Blue Skye Guest House 8

Hotels
3.4 (1082 reviews)
17 Charlotte Street , Brighton & Hove , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Express check-in/check-out
Hot tub/Jacuzzi
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Comfy bed
Cons:
Poor cleanliness
Inadequate service
Damaged facilities

Categories

Cleanliness
1.79
Multiple reviews highlight significant cleanliness issues, including dirty rooms and mould.
Service
3.76
Some complaints about slow AI responses but noted standard service quality.
Location
5.8
Location was mentioned as nice and close to pubs, which is a positive aspect.
Room Quality
2.25
Several reviews mention inadequate room conditions, such as damaged facilities.
Amenities
3.78
Amenities were not satisfactory due to inadequate heating and basic facilities.
Value for Money
3.24
Expected quality not met for the price paid, with extra charges causing dissatisfaction.
Food and Beverage
3.29
No mention specific to food or beverage services.
Overall Experience
3.26
Overall sentiments indicate significant dissatisfaction with various aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:32

Property Description

Prime Location
Stylish Rooms
Vibrant Neighborhood

Book now to experience the best of Brighton at the Brighton Breeze with its stylish rooms and prime location near the vibrant Kemp Town neighborhood.

Important information:

This property offers online self check-in only.

In order to complete the online self check-in process, each guest is required to provide Identification before arrival. If you choose not to provide your ID before arrival, you may not use the online self check-in. A check in fee of POUND 25 will apply. To ensure the safety, security, and registration of all guests, an insurance fee is required of four pounds and ninety seven pence per guest.

This nonrefundable fee is for the pre-authorization on the card provided prior to the check in, covering any incidental charges, smoking violations detected or unsettled payments at check-out. Please note early check in or late check out are only possible at a surcharge. If you haven’t completed the online check in by 18:00PM costs POUND 25 to check in after 18:00PM. A surcharge fee of POUND 49 applies for arrivals after check-in hours.

All requests for late arrival are subject to confirmation by the property. The property will only accommodate the number of guests specified in the booking confirmation. A surcharge of POUND 35 per person per night applies for each additional guest you wish to add to your reservation. Additional unregistered guests are not allowed at the property.

Smoking anywhere on site or out of any window, or covering the fire alarm is strictly prohibited. Violating this policy will result in an additional fee of POUND 200. Your reservation will be immediately terminated and will remain nonrefundable.

Quiet hours are between 22:00:00 and 07:00:00.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Guests under the age of 18 can only check in with a parent or official guardian.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £9 per person per stay when using an available cot.
    Children up to and including 3 years old stay for £9 per person per night when using an existing bed.
    People no matter the age stay for £35 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

3.4
Based on 1082 reviews
Cleanliness: 1.79
Service: 3.76
Location: 5.8
Room Quality: 2.25
Amenities: 3.78
Value for Money: 3.24
Food and Beverage: 3.29
Overall Experience: 3.26
R
Rigers couple gb
1
Ur hotel makes me sick
Pros:

Top list for the most shit hotel i ever been

Cons:

Everything dirty ,old no wifi ,no windows open ,dirty walls and i bet the road its more clean than that carpet 🤢🤮

2026-04-15 via Nuitee
P
petra solo_traveller gb
1
Pros:

Absolutely nothing worse guests house ever !!

Cons:

This is my worst experience ever .
On arrival I had problems, paid extra for early check in and was informed I will get checked in code 4 pm but it took nearly till 5 pm . Staff was ok but didn't know what there doing could not phone them only communication through text which was not helpful.

I had two rooms. The first room had no light in the bathroom, the bed base was shabby, smoke detector hanging off the ceiling. No cold water only hot water in the shower . Was promised someone will come and have a look at this but this didn't happen. No notice to kind the step when entering the room nearly had an accident.

Then in the second room things went from bad to absolutely worse.
No light in the bathroom again, a whole in the ceiling could see the electrical cables.
The window only stayed open with a piece of wood!
Carpet dirty,.

Then I went to bed next thing I had a feeling of itchiness , got up and bedbugs in the bed .
Keep checking the carpet couldn't see any, moved the bed out and there were lots of them. Was absolutely disgusted with this. Had to sleep with my friend which was not ideal.
Have been bitten twice by bed bugs!
Contact the receptionist next day, no apologies from them , just said will move me to another room which of course I didn't want. Also their ignored my text first and denied that there was a bedbug problem

I checked out.

2026-04-12 via Nuitee
M
mark solo_traveller gb
1
Customer service the poorest I have ever come across, will be raising complaints.
Pros:

Location

Cons:

We were moved to a different property with no explanation, didn’t have the amenities that I booked.

2026-04-12 via Nuitee
L
Lambton family_with_children gb
1
do not stay no surcuity in rooms
Pros:

nothing didn't stay

Cons:

didn't like everything room was not secure had late check in and owners did not care about safety

2026-04-10 via Nuitee
M
Mg couple gb
1
The worst experience ever! Do not recommend to anyone!
Pros:

Nothing! we didn’t get get chance to stay in the hotel which I paid £100 for it

Cons:

Everything ! No details to get to the hotel! No customer service! Scam!

2026-04-08 via Nuitee
V
Virga couple gb
1
We did not stay as it got cancelled the last minute on the busy marathon weekend, ended up driving in the morning to sup
Pros:

N/A

Cons:

N/A

2026-04-08 via Nuitee
R
rikayla couple gb
1
absolutely shocking
Pros:

nothing

Cons:

everything , wasn’t clean mold on the ceiling shower floor had black stuff on it hard to access tv all Chinese sent us the wrong code no staff to help at all you couldn’t even get into the building

2026-04-06 via Nuitee
I
isla solo_traveller gb
5
2026-04-05 via Nuitee
I
ImmigrantPunk solo_traveller gb
7
Great location, decent comfort, not the cleanest, not accessible to those with mobility issues.
Pros:

Location was great, communication before arrival was great, ease of getting into hotel was great, and room was exactly what was asked for - tiny bed which was comfortable, tea kit, window.

Cons:

Four flights up with no access for disabled humans is not ideal and was not warned about. When I asked (after arrival) no resonse came. In fact, no communication came whatsoever after code to enter building was given, in spite of multiple messages sent asking for information. It only mattered when I got out of the shower to use the towel and dry myself off, but when the towel was unfurled it revealed a crusty brown spot that flaked off - it was unclear whether it was poo or mud, but I was understandably disgusted. There was no other towel bigger than a hand towel to use for drying off. No biggie, I thought, I can ask for a clean towel for the next shower. I did ask, a few times, and got no response. Having to dry off with a tiny towel is not tragic, but it's not ideal. It also made me doubt the cleanliness of the other towels. Regardless, I did survive and got a restful sleep. Still, there was no communication back from the host.

2026-04-03 via Nuitee
L
Lucie solo_traveller gb
1
2026-04-03 via Nuitee
N
Nicola solo_traveller gb
3
Pros:

Location

Cons:

Communication. No code. Wrong address. Room dusty damaged and sad

2026-04-02 via Nuitee
J
Joyce solo_traveller gb
1
Regrettable
Pros:

Location

Cons:

Services

2026-04-01 via Nuitee
A
Alan solo_traveller gb
1
didn't send me a room number or entry code so had to stay elsewhere. Nightmare
2026-03-31 via Nuitee
J
Johnathan couple gb
1
Péssimo
Pros:

Da hora de ir embora.

Cons:

O check in foi cobrado mais £:11,94 e demorou mais de uma hora pra me passar o acesso, fiquei sem energia total por uma hora e de madrugada havia um buraco na parede do quarto e tinha alguém fumando em algum lugar e tive que passar a noite toda parecendo que havia alguém dentro do meu quarto fumando! Horrível noite!

2026-03-31 via Nuitee
D
Dan solo_traveller gb
1
Pros:

Nothing

Cons:

Everything its smelt of sewage not been cleaned stapled and duck tapped carpet telly had no signal

2026-03-31 via Nuitee
A
Amy solo_traveller gb
1
Cons:

Gross

2026-03-28 via Nuitee
A
Amy solo_traveller gb
1
Cons:

Awful

2026-03-28 via Nuitee
M
michelle solo_traveller nz
1
Derelict room in Brighton
Pros:

Linen was clean

Cons:

Dirty room, no working lights in bathroom. Springs on ancient mattress of very small bed were poking through . Pillow old as f.
Carpet torn and dirty. Cabinet in bathroom all broken and whole place was not as advertised. Smelled of marijuana smoke the whole time despite all the no smoking signs. Window could not be opened so it smelled all the time. When I booked I requested earlier check in and that was allowed. Then the automated check in would not message instructions for entry until 4pm
Despite messaging four times to request change of room or lights to be fixed in bathroom, no reply. Apparently anything you need, just message. No. They do not reply. And icing on the cake wes a &12 charge with a check in process that was not included in the booking details..
This is a terrible property and booking .com should remove them from the site.

2026-03-28 via Nuitee
S
Salim couple gb
2
Could’ve been a lot better. There was no response from the host after I called several times because I needed assistance
Pros:

Bed was comfy

Cons:

No parking, shower needs upgrading majorly, fridge wasn’t working, bathroom smelt like damp.

2026-03-27 via Nuitee
R
Reilly solo_traveller gb
1
Pros:

Nothing there's no staff, there's no light in the bathroom. The radiator won't turn off. The mattress is like carboard. Where do I sort? There's so much more. I'm pretty sure there's Poo on the radiator as well. So the fact that you can't turn it off means that you're smelling warm Poo, the carpets smell of pea with place needs. Work badly

Cons:

I understand this is a cheap hotel.
But there is not one redeeming quality about this place.

2026-03-26 via Nuitee