The Residences at Puri Casablanca

Hotels
Independent
7.2 (50 reviews)
Jalan Puri Casablanca No 1, Jakarta, Jakarta, 12870 , Jakarta , ID

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Sauna
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Great location
Affordable price
Good facilities
Cons:
Bugs

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect, but some concerns about bugs were raised.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel's location was highly praised for being close to key landmarks and accessible via public transport.
Room Quality
7.8
Rooms were described as spacious and comfortable, with some guests mentioning minor maintenance issues and bugs.
Amenities
7.2
Amenities received satisfactory feedback, although some guests highlighted concerns about bugs.
Value for Money
6.9
Mixed reviews with some guests feeling the price was high for the services offered, while others found it affordable.
Food and Beverage
7.3
Overall positive feedback on breakfast and restaurant services, with suggestions for more variety.
Overall Experience
8
Most guests had a positive overall experience with some minor concerns about bugs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 06:36

Property Description

Experience a remarkable stay at The Residences at Puri Casablanca, where comfort meets convenience in the heart of Jakarta.

Recreational Facilities
Dive into relaxation with our stunning outdoor pool, unwind in the sauna, or maintain your fitness routine at our top-notch fitness center. Indulge in the perfect blend of leisure and wellness right at your fingertips.

Comfortable Accommodations
Choose from 198 beautifully air-conditioned guestrooms, featuring cable television, private bathrooms with premium toiletries, and everyday conveniences like laptop-compatible safes and working desks to make you feel at home.

Prime Location
Situated just a stone's throw from the Golden Triangle and a host of vibrant shopping destinations, our hotel makes it easy to explore Jakarta's best, including the renowned Kota Kasablanka Mall.

Don’t miss the chance to elevate your stay in Jakarta—book your room today!

Important information:

  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.2
Based on 50 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
D
Dwitra partner
10
Pros:

Its very convenient to walk to Kota Casablanca mall, only 5 minutes. The property its OK, an older style though. But its quiet, clean.

2025-03-08 via Nuitee
R
Rani family
8
Pros:

Staying there was nice for family vacation.

2025-03-06 via Nuitee
D
Dwitra family
10
Pros:

Convenience for shopping, close walkable to 2 big malls. Big area, has many things

2025-03-01 via Nuitee
E
Edel
10
Great
Pros:

Excellent! Close by to Casablanca mall 5 mins walk

2024-07-11 via Nuitee
R
Ronny
8
Very spacious
Pros:

We did enjoyed the stay, thank you. Will stay there again for sure.
Couple things, the hall way need AC and it would be nice if there’s a breakfast.

2024-06-04 via Nuitee
H
han keong richard
4
Pros:

old property. windows not well insulated to sound . could hear traffice noise etc.
weak water pressure.

2023-11-30 via Nuitee
F
Fanny
10
Highly Recommend for visiting Jakarta.
Pros:

I would definetly come back. Even though the location at south jakarta, you have access to go around DKI jakarta with ease. Big shopping mall within the walking distance. The apartement also have groceries stores. The park are kids friendly. The pool is amazing. I would recommend this apartement to my friends and families visiting jakarta. What amazes me is this apartement provide HIGH security. I feel very safe being in this apartement. The staffs are very friendly and answer all my questions. Very respectfully towards guests. 5/5 stars for a traveler like me.

2022-01-17 via Nuitee
V
Vivek
6
Not worth effort to stay here, they are racist,
Pros:

When i was checking in, the front desk asked me for my recent Covid test, I managed to get that, but it was not told to me in advance, that I needed one. While I was waiting to check in, the another lady was checking in next to me, and she was not asked for a Covid negative report. Why?

Also for the deposit, I was asked for deposit, while that other lady was not asked for one, why?

I had asked for a smoking room, they said it’s not available after confirmed, however they said they will open the balcony window, it took 5 visits from the housekeeping, and they still couldn’t open the window, so I had to ask them to stop, cause it was getting annoying, to have people continually walking in and out of my room to find the right key or the person with the right key to open this balcony window, so they basically couldn’t deliver on that as well

2021-06-04 via Nuitee
E
Edwin
6
Fair
Pros:

The rate was good, but the bedroom is relative small as for an apartment.

2020-04-08 via Nuitee
H
HI self
2
Pros:

Bad service and bed staff !!! I was bad experience was I stay in there

2019-11-05 via Nuitee
B
Bamtam family
8
Pros:

Property has complete kitchen and laundry machine, however property seems old, some stuff need to be fixed or replaced such as bathtub shower and windows, and windows insulation need to be repaired, noise from outside are entering into the property due to poor insulation.

2019-06-30 via Nuitee
S
SuwannaN self
10
Pros:

Friendly staff, comfortable near the mall. Price reasonable

2019-02-22 via Nuitee
V
Verified traveler
8
Cozy Apartment
Pros:

Overall its good but unfortunately no hair dryer nor easy access to electric outlet

2018-12-28 via Nuitee
J
Jooyoun
4
Disappointing service and ameniities
Pros:

There were 4 of us in a 3 bedroom apartment. We were there for a big seminar next day and when we checked in about 5pm we asked for a hair dryer and there was none. All 15 hair driers in the building were out and we continuously requested everyday and we never saw one til we checked out 5 nights later. Shower head had water squirtingt in all directions even after changing it.

2018-12-12 via Nuitee
J
Jooyoun
6
Convenient location
Pros:

Comfortable rooms but facilities were very basic n old apartment. Convenient location to seminar we were attending.

2018-12-12 via Nuitee
K
kyaik juan
6
not convince for business, short term stsy
Pros:

room. are old, place await from and shop or mall.
breakfast is outside the hotel.
not real service.

2018-11-19 via Nuitee
S
suwanna
10
Pros:

Nice hotel, comfortable and hotel staff very friendly.

2018-10-15 via Nuitee
I
I HARDIONO K
6
Not a real Hotel
Pros:

It is not a real Hotel. We can’t expect too much regarding its services.
My bathroom shower was spoiled and has to wait almost 40 min to be replaced.
And its almost 11pm...

2018-08-15 via Nuitee
V
Verified traveler
8
Quality time with mum has never been this easy.
Pros:

Good place to stay if you want a quiet place. Close to CBD, next to Casablanca.
Mum is paralysed. So, this place is definitely a number one on my list
Self-contained.

2018-04-17 via Nuitee
W
Wan nadirah
8
cheap, big, location
Pros:

very huge room
easy to get uber
walking distance to casablanca mall for food
very old room and a little smell.
nice view from balcony but balcony is dirty
towels have stains and when we ask for extra towels they want the existing towels right away. they have a weird inventory system at check in. overall for a short shopping trip it was great

2017-08-31 via Nuitee