Hotel Diego de Almagro Concepción

Hotels
8.7 (304 reviews)
Chacabuco 156 , Concepción , cl

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Comfortable rooms
Cons:
Outdated facilities
Limited variety in breakfast options

Categories

Cleanliness
8.2
Several reviews highlighted cleanliness positively, but some mentioned outdated facilities that detracted from the overall impression.
Service
9.2
The majority of reviews praise the service as excellent and staff as very friendly.
Location
9.2
Numerous reviews emphasize the good location of the hotel, making it convenient for guests.
Room Quality
8.7
Most reviews appreciated the comfort and spaciousness, although some commented on the need for updates.
Amenities
8.2
Amenities were appreciated, but some guests noted that they may require better maintenance or updates.
Value for Money
8.7
Guests generally found it to be a good value, though some indicated concerns about pricing relative to quality.
Food and Beverage
8.7
Reviewers enjoyed the breakfast offerings, though there were mentions of variety issues later in the service.
Overall Experience
8.7
Guests generally had a positive staying experience, but some pointed out areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:10

Property Description

Riverfront Location and Panoramic Views
Located beside the Bío-Bío River, our modern hotel offers stunning panoramic views across Concepción. Enjoy the beauty of the city and the river right from your room.

Relaxation and Recreation
Unwind in our pool or sauna, stay connected with free Wi-Fi, and stay active at our fitness centre. Whether you're here for business or pleasure, we have amenities to cater to all your needs.

Dining and Entertainment
Indulge in a variety of local and international dishes at our restaurant, perfect for any occasion. After a long day, unwind at our hotel bar with a diverse selection of beverages. Book your stay now and experience the best of Concepción at Diego de Almagro hotel.

Important information:

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.

Please note no-shows of all nonrefundable rates will be charged in Chilean Pesos according to the exchange rate of the day plus a 19% VAT.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCP

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for US$40 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 304 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.7
H
Hugo solo_traveller cl
9
2026-05-15 via Nuitee
P
Patricio solo_traveller cl
10
2026-05-15 via Nuitee
I
Ibarra solo_traveller cl
10
Cortita pero grato
Pros:

La amabilidad de los funcionarios

Cons:

Todo bien

2026-05-12 via Nuitee
J
Jorge solo_traveller cl
9
Buena estadía lo utilizo siempre por trabajo por su ubicación y servicios
Pros:

Ubicación y tranquilidad

2026-05-11 via Nuitee
F
freddy solo_traveller cl
8
Pros:

ubicación

2026-05-06 via Nuitee
F
Fierro couple cl
8
Buena estadía, pero con interrupciones en el descanso.
Pros:

Lo que más me gustó fue la ubicación del hotel, que es muy conveniente, además de la limpieza y el buen estado general de las instalaciones. El desayuno es bastante completo y adecuado para comenzar el día.

También destaco el servicio del personal, que fue amable y atento durante toda la estadía.

La piscina es un espacio agradable, aunque mi experiencia allí se vio un poco afectada por situaciones puntuales

Cons:

En general, la estadía en el hotel Hotel Diego de Almagro Chacabuco fue muy buena: instalaciones cómodas, limpieza adecuada y buena atención del personal.

Sin embargo, hubo situaciones que afectaron mi experiencia. Al momento de utilizar la piscina con la intención de relajarme, había niños (de más de 12 años) corriendo alrededor y lanzándose piqueros, generando bastante ruido y un ambiente poco adecuado para el descanso. Entiendo que esto no es responsabilidad directa del hotel, sino de los padres, pero considero importante fomentar el respeto hacia quienes buscan tranquilidad en estos espacios comunes.

Posteriormente, me retiré a la habitación algo incómoda, pero durante la tarde-noche continuaron las molestias: se escuchaban golpes de puertas y ruidos en las habitaciones, aparentemente porque los niños se encontraban sin supervisión mientras sus padres estaban en el restaurante. Esto nuevamente interrumpió el descanso de los huéspedes.

Creo que son situaciones puntuales, pero relevantes de mencionar, ya que impactan directamente en la experiencia de quienes buscan un ambiente tranquilo.

2026-05-06 via Nuitee
R
rodrigo solo_traveller cl
9
Pros:

la habitación 916

Cons:

el desayuno bien , standart
podria ser mejor

2026-05-05 via Nuitee
J
Jaime solo_traveller cl
10
Pros:

Tranquilidad

Cons:

Nada

2026-05-04 via Nuitee
V
victoria family_with_children cl
10
Pros:

Ricas comidas
Excelente atención personal
Limpio todo
Amabilidad

Cons:

Piscina temperada no estaba muy caliente

2026-05-03 via Nuitee
R
Roberto couple cl
10
Excelente
Pros:

Todo

Cons:

Nada

2026-05-03 via Nuitee
R
Ricardo solo_traveller cl
9
2026-04-30 via Nuitee
E
edgla camila solo_traveller cl
10
Buena experiencia
Pros:

Todo

Cons:

Nada

2026-04-29 via Nuitee
H
Hugo solo_traveller cl
9
Pros:

Excelente ubicación en el centro de la ciudad.
Personal muy amable y entregando soluciones a solicitudes, tales como: pedir un taxi, guardar el equipaje.
Dormitorio agradable en cuanto a luminosidad, calefacción y limpieza.

2026-04-29 via Nuitee
C
christian family_with_children cl
7
Cons:

un poco viejas las habitaciones

2026-04-27 via Nuitee
M
Maria Gabriela couple ec
9
Cons:

A la hora del desayuno, faltan implementar más mesas

2026-04-25 via Nuitee
I
Ilson Jorge solo_traveller br
6
Lugar ok para ficar por pouco tempo
Pros:

Atendimento

Cons:

Internet muito ruim, cafe da manhã medio

2026-04-23 via Nuitee
C
Carlos solo_traveller cl
10
2026-04-22 via Nuitee
L
Lara Gómez solo_traveller cl
10
2026-04-22 via Nuitee
L
Leila solo_traveller ar
9
Pros:

La piscina.

2026-04-21 via Nuitee
R
Rita extended_group cl
9
2026-04-19 via Nuitee