Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Room discomfort

Categories

Cleanliness
7.59
Some reviews mentioned issues like dust and unpleasant odors.
Service
9.06
Staff were frequently described as friendly and accommodating.
Location
9.1
Consistently noted as great, close to the beach and major facilities.
Room Quality
7.55
Mixed reviews with mentions of discomfort and various room issues.
Amenities
7.08
Limited amenities mentioned, some facilities like the pool and spa were closed.
Value for Money
8.04
Price mentioned but rated as not great compared to experience.
Food and Beverage
8.59
Food was described positively, especially during special events.
Overall Experience
8.56
General sentiment was positive, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:03

Property Description

Beachfront Luxury
Novotel Newcastle Beach offers the perfect blend of beachfront relaxation and modern amenities. Spa and Fitness Facilities Indulge in a rejuvenating spa treatment, unwind in the steam room, or stay active in the fully equipped gym. Dining Options Whether you choose to dine at the onsite Bistro Dalby or explore the nearby dining scene, culinary delights await. Book your beachside getaway at Novotel Newcastle Beach now for an unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTL

Location

Guest Reviews

8.2
Based on 1140 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 7.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.56
K
Katie • solo_traveller • au
8
Pros:

Comfortable and spacious room, staff were fantastic

Cons:

I was hanging for a cuppa before bed and couldn't believe there was no biscuits or snacks in the fridge even to purchase.

2026-09-10 • via Nuitee
F
Fiona • couple • au
8
Good
Cons:

Bedside lamp did not have a working globe... And no knife with cheese platter

2026-09-08 • via Nuitee
W
Wendy • solo_traveller • au
6
Pros:

Comfortable clean
Bed was so good

Cons:

Subtitles on tv isn’t work
Channel 10 keeps freeze

2026-09-08 • via Nuitee
M
Madeleine • family_with_children • au
10
2026-09-08 • via Nuitee
M
Maureen • couple • au
6
2026-09-07 • via Nuitee
M
MICK • couple • au
10
Comfortable clean facilities,great location
Pros:

Central location

2026-09-07 • via Nuitee
G
ghazy • couple • au
9
Enjoyable
Pros:

Breakfast can include more options

Cons:

It was a good experience

2026-09-05 • via Nuitee
B
Breanna • couple • au
8
2026-08-31 • via Nuitee
E
eloise • family_with_children • au
3
Never again
Pros:

Too expensive for a tiny dirty room. Right near the ocean (no ocean views) but all I could hear was nearby industrial noise day and night. Parking very expensive

2026-08-31 • via Nuitee
L
Len • solo_traveller • au
5
Needs Improvement
Pros:

Location. Close to beach, cafes, restaurants

Cons:

Bed was as hard as a rock & the pillows where terrible. Thank goodness I take mine everywhere.

We asked for extra bed toppers to soften bed but woke with a rash on my body like I had been bitten.

The back of the bathroom door was filthy with mould

2026-08-30 • via Nuitee
M
Megan • extended_group • au
9
2026-08-30 • via Nuitee
R
Rick • couple • au
2
We thought for nearly $400 per night we thought the room was very substandard
Pros:

Wasn’t a bad location

Cons:

Completely over priced for what you got
Just a average room for so much money

2026-08-30 • via Nuitee
L
Leon • couple • au
1
2026-08-30 • via Nuitee
W
William (Bill) • solo_traveller • au
5
Service was excellent, room cleanliness and amenities could be improved
Pros:

*Front Counter / Reception staff were exceptional and friendly
*Restaurant services were great, good service and not pushing you out the door to fill the seat/table
*TV system was easy to navigate and find the channels I wanted to watch
*Gym was small but effective
*Close to Newcastle beach and the walk around to Nobbys was great at 6am, refreshing, calming and peaceful

Cons:

*Room was not clean, what looked like red wine stains on the couch, bathroom smelt like mould and stains on the carpet throughout the room.
*Iron in the cupboard had the fill point broken off so when I ironed my clothes for the funeral, I was attending the water spilt out over my shirt and pants but had not choice then to continue as I had to have them ironed and presentable
*Food for most part was okay, I had what was reheated potatoes with my scotch fillet so that put a damper on what was a great piece of steak, Potatoes when cooking for masses are easy, microwave a raw potato for 10min with fork prong holes in it the cut halfway through and bake for 10min on 180deg, it's easier to get this wrong then right,
*Parking at $35/night is over the top, and the signage to find the carpark is not explicit or visible so i drove around King Street for a while then headed back and asked for directions then realising it was attached to the residential apartments next door with no reference to Novotel outside the entrance
*No Tap Beer or Cider, everything bottled.

2026-08-26 • via Nuitee
S
Sarah • solo_traveller • au
6
Fine stay
Pros:

Good location. Free parking available close by.
I asked for a room with a bath which was arranged.

Cons:

Spa was broken/out of order. No mini bar.
Garbage trucks arrived at 5am and crashed and banged for 25 mins smashing glass etc

2026-08-25 • via Nuitee
P
Paige • couple • au
10
2026-08-25 • via Nuitee
M
Maria • couple • au
3
The stay was lovely because of the wedding we attended and friends ww spending g
Pros:

The location

Cons:

Very disappointed for the amount paid per night there was no water in the fridge no complimentary biscuits. The room had an odour .
Overall very disapointed

2026-08-24 • via Nuitee
C
Cinzia • family_with_children • au
7
Good location to wedding venue. Comfy bed
Pros:

Location.

Cons:

No mini bar or complimentary water. No robes

2026-08-23 • via Nuitee
M
melissa • family_with_children • au
10
2026-08-22 • via Nuitee
K
Kathleen • couple • au
8
The manager was very good and personally made sure we were compensated for our inconvenience and we ended up having a ve
Pros:

We were upgraded to a nicer room with a balcony a view and complimentary wine and cheese plate plus late checkout

Cons:

We originally had a room that was very standard no balcony view of carpark very underwhelming .The phone didn’t work and the door handle broke and we were locked in the room.

2026-08-22 • via Nuitee