Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Cycling
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Adequate amenities
Cons:
Occasional noise
Some rooms small
No elevator

Categories

Cleanliness
7.89
Multiple mentions of cleanliness in reviews indicate a generally acceptable level of cleanliness.
Service
8.36
Guests frequently highlight the friendliness and helpfulness of the staff.
Location
8.4
The location is praised for its proximity to the city center and attractions.
Room Quality
7.35
Some complaints about room size and amenities, but generally acceptable.
Amenities
7.88
Amenities like heating and parking are positively mentioned, though some areas could improve.
Value for Money
7.84
Good value for the pricing, as indicated by multiple reviews.
Food and Beverage
8.39
Praise for breakfast offerings and quality.
Overall Experience
7.86
General satisfaction expressed in most reviews, with some noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:45

Property Description

Central Location
Hotel Astoria is perfectly situated in the heart of Carcassonne, just a stone's throw away from the train station and a short stroll from the enchanting medieval city.

Comfortable Accommodation
With guest rooms spread across two buildings, including ground floor options, each room at Astoria Hotel offers modern amenities like a TV, telephone, and a private bathroom for your convenience and comfort.

Convenient Facilities
Enjoy the ease of private parking and garage services at Hotel Astoria, ensuring a hassle-free stay. Additionally, the proximity to the courthouse and the scenic Canal du Midi makes it an ideal choice for both leisure and business travelers.

Book your stay at Hotel Astoria now for a memorable experience in Carcassonne!

Important information:

Please note that reception closes at 19:00 and that check-in is not possible after this time. If you plan to arrive outside of opening hours, please call the hotel to get access codes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Location

Guest Reviews

8
Based on 2495 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
J
jean-luc • extended_group • fr
8
Sejou Correct
Pros:

Bon emplacement. Petit déjeuner copieux

Cons:

L attitude de la patronne pour le petit déjeuner, désagréable, regardait ce que nous prenions

2026-09-19 • via Nuitee
T
Tero • solo_traveller • fi
8
2026-09-19 • via Nuitee
J
Jackie • couple • gb
9
Pros:

A very well thought out room for cyclists. Very clean and quiet. No noise from the Trainline near the property. A good choice for breakfast.

Cons:

Rien

2026-09-19 • via Nuitee
M
Marijke • couple • nl
7
Voor 1 overnachting goed genoeg
Pros:

Locatie, ondanks dat het dichtbij het spoor was geen geluidsoverlast. Korte loopafstand naar het centrum en de oude stad

Cons:

Bed was goed. Verder smoezelig en douchekop kon je niet ophangen

2026-09-19 • via Nuitee
P
PILLET • couple • fr
7
Séjour agréable quand même
Pros:

L'emplacement proche du centre ville et des commerces.
Très bon petit déjeuner
Le garage moto gratuit et sécurisé

Cons:

Chambre bruyante ( à proximité de la rue )
Equipement salle de bain vétuste

2026-09-18 • via Nuitee
K
kim • solo_traveller • au
6
Pros:

The hotel greeting was certainly unique — mainly because it involved almost complete silence. The attendant did show us where to put our bikes in the hotel garage, communicating with the absolute minimum of words. So minimal, in fact, that we nicknamed him “Lurch” from The Addams Family.

The surprises continued with our “real-time” discovery that the toilet-roll dispenser was completely empty. Fortunately, the rolls had not disappeared altogether; they were thoughtfully stashed behind the toilet.

It was around this point that we began to notice the many creative home-repair attempts made to the fixtures in our room. One could only admire the ingenuity, if not necessarily the workmanship.

All that said, the location was good — which, in the end, was probably the hotel’s strongest feature.

2026-09-18 • via Nuitee
P
PATRICK • family_with_children • fr
9
Une étape sur la route à faire et à refaire
Pros:

Logés dans l'annexe, au frais, bien qu'il y ait une climatisation disponible,
Des gérants de l'ancien temps, celui où ceux qui avaient fait le choix d'un métier de service considéraient le client avec respect et non pas comme quelqu'un de gênant.

Une gentillesse à toute épreuve !
Une place de parking disponible - Sur réservation préalable -

Un petit déjeuner très attractif
Une situation agréable pour se promener dans la ville même un Lundi soir

Cons:

Rien !

2026-09-18 • via Nuitee
J
JOSE • solo_traveller • fr
8
2026-09-17 • via Nuitee
K
Krzysztof • solo_traveller • pl
9
Pros:

Hotel ok 20 min spacerkiem od zamku. Bardzo dobre śniadanie. Własny parking 100m od hotelu.

Cons:

Chyba tylko głośna klimatyzacja którą musieliśmy wyłączyć bo nie dało sie spać byla problemem.

2026-09-17 • via Nuitee
F
FERNANDO • solo_traveller • es
9
2026-09-17 • via Nuitee
P
Pamela • couple • fr
10
2026-09-16 • via Nuitee
M
massimo • couple • it
7
Per una notte di passaggio a Carcassonne può andare bene
Pros:

Molto comodo al centro di Carcassonne e soprattutto garage chiuso per la moto gratuito

Cons:

Camera un po’ piccola

2026-09-16 • via Nuitee
T
TZ • solo_traveller • gb
6
OK for the money but tired
Pros:

Good location and very quiet. Air conditioning was welcome in the heatwave.

Cons:

It is getting tired and needs a refresh.
Breakfast in the basement wasn't great value for the money.
Glad it was only 1 night's stay.

2026-09-15 • via Nuitee
K
Klaus-Peter • solo_traveller • de
7
Cons:

Dusche sehr schlecht, Durchkommen musste während dem Duschen festgehalten werden.Tür der Dusche ging nicht ganz zu.
Sauberkeit im Badezimmer verbesserungswürdig.

2026-09-15 • via Nuitee
P
philippe • solo_traveller • fr
6
Pros:

Les propriétaires étaient sympathiques et le lit confortable et il y avait ce qu'il faut pour passer une nuit.

Cons:

La douche est petite et c'est compliqué pour ce garer. Rapport qualité prix moyen.

2026-09-15 • via Nuitee
J
Jean-François • solo_traveller • fr
10
Pros:

Calme, propre

Cons:

Rien

2026-09-15 • via Nuitee
T
Tania • solo_traveller • au
8
Pros:

Fully opening window, great clothes hanging space, AND a ceiling fan ! Great room and bathroom, clean, good towels, tea/coffee, and kettle. An older style building with quirky charm.

2026-09-15 • via Nuitee
C
Carlos • couple • es
6
Lo justo y necesario
Pros:

Cama cómoda aunque encontramos alguna pelusa de la sabanas. Para alojarse uno o 2 dias mas o menos bien.

Cons:

No se nos informó como acceder al hotel si pasas de las 19:30h. Pues la recepción queda cerrada sin acceso. Llamamos para que nos abriese y con no muy buena cara nos abrió. Nos guardó una botella en la nevera y le avise que la recogía por la noche. A las 21:15h fui a por la botella y recepción cerrada, volvió a abrirnos para darnos la quejándose por haber reincidido en molestar. Nos hizo sentir mal y salió de nosotros pedir mil disculpas por todo. Parking eran 7€ dia y al pagar fue algo mas porque no estaban las tasas incluidas. Al señor Le faltaba tener mas empataía. La señora y la hija muy agradables aunque no hablaban español

2026-09-14 • via Nuitee
K
Kaufling • couple • fr
8
Bon acceuil
Pros:

Proximité de la gare SNCF

2026-09-14 • via Nuitee
R
Ricardo • family_with_children • es
8
Pros:

Personal muy amable, camas bastante cómodas y desayuno bueno con mucho para elegir, teniendo en cuenta que es hotel de 2 estrellas.

2026-09-14 • via Nuitee