Fiesta Inn Zacatecas

Hotels
Fiesta Inn
8.9 (232 reviews)
Calzada Heroes de Chapultepec Km 13 + 200 Colonia La Escondidad , Zacatecas , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Slow restaurant service
Maintenance issues
Expensive food

Categories

Cleanliness
8.5
The room quality was praised for cleanliness, but issues with the shower and other amenities affected the rating.
Service
9.5
Overall friendly and attentive service was consistently highlighted in the reviews.
Location
9.5
Many guests appreciated the location of the hotel.
Room Quality
8.5
Rooms described as comfortable, but issues like noisy air conditioning affected perception.
Amenities
8.8
Some amenities were lacking such as a malfunctioning shower and insufficient bathroom supplies.
Value for Money
9
Value is considered acceptable but some mentioned the food pricing.
Food and Beverage
8
The food was generally praised but issues with the restaurant service detracted from the experience.
Overall Experience
9.4
Overall experience was positive but marred by certain service and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:39

Property Description

Modern Amenities and Services
Fiesta Inn Zacatecas offers a range of modern amenities including a gym, spa, and business centre. Guests can also enjoy free Wi-Fi in public areas, ensuring a convenient and comfortable stay.

Dining Options
Indulge in a delicious breakfast buffet at La Isla, the 24-hour open restaurant located in the hotel. Additionally, guests can visit the self-service area with a bar and mini shop for a quick snack or drink.

Event Spaces
With fully equipped meeting rooms and an auditorium that can accommodate up to 260 people, Fiesta Inn Zacatecas is the perfect venue for hosting successful events and gatherings.

For a memorable stay with top-notch amenities and services, book your stay at Fiesta Inn Zacatecas today!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ZCL

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.9
Based on 232 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.8
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.4
K
Kassandra solo_traveller mx
10
Muy agradable
Pros:

El personal muy atento y el check-in fue muy rapido. Llegué muy tarde porque mi transportación se tardó y no tuve ningún problema de hace el check-in tarde en la noche.

Cons:

En general todo estuvo muy bien

2026-05-02 via Nuitee
B
BERNAL solo_traveller mx
9
muy buena y comoda
Pros:

la cama esta muy comoda, y la oficina muy bien.

Cons:

el Shampoo y jabon de baño huele feo.i igual el jabon de manos tiene un aroma desagradable.

2026-05-01 via Nuitee
M
Mario Eduardo Reyes solo_traveller mx
9
2026-04-19 via Nuitee
B
Brittany couple us
1
Horrible staff
Pros:

The staff are trained to be misleading about costs to the point that I'm submitting a complaint to PROFECO (the consumer protection agency)

Cons:

Clear and POLITE communication

2026-04-18 via Nuitee
P
pmancyn solo_traveller mx
6
Clima mal
Pros:

El lugar muy limpió y el personal amable

Cons:

El clima no funcionó bien nunca enfrió y como ya era tarde no hablamos a mantenimiento lo que queríamos era dormir para descansar

2026-04-14 via Nuitee
W
walter solo_traveller mx
8
2026-04-11 via Nuitee
couple mx
9
2026-04-09 via Nuitee
J
JUAN CARLOS CASTRO couple mx
10
estancia muy tranquila
Pros:

todo en general estuvo excelente

2026-04-06 via Nuitee
I
Ignacio solo_traveller mx
8
Pros:

La atención en la cena

Cons:

La falta de atención en el desayuno..No había personal

2026-01-31 via Nuitee
D
Daniel family_with_children mx
10
2026-01-28 via Nuitee
D
Daniel family_with_children mx
10
2026-01-28 via Nuitee
F
Filiberto solo_traveller mx
10
Muy buen servicio
Pros:

Bueno

Cons:

Todo bien gracias

2026-01-20 via Nuitee
J
J. Jesús family_with_children mx
9
Confortable y segura
Pros:

No desayune en el hotel

Cons:

Todo bien, nada que decir

2026-01-19 via Nuitee
M
Moran couple mx
10
2026-01-19 via Nuitee
V
Ventura family_with_children mx
4
lugar para dormir sin alimentos de calidad!!
Pros:

el desayuno malísimo, las salsas de los chilaquiles era agua con color, el jugo de naranja (natural) agua pintada de naranja, la coliflor malísima, las tortillas según hechas a mano parecían de hace 5 días, pedimos crepas y después de 40 min nos dicen que no hay harina, de verdad espero que mejoren ya que por eso no había nada de gente en un fin de semana en el restaurant.

Cons:

la atención en el restaurant y los alimentos

2026-01-19 via Nuitee
J
José Manuel family_with_children mx
8
2026-01-12 via Nuitee
M
Martha Reyna family_with_children mx
10
2026-01-11 via Nuitee
C
CÉSAR IZAMIR solo_traveller mx
9
Agradable
Pros:

No me ofrecieron desayuno, y la ubicación buena

2026-01-07 via Nuitee
J
Jorge Ornelas Solis. family_with_children mx
9
2026-01-02 via Nuitee
N
Nonoal family_with_children us
9
2026-01-01 via Nuitee