Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Room discomfort

Categories

Cleanliness
7.59
Some reviews mentioned issues like dust and unpleasant odors.
Service
9.06
Staff were frequently described as friendly and accommodating.
Location
9.1
Consistently noted as great, close to the beach and major facilities.
Room Quality
7.55
Mixed reviews with mentions of discomfort and various room issues.
Amenities
7.08
Limited amenities mentioned, some facilities like the pool and spa were closed.
Value for Money
8.04
Price mentioned but rated as not great compared to experience.
Food and Beverage
8.59
Food was described positively, especially during special events.
Overall Experience
8.56
General sentiment was positive, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:03

Property Description

Beachfront Luxury
Novotel Newcastle Beach offers the perfect blend of beachfront relaxation and modern amenities. Spa and Fitness Facilities Indulge in a rejuvenating spa treatment, unwind in the steam room, or stay active in the fully equipped gym. Dining Options Whether you choose to dine at the onsite Bistro Dalby or explore the nearby dining scene, culinary delights await. Book your beachside getaway at Novotel Newcastle Beach now for an unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTL

Location

Guest Reviews

8.2
Based on 1131 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 7.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.56
A
Ashleigh • family_with_children • au
7
2026-08-07 • via Nuitee
C
Crowe • solo_traveller • au
8
2026-08-03 • via Nuitee
M
Maria • couple • au
9
I will definitely return if in Newcastle .Beakfast buffet needs improvements
Pros:

Location was excellent
Room was large and comfortable and clean

Cons:

Everything was excellent
Parking was a bit tricky but staff explained a d all was good

2026-08-02 • via Nuitee
P
Prathamesh Thangaraj • solo_traveller • au
10
Pros:

Very friendly staff. Parking inside the hotel.

2026-08-02 • via Nuitee
J
Jonathan • solo_traveller • au
9
Good location near the beach. Plenty of parking.
Pros:

Location and overall finish. It’s fairly new.

2026-08-02 • via Nuitee
K
Katarina • couple • au
10
2026-07-25 • via Nuitee
R
Robert • solo_traveller • au
10
2026-07-25 • via Nuitee
S
Sean • couple • au
9
2026-07-25 • via Nuitee
A
Andrew • solo_traveller • ch
8
2026-07-23 • via Nuitee
J
Jessie • family_with_children • au
7
Great location, friendly staff, questionable room.
Pros:

Great location and friendly staff.

Cons:

Our room was quite dirty - there were hairs in and on the bedding, dust on the shelf/glass wear, a spoon with chewing gum (?) stuck to it sitting on a shelf, the exhaust fan in the bathroom didn’t work so the whole bathroom was covered in black mould.

2026-07-23 • via Nuitee
J
Jacinta • solo_traveller • au
10
2026-07-22 • via Nuitee
S
Suzanne • solo_traveller • au
8
Pros:

Location, 24hr reception.

Cons:

Bathroom could do with a refresh

2026-07-18 • via Nuitee
K
Karin • family_with_children • au
10
Comfortable, clean and central.
Pros:

The bed, matras and pillows were very comfortable.

2026-07-15 • via Nuitee
D
Daniel • family_with_children • au
4
Excellent location. Varying degrees of professionalism depending on who you get. Overpriced.
Pros:

On check in the front desk staff was fantastic, gave the kids a toy teddy dolphin.

Cons:

Room was dirty (food under the table)
For $500 a night getting only a double bed is a bit rich.
Had to ask house keepers 2 times just to get more towels and empty the rubbish.
The shower handle was broken.
Room service was a nightmare. Ordered at 6 pm. Rang up 2 times to follow up only to be given a different excuse each time. After 2 hours waiting and 2 very hungry boys I went down in person to find out what was happening. Only to be accused of being disrespectful because I was upset the kids hadn’t got their food after 2 hours. Front desk manager was completely devoid of any functional communication or understanding of the situation and just palmed me off to the bistro manager. If you’re ever doing a case study in piss poor communication and customer service/ leadership look no further. The truth finally came out when the bistro manager said they had 2 full seatings. If this was just communicated in the beginning the whole situation could have been avoided.

2026-07-14 • via Nuitee
J
Jessica • solo_traveller • au
1
Pros:

The only positive aspect was the location.

Cons:

Small rooms with none of the usual things included such as mini bar food, shower caps, ect. A fire alarm went off at 7am, no communication between staff and hotel guests. We evacuated outside for over 40 min, with no direction or clue what was happening. Absolutely horrible service. There were many children crying and elderly people out in the cold.

2026-07-13 • via Nuitee
T
Tara • couple • au
8
2026-07-11 • via Nuitee
C
Carly • solo_traveller • au
10
2026-07-10 • via Nuitee
J
Janie • solo_traveller • au
10
2026-07-07 • via Nuitee
R
Regina • family_with_children • au
10
Always a favourite and enjoyable time.
Pros:

A comfortable property in the perfect location.

Cons:

Nothing!

2026-07-07 • via Nuitee
C
Claudine • couple • au
5
2026-07-06 • via Nuitee