Paihia Pacific Resort Hotel

Hotels
7.6 (2267 reviews)
27 Kings Road , Paihia , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Clean and spacious rooms
Affordable pricing
Cons:
Bed comfort issues
Cleanliness in bathrooms
Noisy amenities
Outdated facilities

Categories

Cleanliness
6.93
Multiple reviews mentioned issues with cleanliness, particularly in the bathrooms.
Service
8.4
Several reviews highlighted friendly and helpful staff.
Location
8.44
Reviews consistently praised the convenient location near the beach and attractions.
Room Quality
7.39
While some rooms were reported as clean and spacious, there were concerns about bed comfort.
Amenities
7.42
Amenities like the pool were well-received, but some facilities were described as outdated.
Value for Money
7.88
Guests felt the hotel offered good value for its location and amenities.
Food and Beverage
6.93
Some reviews indicated average breakfast options.
Overall Experience
7.4
Overall, guests had a pleasant experience, but some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:25

Property Description

Prime Location near Paihia Beach
Experience luxury just steps away from the sandy Paihia Beach at Paihia Pacific Resort. Enjoy the convenience of being a stone's throw away from the beach, perfect for a relaxing getaway.

Amenities for Relaxation and Recreation
Unwind in the outdoor pool or hot tub, stay active in the fitness center, and let the tour desk organize thrilling activities like horse riding and diving. There's something for everyone at Paihia Pacific Resort.

Comfortable Rooms with Modern Facilities
Indulge in rooms equipped with flat-screen TVs, refrigerators, and tea/coffee makers. With ironing facilities and hairdryers in each room, enjoy a comfortable stay with all the necessary amenities.

Book now to experience the perfect blend of relaxation and adventure at Paihia Pacific Resort.

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for NZD 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2267 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 7.4
S
Susan and Anthony • couple • au
6
Cons:

There were no sheer curtains on windows/ sliding door. Which meant we had no privacy. Therefore, we had no natural light in our room. This would put us off staying here again.
The bathroom flooded, and the sink didn’t really drain. The bed was very comfortable, but the room and bathroom generally needs an update.
The pool was very nice

2026-03-21 • via Nuitee
T
Talia • family_with_children • nz
10
Great stay, will be back.
Pros:

The room was huge, enough room to sleep, walk around and have space.
The shower was amazing and the staff were lovely. Checked in late but it was smooth

Cons:

Nothing

2026-03-21 • via Nuitee
A
Alyson • family_with_children • au
10
2026-03-20 • via Nuitee
A
Andrew • couple • au
7
Budget accommodation being good value for money.
Pros:

Friendly greeting by staff at check-in and checkout. Free carparking. Rooms were a good size.

Cons:

Room was a little dated. No cutlery or plates in room. No privacy curtains on large sliding doors facing the carpark.

2026-03-19 • via Nuitee
F
Faye • couple • nz
6
Good tidy roomsp
Pros:

Good tidy rooms. Plenty of parking

2026-03-19 • via Nuitee
N
Nicola • couple • nz
6
2026-03-19 • via Nuitee
L
Lisa • couple • au
8
Great stay location perfect, comfortable nice pool and close to everything.
Pros:

The location was excellent. We walked to our cruise, restaurants and cafes. And the beach.

Cons:

A microwave would of been helpful but wouldn’t stop us from staying again

2026-03-19 • via Nuitee
S
Steven • couple • gb
9
Pros:

Breakfast selection

Cons:

Lack of fruit teas

2026-03-19 • via Nuitee
M
Mariana Genova • family_with_children • nz
6
Cons:

I didn’t like the cleaning. During my 3-day stay, the towels were only changed when I left the hotel. I left the rubbish bins at the door for them to be emptied, but they weren’t. Clearly, housekeeping is not up to standard. The breakfast is not a buffet.

2026-03-18 • via Nuitee
S
Stephen • couple • gb
7
Good value for money
Pros:

Close to the beach

Cons:

Pool area was small

2026-03-18 • via Nuitee
P
Pounamu • couple • nz
3
2026-03-17 • via Nuitee
K
Karen • solo_traveller • nz
9
A really great place to stay.
Pros:

Starting off, the host was wonderful !!. He showed me to my room which was of a good size, and while the bed was a bit firmer than I am used to, it was totally fine. Plenty of SKY channels to watch and a very very good shower. Good wee bar about 30 meters down the road and a bottle store another 10 meters further. A close walkable restaurant would have been nice.

Cons:

Nothing.

2026-03-16 • via Nuitee
S
Steph • family_with_children • nz
8
Pros:

Easy walking distance to beach. Lovely pool area. The apartment was quite tired and was due for revamp however that was reflected in the price. There was no cutlery of plates to make snacks so we had to organise our own. When mentioned on checkout we were told that they hold some at reception for this purpose and you only needed to request - There was no mention of this in the room compendium, which would have been helpful.

2026-03-16 • via Nuitee
J
Jim • couple • au
8
Good budget accomodation
Pros:

Good location, undercover parking, quite comfortable, very helpful staff, balcony with chairs

Cons:

Mould in shower recess, only one type of overstuffed pillow, zero padding in desk office chair, noisy fridge

2026-03-16 • via Nuitee
M
Martha • family_with_children • nz
10
2026-03-15 • via Nuitee
X
Xin • couple • nz
10
Pros:

Very friendly and helpful staff, helped us contact our tour group to pick us up from the hotel.

2026-03-14 • via Nuitee
B
Bruce • couple • ca
8
Nice room, but need some security on the open patio door.
Pros:

Good quiet room

Cons:

Had to open the patio door to get any air as no window. No security with open patio door.

2026-03-13 • via Nuitee
D
Devan • family_with_children • us
9
2026-03-13 • via Nuitee
M
Michelle • couple • au
8
2026-03-11 • via Nuitee
G
Geoff • couple • au
10
great location and friendly staff
Pros:

very large comfortable room

2026-03-11 • via Nuitee