Best Western Zaan Inn, Amsterdam - Zaandam

Hotels
•
Best Western
7.7 (2409 reviews)
Grenehout 22 , Zaandam , NL

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location (near train, supermarket, town centre)
Friendly and helpful staff / great hospitality
Clean and quiet rooms reported by several guests
On-site parking and easy access to Amsterdam
Useful amenities (kitchenette, games/billiard, pleasant breakfast area)
Cons:
Room condition and comfort issues (needs renovation, hard pillows)
Maintenance and cleanliness concerns (chips under bed, floor, mold/ceiling stains)
Bathroom privacy (glass doors) and small kitchenette fridge
Reception/service availability problems (locked doors, late-night response)
Missing small items (no slippers), heating/ventilation handling issues

Categories

Cleanliness
7.2
Generally described as clean in several reviews ("clean and quiet", "clean room") but multiple issues noted (chips under bed, floor could be cleaner, mold/moisture stains on ceiling, inconsistent towel service), giving a slightly below-target score.
Service
8.8
Multiple strong positive mentions of staff being friendly, helpful and providing great hospitality (several reviews: "amazing staff", "staff were friendly", "service at reception/bar is great"); some isolated negatives about reception availability/behaviour at night, but overall very positive.
Location
9.2
Consistently praised for location: very near train station, supermarket and town centre, good access to Amsterdam and on-site parking—one of the strongest positives across reviews.
Room Quality
6.2
Mixed to negative comments on room condition: needs some renovation, spartan/simple furnishings, hard pillows, small fridge, some rooms without windows or with see-through bathroom doors; several guests raised comfort and maintenance concerns.
Amenities
7.5
Amenities noted (parking, kitchenette, games/billiard, breakfast area) and generally useful, but some specific shortcomings mentioned (small fridge, missing slippers, limited in-room fixtures), yielding a moderate score.
Value for Money
8
Several guests commented on fair/good price-performance and convenience (central location, parking), supporting a slightly above-target value rating despite some room quality issues.
Food and Beverage
7.5
Limited but positive mentions of the breakfast room atmosphere; no extensive F&B feedback otherwise, so scored moderately positive.
Overall Experience
7.2
Many guests report an overall pleasant stay with standout staff and location, though recurring maintenance/comfort issues (noise, pillows, bathroom privacy, occasional reception problems) temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Convenient Location
Situated just a 3-minute walk from Zaandam’s train station, Best Western Zaan Inn offers easy access to transportation for your travels. Explore nearby attractions with ease.

Comfortable Accommodation
Enjoy bright rooms with modern décor, featuring amenities such as free Wi-Fi, a seating area, work desk, and flat-screen TV. Relax on wooden floors and take in the view from the large windows. The bathrooms are equipped with complimentary toiletries.

Dining and Exploration
Start your day with a delicious breakfast at the hotel's restaurant. Venture out to discover Zaandam’s Water tower and the industrial heritage of the Hembrug area. With Amsterdam just a short train ride away, there's much to explore.

Book your stay at Best Western Zaan Inn for a memorable experience!

Important information:

Please note that the card used to make the booking has to be presented upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

7.7
Based on 2409 reviews
Cleanliness: 7.2
Service: 8.8
Location: 9.2
Room Quality: 6.2
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 7.2
K
Karan • family_with_children • in
10
2026-11-07 • via Nuitee
E
Eduardo • couple • br
10
Ótima estadia
Pros:

Equipe muito educada e solicita. Local muito bem organizado e funcional.

Cons:

Nada a falar.

2026-11-03 • via Nuitee
M
MAMI • couple • ch
5
2026-11-02 • via Nuitee
H
Heleen • couple • nl
7
2026-11-01 • via Nuitee
S
SReinders • family_with_children • nl
3
Teleurstellende prijs-kwaliteitverhouding: basic kamer met weinig comfort
Pros:

Prima locatie bij het centrum

Cons:

De kamer was erg basic voor de prijs die ervoor wordt gevraagd. De prijs-kwaliteitverhouding is wat ons betreft absoluut niet in verhouding. Alles voelde erg minimalistisch en karig aan. Zo stonden er bij de koffie- en theefaciliteiten slechts één koffiecupje en één theezakje klaar.

Daarnaast was het doucheputje verstopt en misten we een smart-tv. De kamer was bovendien erg fris. Ondanks het volgen van de duidelijke instructies kregen we de verwarming niet goed aan de praat. Ook de bedden waren erg zacht.

Al met al vonden we de kamer behoorlijk tegenvallen, zeker gezien de prijs. Erg jammer, want we hadden voor dit bedrag meer comfort en voorzieningen verwacht.

2026-11-01 • via Nuitee
A
Ansar Ahmed • solo_traveller • in
10
Amazing stay with great room and special mention to the hotel staff for such a great hospitality
Pros:

The location.

2026-10-31 • via Nuitee
X
Xavier • family_with_children • be
8
Bon séjour
Pros:

Le lit, la proximité de la gare

2026-10-30 • via Nuitee
Щербина • extended_group • de
10
2026-10-29 • via Nuitee
H
Holly • couple • gb
8
Lovely, stress free stay. Thank you!
Pros:

Nice large bed, clean and quiet. Close to supermarket and train station. Staff were friendly and approachable.

Cons:

Nothing

2026-10-27 • via Nuitee
A
Andrei • couple • ro
8
2026-10-27 • via Nuitee
S
Sara • family_with_children • ma
7
2026-10-26 • via Nuitee
F
Freddy • couple • fr
10
2026-10-26 • via Nuitee
N
Nathan • couple • gb
8
Good location , clean room , reception staff not great
Pros:

Good location , near train station
Easy self check-in
Room modern and clean

Cons:

Doors to reception were locked when we returned one evening , no one on other end of phone , not answering the intercom , lady eventually returned and was on the phone chatting and didn’t apologise for keeping people waiting at 3 am in the wind and rain

2026-10-26 • via Nuitee
M
Moipone Palesa • couple • za
7
Lovely stay and great location.
2026-10-25 • via Nuitee
H
Hortense • couple • fr
8
Bon séjour dans l'ensemble avec quelques améliorations rapides et faciles à mettre en place.
Pros:

Le séjour global s'est bien passé. L'hotel est bien situé proche du train, parking sur place, chambre et literie correctes.

Cons:

Deux points décevants
Le premier, une porte qui donne sur l'ascenseur/escalier claque constamment. La bruit s'entend et se ressent des chambres au premier étage (114 dans notre cas).
Le second, nous avons respecté chaque jour la consigne vis à vis des serviettes pour les conserver pendant notre séjour, mais elles ont été changées à chaque coup. Dommage pour le côté "green"

2026-10-25 • via Nuitee
Καλουδης Μανωλης • family_with_children • gr
8
2026-10-25 • via Nuitee
B
Benjamin • family_with_children • de
8
Guter Ausgangspunkt für Ausflüge nach Amsterdam
Pros:

Sehr nettes Personal, ruhiges Zimmer. Schönes Ambiente im Frühstücksraum. Spiele und Billiard. Gute Parkmöglichkeiten und über den Bahnhof guter Zugang nach Amsterdams Innenstadt. Leichtes Prozedere zum Ein- und Auschecken.

Cons:

Sehr kleiner Kühlschrank in der Kitchenette. 2. Zimmer der Suite hatte kein Fenster, dadurch schwierig zu lüften, trotz Lüftungsanlage. Gläserne Tür zum Bad bietet Einblicke. Boden könnte noch etwas sauberer sein.

2026-10-24 • via Nuitee
A
Ana • family_with_children • us
10
2026-10-23 • via Nuitee
B
Broux • solo_traveller • fr
10
Pros:

La cadre, la déco, les équipements et la tranquillité.
Une grande proximité avec tous les commerces

2026-10-22 • via Nuitee
C
Cristina • solo_traveller • nl
9
2026-10-22 • via Nuitee