Super Hotel Ueno-Okachimachi

Hotels
•
Super Hotel
8.5 (2566 reviews)
5-23-12 Ueno Taito-ku , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Business center
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Good breakfast
Cons:
Small room size
Limited amenities
Breakfast options could be improved

Categories

Cleanliness
9.08
Many reviews highlight that the hotel is very clean.
Service
9.05
Guests consistently praised the helpfulness and professionalism of the staff.
Location
9.09
The location is frequently described as excellent, with easy access to public transit and attractions.
Room Quality
7.54
Some reviews mentioned small room sizes and hard pillows.
Amenities
8.07
Amenities provided were decent but mentioned limitations, such as elevator availability.
Value for Money
8.03
A few guests felt the experience was a bit low-cost for the price.
Food and Beverage
8.58
Breakfast options received positive feedback, with specific mentions of variety.
Overall Experience
8.55
Overall, guests expressed high satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:32

Property Description

Prime Location
Super Hotel Ueno-Okachimachi is perfectly situated just minutes away from Okachimachi Eki Station and the vibrant Ameya Yokocho Street, offering guests easy access to local attractions and shopping spots.

Modern Amenities
Guests can enjoy a comfortable stay with amenities such as a flat-screen TV, high-tech toilet, and complimentary toiletries. The hotel also provides ironing services, coin laundry facilities, and a business center for added convenience.

Convenient Services
Start your day with a complimentary breakfast and explore nearby dining options. With Ueno Park and Akihabara Station within walking distance, guests can immerse themselves in the beauty of nature or the excitement of the electric town.

Book now for a memorable stay at Super Hotel Ueno-Okachimachi!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 2566 reviews
Cleanliness: 9.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
K
Kathleen • family_with_children • gb
3
Terrible stay - especially if you have allergies
Pros:

The location was good, close to two subway stations.

Cons:

The breakfast was terrible. I had messaged the hotel prior to inform them of our allergies and if there would be anything our family could eat. They did not tell us that food items would not contain allergen labels, staff did not understand that items that aren’t visibly milk could contain milk, and they did not send a menu or inform us that our children basically could only eat plain rice. Had they mentioned this, we would have found another hotel.

The rooms were tiny - the bunk bed room for three people was the same size as the double room for two. The duvet was stained yellow and also with what look like blood. The bathroom was too small.

2026-07-02 • via Nuitee
C
Ching Zen • solo_traveller • us
8
Pros:

Great location and clean rooms. Many eating and shopping choices around the hotel.

Cons:

Bathroom was a little small.

2026-07-01 • via Nuitee
P
Peichi • extended_group • tw
8
Pros:

地點、免費早餐

Cons:

房間太小

2026-07-01 • via Nuitee
M
mariame • family_with_children • us
9
Pros:

Location:excellent
Breakfast: excellent, considering it's free
Staff: polite/ courteous

Cons:

Toilet/ bathroom- small

2026-07-01 • via Nuitee
C
Cohen • solo_traveller • il
8
Pros:

The location and customer service were good. The bed and pillows were comfortable, and there was no noise from outside, leading to a good sleep experience.

Cons:

Breakfast and room size.

2026-07-01 • via Nuitee
J
JAVIER • solo_traveller • es
5
Pros:

Situació, molt ben connectat, personal amable.

Cons:

Neteja de l'habitació: en tornar hi havia un estrany olor a peus bruts... sort de l'esprai ambientador; el recobriment del matalàs fa temps que no el canvien. Instal·lacions una mica obsoletes. Sembla com si faltes personal.
L'esmorzar era poc variat i poc elaborat.

2026-06-29 • via Nuitee
P
Pablocb26 • solo_traveller • es
10
2026-06-29 • via Nuitee
M
Morgane • solo_traveller • fr
8
Simple et efficace
Pros:

L'hôtel est super bien placé, le petit déjeuner est top. On s'est régalé tout les jours. Le personnel est serviable, on a le choix des oreillers, des cadeaux à l'arrivée, une bonne surprise. En plus, la vue était superbe !

Cons:

Seul défaut, les chambres sont vraiment étroites.

2026-06-29 • via Nuitee
J
Jie • solo_traveller • cn
10
It’s comfortable
Pros:

It’s super good location, the hotel is clean, the service is nice.

Cons:

Not

2026-06-29 • via Nuitee
B
Barbara • solo_traveller • si
8
Pros:

I stayed just one night before flying home. Great location - close to several metro stations. Lots od restaurants in walking distance, a 7eleven on the corner.
The room was small, but clean. Japanese breakfast is served.

2026-06-29 • via Nuitee
N
Nicola • solo_traveller • it
8
2026-06-28 • via Nuitee
V
Vudtiwat • solo_traveller • au
8
2026-06-28 • via Nuitee
A
ahchuan • solo_traveller • my
10
2026-06-27 • via Nuitee
J
Javier • solo_traveller • es
9
2026-06-27 • via Nuitee
N
Nick Lin • family_with_children • tw
9
2026-06-26 • via Nuitee
F
Fernan • solo_traveller • nz
9
Good breakfast
Pros:

Value for money, good breakfast, location, welcome drink.

2026-06-25 • via Nuitee
S
Sabrina • couple • br
10
2026-06-25 • via Nuitee
Y
Yoshiro • solo_traveller • jp
10
2026-06-24 • via Nuitee
S
SHIH YU • solo_traveller • tw
8
Pros:

地點近鐵路，周遭餐廳很方便。
房間大桌很方便。

Cons:

地毯，床墊有汗臭味，噴了好多房間附的織物芳香噴霧。才去除味道，窗戶要打開，味道才去除掉。

2026-06-23 • via Nuitee
M
Miriam • family_with_children • it
9
2026-06-23 • via Nuitee