The Cosmopolitan Hotel

Hotels
Independent
8 (51 reviews)
Cityrama, Dekwaneh, 55555 , Dekwaneh , LB

Facilities

Meeting rooms
Fitness facilities
Area shuttle (surcharge)
Health club
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Professional service
Great location
Comfortable rooms
Cons:
Limited parking
Expensive breakfast
Lack of spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was highly appreciated, particularly for being helpful, professional, accommodating, and kind.
Location
8.1
The hotel is located in close proximity to key landmarks and public transport, making it convenient for guests.
Room Quality
7.8
Rooms were comfortable and spacious, with some minor maintenance issues mentioned by a few guests.
Amenities
7.2
The provided amenities were satisfactory, with mixed feedback on the gym, pool, and the absence of spa services.
Value for Money
6.9
Opinions on pricing varied, with some feeling it was high for the services offered and others finding it reasonable considering the location.
Food and Beverage
7.3
Breakfast and restaurant services received positive feedback, with a few suggestions for more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-13 19:21

Property Description

Recreational Amenities: Indoor tennis courts, health club, and indoor pool.
Dining Options: Poolside restaurant, room service, and bar/lounge.
Featured Amenities: Business center, conference space, and roundtrip airport shuttle.

To experience a family-friendly getaway with top-notch amenities, book your stay at The Cosmopolitan Hotel today.

Important information:

  • The seasonal pool will be open from May to November.
  • Pool access available from 7:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEY

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 51 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
B
bassam family
10
Pros:

Staff were super helpful, professional, accommodating and kind - shout out to Dalal and team.

Thanks, shukran
bassam

2025-06-03 via Nuitee
L
London
2
Pros:

Very old hotel and dirty

2024-12-13 via Nuitee
L
LUCAS
8
Pros:

In General the hotel was good
1- Staff and service very friendly and efficient
2- Breakfast could be better i was there in 2016 the breakfast was amazing this time was very poor and limited choice
3- Internet very weak and not reliable better to have a phone with internet package
4- Security insured 24/24
5- Noisy sometimes specially if next room have kids better to have ear plug
6- nice swimming pool not to deep and safe
7- Hotel it’s located in a residential area but quiet area if you are looking for hotel with sea or mountains view this hotel it’s not your choice
For me I founded a good place as it’s near everything
10 min from te airport and easy to access road to other region

2023-08-06 via Nuitee
J
Jad family
8
Pros:

The amenities are amazing, pools, courts, and gym. Our room could have been better, because the bathroom floor and room floor were quite dirty, and the bathtub could use a remodel. But The bed comfort is great, and sheet are very clean. The AC was a blessing and stayed on for our 8 nights! The curtains could use updating. The hotel hallway though were very hot and smelled like cigarettes on our floor. Location is great, nice and quite and plenty of street parking, close to airport and major highways.

2022-08-04 via Nuitee
F
Francois family
6
Pros:

Hôtel needs a revamp. Rooms are old.

2022-04-12 via Nuitee
D
Danielle
10
Pros:

Excellent service, clean room, very polite staff. Breakfast was individually prepared at taste. Overall, excellent!

2020-07-24 via Nuitee
T
talin
10
Pros:

zeer goed hotel , super vriendelijk personeel .Mijn verblijf was uitstekend , kamers zijn super schoon zoals in de fotos, qua ligging ook super , al bij al het is een hotel om aan te raden .... 😊

2020-03-05 via Nuitee
C
Chantal saad
10
Wonderful hotel
Pros:

It was perfect best wwlcoming by Dany and rima so kind really and the supervisor on cleaning super kind . I highly recommend this Hotel comfortable and near by everything and very safe zone ...

2020-01-09 via Nuitee
V
Verified traveler self
10
Pros:

Good stay
Friendly staff
Eager to please
Good breakfast

2019-11-16 via Nuitee
R
Raya self
8
Pros:

Room was very clean. Hotel in a residential area and was hard to find. Staff was hopeful and polite. Great value.

2019-09-15 via Nuitee
J
John
2
Horrible Service I
Pros:

Front desk service was horrible and very rude!
Upon arrival I had to wait over half hour to get checked in. When I checked out additional charges of $125 was added to my bill for early check in, parking and upgrade that I didn’t request.
The lady at the front desk name Rima was very arrogant and aggressive.
I don’t recommend this hotel to no body.
It’s location in residential area and very hard to find.

2019-08-22 via Nuitee
V
Verified traveler self
10
Pros:

The staff was excellent, great breakfast. Internet access could be better. Great location.

2019-07-30 via Nuitee
V
Verified traveler
8
Nice place, but location and area not great.
Pros:

Staff was very friendly and helpful. Nice exercise facility and pool on 3rd floor. However the lighting in the bathroom were small spotlights in the ceiling. You were essentially looking in the mirror in the dark. The location was very difficult to get to via Careem or Uber. It is located in a labyrinth of streets. WiFi was 480kbps which is typical for most of Beirut hotels. ☹️. Overall relaxing stay but seemed isolated as far as finding local restaurants in walking distance. Not much to explore.

2019-06-17 via Nuitee
A
AlTawil family
10
Pros:

Customer service is excellent and very friendly service especially (Rima) and the Staff
I would love to reserve every time We visit Lebanon.

2019-05-15 via Nuitee
V
Verified traveler friends
10
Pros:

Excellent and quiet stay. Welcoming staff . I recommend for stay

2019-04-29 via Nuitee
V
Verified traveler self
8
Pros:

I had an amazing two day stay @ Cosmopolitan. Good value, perfect location and extremely clean rooms. What was really outstanding is the top quality staff!!! I was serviced by Rima front desk - I called to check if I could delay my check out, not only she accepted and gave me an additional 2 hrs stay, but as soon as I called reception she greeted me with such a wonderful and enthusiastic good morning full of positivity that really made my day! Also, another staff member Majd who was there for the night shift, was so great, he provided all sorts of help to make my stay comfortable. Room service was amazing as well.. I recommend this hotel and will surely revisit due to the perfect staff and service they provided me with.

2019-04-05 via Nuitee
R
Rimesh
10
Great stay
Pros:

Happy with all

2019-04-04 via Nuitee
R
Rimesh
10
Great stay
Pros:

Happy with service

2019-03-31 via Nuitee
V
Verified traveler family
4
Pros:

Payment , parking fees , breakfast and reception .
Blocking 50$ as insurance.

2019-03-09 via Nuitee
A
Avo family
10
Pros:

Very nice place,easy to access,2 min walk to the main street,great breakfast choices,gym,indoor pool,overall more than good

2018-12-14 via Nuitee