Paihia Pacific Resort Hotel

Hotels
7.6 (2334 reviews)
27 Kings Road , Paihia , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Clean and spacious rooms
Affordable pricing
Cons:
Bed comfort issues
Cleanliness in bathrooms
Noisy amenities
Outdated facilities

Categories

Cleanliness
6.93
Multiple reviews mentioned issues with cleanliness, particularly in the bathrooms.
Service
8.4
Several reviews highlighted friendly and helpful staff.
Location
8.44
Reviews consistently praised the convenient location near the beach and attractions.
Room Quality
7.39
While some rooms were reported as clean and spacious, there were concerns about bed comfort.
Amenities
7.42
Amenities like the pool were well-received, but some facilities were described as outdated.
Value for Money
7.88
Guests felt the hotel offered good value for its location and amenities.
Food and Beverage
6.93
Some reviews indicated average breakfast options.
Overall Experience
7.4
Overall, guests had a pleasant experience, but some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:25

Property Description

Prime Location near Paihia Beach
Experience luxury just steps away from the sandy Paihia Beach at Paihia Pacific Resort. Enjoy the convenience of being a stone's throw away from the beach, perfect for a relaxing getaway.

Amenities for Relaxation and Recreation
Unwind in the outdoor pool or hot tub, stay active in the fitness center, and let the tour desk organize thrilling activities like horse riding and diving. There's something for everyone at Paihia Pacific Resort.

Comfortable Rooms with Modern Facilities
Indulge in rooms equipped with flat-screen TVs, refrigerators, and tea/coffee makers. With ironing facilities and hairdryers in each room, enjoy a comfortable stay with all the necessary amenities.

Book now to experience the perfect blend of relaxation and adventure at Paihia Pacific Resort.

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for NZD 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2334 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 7.4
D
Destiney solo_traveller nz
9
2026-05-23 via Nuitee
S
Snowden solo_traveller nz
4
Pros:

The staff are awesome, the location is great and the facilities are tidy and clean.

Cons:

The beds were hard as rock it was like I slept on the floor. The shower head was too low and not much pressure.
But overall was cheap to stay.

2026-05-19 via Nuitee
T
Tania solo_traveller nz
4
2026-05-18 via Nuitee
D
Darren extended_group nz
10
2026-05-17 via Nuitee
J
Janet solo_traveller nz
8
Overall I enjoyed my stay, rest and relax
Pros:

Having a verandah, security from the main entrance/ double lock on the door. A wide stairway to take up luggage.

Cons:

The bed was too firm. The ease of someone potentially entering through the verandah from next door on either side & leaving the window open for fresh air, as someone who visited on my own.
The drunk who returned at 1 am in the morning, where it echoes throughout the neighbourhood downstairs and in the stairwell. I chose, as advertised, a parking spot. I won't book that again, as it was standard parking, nothing special about it. There would be more than enough parking spaces, from what I observed downstairs in the parking lot. Old android TV-Veon with no internet platforms like Netflix, Youtube. Glad I took my macbook. Sky TV and sports, and a few channels are available.

2026-05-14 via Nuitee
C
chuah family_with_children nz
2
i night
Pros:

nothing

Cons:

at all

2026-05-13 via Nuitee
B
Bernadette solo_traveller nz
10
Pros:

It was warm, friendly and the hospitality was excellent. The couple who owned the Hotel that's a 50% service and go a mile to help customers. This Hotel is on my family list.

Cons:

No complaints or comments

2026-05-10 via Nuitee
M
michael solo_traveller nz
10
2026-05-10 via Nuitee
J
Jenyns solo_traveller nz
8
2026-05-10 via Nuitee
B
Bernadette solo_traveller nz
10
2026-05-10 via Nuitee
N
Nathan couple nz
10
2026-05-09 via Nuitee
M
Maringata family_with_children nz
7
Pros:

location and comfort

Cons:

it says house keeping daily but it wast

2026-05-04 via Nuitee
V
VINAS GAJERA family_with_children nz
8
2026-05-02 via Nuitee
K
Kamlesh family_with_children nz
5
Pros:

Nothing

Cons:

Nothing

2026-05-01 via Nuitee
N
Norman couple gb
10
For a centre to travel around from or just somewhere to relax for a few days it is hard to beat.
Pros:

Beautiful location, well equipped complex. Great breakfast handy for the beachfront.

Cons:

A little out of town. 5 minute drive but twenty minute walk to town centre.

2026-04-29 via Nuitee
K
Kw8aKtChilL family_with_children nz
10
Kindness can go a long way
Pros:

We were not able to make it up to paihia for our 4 night stay due to the severe weather. Although outside of our booking date, Howie the man, gave us a full refund. Most places would not have even with the circumstances. So my family and we're very greatful for his kindness and will plan to head back up when the time is right. If this is the type of kindness expected I assume the stay and service will be the same, Thank you Howie.

Cons:

Have only good things to say

2026-04-28 via Nuitee
H
Hannah solo_traveller gb
10
2026-04-27 via Nuitee
B
Birch solo_traveller nz
7
Pros:

We really enjoyed our stay at the motel/resort. The location was excellent and made everything easy and convenient for us. The facilities were good and well looked after, and the breakfast was especially nice — really yum and a great way to start the day.
The rooms were comfortable and suited our needs well overall.

Cons:

The only downside for us was the beds, as they made us a bit itchy, which affected our sleep a little.
Aside from that, everything else was great and we appreciated the stay.

2026-04-27 via Nuitee
M
Maringata family_with_children nz
7
2026-04-27 via Nuitee
L
Linnet couple nz
9
Easy location
2026-04-26 via Nuitee