Crowne Plaza Yichang by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.5 (46 reviews)
169 Yanjiang Avenue (Yanjiang Dadao) , Yichang , CN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near Yangtze River/cruise centre
River views from rooms
Clean, modern and spacious rooms
Helpful and friendly staff (several named: Alex, Max)
High-quality breakfast buffet
Cons:
Front-desk/service issues reported in multiple Chinese reviews (training and attitude concerns)
Some staff have limited English
Breakfast choice limited according to one guest
Perceived as somewhat expensive / value for money concerns

Categories

Cleanliness
9
Multiple guests explicitly praise the hotel as very clean and beautifully decorated; rooms described as clean and well appointed.
Service
7.5
Mixed feedback: several guests named staff (Alex, Max) as very helpful and friendly, but multiple Chinese reviews report poor front-desk service, weak training and problematic interactions; some staff had limited English.
Location
9.5
Consistently praised for an excellent location near the Yangtze River and the Yangtze cruise centre, and proximity to restaurants.
Room Quality
9
Rooms described as spacious, modern and well appointed with excellent river views.
Amenities
8.5
Modern hotel with good amenities; the breakfast buffet is described as excellent by some, though one guest noted limited breakfast choices.
Value for Money
7.5
Some guests found the hotel somewhat expensive relative to other hotels in China, lowering perceived value despite strong facilities.
Food and Beverage
8.5
Breakfast buffet receives strong praise as 'awesome' from multiple reviews, though at least one guest found breakfast choices limited.
Overall Experience
8.5
Overall positive experiences (clean, good location, pleasant rooms, helpful staff in many cases) tempered by several strong complaints about front-desk service and occasional language issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Luxurious Accommodation with Stunning River Views
The Crowne Plaza Yichang offers a luxurious stay with breathtaking views of the Yangtze River, just a short drive from the city center.

Diverse Dining Options and Relaxing Amenities
Indulge in a culinary journey with 4 dining options including authentic Japanese cuisine, fine Chinese dining, and international buffet meals. Unwind at the indoor pool, fitness center, or enjoy a day trip arranged by the tour desk.

Convenience and Comfort
Experience comfort in elegantly furnished rooms with modern amenities such as flat-screen TVs, see-through glass bathrooms, minibars, and personal safes. Benefit from free internet, parking, a business center, and concierge services for a seamless stay.

To book your luxurious stay at Crowne Plaza Yichang, reserve now!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YIH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 46 reviews
Cleanliness: 9
Service: 7.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.5
B
Brenda • couple • sg
9
Comfortable hotel with spacious rooms close to Yangtze Jiang cruise centre
Pros:

Close to Yangtze Jiang cruise centre

Cons:

Nothing

2026-07-16 • via Nuitee
D
Denis • family_with_children • fr
10
Pros:

Tout, vue magnifique sur le fleuve, la chambre, le petit déjeuner, la proximité de restaurants, l’amabilité du personnel.

Cons:

Rien

2026-07-05 • via Nuitee
V
Valentin • couple • de
9
2026-06-15 • via Nuitee
J
Jeffrey Thomas • solo_traveller • us
10
Pros:

Very clean and beautifully decorated.

Cons:

N/A

2026-06-11 • via Nuitee
K
Karl-Heinz • couple • de
9
Pros:

Bestes Hotel, was wir jemals irgendwo hatten.

Cons:

Keinerlei Beanstandung.

2026-06-10 • via Nuitee
B
Betty • couple • us
10
Enjoy staying in this hotel, and wish to stay longer days.
Pros:

Everything is excellent.

Cons:

None

2026-06-08 • via Nuitee
A
Ashley • couple • au
9
Nice Hotel, pleasant stay, good location
Pros:

Good view from the room facing the river. Clean, well appointed room, good location

Cons:

I thought it was somewhat expensive relative to other hotels in China

2026-06-04 • via Nuitee
N
noshir • solo_traveller • gb
7
Large well located hotel with friendly staff
Pros:

Well located, modern and big room with river view

Cons:

Breakfast choice not great and staff hardly spoke English but they were still friendly and helpful

2026-05-31 • via Nuitee
S
Sharon • family_with_children • sg
9
2026-05-27 • via Nuitee
J
Jing • couple • de
3
体验从办理入住开始就很差。前台员工缺乏培训，服务水平完全不能匹配五星级酒店，且在因自身水平有限造成误会的情况下不反省自身的业务能力，反而上纲上线，对住客进行道德绑架！不会再来。
Pros:

地理位置不错。

Cons:

前台员工素质和服务水平很差，需加强培训。

2026-05-26 • via Nuitee
J
Jing • couple • de
3
入住体验非常不好！
Pros:

位置

Cons:

员工素质及基本服务水平亟待提高。前台服务员业务能力差，服务态度差，且在因自身业务能力差给住客带来不便的情况下强词夺理，甚至实施道德绑架！

2026-05-26 • via Nuitee
M
Marco • couple • ch
10
Pros:

The hotel is modern and very nice. The breakfast buffet is really awesome. The staff is super helpful and friendly, I especially Alex ☺️

Cons:

Nothing to complain

2026-05-20 • via Nuitee
S
Sylvia • couple • au
10
Beautiful hotel in excellent position.
Pros:

The location is excellent. The staff very helpful especially Max, the concierge. The room was well appointed with excellent views of the Yangtze River..

Cons:

Nothing

2026-05-11 • via Nuitee
A
alen • solo_traveller • hr
9
2026-04-29 • via Nuitee
V
Vanessa • solo_traveller • nl
9
Great hotel with amazing breakfast
Pros:

Hotel breakfast buffet was fantastic, the variety and quality of food was incredible. They also opened early for us when we had a very early departure.

2026-04-27 • via Nuitee
J
Jessie • couple • sg
7
2026-04-25 • via Nuitee
K
KENNETH • solo_traveller • um
9
Good stay, will return if in China again.
Pros:

For me the location was perfect. I was only in Yichang for a day layover , but the visit was good. I was able to walk to the next door mall and shop. The hotel's restaurant was very good. The breakfast variety was excellent.

Cons:

N/A

2026-04-21 • via Nuitee
B
Ben • solo_traveller • ca
9
Nice hotel
Pros:

Well-appointed, beautifully furnished. Breakfast is exceptional, with a wide range of choices, including soup noodles prepared in front of you!

Cons:

Nothing

2026-04-20 • via Nuitee
Y
YI CHIN • couple • tw
7
2026-04-13 • via Nuitee
S
Sze Ooi • extended_group • sg
10
Great place to stay, easy accessibility to the Yangtze Cruises
Pros:

Great location to the Yangtze river cruises. Staff service was great. Hotel ambience was very soothing. Great place to return to after a long day. Good eating places nearby hotel.

Cons:

Nil.

2026-04-03 • via Nuitee