Blue Skye Guest House 8

Hotels
3.4 (1135 reviews)
17 Charlotte Street , Brighton & Hove , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Express check-in/check-out
Hot tub/Jacuzzi
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Comfy bed
Cons:
Poor cleanliness
Inadequate service
Damaged facilities

Categories

Cleanliness
1.79
Multiple reviews highlight significant cleanliness issues, including dirty rooms and mould.
Service
3.76
Some complaints about slow AI responses but noted standard service quality.
Location
5.8
Location was mentioned as nice and close to pubs, which is a positive aspect.
Room Quality
2.25
Several reviews mention inadequate room conditions, such as damaged facilities.
Amenities
3.78
Amenities were not satisfactory due to inadequate heating and basic facilities.
Value for Money
3.24
Expected quality not met for the price paid, with extra charges causing dissatisfaction.
Food and Beverage
3.29
No mention specific to food or beverage services.
Overall Experience
3.26
Overall sentiments indicate significant dissatisfaction with various aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:32

Property Description

Prime Location
Stylish Rooms
Vibrant Neighborhood

Book now to experience the best of Brighton at the Brighton Breeze with its stylish rooms and prime location near the vibrant Kemp Town neighborhood.

Important information:

This property offers online self check-in only.

In order to complete the online self check-in process, each guest is required to provide Identification before arrival. If you choose not to provide your ID before arrival, you may not use the online self check-in. A check in fee of POUND 25 will apply. To ensure the safety, security, and registration of all guests, an insurance fee is required of four pounds and ninety seven pence per guest.

This nonrefundable fee is for the pre-authorization on the card provided prior to the check in, covering any incidental charges, smoking violations detected or unsettled payments at check-out. Please note early check in or late check out are only possible at a surcharge. If you haven’t completed the online check in by 18:00PM costs POUND 25 to check in after 18:00PM. A surcharge fee of POUND 49 applies for arrivals after check-in hours.

All requests for late arrival are subject to confirmation by the property. The property will only accommodate the number of guests specified in the booking confirmation. A surcharge of POUND 35 per person per night applies for each additional guest you wish to add to your reservation. Additional unregistered guests are not allowed at the property.

Smoking anywhere on site or out of any window, or covering the fire alarm is strictly prohibited. Violating this policy will result in an additional fee of POUND 200. Your reservation will be immediately terminated and will remain nonrefundable.

Quiet hours are between 22:00:00 and 07:00:00.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Guests under the age of 18 can only check in with a parent or official guardian.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £9 per person per stay when using an available cot.
    Children up to and including 3 years old stay for £9 per person per night when using an existing bed.
    People no matter the age stay for £35 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

3.4
Based on 1135 reviews
Cleanliness: 1.79
Service: 3.76
Location: 5.8
Room Quality: 2.25
Amenities: 3.78
Value for Money: 3.24
Food and Beverage: 3.29
Overall Experience: 3.26
J
Jonathon couple gb
1
Horrible
Pros:

Nothing

Cons:

From the moment we arrived, it was clear that the accommodation was not of an acceptable standard. We immediately noticed damaged flooring, an overall lack of cleanliness, and visible dirt and hair throughout the room, including in the bed. Most concerning was that the property bore very little resemblance to the accommodation advertised in your photos, which we feel was highly misleading. In addition, several advertised amenities were either missing or not fit for purpose. We were promised a refrigerator and coffee machine; instead, we were provided with a fridge that did not work at all—meaning food we had brought with us could not be stored—and a kettle with basic coffee sachets, which is not what was advertised. The fan provided appeared unsafe, was extremely noisy, and did not work properly on first use. To add to this, the bedside lamp was also broken.

2026-05-29 via Nuitee
A
Andrew solo_traveller gb
1
abysmal
Cons:

Getting in to the property was very difficult for me and many other customers

2026-05-28 via Nuitee
D
Dawn solo_traveller gb
1
Pros:

The company is a scam, do not book here!!

Cons:

They charge you more after booking the actual room, sending you some dodgy link to click on, then if you check in after a certain time you get charged more, absolute joke. It also takes them 2 days to get back to message you sent and they dont answer the phone either.

2026-05-28 via Nuitee
J
Joel solo_traveller gb
1
Pros:

Scam

Cons:

Scam

2026-05-28 via Nuitee
M
Marlena family_with_children gb
1
We were very disappointed with the hotel, I think the price is too high for such conditions.
Cons:

Room No. 5: Complimentary toiletries - none, towels - only one for two people, desk - none, fan/air conditioning - none, tumble dryer - none, wardrobe or closet - none, wireless internet - none and no phone coverage, dining area - none, clothes rack - none, toilet paper - a piece (we stayed for two nights and had to buy it ourselves), fire alarm hanging from the ceiling above the bed with cables, bathroom - no light, and bird poop on the window handle. In the room no. 7 on the first floor, the window has no handles, no fan or air conditioning, no internet, and no phone coverage.

2026-05-28 via Nuitee
E
Estelle extended_group fr
5
Vraiment passable
Pros:

Les lits étaient confortables et propres.

Cons:

Il y avait une odeur de tabac vraiment forte dans la salle de bain (venant de l'étage d'en dessous). De plus la douche fuyait, quelqu'un est venu nous le dire après 2min en disant de ne pas trop prendre de douche (nous avons pris nos douches, c'est un peu lunaire cette demande). Le réglage de la température de l'eau était quasi impossible : soit glacée, soit bouillante, un cauchemar. En résumé, au vu des commentaires précédents, nous étions contentes que l'établissement existe (le check-in est une galère aussi, il ne faut pas mettre de l'IA partout) mais nous ne recommandons pas : très cher pour ce que c'est la chambre est minuscule et sent le tabac.

2026-05-28 via Nuitee
D
Daniel solo_traveller gb
1
2026-05-27 via Nuitee
H
Harrison couple gb
1
Non existent, a shockingly incompetent company
Pros:

N/a as we didn’t even get a room

Cons:

Absolute scam, do not go here! We did not get a room and I am in talks to get this place removed off this website

2026-05-27 via Nuitee
M
Marek solo_traveller gb
1
2026-05-27 via Nuitee
C
charlotte extended_group gb
1
Had a phone call 2 hours before check in to say they were cancelling. I had already travelled to Brighton and had nowher
2026-05-27 via Nuitee
J
Jassodra family_with_children gb
1
The property is not habitable needs repairs to the wimdows and taps as well regular cleaning
Pros:

Nothing It was old broken window unable to close had bugs and spiders flying around had no fan or Air conditioner no one at the property to assist

Cons:

The property is old and rundown leaking taps couldn’t sleep

2026-05-26 via Nuitee
R
Ronald solo_traveller gb
1
Scamm
Cons:

Totally scam, don't stay at this place, very dirty and they ask you for extra money other wise they don't let you in, no Internet, door was broken and hair everywhere, very rude the way the proceed, they just want to get the money and that's it.
Very long check in trough WhatsApp, they send you links for you to pay and other wise can't continue with the check in, i had a very bad day.

2026-05-25 via Nuitee
R
ruby solo_traveller gb
1
2026-05-25 via Nuitee
N
nigel solo_traveller gb
1
not good
2026-05-25 via Nuitee
S
Salvatore solo_traveller it
1
The smallest room I have seen in my life, I had problem to open the luggage for the space and they ask money to do the c
2026-05-25 via Nuitee
D
Daemon solo_traveller gb
1
Pros:

Terrible customer service.
No reception all online bookings, made to pay extra fees then wasnt sent codes for entry.

Cons:

Made me pay extra fees for early check in then wasnt anyone there to check us in, then they told us would he 8pm check in only to refuse is entry via email at 3pm.
No real reasons disgusting customer services and haven't even received full refund.
Be careful they are scamming people out of money I was 1 of 3 guest who experienced the same thing on the same day.

2026-05-25 via Nuitee
N
Nisha extended_group gb
4
Not recommended!
Pros:

Very standard!

Cons:

There was a lack of communication and everything was through AI. There were 2 numbers given however, it was impossible to speak to anyone. There were no instructions on how to check in, what we had to do so there was a lot of wasted time and waiting around. There was a lot of noise, bedrooms are small

2026-05-24 via Nuitee
A
Andres Felipe solo_traveller gb
1
2026-05-23 via Nuitee
D
Dr Muhammad family_with_children gb
1
Not for me
Pros:

No comment

Cons:

No comment

2026-05-22 via Nuitee
J
Junior solo_traveller gb
1
Horrible fatal horrible
Pros:

Nada

Cons:

Horrible tenía dos colchones en la cama seguramente para no tirarlos el check in horrible tardo muchísimo la puerta de la mampara no serraban bien. La puerta de la entrada quedaba abierta toda la noche no me sentía seguro. Me sentí estafado con el tema de pagar extra por el check in. Horrible pior booking de mi vida de hotel. No recomiendo a nadie

2026-05-22 via Nuitee