The Cycad Lodge & Chalets

Hotels
8.7 (569 reviews)
17B Koraalboom Avenue, West Acres , Nelspruit , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Comfortable rooms
Great location
Cons:
Hard mattresses
Limited breakfast options
Noise disturbances

Categories

Cleanliness
8.48
Cleanliness was generally praised but had some issues with the beds and maintenance.
Service
8.95
Friendly staff and good service overall, despite some comments on availability.
Location
8.89
Great location with proximity to attractions.
Room Quality
8.54
Rooms were modern and comfortable, but mattress firmness was frequently noted.
Amenities
8.77
Excellent amenities overall, though there were comments about the bed's comfort.
Value for Money
8.63
Value was generally good, though some guests felt pricing on breakfast was high.
Food and Beverage
8.28
Limited options for food and beverage, with particular criticism of breakfast offerings.
Overall Experience
9.05
Most guests had a positive overall experience with many expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:10

Property Description

Tranquil Accommodation in Nelspruit
The Cycad Lodge & Chalets in Mpumalanga offers serene lodging minutes away from Nelspruit's bustling center.

Amenities for a Relaxing Stay
Enjoy a refreshing swim, delicious BBQ, exciting games, and delectable dining options on-site at The Cycad.

Comfortable Rooms with Modern Features
Indulge in air-conditioned rooms with flat-screen TVs, private bathrooms, and scenic views of the pool or garden.

To experience the perfect blend of relaxation and convenience, book your stay at The Cycad Lodge & Chalets now.

Important information:

Please note that the hotel does not serve nor allow alcohol on the premises.This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MQP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 569 reviews
Cleanliness: 8.48
Service: 8.95
Location: 8.89
Room Quality: 8.54
Amenities: 8.77
Value for Money: 8.63
Food and Beverage: 8.28
Overall Experience: 9.05
L
Lindelwa • couple • za
7
2026-06-05 • via Nuitee
M
Musawenkhosi • solo_traveller • sz
10
Pros:

The warm welcome of the staff

Cons:

Restaurant closing during lunch or day

2026-06-05 • via Nuitee
V
Vilakazi • solo_traveller • za
10
Pros:

It was my wife birthday I ask the staff to decorate the bedroom wow exceeded my expectations

Lady @reception very welcoming ,the room very clean the place feels very safe access control ,the garden well maintained for pictures definitely will be coming back

Cons:

Only 2 cappuccino were provided
Check out time needs to extended, but everything was on point

2026-05-31 • via Nuitee
M
Matimba • couple • za
9
2026-05-31 • via Nuitee
I
Isaac • solo_traveller • za
10
2026-05-27 • via Nuitee
W
Welile • couple • sz
10
Awesome and convenient location
Pros:

Cleanliness

Cons:

Nothing

2026-05-25 • via Nuitee
R
Roger Alfredo • couple • bo
7
¡Podría ser mucho mejor!
Pros:

La ubicación.

Cons:

Muy poco personal, la Recepción tiene que ocuparse de todo (recepción, restaurante, bellboy, doorman, etc.) y esto hace que no sea eficiente.
El restaurante lo mismo, tiene un chef que además tiene que atender las mesas. Tardan más de 1 hora en preparar una hamburguesa.
En mi habitación no funcionaba la caja fuerte, y no había personal de mantenimiento que la solucione.

2026-05-23 • via Nuitee
A
Ann De Jager • solo_traveller • za
9
2026-05-22 • via Nuitee
M
Mihaela Enciu • solo_traveller • ro
10
Pros:

The hotel looks very new and modern, very well maintained. The staff very nice and helpful.

2026-05-18 • via Nuitee
P
Petrus Cornelis • family_with_children • za
4
Pros:

Location

Cons:

Accurateness of coding and noise around the room

2026-05-18 • via Nuitee
S
Sibanyoni • solo_traveller • za
8
Amazing stay and great experience
Pros:

I honestly loved everything about this place. The environment was clean, comfortable, and welcoming, and the overall experience was amazing from start to finish. The staff was great, and the property truly met my expectations. The food offered here was absolutely amazing — from breakfast to dinner, everything was delicious and well prepared. I would definitely visit again.

Cons:

The only small issue we experienced was with the TV connecting to streaming platforms like Netflix. The TV itself was working, but the streaming portal was not connecting properly. Also, it would be nice if the property could consider offering alcoholic beverages in future — just a small suggestion to make the experience even better.

2026-05-17 • via Nuitee
L
Lorraine • solo_traveller • za
10
Prefect stay
Pros:

The young lady at the reception was very helpful and friendly. Sorry I forgot her name

2026-05-11 • via Nuitee
R
Rufus • solo_traveller • za
10
Pros:

The lodge was very easy to find

Cons:

Everything was perfect

2026-05-11 • via Nuitee
N
Nikki • solo_traveller • za
9
Comfortable, lovely stay.
Pros:

Amazing and friend staff. Clean,
Comfortable and very pretty room.

Cons:

The shower water was a bit cold

2026-05-09 • via Nuitee
N
Nomvula • couple • za
10
2026-05-09 • via Nuitee
S
Suema Nair • solo_traveller • mz
9
Pros:

Localização boa,tudo limpo e organizado,o pequeno almoço também estava bom.

Cons:

O facto de alguns apartamentos estarem de frente a estrada então havia barulho da estrada.

2026-05-09 • via Nuitee
P
Pieter • couple • za
9
2026-05-09 • via Nuitee
P
Phila • family_with_children • za
6
Cons:

Delux room that u booked, D7 didnt have enough space to move around, it was small for me

2026-05-08 • via Nuitee
V
Vhuhwavho • extended_group • za
3
Not good
Pros:

We booked a 3 bedroom family house and got a two bedroom with an extra bed inside the one room. Not what we booked and we were told no provision can be made we need to book another single room at a normal costs

Cons:

False advertising. We booked for 5 adults but got a 2 bed room . One person ended up sleeping on the couch

2026-05-06 • via Nuitee
Z
Zanele • family_with_children • za
10
2026-05-06 • via Nuitee