Crowne Plaza Yichang by IHG

Hotels
IHG
8.4 (50 reviews)
Special No. 169 Yanjiang Avenue, Wujiagang District, Yichang, Hubei, 443000 , Yichang , CN

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Concierge service
Wheelchair accessible
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Staff were lovely
Excellent standard
Spacious rooms
Great location
Cons:
Nothing to dislike
Nothing to declare

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect.
Service
8
Staff were described as lovely, which contributed to the positive service experience.
Location
9
The hotel's location was praised as excellent.
Room Quality
8.5
Guests appreciated the spacious rooms.
Amenities
7
Amenities were satisfactory overall.
Value for Money
7.5
Mixed feedback on pricing, with some guests questioning the value.
Food and Beverage
7.5
Breakfast and restaurant services were generally well-received.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-27 15:57

Property Description

Luxurious Amenities
Make the most of your stay with access to an indoor pool, sauna, and fitness center. Enjoy complimentary Wi-Fi, concierge services, and even babysitting options for a worry-free stay.

Dining and Entertainment
Satisfy your taste buds at Coffee No.1 or opt for 24-hour room service. Unwind at the bar/lounge with a refreshing drink. Indulge in daily buffet breakfasts for a perfect start to your day.

Convenient Facilities
Benefit from a business center, dry cleaning services, and a 24-hour front desk. Host events effortlessly with a conference center and 10 meeting rooms. With free self-parking available, your stay is made even more convenient.

Ready to experience luxury and convenience? Book your stay at Crowne Plaza Yichang today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YIH

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 50 reviews
Cleanliness: 7.5
Service: 8
Location: 9
Room Quality: 8.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 8
V
Verified traveler
10
Pros:

Hotel is in a very location, close to mall, Walmart, restaurants. Friendly staff and smooth check in. Would definitely stay again.

2025-03-25 via Nuitee
J
Justin
10
Pros:

This is a great location for visiting Yichang the hotel is beautiful on the inside and offers great views of the river and mountains. There are many restaurants in the area. They don't stay open late but there are delicious food vendors around the corner. The staff at the hotel are welcoming and very helpful. If you're staying in Yichang, the Crowne Plaza is where you must stay.

2024-12-29 via Nuitee
P
Puilan
8
Pros:

Free luggage storage, staff was very helpful

2024-10-25 via Nuitee
V
Verified traveler
6
Beautiful Hotel with Several Drawbacks
Pros:

The hotel has a nice appearance, with a beautiful lobby adorned with flowers and a crystal chandelier. However, it often feels like a playground due to the many children running around. The air has a scent reminiscent of a typical Chinese restaurant. The room is OK. But the bathtub water temperature is just slightly above skin temperature, which is not comfortable, despite the service man's insistence. The breakfast selection is limited and significantly overpriced.

2024-05-23 via Nuitee
L
Lee
6
Pros:

A good location for cruise ferries, with great waterfront park

2024-04-28 via Nuitee
B
brian
2
Pros:

Room was hot as hell. AC did not work. Apparently the "management" had not decided to turn on the AC....Paying customers don't get to decide what temp they like their room.
Upon checkout girl at front desk acted like I was bothering her to do her job!

2024-04-12 via Nuitee
R
Rodney family
8
Pros:

Breakfast buffet was wonderful! Room temperature controls did not allow us to lower the 25C setting, though the fan worked. The bed was a bit soft in the middle for us. Shower was quite nice.

2024-04-12 via Nuitee
Z
zhenlong
8
Would stay again!
Pros:

Good stay, I would stay again. We did not buy breakfast because there were many little shops around for far cheaper and lots more options! The shampoo wouldn't come out of the pump in the shower and no microwave in the room but otherwise decent price for a riverfront view room!

2023-12-26 via Nuitee
T
Timothy
10
Great stay
Pros:

The hotel was great. We received an upgrade to an executive level suite. The room was large and very clean. The staff was very friendly and service was outsranding. The hotel is situated across from the bus terminal that brings you to the cruise port. The hotel is situated next to a very clean and modern mall with many western stores and grocery store and Wallmart.

2019-10-08 via Nuitee
S
swexplorers18 partner
8
Pros:

Great location close to the river ferry terminal, river boardwalk, shopping and dining options. Staff extremely helpful, particularly the concierge who was able to organise a Yangtze River day tour at short notice.

2019-07-13 via Nuitee
V
Verified traveler family
10
Pros:

Centrally located, staff very friendly and helpful

2019-07-06 via Nuitee
V
Verified traveler
10
It’s ok, but additional service would be great
Pros:

A very convenient place for a night after the Yangtze cruise. But sadly there is no concierge to help with the luggage. Perhaps the hotel can give a shuttle service to and fro the Terminal.

2019-06-13 via Nuitee
P
Parras
8
Pleasant stay
Pros:

Nice hotel. Staff generally friendly, especially at checkin and concierge. F&B staff spent more time playing games on their phones rather than attending to guest needs

Good variety for breakfast, considering the location.

Comfortable beds and decent sized rooms with baths.

Smoking inside the building is a bit of an issue for me

2019-04-17 via Nuitee
V
Verified traveler
10
accommodating
Pros:

We needed to check out late and paid half rate allowing us to stay till 6:pm

Just a few blocks to the Three Gorges cruise terminal making it perfect for a stay before a cruise on the Yangtze river.

2019-03-03 via Nuitee
T
Terry
10
Excellent service
Pros:

Everything you would expect from Crowne Plaza. Staff friendly and helpful. Rooms very good. Lobby bar layout a little disappointing. Would recommend

2019-01-26 via Nuitee
W
Wukong family
8
Pros:

Beside shopping mall and cruise center, location is excellent.

2018-12-22 via Nuitee
D
DAEHYEON
8
Everytime be satisfied
Pros:

Whenever I visit Yichang, I use the Crowne Plaza. And every time they provides comfortable/Clean romm/service to me.

2018-08-19 via Nuitee
T
Tea
10
A very good hotel in Yichang near a shopping mall
Pros:

A very good hotel near the cruise terminal. The hotel is near a shopping mall. Very friendly staff and very good rooms.

2018-08-01 via Nuitee
V
Verified traveler
10
1st Class property in great location
Pros:

Very impressive hotel, across from the Yangtze and adjacent to shopping mall.

2018-06-21 via Nuitee
T
Thomas
8
OK but Club access a bit under par.
Pros:

The hotel initially could not find our booking, was resolved finally after a few phone calls. We booked a Club room. Room was fine but the Club lounge was open only in the evenings and had very limited drinks and snacks, not really up to normal Club standards. Also breakfast was not offered in the Club lounge as it is normally.

2017-06-18 via Nuitee