

Important information:

Please note that the hotel does not serve nor allow alcohol on the premises.This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MQP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 546 reviews
Cleanliness: 8.48
Service: 8.95
Location: 8.89
Room Quality: 8.54
Amenities: 8.77
Value for Money: 8.63
Food and Beverage: 8.28
Overall Experience: 9.05
S
Siphosethu solo_traveller sz
10
Cons:

The parking needs an improvement on

2026-04-25 via Nuitee
C
Clive family_with_children za
8
2026-04-24 via Nuitee
6
6b056c6f9aae7346471214159a407a5a solo_traveller mz
9
2026-04-18 via Nuitee
C
c239f7b87a6f7266ee563a8fe6cc9282 solo_traveller za
10
2026-04-18 via Nuitee
A
a1f1d1516e8b712e367b20cae7b3b6e6 couple mz
7
Good
Pros:

Location

Cons:

The shower soups

2026-04-15 via Nuitee
0
02ba3beb0cee723f7c8e3dfca98dbcce solo_traveller za
9
Pros:

We requested the birthday suprise package, the room was perfectly decorated and that made our stay memorable, will return soon.

Cons:

The lodge management does not support alcohol consumption on the premises but I feel they could have included the non-alcoholic bubbles bottle for our request. The quotation was not clear by just indicating beverage - only two cans were supplied.

2026-04-13 via Nuitee
0
022f13fbbb14709920939f22e42807a6 solo_traveller za
10
Everything was perfect ❤️
Pros:

Everything

Cons:

Nothing

2026-04-12 via Nuitee
I
Ilmars couple be
9
Nice place with nice staff, nice rooms, secure parking and pool. Great value for money.
Pros:

Nice place with nice staff, nice rooms, secure parking and pool. Great value for money.

Cons:

all good

2026-04-11 via Nuitee
K
Khayelihle couple za
9
Pros:

My new favourite accommodation in Nelspruit. I now frequent here. A very well designed and finished accommodation, from the building to the landscaping.

2026-04-10 via Nuitee
Y
yumna extended_group mz
10
2026-04-09 via Nuitee
T
Thabisile family_with_children za
8
Pros:

Landscapes

Cons:

Parking on the ather side of the road,but its a secure and safe place

2026-04-08 via Nuitee
C
Collen family_with_children za
10
2026-04-08 via Nuitee
U
Umar family_with_children za
10
Very Good.
Pros:

Rooms were clean, facilities are good, staff were friendly.

Cons:

The breakfast could have had more options. It has a set price regardless of what you want. So for my kid, who doesn't eat more than a bowl of yoghurt and muesli or cereal to pay that price doesn't make sense, even if it is reduced for kids.

2026-04-08 via Nuitee
M
Marlene family_with_children at
10
Pros:

Eines der BESTEN Unterkünfte in Südafrika. Wir haben uns so wohl gefühlt. Personal freundlich. Alles top sauber 👍🏻. Man kann hier die Ruhe so richtig genießen.

Cons:

Es gibt nichts auszusetzen

2026-04-07 via Nuitee
B
Bongiwe couple za
10
2026-04-07 via Nuitee
B
Bava family_with_children mz
8
Cons:

Nós não usamos 1 quarto e quando Pedi para ser reembolsado disseram que tinha pedir ao booking e eu não consegui falar com vocês por não entender na aplicação como informar.

2026-04-06 via Nuitee
Z
Zamaqwabe solo_traveller za
9
Awesome!
Pros:

Very nice place ! Very clean
Pleasant stuff and very helpful! Mohamed made me feel at home !the rooms are beautiful! It's exceptional!

Cons:

The only thing was that Later on when I was just chilling watching tv I was troubled by a sewer gas smell, I had to open windows and put the aircon on

2026-04-05 via Nuitee
V
Vijay family_with_children in
10
We had a wonderful stay at this property, everything was intact with clean interiors, bed was so comfortable, we just lo
Pros:

The property was excellent and neatly maintained

Cons:

Nothing

2026-04-05 via Nuitee
S
Sandile family_with_children za
9
Pros:

The lodge is exceptional

2026-04-04 via Nuitee
F
Farah family_with_children mz
9
2026-04-03 via Nuitee