Sandman Hotel & Suites Calgary South

Hotels
Sandman Hotel Group
8.2 (881 reviews)
8001 11th Street Southeast , Calgary , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
7.35
Several reviews mentioned cleanliness issues, including hairs in the tub and dirty bathrooms.
Service
9.15
The staff were noted as friendly and helpful, providing a positive service experience.
Location
8.85
Great location mentioned in several reviews, with easy access to nearby amenities.
Room Quality
7.85
Mixed feedback, with some rooms being comfortable while others reported maintenance issues.
Amenities
7.85
Amenities were generally okay, but some were not well maintained (e.g., spa not clean).
Value for Money
8.35
Overall value was mentioned positively, particularly for short stays.
Food and Beverage
7.35
Lack of breakfast service noted, but proximity to restaurants was a plus.
Overall Experience
8.85
Many guests expressed satisfaction with their overall experience despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 04:13

Property Description

Modern Rooms and Amenities
Experience contemporary and stylish guest rooms at Sandman Hotel and Suites Calgary South, complete with free Wi-Fi, flat-screen TVs, work desks, and coffee makers for your comfort and convenience.

Delicious Dining Options
Indulge in American cuisine at the 24-hour Denny’s restaurant or explore additional dining choices at the Shark Club Sports Bar & Grill Restaurant, all within the premises of Calgary South Sandman Hotel.

Convenient Location
Located just 10 km from downtown Calgary and near popular attractions like The Military Museums and Deerfoot Meadows Shopping Center, Sandman Calgary South offers easy access to shopping, dining, entertainment, and more. Book now to enjoy a delightful stay with us!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.2
Based on 881 reviews
Cleanliness: 7.35
Service: 9.15
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 8.85
R
Ruth solo_traveller ca
8
Great location...
Pros:

Location for shopping and dining great. The staff were very friendly and helpful. The suite was roomy.
Manager responded positively to the issue of the sliding door "handle" when we reported it the next morning.

Cons:

The room needs some care and attention. Quite dated. Toilet lever needed to be held down to operate successfully. Door "handle" on sliding door was installed improperly and lever dropped down jutting out leaving one vulnerable to injury as it couldn't be seen in the dark.

2026-08-29 via Nuitee
T
Tanner family_with_children ca
5
Cons:

Worst bed I’ve ever slept on. I could barely roll out of the divots left from the past people. Soap bars from the last people were still in the shower.

2026-08-28 via Nuitee
Y
Yasmin couple il
9
2026-08-25 via Nuitee
T
Turner solo_traveller ca
8
2026-08-22 via Nuitee
C
Carolyn family_with_children ca
9
2026-08-19 via Nuitee
J
Justin couple ca
10
2026-08-16 via Nuitee
M
Miki family_with_children ca
8
2026-08-14 via Nuitee
A
Anthony couple us
9
2026-08-13 via Nuitee
L
Laura family_with_children nl
9
Gezellig hotel, leuke personeel en handige ligging
Pros:

Supervriendelijk personeel, makkelijke ligging bij de snelweg, hadden ook een zitje in de kamer wat ‘s avonds wel gezellig was. Je kunt binnendoor naar de Denny’s als je eenvoudig wil eten en op 2 minuten lopen zit een Walmart voor boodschappen. Allemaal heel makkelijk.
Kamer verder was prima.

2026-08-10 via Nuitee
T
Thalia family_with_children ca
9
2026-08-10 via Nuitee
H
Harm couple dk
7
2026-08-08 via Nuitee
J
Julia solo_traveller de
7
2026-08-02 via Nuitee
M
Monique solo_traveller nl
8
2026-07-25 via Nuitee
J
Julie couple ca
9
2026-07-18 via Nuitee
J
Joshua family_with_children ca
1
Awful
Pros:

Not much

Cons:

Room was dirty, smelled like a dogs anal glands, dog hair all over the bed, smelled like mildew in the room, bed is broken

2026-07-17 via Nuitee
I
Ilovesunwing Family Laval, Quebec
6
Terrible guest services
Pros:

The hotel is actually nicer than a 3 star rating. The room was clean and the beds are super comfortable. We were in close proximity to the Calgary stampede and it was not expensive at all. The only reason this did not get a 5 star review is because the service is absolute garbage. Terrible terrible experience with staff. We got back from the stampede passed midnight and the doors passed the vestibule are locked and you must pass your key card to open them, however the doors were noticeably broken. The top part of the door sat on the sill while the bottom was pushed 3 inches inward. The tongue of the door was not set in the groove, you can physically see it wedged on the inside of the door. We tried anyways thinking the lock would retreat after scanning our card and the door would still open, but no, you could hear the mechanism working but the latch would not budge. Tried again nothing. There was a security guard probably less than 20 feet away just staring at us but not coming over as we were waving at him and telling him the door was open. He looked at the receptionist who murmured something and then he decided not to come. There is a phone in the vestibule to call the desk in case there was a problem. I picked it up and she let it ring for about 30 rings refusing to answer it. When she finally picked up she answered by saying "the door isn't broken you are just doing it wrong" I explained that the door was in fact broken and she was adamant that it was not so we tried again a few times. It was obviously not going to work because it was physically broken. So I hung up and we started yelling in the vestibule so finally after about 5 solid minutes the guard decides to come look, remember he was literally less than 20 feet from the door maybe even less than 15 and refused to budge. Super lazy in my opinion. When he got to the door he saw it was in fact broken. He pushed it open for us. No sorry. No "my bad", nothing. Just silence on his part. The receptionist proceeded to give us dirty looks without any sense of responsibility when I informed her that the door was in fact broken. Just writing this makes me feel like giving the hotel 1 star. But I don't think the whole hotel should be held responsible for the sh***y actions of 2 really bad employees.

2026-07-11 via Tripadvisor
M
MrsLupton solo_traveller ca
5
High hopes squashed.
Pros:

Friendly staff, ideal location, nice amenities (pool/hot tub, complimentary fresh coffee in the a.m), beautiful and clean lobby area.

Cons:

My family rented a King suite.. the room was dated and in dire need of a refresh. There was black mold on the bathroom wall, a broken pocket door--making privacy in the king suite non existent, wall trim was peeling and in need of sanding and repainting. Room 414 just really needs some love and attention to bring it back up to the standard my family was expecting. Additionally, the king bed was so incredibly hard it made sleeping
uncomfortable.

2026-07-09 via Nuitee
S
Sandra couple ca
3
Old outdated rooms. I would definitely not return.
Pros:

The location is good. Two restaurants are attached to the property.

Cons:

Very outdated rooms. Dirty wallpaper: chipped old furniture; rusted bathtub faucets..The rooms need a total renovation and people should NOT be charged top dollar. There are other much better hotels in the area..such as the Holiday Inn close by.

2026-07-08 via Nuitee
F
Feriz family_with_children ca
10
Pros:

The first floor decoration and it was so clean and fresh

Cons:

N/a

2026-07-04 via Nuitee
B
Brettanie couple ca
10
Lovely staff, beautiful rooms, and accessible amenities!
Pros:

The staff offered us an upgrade and that was very thoughtful and kind. The resteraunt attached was lovely. Great location!

Cons:

In our upgraded room, the room/bed was extremely warm upstairs and we ended up needing to switch back to a suite with one level. Also, TV's you could not mirror your own Netflix. (google screening would be appreciated)

2026-06-24 via Nuitee