Hotel & Suites Real del Lago

Hotels
8.4 (1667 reviews)
Sindicato de Salubridad, 209. Colonia Lopez Mateos , Villahermosa , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Service delays during breakfast

Categories

Cleanliness
7.68
Reported issues like finding a cockroach in the bed indicate cleanliness concerns.
Service
9.15
Overall positive sentiments about staff's friendliness and professionalism, although there were mentions of delays at the restaurant.
Location
9.19
Consistently praised for its good location.
Room Quality
8.14
Generally positive comments about room comfort, although some noted firmness of mattresses.
Amenities
8.67
Amenities were appreciated, including the pool and breakfast options, despite some criticisms.
Value for Money
8.13
Generally good value stated but some concerns over additional charges for children's breakfast.
Food and Beverage
7.68
Mixed sentiments regarding breakfast service and options available.
Overall Experience
8.55
Overall satisfaction expressed, with some minor issues identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:40

Property Description

Luxurious Accommodations with Stunning Views
Hotel & Suites Real del Lago features air-conditioned rooms with free Wi-Fi and a rooftop pool overlooking Villahermosa and Las Ilusiones Lagoon. Enjoy the panoramic views from your room, equipped with modern amenities like cable TV and a coffee machine.

Culinary Delights and Convenience
Indulge in regional and international cuisine at La Floresta bar-restaurant or opt for the convenience of room service.

Prime Location and Easy Access
Conveniently located near La Venta Museum-Park, our hotel offers free private parking and easy access to Central Villahermosa and the airport. Explore the city with a short walk to the bus station.

Book now for a memorable stay at Hotel & Suites Real del Lago!

Important information:

When traveling with pets, please note that an extra charge of $ 300.00 per stay, rent of $ 130.00 per pet, per night and a damage deposit of $ 500.00 applies.

Please note only dogs and cats with a maximum weight of 15 kg and a maximum number of 2 pets per room is allowed.

Children between 12 years and above will be charged as adults at this property.

Airport transfer with additional costPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VSA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for MXN 270 per person per night when using an existing bed.
    People no matter the age stay for MXN 200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1667 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
J
jorge • family_with_children • mx
10
Pros:

La alberca

Cons:

Pasillos muy oscuros.

2026-04-18 • via Nuitee
Ándres • family_with_children • mx
8
2026-04-18 • via Nuitee
J
Jorge Mario • solo_traveller • mx
10
Pros:

Su atención y responsabilidad

2026-04-17 • via Nuitee
C
claudia • solo_traveller • mx
9
2026-04-16 • via Nuitee
J
Jesus Efren • family_with_children • mx
10
tranquilidad
Pros:

las instalaciones estan muy bien al igual quer el servicio, la piscina en buena ubicacion, las mas muy reconfortables y relajantes

2026-04-13 • via Nuitee
S
Sanchez Marin • solo_traveller • mx
8
2026-04-12 • via Nuitee
M
Ma • solo_traveller • mx
10
Pros:

Me encanto! Todo ....el bufet desayuno excelente! Adecuado para adultos y niños,las habitaciones súper cómodas.la alberca ideal para peques.

Cons:

Regresaría sin duda alguna.primero dios en junio 🙏🏻

2026-04-10 • via Nuitee
L
Lucero • family_with_children • mx
10
Perfecta
Pros:

Es la tercera o cuarta vez que me hospedo, las instalaciones muy limpias, personal atento, me encanta!

Cons:

Ninguna queja

2026-04-09 • via Nuitee
M
Moscoso Mayo • family_with_children • mx
9
2026-04-09 • via Nuitee
M
Moscoso Mayo • family_with_children • mx
9
Pros:

Instalaciones muy comidas

Cons:

Todo en general bien, solo tuvimos un detalle que había una cucaracha y tuvimos que jalar el colchón para poder matarla.

2026-04-09 • via Nuitee
J
Josue • family_with_children • mx
6
2026-04-09 • via Nuitee
D
Danny • extended_group • be
7
Pros:

Bon rapport qualité prix. Fréquenté par des familles mexicaines en vacances.

Cons:

Petit déjeuner sans pain !! Beaucoup de bruit... attention aux chambres sous ou près de la piscine... du bruit jusqu'à 21h30 .. .Très loin du centre ville. Donc pour prendre un verre ou manger à l extérieur... difficile sans véhicule.

2026-04-09 • via Nuitee
F
Felipe • family_with_children • mx
9
Pros:

Ubicacion

Cons:

El desayuno solo es para adultos, niños con costo extra

2026-04-07 • via Nuitee
Y
YAMIRAIKY • solo_traveller • us
5
2026-04-06 • via Nuitee
M
Magadan Gonzalez • family_with_children • mx
8
Pros:

El desayuno americano tipo buffet. Habitación cómoda y limpia

Cons:

El aire acondicionado. Funciona al limite. Es un equipo viejo.

2026-04-06 • via Nuitee
N
Nuri Mercedes • family_with_children • mx
1
Estafa total
Pros:

Nada

Cons:

Esta horrible , no nos quedamos nos fuimos de tan pésimo que está

2026-04-04 • via Nuitee
J
Jaime • family_with_children • us
10
Pros:

Locación estaba cerca de muchos lugares que fuimos

Cons:

Me viera gustado mas variedad de desayuno, pan cakes,

2026-04-04 • via Nuitee
M
Mara Astrid • family_with_children • mx
9
Pros:

Todo estuvo bien.

Cons:

Todo estuvo bien.

2026-04-04 • via Nuitee
Z
zaidy Margarita • family_with_children • br
10
Pros:

Todo en general,

2026-04-04 • via Nuitee
A
aide • solo_traveller • mx
10
RECOMENDADO
Pros:

Muy cerca del parque museo la venta

2026-04-01 • via Nuitee