Hotel Montsegur

Hotels
8.3 (728 reviews)
1 Avenue Bunau Varilla , Carcassonne , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and charming accommodations
Cons:
Noise from the street
Limited breakfast options

Categories

Cleanliness
8.05
Guests noted the hotel was clean and well-maintained, but some mentioned noise from the street.
Service
9.05
Multiple reviews praised the friendly and helpful staff.
Location
8.05
The location is convenient but some guests found it a bit loud and challenging to reach the old city.
Room Quality
8.05
Rooms were generally comfortable, though there were mentions of noise.
Amenities
8.55
Amenities like parking were appreciated; however, breakfast options were limited.
Value for Money
8.55
Generally seen as a good value for the price, despite some complaints about the booking process.
Food and Beverage
7.55
Breakfast had mixed reviews; some felt it was lacking.
Overall Experience
8.55
Overall, guests enjoyed their stay and recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 10:45

Property Description

Historic Charm
Escape to the past with our 19th-century manor house, showcasing period furniture in each guest room for a unique experience.

Convenient Location
Situated just a short stroll away from the city center and Carcassonne's Cathedral, explore the city's treasures with ease.

Modern Comforts
Enjoy modern amenities such as free WiFi, flat-screen TVs, and air conditioning in all guest rooms for a comfortable stay.

To book your stay at Hotel Montsegur and indulge in historic charm and modern comforts, reserve your room now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 728 reviews
Cleanliness: 8.05
Service: 9.05
Location: 8.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.55
D
Dudragne • solo_traveller • fr
9
Pros:

Lieu, acceuil, centre ville, parking

2026-05-16 • via Nuitee
G
Gail • couple • us
9
Charming French hotel with spacious rooms.
Pros:

The hotel is lovely. The rooms are large with very comfortable beds and sitting area. Quiet for sleeping. Classical French decor. Breakfast was good. The staff are very courteous and helpful.

Cons:

Some may find it farther from the medieval city but it was not a problem for us.

2026-05-15 • via Nuitee
G
Gerardo • extended_group • es
7
2026-05-15 • via Nuitee
H
Hans • couple • ch
8
2026-05-14 • via Nuitee
M
Maurice • couple • fr
10
2026-05-13 • via Nuitee
N
naaima • solo_traveller • fr
7
2026-05-10 • via Nuitee
J
Jackemilie • solo_traveller • fr
5
Review
Pros:

Town centre parking

Cons:

Poor mattress compared to hotel standards today..Breakfast rip off compared to more modern hotels

2026-05-10 • via Nuitee
M
Marion • solo_traveller • fr
9
Pros:

Proche du centre ville et près de la Cité à pied, avec le confort d'un parking sécurisé.

2026-05-08 • via Nuitee
E
elene777_6 • solo_traveller • es
10
2026-05-03 • via Nuitee
A
Alessandra • extended_group • it
10
Un hotel d’altri tempi!
Pros:

L’edificio dal sapore antico

2026-04-30 • via Nuitee
S
Stephane • extended_group • fr
9
2026-04-19 • via Nuitee
C
Cinzia • solo_traveller • it
10
Pros:

Accoglienza gentile e disponibile

2026-04-18 • via Nuitee
M
martine • family_with_children • us
6
I would book this hotel again.
Pros:

The person on site was wonderful. We did not take the breakfast but we had coffee which was also good.
The walls were thin but that cant be helped as its an old building. Everything was very clean.

2026-04-13 • via Nuitee
P
pauline • family_with_children • gb
9
faded charm, great breakfast, really helpful host. lovely old house.
Pros:

the host was lovely and very helpful giving us great recommendations for places to eat. The hotel was in easy walking distance to restaurants and shops. The hotel was comfortable and we had breakfast in the lovely dinning room. parking was easy and on site.

Cons:

all good

2026-04-12 • via Nuitee
R
Remy • solo_traveller • fr
7
2026-04-10 • via Nuitee
L
Leo • family_with_children • es
9
Great!
Cons:

The service

2026-04-05 • via Nuitee
M
matteo • solo_traveller • es
7
2026-04-05 • via Nuitee
F
Fabienne • extended_group • fr
3
Ne mérite pas 3 étoiles.
Pros:

Place de parking.

Cons:

Très déçue par ce séjour en avril qui ne mérite pas 3 étoiles pour les chambres avec une décoration spartiate. J’avais réservé deux chambres. Très mauvaise odeur ds les chambres avec une odeur forte de vielle moquette. L’aération n’a pas suffit. C’était insoutenable.

2026-04-04 • via Nuitee
M
marktJ6937LL • Friends getaway • Pleasant Grove, Utah
10
Delightful stay
Pros:

Lovely old school hotel in architecturally interesting late 19th Century manoir. Very nice rooms and remodeled bathrooms. Easy walking distance to the center of town and less than 30 minute walk to the citadel entrance. The proprietor was exceptionally welcoming, attentive, and helpful. Very old school hotel in the best possible way.

2025-12-29 • via Tripadvisor
E
Eamon • couple • ie
10
2025-10-18 • via Nuitee