Hotel Montsegur

Hotels
8.3 (765 reviews)
1 Avenue Bunau Varilla , Carcassonne , fr

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and charming accommodations
Cons:
Noise from the street
Limited breakfast options

Categories

Cleanliness
8.05
Guests noted the hotel was clean and well-maintained, but some mentioned noise from the street.
Service
9.05
Multiple reviews praised the friendly and helpful staff.
Location
8.05
The location is convenient but some guests found it a bit loud and challenging to reach the old city.
Room Quality
8.05
Rooms were generally comfortable, though there were mentions of noise.
Amenities
8.55
Amenities like parking were appreciated; however, breakfast options were limited.
Value for Money
8.55
Generally seen as a good value for the price, despite some complaints about the booking process.
Food and Beverage
7.55
Breakfast had mixed reviews; some felt it was lacking.
Overall Experience
8.55
Overall, guests enjoyed their stay and recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 10:45

Property Description

Historic Charm
Escape to the past with our 19th-century manor house, showcasing period furniture in each guest room for a unique experience.

Convenient Location
Situated just a short stroll away from the city center and Carcassonne's Cathedral, explore the city's treasures with ease.

Modern Comforts
Enjoy modern amenities such as free WiFi, flat-screen TVs, and air conditioning in all guest rooms for a comfortable stay.

To book your stay at Hotel Montsegur and indulge in historic charm and modern comforts, reserve your room now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 765 reviews
Cleanliness: 8.05
Service: 9.05
Location: 8.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.55
G
Ghattas • solo_traveller • ae
9
2026-06-26 • via Nuitee
J
Jurij • couple • fr
7
Cons:

Triukšminga vieta netoli sankryžos

2026-06-26 • via Nuitee
A
Annick • extended_group • fi
9
Pros:

The host, the parking, the atmosphere of the hotel, the theme

Cons:

Location was further from the old town than we orginally thought, but it was closer to the new town. It is possible to walk to the old city (2,5km). Walking to the new town is no problem at all

2026-06-26 • via Nuitee
M
Maria • solo_traveller • fr
9
2026-06-24 • via Nuitee
L
Louise • solo_traveller • ca
7
2026-06-22 • via Nuitee
C
Christian • solo_traveller • fr
9
Pros:

La gentillesse du personnel
L'emplacement
Le style de l'établissement dans un hôtel particulier du XIX siècle...

2026-06-22 • via Nuitee
S
Stefano • solo_traveller • it
9
L'albergo ideale
Pros:

Una accoglienza perfetta e una camera accogliente e spaziosa

2026-06-21 • via Nuitee
B
Brendan • couple • au
9
Pros:

The family run hotel was fabulous

2026-06-21 • via Nuitee
T
TheeRipTheMichael • solo_traveller • gb
8
Pros:

Its a hotel that does what it says on the tin. The staff are extremely helpful

Cons:

It's a bit dated but that adds to the charm

2026-06-19 • via Nuitee
D
Diane • couple • gb
10
Great location in a traditional hotel
Pros:

Traditional French hotel/home.
Lift to all floors was a huge incentive to book this hotel
Good Breakfast.
Hotel owner and staff were very helpful and supportive. Good recommendations for restaurants.
Location was excellent, over the road from bus and “little train” stop and within walking distance of the town centre with restaurants and shops

Cons:

A courtesy try( kettle tea coffee) in the room would be good but this is not common in French BB so understandable

2026-06-19 • via Nuitee
H
Helmar • solo_traveller • de
8
2026-06-19 • via Nuitee
N
Neil • couple • gb
10
Pros:

Lovely old building which is kept in excellent condition. Hotel staff were helpful in providing us a map to walk into the medieval area and gave us directions to the best route with our dogs along the canal
Would defiantly stay again if in the area

2026-06-18 • via Nuitee
C
Carolyn • couple • gb
8
Did the job as it was just an overnight stop.
Pros:

Lovely old building. Great location once you realise its is near the old town with many bars and restaurants and not that near the the medieval city so was initially disappointed. My error if course. Very safe off street parking. The medieval city was in walking distance though.

Cons:

Breakfast was very average for the extra cost charged.

2026-06-18 • via Nuitee
T
Theo • couple • ch
9
Ein Hotel, wo man sich wohlfühlt.
Pros:

Ein Hotel in idealer Lage zur Altstadt. Der vom Besitzer persönliche Empfang war äusserst zuvorkommend. Parkplatz auf zum Hotel gehörenden Areal. Ein Hotel mit Stil und Charme.

Cons:

Keine Beanstandung

2026-06-17 • via Nuitee
J
Jorge • couple • es
9
2026-06-11 • via Nuitee
F
Fabienne • couple • nl
5
Kan niet, want wij zijn weggegaan. Zonde van het geld. De meneer was vriendelijk, maar er moet echt iets aan gedaan word
Pros:

Niets, lijkt niet op de mooie plaatjes

Cons:

Krappe parkeerplaats en 2 vreselijke kamers met kuilen in matras. Heel oudbollig e.n 1 kamer was bruin en heel klein.

2026-06-10 • via Nuitee
H
hakan • solo_traveller • tr
10
Pros:

Merkezi konumda misafirperver ve cana yakın otel yetkilileri otoparkı olması temiz ve konforlu

2026-06-10 • via Nuitee
Z
Zabadani • solo_traveller • es
9
2026-06-08 • via Nuitee
J
John • solo_traveller • ie
9
Pros:

Lovely old style french hotel. Staff and owner were most friendly and helpful. Room was very clean and bed linen was crisp, fresh and smelled faintly of lemon.

Cons:

I didn't have time to wait for the breakfast which starts at 7.30am. But they kindly made me a pot of coffee.

2026-06-06 • via Nuitee
R
Roger • couple • gb
10
We’d stay here again
Pros:

Old world charm but with modern convenience’s

2026-06-06 • via Nuitee