Best Western Zaan Inn, Amsterdam - Zaandam

Hotels
•
Best Western
8 (2303 reviews)
Grenehout 22 , Zaandam , nl

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Old room condition

Categories

Cleanliness
7.25
Multiple comments indicate cleanliness issues with rooms being old and not properly cleaned.
Service
8.75
General sentiment of service is positive, though some issues were reported with check-in.
Location
8.75
Many reviews praise the location being close to public transport and city center.
Room Quality
7.25
Rooms are described as dark and outdated, with some complaints regarding their condition.
Amenities
7.75
Limited amenities reported, like lack of basic kitchen items.
Value for Money
7.75
Comments suggest the hotel is priced on the higher side for the quality provided.
Food and Beverage
8.25
Mixed feedback on breakfast quality, but overall satisfactory.
Overall Experience
8.25
Varied experiences mentioned; while some guests had negative experiences, positives balance the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:18

Property Description

Convenient Location
Situated just a 3-minute walk from Zaandam’s train station, Best Western Zaan Inn offers easy access to transportation for your travels. Explore nearby attractions with ease.

Comfortable Accommodation
Enjoy bright rooms with modern décor, featuring amenities such as free Wi-Fi, a seating area, work desk, and flat-screen TV. Relax on wooden floors and take in the view from the large windows. The bathrooms are equipped with complimentary toiletries.

Dining and Exploration
Start your day with a delicious breakfast at the hotel's restaurant. Venture out to discover Zaandam’s Water tower and the industrial heritage of the Hembrug area. With Amsterdam just a short train ride away, there's much to explore.

Book your stay at Best Western Zaan Inn for a memorable experience!

Important information:

Please note that the card used to make the booking has to be presented upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8
Based on 2303 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.25
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.25
K
Kellie • family_with_children • sg
8
Pros:

Comfortable

Cons:

Nil

2026-05-09 • via Nuitee
W
Wendy • couple • fr
8
2026-05-08 • via Nuitee
U
Ulisses Freire • solo_traveller • br
8
Cons:

Infelizmente, a carniça de cigarro de maconha dentro do hotel, principalmente, na escada e corredor era muito forte.

2026-05-08 • via Nuitee
E
Enza Cinzia • family_with_children • it
7
Piacere tranquillo
Pros:

Dddd

Cons:

Nulla

2026-05-08 • via Nuitee
A
Anastasia • couple • gb
1
The daytime manager was very pleasant. The evening Agency Worker was awaiting the night manager at 11 pm and failed cont
Pros:

The location was essential and okay. The daytime manager that we met in the morning was extremely apologetic and extremely pleasant.

Cons:

Filthy dirty shower head , old Taki table to put by the bedside as bedside cabinets paint peeling off of them, the luggage rack was grubby paint peeling off of it, neck curtains filthy., no kettle supplied, and a hairdryer that was not fit for purpose. I had paid €209 for an absolute disgraceful room.. these rooms should not even be rented out. It is disgusting.. the pictures reflect nothing that is shown on Booking.com and you need to address this. I was also furthermore charged a further charge a city tax at the premises of which Booking.com produced an invoice to say that the city tax have been paid and included in the price this was disputed and is not resolved..

2026-05-07 • via Nuitee
K
Kwarteng • couple • gb
10
2026-05-06 • via Nuitee
X
Xiaohui • family_with_children • au
6
More suitable for business travellers, with room for improvement in comfort and service
Pros:

Overall, the hotel seems more suited to short business stays rather than family travel.

Cons:

The breakfast selection was quite basic and did not represent good value for the price charged.

2026-05-06 • via Nuitee
M
Manuela, Mirco & Mia • family_with_children • de
7
it was okay for 2 nights, would not choose it for a longer stay
Pros:

Liked the short way to the Zaandam train Station, also it was very quiet at every time.

Cons:

Couldn’t open the Window in the room, it was sealed.
The sleeping light in the second room without window was really dark, not useful in this very dark room at night. Also the glass door to the bathroom is not perfect, as you might disturb the person sleeping in the windowless room when need to use bathroom at night. The light in the bathroom is not good if you are a woman and need to do your make up there.

2026-05-05 • via Nuitee
S
Sophie • couple • gb
7
Good value for money, clean and comfortable. Only downside is the poor luggage storage
Pros:

Property was clean, good location, great value for money. Beds comfy and room spacious and has everything you need.

Cons:

Luggage storage is poor. You leave your luggage on a shelf, right at the front door of the property. No secure room or any sort of safety for your bags, they have to be left at your own risk right where anyone can walk in off the streets. We ended up paying in the centre of Amsterdam for 2 lockers costing us €18. Poor addition to the hotel. We were extremely disappointed by this as this is a simple thing most hotels provide for users, especially as the hotel is in zaandam and not near the airport/ centre of Amsterdam.

2026-05-04 • via Nuitee
R
Raffaelina • family_with_children • it
8
Pros:

Posizione

Cons:

La pulizia molto scarsa

2026-05-03 • via Nuitee
M
Michel • couple • be
7
Pros:

La chambre correct propre

Cons:

Déjeuner la note la plus négative pour le prix
Insonorisation des chambres 😕

2026-05-03 • via Nuitee
L
Lucyana • solo_traveller • br
9
Na medida
Pros:

Perto de supermercado, assim evita-se o custo do café da manhã e tbm do centro de Zaandam, facilmente alcançável a pé. O Intel Hotel, o parecido com lego, fica perto a pé. Otima opção tbm para conhecer Zaans Schans, que pode ser feito de bicicleta, carro...

Cons:

De pagar o estacionamento e ter que pagar apartado o café da manhã

2026-05-02 • via Nuitee
A
andrew • extended_group • gb
8
great stay.
Pros:

The hotel is very central to the town centre and railway station.

Cons:

nothing to dislike.

2026-05-02 • via Nuitee
L
linda • family_with_children • se
9
2026-05-02 • via Nuitee
R
Renate • solo_traveller • at
7
Cons:

Bett war zu weich

2026-05-01 • via Nuitee
A
Anthony • solo_traveller • gb
8
2026-04-29 • via Nuitee
K
Kay • couple • nl
8
Prima in orde
Pros:

Ligging

Cons:

Borg betalen als je rechtstreeks wil boeken

2026-04-27 • via Nuitee
M
MUKISH • couple • fr
6
Ça va
Pros:

Oui

2026-04-26 • via Nuitee
M
Manuel • solo_traveller • fr
9
Pros:

La chambre spacieuse et confortable, l emplacement idéal tout proche des commerces et surtout de la gare pour se rendre à Amsterdam en 10 min.

2026-04-24 • via Nuitee
M
margarida • couple • br
5
Pros:

Localizacao

Cons:

1 dos quartos estava com o mini refrigerador quebrado e so trocaram no 5 °dia .Não entendi a taxa municipal que eu já tinha pago no Brasil e tive que pagar novamente.

2026-04-21 • via Nuitee