Holiday Inn Express Hartford-Newington by IHG

Hotels
•
Holiday Inn Express
8.4 (450 reviews)
2553 Berlin Turnpike , Newington , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean and friendly
Nice breakfast options
Friendly staff
Cons:
Issues with room cleanliness
Extra charge confusion
Lack of communication at check-in

Categories

Cleanliness
7.4
Many reviews mentioned cleanliness positively, but there were significant complaints regarding dirty rooms.
Service
8.9
The staff were found to be friendly and helpful, though issues were noted with responsiveness.
Location
8.9
Multiple reviews indicated ease of access and convenience of the hotel's location, particularly for travelers.
Room Quality
8.2
Rooms were described as comfortable but had isolated complaints regarding noise and accessibility.
Amenities
8.9
Guests enjoyed the gym and pool, alongside the breakfast quality.
Value for Money
7.9
While some perceived value positively, there were complaints regarding extra charges and inconsistencies.
Food and Beverage
8.4
Breakfast options were mostly praised, with a few suggestions for improvement.
Overall Experience
8.6
A mix of positive and negative experiences led to a solid, though not exceptional, overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:15

Property Description

Convenient Location and Modern Comforts

Indoor Pool and Complimentary Breakfast

Fitness Center and Business Services

Experience comfort and convenience at Holiday Inn Express Newington. Indulge in our indoor pool, complimentary breakfast, and free Wi-Fi. Stay productive with our fitness and business centers, while enjoying the convenience of Interstate access. Book now for a relaxing stay near Hartford attractions.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 450 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.9
Room Quality: 8.2
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.6
M
Midd9617 • family_with_children • us
9
Pros:

Loved the bed and how comfortable it was.

Cons:

That they were working on the pool for days so it was closed.

2026-02-13 • via Nuitee
B
Brian • solo_traveller • us
10
2026-02-08 • via Nuitee
M
Midd9617 • family_with_children • us
9
Pros:

I loved the bed. The shower was super hot, which I loved also.

Cons:

Pretty much nothing.

2026-01-28 • via Nuitee
J
Jason • family_with_children • us
10
2026-01-25 • via Nuitee
J
Jowen • family_with_children • us
8
2026-01-24 • via Nuitee
B
Babatunde • couple • us
1
2026-01-21 • via Nuitee
K
Kelly • solo_traveller • us
1
I am angry because I got charged $100 for some reason and I would like to know why.
Cons:

We got charged an extra hundred dollars for something we can’t figure out why. The receptionist did not give us a receipt when we left. She said because we went through a third-party she did not need to give us one. And then we got charged an extra hundred dollars from the hotel. I would love someone to call me back on this.

2026-01-19 • via Nuitee
W
william • couple • us
8
thank you
Pros:

Breakfast excellent also staff.
just long corridors dont suit us SENiors

2026-01-19 • via Nuitee
G
Gregory • couple • us
8
Very pleasant
2026-01-19 • via Nuitee
T
Tracey • couple • us
10
2026-01-19 • via Nuitee
A
Adam • couple • us
9
Pros:

Very clean

2026-01-19 • via Nuitee
S
Shane • couple • us
10
Satisfied
Pros:

Fast speed

Cons:

Lack of movie channels. Could not operate television. Did

2026-01-19 • via Nuitee
M
Mario • solo_traveller • ca
10
Excellent
Pros:

Le petit déjeuner

2026-01-18 • via Nuitee
E
Edwin • couple • us
10
great
Pros:

everything

2026-01-15 • via Nuitee
J
Jillian • couple • us
7
2026-01-03 • via Nuitee
A
Abdul Razak • couple • us
10
2026-01-02 • via Nuitee
J
John • family_with_children • us
10
Love it
Pros:

Breakfast gym and pool were nice. Bed was comfortable.

Cons:

The stopper for the tub didn't work so I could t take a bath.

2025-12-30 • via Nuitee
J
Jason • family_with_children • us
10
Pros:

Clean and friendly

2025-12-29 • via Nuitee
R
Rudd • extended_group • us
9
Good
Pros:

clean, good breakfast,

Cons:

I requested a room for a disabled person, and they gave me one at the end of the hallway. Since my husband can't walk, this was a problem.

2025-12-29 • via Nuitee
F
Faisal • couple • us
8
2025-12-26 • via Nuitee