Shibuya Creston Hotel

Hotels
8.2 (868 reviews)
Shibuya-ku, Kamiyama-cho 10-8 , Tokyo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Limited views
Window restriction
Some aging facilities

Categories

Cleanliness
7.88
Overall good cleanliness was noted, with some reviews indicating clean rooms.
Service
8.35
Staff were frequently praised for their friendliness and attentiveness.
Location
8.89
Many reviews highlighted the prime location near attractions and public transport.
Room Quality
7.84
Rooms were described as comfortable and spacious by some, but with some constraints.
Amenities
8.37
Amenities like breakfast options and in-room facilities were appreciated.
Value for Money
7.83
Most guests felt that the experience justified the price point.
Food and Beverage
8.38
Breakfast options received positive remarks, enhancing the overall stay.
Overall Experience
8.05
Guests generally reported a satisfying overall experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:28

Property Description

Charming Stay in the Heart of Shibuya

Nestled just a short stroll away from Shibuya Train Station, Shibuya Creston Hotel offers a blend of modern comforts and traditional charm. The classically furnished rooms provide a cozy retreat with free Wi-Fi and a flat-screen TV.

Culinary Delights and Relaxation

Indulge in exquisite Japanese cuisine at Nigome Restaurant for breakfast and savor Shabu-Shabu beef dishes at Shabu Zen Restaurant. After a day of exploring, unwind with a relaxing massage service offered at the hotel.

Convenient Location for Exploring

Explore the vibrant surroundings with ease as the famous 109 Building, Shibuya Scramble Crossing, and Meiji-Jingu Shrine are within walking distance. Opt for bicycle rental for a fun way to discover the nearby attractions.

Experience the perfect blend of comfort and convenience at Shibuya Creston Hotel. Book now for an unforgettable stay!

Important information:

Please note that payment must be made upon check-in.

An accommodations tax per person per night is not included in the rate and is to be paid directly at the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

8.2
Based on 868 reviews
Cleanliness: 7.88
Service: 8.35
Location: 8.89
Room Quality: 7.84
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.05
R
Russell • solo_traveller • us
7
Pros:

Location

Cons:

Breakfast. Should offer mackerel for Japanese breakfast instead of salmon every day.

2026-05-09 • via Nuitee
M
Marcia • extended_group • us
9
A roomy, reasonable hotel in Shibuya
Pros:

This hotel is an older property, but the rooms are a good size. It was a wonderful location to walk to Meiji Jingu from. However, it's a bit of a walk to Shabuya station. We chose it for its location next to some activities. We were particularly interested in.

Cons:

I slightly dated interior furnishings.

2026-05-09 • via Nuitee
E
Emu • family_with_children • jp
6
Pros:

立地が便利、洗面が広い

Cons:

朝食が少ない

2026-05-06 • via Nuitee
D
Dijana • couple • au
9
Pleasant stay
Pros:

Location was great. Beautiful dining area with traditional Japanese decorations.

2026-05-04 • via Nuitee
快斗 • couple • jp
10
最高でした。
Pros:

室内がとても綺麗でした。

Cons:

特に無いです。

2026-05-03 • via Nuitee
S
Saki • solo_traveller • jp
8
Pros:

清潔出会ったことと、スタッフの方の対応が良かったのと、朝食が美味しかったです。

2026-04-28 • via Nuitee
L
Leyre • solo_traveller • es
9
2026-04-27 • via Nuitee
D
Donegan • extended_group • us
6
Our stay was good.
Pros:

This hotel has the best air conditioning that I have experienced in Japan, and our organized tour group stayed in 4 and 5-star hotels. We came back to Tokyo after the tour for two days. Location was good, the hotel served our purpose. A little dated but clean. Staff was attentive and friendly.

Cons:

The beds are uncomfortable and the bathroom has a slight odor. Rooms are small.

2026-04-23 • via Nuitee
B
bwettyg • solo_traveller • au
9
Pros:

Location

Cons:

Needing to hand over your room key when leaving

2026-04-20 • via Nuitee
H
hirotsugu • solo_traveller • jp
6
寝るだけ
Pros:

朝食は美味しかった

Cons:

渋谷駅から、遠い、わかりずらい

2026-04-16 • via Nuitee
C
Cláudio • solo_traveller • br
10
2026-04-16 • via Nuitee
L
Luciani Aballo • solo_traveller • br
10
Pros:

O atendimento dos funcionarios sempre gentis e cordiais
A limpeza, o ambiente acolhedor e quarto confortável com uma música suave.
A localização fantástica
O Shibuya Creston foi a "minha casa" em Tokio

2026-04-12 • via Nuitee
L
Luciani Aballo • solo_traveller • br
10
Pros:

Atendimento excepcional pelos funcionários sempre muito gentis e cordiais. Localização excelente. Quarto confortável e acolhedor, limpeza dos ambientes.
Creston foi minha casa em Tokio

2026-04-12 • via Nuitee
T
Terence • solo_traveller • us
9
Good central shibuya location
Pros:

It was in a great location central to a lot of what my group way seeing. The breakfast was great with a Japanese option and a western option.

Cons:

Be careful at night not to leave your keys in the room while leaving. I got scrutinized for that and it seemed unwarranted.
They apologized but still was a bit disconcerting

2026-04-11 • via Nuitee
T
Tokiko • solo_traveller • jp
8
2026-04-04 • via Nuitee
O
Odlanyer • family_with_children • no
10
Excellent service!⭐️⭐️⭐️⭐️⭐️
Pros:

Location, very good breakfast, accomodating and friendly staff.⭐️

Cons:

None

2026-04-03 • via Nuitee
E
Ekrem • solo_traveller • tr
7
Tercih edilebilir , Konaklanabilir …
Pros:

Konumunu

Cons:

Odanın sigara içilebilirdi … Lakin oda aşırı sigara kokuyordu , sigara dumanı yerdeki halıya sinmiş , muhtemelen yerdeki halıdan kaynaklanıyordur.Ama bunun önlemi alınmalıydı … Hatta bir öneri : sigara içilebilir odaların zemini halı olmamalı , perdeler stor olmalı ki kokuyu minimal edip , sinmesin …

2026-04-02 • via Nuitee
M
Maria • couple • ru
3
Overpriced and unclean
Pros:

Location is very good

Cons:

The hotel is dated (which we were ready for), but the room was not tidy or clean, there were stains on the bed covers, walls, wallpaper peeling off, also there was an unpleasant odour in the room, like cheap cleaning products. We booked last minute and hotel cost approx $300 dollars for 1 night which is crazy for such unpleasant, old room.

2026-03-31 • via Nuitee
E
Eduardo • family_with_children • us
10
2026-03-30 • via Nuitee
C
Carolyn • couple • au
9
2026-03-29 • via Nuitee