Hôtel Universel, Centre de congrès Rivière-du-Loup

Hotels
8.2 (6308 reviews)
311, boulevard Hôtel-de-ville , Rivière-du-Loup , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Nice location
Comfortable beds
Friendly staff
Good restaurant
Cons:
Cleaning issues
Noise from neighbors
Expensive breakfast
Outdated decor

Categories

Cleanliness
7.66
Several reviews mentioned the initial rooms being dirty and cleaning issues.
Service
8.63
Staff described as very nice and accommodating.
Location
8.67
Location mentioned positively for convenience.
Room Quality
8.12
Generally clean and comfortable rooms mentioned.
Amenities
8.65
Facilities like the restaurant and spa appreciated.
Value for Money
7.61
Concerns over pricing especially for breakfast.
Food and Beverage
7.66
Restaurant food was good, but breakfast quality was criticized.
Overall Experience
8.63
Generally positive experiences with notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:24

Property Description

Indulge in Modern Comforts
Experience a stay like no other at Hôtel Universel, Centre de congrès in Riviѐre-du-Loup, Quebec. Each guest room is equipped with free Wi-Fi, cable TV, a microwave, refrigerator, and coffee facilities for your convenience.

Stay Active and Energized
Take advantage of the indoor pool and fitness centre during your stay. Whether you prefer a refreshing swim or a workout session, our hotel has everything you need to stay active and energized.

Convenient Amenities and Services
From small meeting rooms to direct access to a snowmobile trail in winter, Hôtel Universel offers a range of amenities to enhance your stay. Plus, with the Centre Hospitalier Regional du Grand-Portage just 3.3 km away, convenience is at your fingertips.

Contact us now to secure your reservation for a memorable stay at Hôtel Universel, Centre de congrès Riviѐre-du-Loup!

Important information:

The health center and swimming pool area will remain open.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, May 22, 2026 until Tue, May 26, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YBG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 6308 reviews
Cleanliness: 7.66
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 8.63
K
Kevin • solo_traveller • ca
10
Pros:

Très belle hôtel

2026-04-25 • via Nuitee
G
Gina • family_with_children • ca
8
Seulement une nuitée pendant un voyage mais confortable et tranquille
Pros:

Bon emplacement, facile d’accès pour l’autoroute propre et tranquille

Cons:

Rien tout était selon les attentes

2026-04-25 • via Nuitee
M
Martin • solo_traveller • ca
10
2026-04-22 • via Nuitee
M
Magalie • solo_traveller • ca
10
2026-04-22 • via Nuitee
T
Turbide • solo_traveller • ca
9
2026-04-21 • via Nuitee
P
Pipon • solo_traveller • ca
9
Pros:

Tout était correct

Cons:

Rien

2026-04-20 • via Nuitee
J
Josée • family_with_children • ca
5
Pros:

Chambre propre. Salle de sport avec équipements fonctionnels.

Cons:

Mur mal insonorisé. Spa qui est froid dans l'espace piscine. Manque d'éclairage dans la salle de bain pour la maquillage

2026-04-20 • via Nuitee
P
Pierre • couple • ca
9
Very nice.
2026-04-20 • via Nuitee
C
Caroline • couple • ca
10
2026-04-20 • via Nuitee
• couple • ca
8
2026-04-20 • via Nuitee
L
Lison • family_with_children • ca
8
2026-04-20 • via Nuitee
A
Annie • solo_traveller • ca
10
On a passé une très belle fin d’semaine!
Pros:

On a tout aimé!

Cons:

Rien, je vais retourner!

2026-04-20 • via Nuitee
V
Valerie • solo_traveller • ca
8
2026-04-20 • via Nuitee
J
Joseph • family_with_children • ca
8
Bien du plaisir
Pros:

La piscine et la chambre

Cons:

Le petit déjeuner non inclus.

2026-04-20 • via Nuitee
D
Denise • extended_group • ca
9
Malgré des gens (clients manquant de savoir vivre) j'ai aimé mon séjour, ce n'est pas de votre faut
Pros:

Le petit déjeuner était une grosse portion, très bon

Cons:

Être plus sévère pour les clients bruyant, parler fort a 2h15 du matin, claquage de porte, insister sur la discrétion, mettre des pancartes de civilité, etc

2026-04-20 • via Nuitee
M
Marc-Andre • couple • ca
10
2026-04-19 • via Nuitee
J
Joey • solo_traveller • ca
10
2026-04-19 • via Nuitee
G
Gaul • solo_traveller • ca
10
2026-04-19 • via Nuitee
M
Marc-Andre • couple • ca
10
2026-04-19 • via Nuitee
J
Jean-Paul • couple • ca
10
Court séjour agréable en combinant le spectacle de Garou au Centre Berger de RDL.
Pros:

La qualité de l'accueil
Le service dans le restaurent
L'atmosphère en général de l'hôtel

2026-04-18 • via Nuitee