Hotel Astoria

Hotels
8 (2339 reviews)
18 Rue Tourtel , Carcassonne , fr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Cycling
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Adequate amenities
Cons:
Occasional noise
Some rooms small
No elevator

Categories

Cleanliness
7.89
Multiple mentions of cleanliness in reviews indicate a generally acceptable level of cleanliness.
Service
8.36
Guests frequently highlight the friendliness and helpfulness of the staff.
Location
8.4
The location is praised for its proximity to the city center and attractions.
Room Quality
7.35
Some complaints about room size and amenities, but generally acceptable.
Amenities
7.88
Amenities like heating and parking are positively mentioned, though some areas could improve.
Value for Money
7.84
Good value for the pricing, as indicated by multiple reviews.
Food and Beverage
8.39
Praise for breakfast offerings and quality.
Overall Experience
7.86
General satisfaction expressed in most reviews, with some noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:45

Property Description

Central Location
Hotel Astoria is perfectly situated in the heart of Carcassonne, just a stone's throw away from the train station and a short stroll from the enchanting medieval city.

Comfortable Accommodation
With guest rooms spread across two buildings, including ground floor options, each room at Astoria Hotel offers modern amenities like a TV, telephone, and a private bathroom for your convenience and comfort.

Convenient Facilities
Enjoy the ease of private parking and garage services at Hotel Astoria, ensuring a hassle-free stay. Additionally, the proximity to the courthouse and the scenic Canal du Midi makes it an ideal choice for both leisure and business travelers.

Book your stay at Hotel Astoria now for a memorable experience in Carcassonne!

Important information:

Please note that reception closes at 19:00 and that check-in is not possible after this time. If you plan to arrive outside of opening hours, please call the hotel to get access codes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2339 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
K
Keith • solo_traveller • gb
9
Nice stay in Carcassonne
Pros:

Yes it was good for the price,and considering it is 2 star no problem at all.Staff very good.

Cons:

N/a

2026-06-27 • via Nuitee
C
Caroline • solo_traveller • gb
10
2026-06-27 • via Nuitee
F
FRANKO • couple • hr
4
2026-06-26 • via Nuitee
L
lucia • solo_traveller • it
10
2026-06-26 • via Nuitee
V
Valentine • solo_traveller • fr
10
Mon expérience à l'hôtel Astoria
Pros:

Emplacement près de la gare, rapport qualité-prix, personnel agréable, confort, bon petit déjeuner, chambre assez grande

Cons:

Dommage que la salle de petit déjeuner soit en sous -sol mais c'est un vieux bâtiment donc ils n'ont pas le choix.

2026-06-26 • via Nuitee
V
Veronique • solo_traveller • fr
9
2026-06-26 • via Nuitee
G
garcia • solo_traveller • es
5
Pros:

La ubicación está bien, cerca de todo, no tuvimos que coger el coche para nada. Limpieza correcta, cama cómoda y sabanas limpias. Equipamiento correcto para un hotel de esa categoría.

Cons:

Sólo como sugerencia como defecto profesional propio: El plato de ducha estaba muy deteriorado y en mal estado le hace falta un arreglo urgente o incluso sustituirlo por otro. La pared de la habitación tenía moho por condensación. Se dispone de un relleno nórdico sin protección (protegerlo con una bolsita no estaría mal ya que el nuestro tenía bastantes pelos enganchados). Las almohadas no tienen fundas protectoras de interior y estaban muy amarillentas. Creo que son mejoras que se podrían tener en cuenta a lo que viene siendo la habitación que nos tocó a nosotros.

2026-06-26 • via Nuitee
A
Aiko • solo_traveller • jp
8
親切さと立地の良さでペイするかな
Pros:

アーリーチェックインしてくれた
階段を使わなくていい別棟の部屋にかえてくれた

Cons:

冷蔵庫がない
水を流した時、洗面所の配管から腐ったような匂いがした

2026-06-25 • via Nuitee
M
Mihai Marius • solo_traveller • ro
9
Pros:

Personal disonibil si prietenos. Aer conditionat si ventilateur in caméra. Camera curata.

Cons:

Lipsa frigider in camera.

2026-06-25 • via Nuitee
L
Lewei • extended_group • cn
9
2026-06-24 • via Nuitee
C
chantal • solo_traveller • fr
8
2026-06-24 • via Nuitee
J
Jürgen • couple • de
7
Empfehlenswert für eine Übernachtung auf der Radtour
Pros:

Einfaches sauberes Zimmer, sehr nette Begrüßung, sicherer Fahrradstellplatz .

Cons:

Frühstücksraum fensterlos im Keller, überfüllt, defekte Kaffeemaschinen.

2026-06-23 • via Nuitee
E
Eric • solo_traveller • de
8
2026-06-23 • via Nuitee
A
alan • couple • gb
7
2026-06-23 • via Nuitee
M
Margaret • couple • ie
9
Pros:

Clean bright lovely bathroom.

2026-06-23 • via Nuitee
M
Melanie • solo_traveller • us
10
2026-06-23 • via Nuitee
S
Simon • solo_traveller • gb
10
Pros:

Really helpful, friendly staff. Air-conditioned room a massive bonus on these "canicule" days

2026-06-23 • via Nuitee
V
Valerie • solo_traveller • fr
8
Bon hôtel pour canal du midi à vélo
Pros:

Hôtel bien placé près du canal du midi, propre. Bon petit déjeuner varié.
Bon rapport qualité prix.

2026-06-19 • via Nuitee
D
delphine • solo_traveller • fr
8
2026-06-19 • via Nuitee
P
PASCAL • couple • fr
8
2026-06-19 • via Nuitee