Holiday Inn Express Hartford-Newington by IHG

Hotels
•
Holiday Inn Express
8.4 (524 reviews)
2553 Berlin Turnpike , Newington , us
+1 860-372-4000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and friendly
Nice breakfast options
Friendly staff
Cons:
Issues with room cleanliness
Extra charge confusion
Lack of communication at check-in

Categories

Cleanliness
7.4
Many reviews mentioned cleanliness positively, but there were significant complaints regarding dirty rooms.
Service
8.9
The staff were found to be friendly and helpful, though issues were noted with responsiveness.
Location
8.9
Multiple reviews indicated ease of access and convenience of the hotel's location, particularly for travelers.
Room Quality
8.2
Rooms were described as comfortable but had isolated complaints regarding noise and accessibility.
Amenities
8.9
Guests enjoyed the gym and pool, alongside the breakfast quality.
Value for Money
7.9
While some perceived value positively, there were complaints regarding extra charges and inconsistencies.
Food and Beverage
8.4
Breakfast options were mostly praised, with a few suggestions for improvement.
Overall Experience
8.6
A mix of positive and negative experiences led to a solid, though not exceptional, overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:15

Property Description

Convenient Location and Modern Comforts

Indoor Pool and Complimentary Breakfast

Fitness Center and Business Services

Experience comfort and convenience at Holiday Inn Express Newington. Indulge in our indoor pool, complimentary breakfast, and free Wi-Fi. Stay productive with our fitness and business centers, while enjoying the convenience of Interstate access. Book now for a relaxing stay near Hartford attractions.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Guest Reviews

8.4
Based on 524 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.9
Room Quality: 8.2
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.6
C
Cynthia • extended_group • us
9
2026-08-07 • via Nuitee
K
Kay • family_with_children • us
9
Pros:

Comfortable

2026-08-05 • via Nuitee
A
Alaysia • couple • us
3
Lots of issues I didn’t like but I suppose it was decent for a weekend stay.
Pros:

Had complimentary breakfast, staff was kind, lots of good places close by to eat or shop, clean room, room service was fast.

Cons:

Curtain on window is see through, beds aren’t the comfiest, key cards kept failing to work so I had to keep going back down for them to fix it. When I first arrived they gave me the wrong room, ac wouldn’t turn off the thermostat wasn’t working. Tub sounded like it was falling apart.

2026-08-03 • via Nuitee
C
Carrie • family_with_children • us
8
Pros:

They had the best breakfast- would highly recommend for families!

2026-08-02 • via Nuitee
L
Lizzotte • family_with_children • us
7
2026-07-18 • via Nuitee
E
Elsie • couple • us
10
2026-07-16 • via Nuitee
P
plourde • solo_traveller • us
8
2026-07-13 • via Nuitee
S
Sebastian • family_with_children • de
6
Pros:

Ging so, Lage war gut.

Cons:

Nicht besonders ordentlich, Zimmerverdunklung war kaputt. Macht keinen guten Eindruck.

2026-07-12 • via Nuitee
T
Tomaisi • couple • us
4
2026-07-12 • via Nuitee
Z
Zahira • family_with_children • us
9
2026-07-11 • via Nuitee
Z
Zahira • family_with_children • us
9
Great
Pros:

We really enjoyed staying at this property, it was clean, the staff was friendly and helpful. Plus, it’s conveniently located close to stores and main roads.

Cons:

The staff was extremely helpful and it was all very clean,

2026-07-11 • via Nuitee
S
Stephen • couple • us
9
Pros:

Breakfast was lovely. Very clean, staff very friendly and efficient. Housekeeping staff took good care of us as well.

Cons:

sometimes sticky floors from cleaning up spills.

2026-07-10 • via Nuitee
Z
Zaki • solo_traveller • se
3
2026-07-05 • via Nuitee
A
Andrii • couple • us
9
2026-07-05 • via Nuitee
R
Rickey • couple • us
10
Great stay
Pros:

Great hotel

2026-07-04 • via Nuitee
R
Roland • solo_traveller • at
7
2026-07-01 • via Nuitee
L
Lebell • family_with_children • us
8
Rooms were nice. Very clean and comfortable. Best breakfast selections.
Pros:

Excellent breakfast.

Cons:

Pool area not very inviting.

2026-06-29 • via Nuitee
J
John • extended_group • us
1
2026-06-29 • via Nuitee
J
Jeanne • solo_traveller • us
7
All fine except damage to inside of door.
Pros:

Staff was very pleasant and efficient! Room was clean and comfortable.

Cons:

The inner bolt on my door had been damaged and replaced. The door frame inside was scratched and dented. The door itself near the inner lock was also dented. It was apparent that someone had pushed the locked door from the outside, causing that damage. The lock did work, but I think the damage could have been repaired more effectively. It was troubling to view.

2026-06-27 • via Nuitee
S
Stephen • solo_traveller • us
2
They switched us to a room that wasn’t what we asked for so they could accommodate some other larger group.
2026-06-27 • via Nuitee