Hotel Astoria

Hotels
8 (2149 reviews)
18 Rue Tourtel , Carcassonne , fr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Adequate amenities
Cons:
Occasional noise
Some rooms small
No elevator

Categories

Cleanliness
7.89
Multiple mentions of cleanliness in reviews indicate a generally acceptable level of cleanliness.
Service
8.36
Guests frequently highlight the friendliness and helpfulness of the staff.
Location
8.4
The location is praised for its proximity to the city center and attractions.
Room Quality
7.35
Some complaints about room size and amenities, but generally acceptable.
Amenities
7.88
Amenities like heating and parking are positively mentioned, though some areas could improve.
Value for Money
7.84
Good value for the pricing, as indicated by multiple reviews.
Food and Beverage
8.39
Praise for breakfast offerings and quality.
Overall Experience
7.86
General satisfaction expressed in most reviews, with some noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:45

Property Description

Central Location
Hotel Astoria is perfectly situated in the heart of Carcassonne, just a stone's throw away from the train station and a short stroll from the enchanting medieval city.

Comfortable Accommodation
With guest rooms spread across two buildings, including ground floor options, each room at Astoria Hotel offers modern amenities like a TV, telephone, and a private bathroom for your convenience and comfort.

Convenient Facilities
Enjoy the ease of private parking and garage services at Hotel Astoria, ensuring a hassle-free stay. Additionally, the proximity to the courthouse and the scenic Canal du Midi makes it an ideal choice for both leisure and business travelers.

Book your stay at Hotel Astoria now for a memorable experience in Carcassonne!

Important information:

Please note that reception closes at 19:00 and that check-in is not possible after this time. If you plan to arrive outside of opening hours, please call the hotel to get access codes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2149 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
T
Thomas • couple • gb
8
Very comfortable and conveniently located
Pros:

Excellent location Friendly staff

2026-04-11 • via Nuitee
S
sandrine • solo_traveller • fr
10
2026-04-11 • via Nuitee
M
Marie • solo_traveller • fr
9
Pros:

Accueil chaleureux. Informations fournies pour l’accès excellentes. Entrée autonome pratique.

2026-04-10 • via Nuitee
I
Isabel • extended_group • es
4
Pros:

Lo justo para lo que necesitas.

Cons:

La almohadas era muy duras pero para una noche es soportable.

2026-04-09 • via Nuitee
M
MARIA ISABEL • couple • es
4
Pros:

La cama

Cons:

Ni las almohadas ni el pasillo ni las visitas

2026-04-08 • via Nuitee
P
Paula • extended_group • es
7
Buena opción para visitar Carcassonne
Pros:

Ubicación y limpieza

Cons:

Habitación un poco pequeña, almohadas duras y la puerta del baño un poco incómoda

2026-04-08 • via Nuitee
B
Bernardini • couple • it
10
Pros:

Il comodissimo letto matrimoniale

Cons:

Niente

2026-04-08 • via Nuitee
A
Annemarie • solo_traveller • nl
9
Fantastic
Pros:

Schoon , netjes , heerlijk ruim bed , mooi ingericht 👌vriendelijke mensen

Cons:

Geen minpunten

2026-04-08 • via Nuitee
P
Per • couple • se
10
Prisvärt,vänligt bemötande och perfekt läge nära stationen.
Pros:

När vi anlände blev vi nästan omedelbart erbjudna ett rum på bottenvåningen. Underbart eftersom en av oss har problem med ett knä. Hotellet har allt gäster som vi,som är ute på interrail, kan begära!

2026-04-07 • via Nuitee
A
Alan • solo_traveller • gb
7
Good value for money and great location - only 10 mins walk to the medieval town
Pros:

Very helpful hosts and great location

Cons:

Property maybe a bit dated but clean and no issues

2026-04-07 • via Nuitee
O
Odile • couple • fr
7
Séjour agréable mais hôtel à revoir la vétusté qui occasionne beaucoup de bruits au niveau des portes, escaliers etc..
Pros:

Propriétaire très agréable

Cons:

Très mal insonorisé et nous avons eu la malchance d’avoir des personnes au dessus extrêmement bruyants jusqu’à 23h15
Il serait bien de supprimer les ressorts qui ferment les portes car les gens laissent les portes des chambres se refermer seule et la bonjour le bruit pour les voisins…

2026-04-07 • via Nuitee
H
Hellmuth • solo_traveller • de
8
Pros:

Wiecunkompliziert alles war. Kurze Frage , Kurze Antwort. Frühstück war nicht besonderes aber es war Alles da was man braucht.
Die Garage fürs Mopped war sogar gratis - Merci

Cons:

Nichts- alles wie beschrieben

2026-04-06 • via Nuitee
R
romero tebar • couple • es
9
2026-04-06 • via Nuitee
M
Marion • solo_traveller • gb
9
My third time staying at this hotel and I would go back again
Pros:

Excellent range of choices for breakfast, very friendly family run hotel. Location very close to the station and the Canal du Midi which is lovely to walk along. The bed was very comfortable!

2026-04-06 • via Nuitee
E
Echazu • solo_traveller • ar
9
Hotel familiar cómodo, bien atendido, ubicación estratégica.
Pros:

Muy limpio todos los detalles excelente ubicación. Muy amables los dueños hotel familiar

2026-04-06 • via Nuitee
M
Maria • solo_traveller • ru
9
2026-04-06 • via Nuitee
A
Andrew • couple • gb
9
Pleasant stay in a great city
Pros:

Good location close to city centre and railway station. Room was clean and warm and had everything we needed in it

2026-04-05 • via Nuitee
C
carl • couple • gb
8
2026-04-04 • via Nuitee
P
Panagiotis • solo_traveller • gr
8
Pros:

Πολύ καλή σχέση ποιότητας τιμής. Πολύ καλή τοποθεσία. Καθαριότητα εξαιρετική. Παλιό κτήριο. ανακαινισμένο μικρά δωμάτια.

2026-04-04 • via Nuitee
C
cristina • extended_group • es
8
2026-04-02 • via Nuitee