Hotel Astoria

Hotels
8 (2149 reviews)
18 Rue Tourtel , Carcassonne , fr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Adequate amenities
Cons:
Occasional noise
Some rooms small
No elevator

Categories

Cleanliness
7.89
Multiple mentions of cleanliness in reviews indicate a generally acceptable level of cleanliness.
Service
8.36
Guests frequently highlight the friendliness and helpfulness of the staff.
Location
8.4
The location is praised for its proximity to the city center and attractions.
Room Quality
7.35
Some complaints about room size and amenities, but generally acceptable.
Amenities
7.88
Amenities like heating and parking are positively mentioned, though some areas could improve.
Value for Money
7.84
Good value for the pricing, as indicated by multiple reviews.
Food and Beverage
8.39
Praise for breakfast offerings and quality.
Overall Experience
7.86
General satisfaction expressed in most reviews, with some noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:45

Property Description

Central Location
Hotel Astoria is perfectly situated in the heart of Carcassonne, just a stone's throw away from the train station and a short stroll from the enchanting medieval city.

Comfortable Accommodation
With guest rooms spread across two buildings, including ground floor options, each room at Astoria Hotel offers modern amenities like a TV, telephone, and a private bathroom for your convenience and comfort.

Convenient Facilities
Enjoy the ease of private parking and garage services at Hotel Astoria, ensuring a hassle-free stay. Additionally, the proximity to the courthouse and the scenic Canal du Midi makes it an ideal choice for both leisure and business travelers.

Book your stay at Hotel Astoria now for a memorable experience in Carcassonne!

Important information:

Please note that reception closes at 19:00 and that check-in is not possible after this time. If you plan to arrive outside of opening hours, please call the hotel to get access codes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2149 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
P
P • couple • ch
8
2026-03-27 • via Nuitee
Z
Zoé • couple • fr
7
Bien
Pros:

Grande chambre avec 2 lits, grande salle d'eau, douche spacieuse
Nous n'avons pas eu beaucoup d'interactions avec l'hôtelier mais il paraissait sympathique.

Cons:

Il manquait un brin de ménage : 1 grosse boule de poussière laissée au sol, quelques cheveux dans la douche

2026-03-27 • via Nuitee
F
Fetnandez Barrado • couple • es
7
Hotel con muy buena ubicación, sobre todo si vas sin coche.
Pros:

Me gustó la ubicación, la amplitud de las camas, la luminosidad de la habitación. La tranquilidad de la zona, sin apenas ruidos estando tan céntrico. El personal fue muy amable y cercano.

Cons:

Es un hotel pequeño y familiar bastante anticuado que necesita una renovación en general. La habitación estaba reformada y tenía buenas camas y estaba bien en general. No me gustó nada que no limpiasen la habitación durante los tres días de estancia, eso creo que es bastante negativo. El primer día cuando llegamos nos encontramos la habitación sin limpiar y las camas sin hacer, pensamos que era porque no habíamos dejado puesto el cartel, el segundo día dejamos el cartel de limpien la habitación puesto en la puerta y pasó lo mismo.

2026-03-20 • via Nuitee
C
Christine • couple • fr
7
2026-03-18 • via Nuitee
A
ANGELES • couple • es
8
2026-03-15 • via Nuitee
J
Julie • family_with_children • fr
8
Bon rapport qualité prix
Pros:

Endroit bien placé par rapport à l'autoroute. Au calme

Cons:

le prix du parking pour n'y rester que la nuit

2026-03-13 • via Nuitee
P
Pascale • couple • ca
7
2026-03-12 • via Nuitee
V
VERNET • family_with_children • fr
10
2026-03-09 • via Nuitee
F
Fabio • couple • ch
8
Pros:

Sehr nette Leute.hilfsbereit

Cons:

-

2026-03-03 • via Nuitee
N
NAZLI SEZA • couple • es
6
2026-03-01 • via Nuitee
G
Giovanni • couple • be
10
Pros:

Le calme la propreté, le personnel très gentil. L emplacement de l hôtel à côté des transports.

2026-02-26 • via Nuitee
C
Corentin • couple • fr
8
2026-02-24 • via Nuitee
R
Raul • extended_group • es
6
Calidad precio bien
Pros:

Ubicación y precio

Cons:

Limpieza regular

2026-02-23 • via Nuitee
A
Anne-Marie • couple • fr
10
2026-02-22 • via Nuitee
M
manuela • extended_group • it
8
2026-02-22 • via Nuitee
R
RAFAEL • couple • es
7
HOTEL FAMILIAR
Pros:

HOTEL FAMILIAR.
BUEN DESAYUNO

Cons:

HABITACIONES MUY PEQUEÑAS.

2026-01-30 • via Nuitee
M
Maria marta • extended_group • ar
8
Cumplio
Pros:

Ubicacion

Cons:

La persona que controla el desayuno .

2026-01-28 • via Nuitee
G
Gert • couple • nl
7
Pros:

Vriendelijke hotelier die zeer behulpzaam was bij mijn lekke band.

2026-01-26 • via Nuitee
C
Christine • couple • re
8
Très bien
Pros:

Propriétaires chaleureux et accueillants. Très bon emplacement (3 mn à pied de la gare). Hôtel propre et confortable.

Cons:

Absence d'ascenseur pour accéder à notre chambre au premier étage . Le tarif du parking n'est pas bien visible sur le site de Booking.

2026-01-25 • via Nuitee
E
Elisabeth • couple • fr
8
Pros:

Simple mais bien équipé, bonne literie, personnel ( stagiaire très sympathique ).

Cons:

La route, le bruit y a des doubles vitrages, mais quand même. De

2026-01-23 • via Nuitee