Hôtel Universel, Centre de congrès Rivière-du-Loup

Hotels
8.2 (6734 reviews)
311, boulevard Hôtel-de-ville , Rivière-du-Loup , ca
+1 418-862-9520

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Nice location
Comfortable beds
Friendly staff
Good restaurant
Cons:
Cleaning issues
Noise from neighbors
Expensive breakfast
Outdated decor

Categories

Cleanliness
7.66
Several reviews mentioned the initial rooms being dirty and cleaning issues.
Service
8.63
Staff described as very nice and accommodating.
Location
8.67
Location mentioned positively for convenience.
Room Quality
8.12
Generally clean and comfortable rooms mentioned.
Amenities
8.65
Facilities like the restaurant and spa appreciated.
Value for Money
7.61
Concerns over pricing especially for breakfast.
Food and Beverage
7.66
Restaurant food was good, but breakfast quality was criticized.
Overall Experience
8.63
Generally positive experiences with notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:24

Property Description

Indulge in Modern Comforts
Experience a stay like no other at Hôtel Universel, Centre de congrès in Riviѐre-du-Loup, Quebec. Each guest room is equipped with free Wi-Fi, cable TV, a microwave, refrigerator, and coffee facilities for your convenience.

Stay Active and Energized
Take advantage of the indoor pool and fitness centre during your stay. Whether you prefer a refreshing swim or a workout session, our hotel has everything you need to stay active and energized.

Convenient Amenities and Services
From small meeting rooms to direct access to a snowmobile trail in winter, Hôtel Universel offers a range of amenities to enhance your stay. Plus, with the Centre Hospitalier Regional du Grand-Portage just 3.3 km away, convenience is at your fingertips.

Contact us now to secure your reservation for a memorable stay at Hôtel Universel, Centre de congrès Riviѐre-du-Loup!

Important information:

The health center and swimming pool area will remain open.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YBG

Location

Guest Reviews

8.2
Based on 6734 reviews
Cleanliness: 7.66
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 8.63
L
Laura • solo_traveller • ca
8
2026-08-09 • via Nuitee
M
Mylène • extended_group • ca
8
2026-08-08 • via Nuitee
F
Fouzia • solo_traveller • ca
10
2026-08-08 • via Nuitee
G
Guylaine • couple • ca
9
2026-08-08 • via Nuitee
J
Jean-François • family_with_children • ca
9
2026-08-08 • via Nuitee
V
Vincent • couple • ca
10
2026-08-08 • via Nuitee
A
Angelic • family_with_children • lb
2
Too expensive for what you get. The overall experience isn’t bad but definitely not worth the money
2026-08-08 • via Nuitee
S
Stephanie • solo_traveller • ca
8
De passage
Cons:

Le bruit dans les chambres empêchent une bonne nuit : bruit du frigidaire bruit de la ventilation comme bruit de fond.
Aussi à l’accueil le préposé nous a salué et il est parti. Il a fallu refaire la file pour pouvoir nous enregistrer.

2026-08-08 • via Nuitee
S
STEEVE • solo_traveller • ca
10
2026-08-08 • via Nuitee
E
Eric • extended_group • ca
10
2026-08-08 • via Nuitee
E
Estelle • family_with_children • ca
10
On reviendra c’est certain !
Pros:

Tout

Cons:

Rien

2026-08-08 • via Nuitee
A
Aysegul • couple • ca
8
yine kalırım ve tavsiye ederim
Pros:

otel genel olarak çok güzeldi odalar geniş temiz yataklar rahat oda aydınlık restaurant iyiydi

Cons:

klima çok gürültülüydü

2026-08-08 • via Nuitee
E
Edith • extended_group • ca
7
2026-08-08 • via Nuitee
J
Jean-François • family_with_children • ca
5
2026-08-08 • via Nuitee
M
Muriel • couple • ca
8
Séjour agréable
Pros:

Le sourire et la gentillesse du personnel, le confort, l’histoire de la ville en photos dans les couloirs et le restaurant très adéquat

Cons:

La climatisation un peu bruyante

2026-08-08 • via Nuitee
R
Robert • couple • ca
5
Pros:

Toute sauf 1 chose

Cons:

Café expresso seulement dans la chambre on bois pas sa jai demender au commis comptoir si yavais 1 autre alternatife ma dit vous avez juste a aller au tim horton pas fort c est ma 2 ieme arret chez vous et je crois que sa va etre ma derniere désolé a part de ce pepin tiute etais parfait merci

2026-08-07 • via Nuitee
D
Diana • solo_traveller • ca
1
Pros:

Staff were excellent hotel itself very good

Cons:

Beds and pillows need to be changed

2026-08-07 • via Nuitee
E
et Christian • couple • ca
8
Bien
Pros:

Très bien et propre

Cons:

Bruit venant au dessus de nous.

2026-08-07 • via Nuitee
H
Henri • family_with_children • fr
8
plutôt bien
Pros:

La piscine était très accessible

Cons:

Le prix du petit déjeuner un peu élevé

2026-08-07 • via Nuitee
E
Erin • couple • ca
8
Was perfect for an overnight!
Pros:

The pool and it was clean and offered a water fountain to fill our water bottles

Cons:

The waterslide seemed unstable

2026-08-07 • via Nuitee