Quest Maitland

Hotels
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Quest Apartment Hotels
9 (1115 reviews)
1 Ken Tubman Drive , Maitland , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and tidy accommodations
Friendly and helpful staff
Cons:
Noise from other guests
Minor issues with amenities

Categories

Cleanliness
8.46
Generally clean and tidy, but some comments mention minor issues.
Service
9.43
Friendly and helpful reception staff, with quick assistance.
Location
9.47
Great location with proximity to supermarkets and restaurants.
Room Quality
8.92
Rooms were described as large and comfortable, with some concerns about noise and layout.
Amenities
8.45
Amenities were generally adequate, but some specifics were noted as needing improvement.
Value for Money
9.41
Excellent value for the price paid, as highlighted in multiple reviews.
Food and Beverage
8.46
Limited breakfast options and specific desires for improvement mentioned.
Overall Experience
9.43
Overall positive experiences noted, with minor room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:51

Property Description

Modern Apartments with Fully Equipped Kitchen and Laundry Facilities
Experience comfort and convenience in our spacious apartments at Quest Maitland. Enjoy modern amenities like a flat-screen TV, DVD player, and fully equipped kitchen and laundry facilities. Relax in style with a private balcony in most apartments.

Convenient Services like Dry Cleaning and Laundry
Leave the hassle of cleaning behind with our dry cleaning and laundry services. We ensure that your stay is stress-free and enjoyable by taking care of your laundry needs.

Central Location with Easy Access to City Attractions
Explore Maitland effortlessly with our central location. Whether you're here for business or leisure, our hotel provides easy access to business parks, shopping centers, cinemas, and sporting facilities. Unwind and dine at nearby restaurants, charging your meals back to your room for added convenience.

Book your stay at Quest Maitland now for a memorable experience in the heart of the Hunter Valley.

Important information:

Please note that there is a 1.16% charge when you pay with a Visa credit card and a 1.14% charge when you pay with a MasterCard credit card.
Please note that there is a 2.1% charge when you pay with an American Express credit card and a 2.93% charge when you pay with a Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 25 per person per night when using an available cot.
    People 2 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1115 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
J
John • couple • au
8
Quest Maitland was a comfortable place to stay for a couple of nights at reasonable cost.
Pros:

Quest Maitland is a property with spacious accommodation, plenty of parking and is well located for a short walk to local restaurants. The kitchen facilities include a good-sized fridge. The bathroom was very clean and tidy, with a quiet exhaust fan.

Cons:

The dining table looked a bit tired.

2026-04-17 • via Nuitee
P
Paula • extended_group • au
7
2026-04-13 • via Nuitee
R
Rebecca • solo_traveller • au
10
2026-04-12 • via Nuitee
G
Gimenez • couple • au
8
One level and annoying that the shower steam may set off the fire alarm and we will be charged a fine for it
Pros:

The balcony and the layout of the apartment

Cons:

One level would be better

2026-04-12 • via Nuitee
K
Kate • couple • au
10
Pros:

Lovely reception staff, easy access, clean and comfortable

2026-04-09 • via Nuitee
C
caesar • couple • au
6
Pros:

Location n front desk staff.

Cons:

2 tea bags ( no variety) n 2 coffee capsules n no raw sugar for 2 night stay is a little lean. A luggage rack would be nice. Thank you.

2026-04-07 • via Nuitee
T
Tammie • couple • au
9
Our accommodation was clean, quiet, and very comfortable for our stay. The location was great!
Pros:

I loved the use of the elevator to the second floor to help us bring all luggage and stuff up to our room. It was fantastic!

Cons:

N/A

2026-04-07 • via Nuitee
C
cmt • couple • au
8
2026-04-05 • via Nuitee
H
Harjinder Singh • extended_group • au
3
They should focus more on staffing — there should always be staff available to assist. I tried calling the night manager
Pros:

Location

Cons:

There were mosquitoes in the room, which made it very uncomfortable. My children couldn’t sleep because of it.

2026-04-05 • via Nuitee
S
Sudaluk • couple • au
9
2026-04-05 • via Nuitee
S
Siti Fairus • family_with_children • au
9
Overall, I’m very satisfied with my stay and would definitely come back again in the future.
Pros:

I had a great stay at Quest Maitland. Everything was excellent from start to finish. The check-in process was smooth, the room was clean and comfortable, and the facilities were well-maintained.

Cons:

The staff were friendly and helpful, making the whole experience even better. The location was also convenient and easy to access.

2026-04-05 • via Nuitee
W
William • couple • au
8
2026-04-04 • via Nuitee
R
Ron • solo_traveller • au
9
Enjoyed it immensely
Pros:

Great spot and great staff

Cons:

Everything was fine

2026-04-04 • via Nuitee
P
Peter • couple • au
7
2026-04-03 • via Nuitee
N
Natasha • couple • au
8
Pros:

Very spacious, great location. Staff were friendly.

Cons:

It was quite dated and had a faint musty small. Was originally given a room that was already occupied but staff sorted the mix up quickly.

2026-04-03 • via Nuitee
J
Jennifer • couple • gb
10
Very comfortable stay in Maitland
Pros:

The bed was very comfortable and the rooms were very quiet. The stay was amazing.

2026-04-02 • via Nuitee
S
Sandy Ivans • extended_group • us
10
Ppl were great
Pros:

Everything was great. All staff were wonderful, helpful, caring.

Cons:

The bathroom could use a little more counter space. That was the only inconvenience.

2026-04-02 • via Nuitee
P
Peter • couple • au
8
Pros:

Location and friendly staff

2026-04-01 • via Nuitee
P
Posenski • couple • au
9
2026-03-31 • via Nuitee
T
Toni • couple • au
9
The staff make this place
Pros:

The friendly staff , housekeeping well done location good

Cons:

Poor quality pillows and bed very low can be difficult to get into out of for older people

2026-03-30 • via Nuitee