Staybridge Suites East Stroudsburg - Poconos by IHG

Hotels
•
Staybridge Suites
8.1 (513 reviews)
561 Independence Road , East Stroudsburg , us
+1 570-420-2828

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Nice location
Comfortable rooms
Cons:
Unsanitary conditions
Poor customer service
Renovations without notification

Categories

Cleanliness
6.35
Numerous complaints about unsanitary conditions, including excrement and mold.
Service
7.32
Customer service was described as terrible, impacting overall experience.
Location
10
Location was generally appreciated, positive sentiment expressed.
Room Quality
9.81
Rooms were noted as nice, but issues with cleanliness impacted score.
Amenities
8.34
Limited amenities and poor management affected perception.
Value for Money
8.3
Guests feel they did not receive value due to renovations and lack of services.
Food and Beverage
7.35
Complaints about lack of breakfast and poor food service.
Overall Experience
7.35
Overall experience was severely impacted by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:37

Property Description

Indulge in Comfort and Convenience

Convenient Location: Situated just off Interstate 80, our East Stroudsburg hotel is a mere 15 minutes away from the thrilling Shawnee Mountain skiing experience.

Suite Perfection: Our accommodations feature kitchenettes equipped with all essentials, including a stove, microwave, and refrigerator. Relax and enjoy satellite TV and a work desk in every room, with select rooms even offering a cozy sofa bed.

Amenities Galore: Dive into relaxation with our indoor pool, stay active at the fitness centre, and make use of the barbecue and laundry facilities. Don't forget about the daily continental breakfast and evening reception, promising a delightful stay.

Book now to experience the perfect blend of comfort and convenience at Staybridge Suites East Stroudsburg!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 513 reviews
Cleanliness: 6.35
Service: 7.32
Location: 10
Room Quality: 9.81
Amenities: 8.34
Value for Money: 8.3
Food and Beverage: 7.35
Overall Experience: 7.35
N
Nancy • couple • us
9
2026-08-18 • via Nuitee
J
John • couple • us
10
2026-08-17 • via Nuitee
Y
Yana • family_with_children • il
10
2026-08-08 • via Nuitee
K
Kathy • solo_traveller • us
9
Pros:

Comfy bed. Kitchen worked out well for us. Clean.

2026-08-08 • via Nuitee
H
Holly • family_with_children • us
9
Pros:

Friendly staff, clean, updated rooms.

Cons:

N/A

2026-08-07 • via Nuitee
G
Gary • solo_traveller • us
5
Nice location but questionable stay (see pros & cons) in my review......
Pros:

The Pros:

Great location, Very Comfortable King Bed, Clean Room, Friendly staff.

Cons:

The cons:

No eating utensils in the kitchenette, had to go to local Wawa to get knives, forks and spoons to eat what we brought along to cook in the room.

VERY THIN walls. We could hear rather clearly the "night time" activities in the room next to us including the "after activities" conversation.

I booked 3 nights, on our 2nd day we are in the room and a hotel employee left himself into our room with his own key card without knocking. When he realized we were there he closed the door but then opened it again, when I confronted him he said he was checking to make sure we checked out. I told him I reserved and paid for 3 nights not 2 nights and he told me his APP says only 2 nights. I went to the front desk and they confirmed that the APP showed 3 nights. Really wonder why the employee tried to come into our room with out knocking or permission........ I told the front desk and the young lady told me she would have a talk with someone.

There are bags of trash left outside various rooms as well as the common area next to the elevator.

2026-08-03 • via Nuitee
H
hunter • solo_traveller • us
10
2026-08-03 • via Nuitee
D
Deborah • solo_traveller • us
9
2026-08-03 • via Nuitee
S
Steven • solo_traveller • gb
9
Clean and friendly, what more could you ask for?
Pros:

The hotel is in a great location. It was very clean and well kept with only very slight signs of wear but that is expected with any hotel!

I never tried the breakfast as my trip was short and had lots to do but I heard from other guests who I spoke to said they enjoyed it but again I never tried it so I only have their word on that.

There was ample parking, always easy enough to find a space.

Cons:

There wasn't anything I didn't like besides the 1 exception: On the last night my neighbor next door was very loud (tv was blasting) until early hours in the morning so didn't get much sleep for my flight home.

2026-07-18 • via Nuitee
A
Alan • couple • us
9
2026-07-16 • via Nuitee
R
Richard • family_with_children • us
10
2026-07-08 • via Nuitee
P
Pena • solo_traveller • us
5
Pros:

The room is nice but over price!

Cons:

They over charge for pet stay. 100 dollars. To much . No elevator had to come up 4 flights with bag and all and no one to help bring it up to the room. No display when u book the room with pets. Did not know they dont have breakfast the sites says breakfast included was not told on arrival.

2026-07-05 • via Nuitee
L
Leanne • family_with_children • us
8
2026-07-02 • via Nuitee
K
kwame • solo_traveller • us
10
2026-06-27 • via Nuitee
B
Binu • solo_traveller • us
9
2026-06-26 • via Nuitee
C
Cokinos • solo_traveller • us
10
Pros:

Very nice. Just needed one more bed

Cons:

Location

2026-06-25 • via Nuitee
A
Anne • extended_group • us
10
2026-06-25 • via Nuitee
W
Warren • couple • us
10
2026-06-22 • via Nuitee
M
Mike • family_with_children • us
10
2026-06-20 • via Nuitee
A
Aghogho • couple • ng
1
Cons:

They don't answer their messages or emails.

2026-06-18 • via Nuitee