Hôtel Universel, Centre de congrès Rivière-du-Loup

Hotels
8.2 (6734 reviews)
311, boulevard Hôtel-de-ville , Rivière-du-Loup , CA
+1 418-862-9520

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Nice location
Comfortable beds
Friendly staff
Good restaurant
Cons:
Cleaning issues
Noise from neighbors
Expensive breakfast
Outdated decor

Categories

Cleanliness
7.66
Several reviews mentioned the initial rooms being dirty and cleaning issues.
Service
8.63
Staff described as very nice and accommodating.
Location
8.67
Location mentioned positively for convenience.
Room Quality
8.12
Generally clean and comfortable rooms mentioned.
Amenities
8.65
Facilities like the restaurant and spa appreciated.
Value for Money
7.61
Concerns over pricing especially for breakfast.
Food and Beverage
7.66
Restaurant food was good, but breakfast quality was criticized.
Overall Experience
8.63
Generally positive experiences with notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:24

Property Description

Indulge in Modern Comforts
Experience a stay like no other at Hôtel Universel, Centre de congrès in Riviѐre-du-Loup, Quebec. Each guest room is equipped with free Wi-Fi, cable TV, a microwave, refrigerator, and coffee facilities for your convenience.

Stay Active and Energized
Take advantage of the indoor pool and fitness centre during your stay. Whether you prefer a refreshing swim or a workout session, our hotel has everything you need to stay active and energized.

Convenient Amenities and Services
From small meeting rooms to direct access to a snowmobile trail in winter, Hôtel Universel offers a range of amenities to enhance your stay. Plus, with the Centre Hospitalier Regional du Grand-Portage just 3.3 km away, convenience is at your fingertips.

Contact us now to secure your reservation for a memorable stay at Hôtel Universel, Centre de congrès Riviѐre-du-Loup!

Important information:

The health center and swimming pool area will remain open.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YBG

Location

Guest Reviews

8.2
Based on 6734 reviews
Cleanliness: 7.66
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 8.63
A
Andrew • couple • gb
9
First rate hotel with fine facilities and food
Pros:

All good thanks

Cons:

We travelled as three couples who all booked separately. Someone had got hold of our booking details and sent us emails and text messages asking us to confirm the bookings with card details and make payment. This was a well reported attempted scam by someone who had managed to get our details from the hotel system. Two of us reported this to the hotel but no reply.

2026-10-24 • via Nuitee
L
laurent • family_with_children • fr
9
2026-10-23 • via Nuitee
D
Denis • couple • ca
9
2026-10-21 • via Nuitee
F
France • family_with_children • ca
9
Pros:

Endroit tranquille, gens accueillants et chambre propre et restaurant a proximité

Cons:

Pas de séchoir a cheveu

2026-10-20 • via Nuitee
I
Isabel • couple • ca
9
2026-10-20 • via Nuitee
M
Michel • couple • ca
10
2026-10-20 • via Nuitee
S
San • family_with_children • ca
9
2026-10-17 • via Nuitee
D
Denis • couple • ca
9
2026-10-16 • via Nuitee
P
Paul • family_with_children • ca
9
2026-10-16 • via Nuitee
D
Daisy • solo_traveller • ca
10
Un bel arrêt lors d’une longue distance.
Pros:

Sur le retour j’ai décidé de m’arrêter, à nouveau. Merci infiniment.

2026-10-16 • via Nuitee
L
Louis • couple • ca
9
2026-10-16 • via Nuitee
D
Daisy • solo_traveller • ca
10
L’hôtel idéal.
Pros:

Un arrêt chez vous en allant voir mon fils. Comme chaque fois je suis toujours très heureuse de votre établissement.

2026-10-16 • via Nuitee
J
Julien • couple • ca
8
très bien
Pros:

pas de petit dej

Cons:

za,,, vu je

2026-10-15 • via Nuitee
A
Adrien • couple • fr
10
2026-10-15 • via Nuitee
R
Robert • solo_traveller • ca
9
Pros:

Pour une première fois ont a bien aimer l endroit assez tranquille

2026-10-15 • via Nuitee
M
Marilyn • family_with_children • ca
9
2026-10-13 • via Nuitee
M
Masad • solo_traveller • ca
4
Déception totale
Cons:

L’absence totale de services de nettoyage de la chambre et aucune excuse du personnel d’accueil lorsque mis au fait de la situation.

2026-10-13 • via Nuitee
A
Alexandre • solo_traveller • ca
8
2026-10-13 • via Nuitee
K
Kevin • solo_traveller • ca
7
Pros:

Friendly staff

Cons:

High priced restaurant, room quality

2026-10-10 • via Nuitee
A
Agro • couple • ca
8
2026-10-09 • via Nuitee