Glen-Yr-Afon House Hotel

Hotels
8.4 (547 reviews)
Pontypool Road , Usk , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Dated decor
Poor value for money

Categories

Cleanliness
8.61
Room was clean and comfortable, but some rooms are a little dated.
Service
9.08
Staff were friendly and helpful, providing excellent service.
Location
9.12
Great location for the Beacons and easy to get to.
Room Quality
7.57
Rooms are comfortable, but some decoration is dated and a few updates are needed.
Amenities
8.1
Amenities are decent; the restaurant food was highly praised, but some items were overpriced.
Value for Money
7.06
Some reviews indicated it was poor value for money given the condition of rooms and check-in/check-out policies.
Food and Beverage
9.11
Breakfast was lovely with good options, although dinner was uneven in quality.
Overall Experience
8.58
Overall a pleasant experience with a warm welcome and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:49

Property Description

Charming Victorian Villa in Monmouthshire

Unique Room Experiences: Experience the charm of our Victorian villa with individually designed rooms, each offering its own character and style. Families will love our spacious rooms with two floors.

Family-Owned Tradition: Since 1974, the Glen-Yr-Afon has been a family-owned and family-run establishment, ensuring a warm and welcoming atmosphere for all guests.

Award-Winning Dining: Indulge in culinary delights at our Clarkes restaurant, serving a delectable selection of light bites and à la carte options every evening.

Book your serene retreat at Glen-Yr-Afon today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CWL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £20 per person per night when using an existing bed.
    People 3 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 547 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 7.06
Food and Beverage: 9.11
Overall Experience: 8.58
R
Ruth couple gb
7
We had a lovely stay and with small amount of investment this would be a fabulous hotel
Pros:

The position and grounds were lovely. The staff were great and the breakfast was very good. The room was very clean and the bathroom was spotless.

Cons:

The bed was very soft and the room needed a little updating / tlc.

2026-07-24 via Nuitee
J
Jonas family_with_children dk
7
God morgenmad
Pros:

Stemningsfyldt hotel med god morgenmad

Cons:

Det var lidt slidt. Man skulle bede receptionen om at tænde for det varme vand, for at gå i bad

2026-07-24 via Nuitee
S
SARAH couple gb
10
Lovely place to stay
Pros:

Beautiful decor. Lovely breakfast

Cons:

Lack of toileteries

2026-07-23 via Nuitee
A
Anderson couple gb
7
A welcoming overnight stop off.
Pros:

It is an attractive building with character. Alex greeted us in a very friendly manner and was extremely helpful and courteous throughout our stay. He let us have a big bucket of ice for use overnight and a bag of ice to take on our onward journey. Another member of staff was also kind enough to give us a bowl of decaffeinated tea bags and a fresh jug of milk, which we really appreciated.

Cons:

The decor in our room was tired, with wallpaper starting to peel and paint starting to pop, although the room itself was very comfortable. We enjoyed having a fan as it was a very hot day.

The breakfast could have been better. We were the only ones in the dining room at first and everything had to be served to us as there was no buffet. I would like to have been able to see things, at least the cold offerings. I specifically asked for lightly cooked bacon but when it arrived it had obviously just been reheated and was overcooked and hard to cut, which was disappointing. The rest of the meal was satisfactory.

2026-07-23 via Nuitee
P
Palimar Guruprasad family_with_children gb
5
Pros:

Nice location, a couple of the front desk staff were friendly, courteous and gave us suggestions on nearby attractions to visit.

Cons:

1. We weren't told that there was a lift available at the time of check-in which we could have used to carry our suitcases. We came to know about the lift only when checking out when the cleaning staff told us that there was a lift we could use!
2. The TV in our room was tiny about the size of a laptop monitor and the kids were very disappointed.
3. The upstairs room was really hot due to the hot weather. We asked the front desk staff on the 2nd day to provide an additional fan which they did.

2026-07-22 via Nuitee
C
Carol solo_traveller gb
9
Pros:

Staff were very friendly and helpful.
Lovely grounds. Good breakfast

Cons:

N/A

2026-07-20 via Nuitee
A
Andrea solo_traveller gb
9
Nice stay.
Pros:

Spotlessly clean. Central to the village.

Cons:

We could not have a drink from the bar at 4.30 in the afternoon, as the pipes/pumps were being cleaned.
Surely this should be done in the morning, when alcohol is not being served. So, we were unable to have a alcoholic beverage and sit in the grounds on a beautiful afternoon. So, we took our trade to the town.

2026-07-19 via Nuitee
S
Steve solo_traveller gb
9
Pros:

Staff were great

2026-07-18 via Nuitee
M
Michael solo_traveller gb
9
2026-07-10 via Nuitee
A
Amy extended_group au
8
Quiet and comfortable hotel
Pros:

Quiet and comfortable hotel. Good breakfast (additional cost). The staff were kind and helpful.

Cons:

There is not much happening in this town or the surrounds. We struggled to find somewhere to eat for dinner.

2026-07-10 via Nuitee
C
christopher solo_traveller gb
10
2026-07-10 via Nuitee
J
Jane couple gb
10
Perfect hotel in a lovely setting.
Pros:

This family-owned country house hotel on the edge of Usk was a revelation for us; rarely have I found an hotel so comfortable and so well serviced. Our dog-friendly room (34) was on the second floor, with two upholstered chairs and a desk chair; the bathroom was ideal, having a bath (our preference) and a shower overhead. The room was serviced daily.

The dining rooms were air conditioned. Breakfast was table service and with a good (but not extensive) range of food. The dinner menu was also not extensive, but it certainly had more than enough to ensure we dined there on the two nights of our stay. Both breakfast and dinner were beautifully presented by courteous and efficient staff.

The hotel has several public areas, making it a haven for guests. Thickly carpeted corridors, doors leading to a couple of bars, a drawing room, a library and a ball room … all set within a lovely garden shaded by trees.

Usk is a five-minute riverside walk from the hotel and has great charm. Raglan Castle is less than 15 minutes’ drive and shouldn’t be missed. We were surprised how quick and simple the journey was from Berkshire, how well placed it was for exploring, and yet how quiet the setting.

2026-07-09 via Nuitee
A
Andrew extended_group gb
6
Staff lovely but it needs air conditioning
Pros:

Okay but more thought needed for allergies at breakfast

Cons:

Rooms were unbearably hot. When we arrived all widows were closed and curtains open. Had to leave the room for hours to cool down

2026-07-02 via Nuitee
D
Davita family_with_children gb
6
Was ok but won’t be return. We hate cold shower
Pros:

Unusual

Cons:

No hot water

2026-06-30 via Nuitee
S
Stephen couple gb
9
Pros:

This is a charming classic style hotel with a family owned feel to it.
The food is excellent such that we sent our compliments to the chef.
The staff we met were all very friendly.
It sits in its own grounds, good car parking. Only 10 minutes walk to the town of Usk.

2026-06-27 via Nuitee
E
Evan couple gb
9
Frequently used as it suits us and staff are always brilliant and caring.
Pros:

Excellent breakfast and early start. Great quiet lift.

Cons:

A walk- in shower with door would be helpful for elderly people.

2026-06-27 via Nuitee
S
Stephen couple es
9
Pros:

A very pleasant one night stay in a very comfortable room.
Staff very welcoming and Usk is always a great place to stay.

Cons:

Nothing really.

2026-06-24 via Nuitee
J
Jon solo_traveller gb
6
2026-06-23 via Nuitee
S
Stuart Swift couple gb
8
Nice hotel
Pros:

NIce out of the way hotel. Good size rooms.

Cons:

The room was hot. We couldnt really oopen the windows as there was a graduation party downstairs

2026-06-23 via Nuitee
C
Cynthia extended_group us
10
Pros:

Beautiful property & conveniently located.
Very near the interesting Usk Castle.

2026-06-22 via Nuitee