Epoque Hotel - Relais & Chateaux

Hotels
Relais & Châteaux
9.6 (754 reviews)
17C Intrarea Aurora , Bucharest , ro

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Family friendly
Exceptional service
Great location
Stunning rooms
High quality food
Cons:
Some amenities not functional
Breakfast time too early
Dated towels

Categories

Cleanliness
9.1
Some reviews mentioned cleanliness positively, but one noted that towels were dated. Overall cleanliness is standard quality for this hotel tier.
Service
10
Multiple reviews praised the friendly, helpful, and professional staff providing exceptional service throughout the stay.
Location
9.6
The hotel is well-located next to Cismigiu Park and within walking distance to the old town, which was positively noted in reviews.
Room Quality
9.6
Rooms were described as stunning, spacious, and well-designed in several reviews.
Amenities
9.3
Amenities were mentioned positively, but some features in the spa/pool area were not functional, which lowered the score slightly.
Value for Money
9.6
Guests felt the experience was worth every penny based on the positive dining and room experiences.
Food and Beverage
9.6
Food quality was consistently described as high and well presented across multiple reviews.
Overall Experience
10
General feedback reflects an outstanding experience, with guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:06

Property Description

Luxurious Accommodations

Epoque, a stylish boutique hotel near Cismigiu Central Park, offers elegantly decorated rooms with air-conditioning, free parking, and WiFi. The well-appointed rooms feature a pillow menu, luxury toiletries, and a comfortable living area with a work desk.

Relaxation and Wellness

Guests can unwind at the spa center with saunas, hot tub, indoor pool, and fitness center. Various massages are available for an extra fee, ensuring a truly rejuvenating experience during your stay.

Fine Dining Experience

Indulge in French Haute Cuisine at L'atelier - l'art culinaire restaurant, with a selection of vegetarian dishes. Enjoy an apéritif in the winter garden and savor a delicious à la carte breakfast.

Experience luxury and comfort at Hotel Epoque - book now for an unforgettable stay!

Important information:

A refundable deposit of EUR 50 per night is required upon arrival for incidentals.

The property will only accommodate the number of guests specified in the booking confirmation.

A surcharge applies for each additional guest you wish to add to your booking, EUR 10 per night for the second guest and EUR 40 per night for the third guest.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Location

Guest Reviews

9.6
Based on 754 reviews
Cleanliness: 9.1
Service: 10
Location: 9.6
Room Quality: 9.6
Amenities: 9.3
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 10
D
Duupje extended_group be
9
Fantastisch. Als we ooit terugkomen naar Boekarest nemen we zeker dit hotel opnieuw.
Pros:

Ontbijt was niet goedkoop maar zeer lekker en zeer goede bediening aan tafel vooral door Danny of (Denny).

Cons:

Airco op de slaapkamer was luidruchtig.

2026-09-11 via Nuitee
R
Ron solo_traveller il
10
Great service
Pros:

The service was great. They recommended how is the safest way to use taxis' services the location is perfect. Breakfast was personal and excellent. We did not have time to visit the pool

2026-09-11 via Nuitee
C
CARMEN couple us
10
2026-09-10 via Nuitee
G
Garima solo_traveller ch
10
2026-09-09 via Nuitee
D
Dane family_with_children gb
10
2026-09-08 via Nuitee
D
Dane couple gb
10
2026-09-08 via Nuitee
Y
Yam family_with_children il
9
Beautiful hotel and lovely staff, but you're left to figure things out on your own.
Pros:

Beautiful hotel, spacious and well-designed suites, and a lovely quiet setting. Daniel Kish and his colleague at breakfast were excellent — warm, attentive and they remembered everything. The pastries were very good.

Cons:

We checked out on a Sunday morning with four suitcases for the airport, and nobody mentioned that the roads around the hotel were closed for a major event. Our car couldn't reach us and we walked a long way with our luggage.
The breakfast arrangement was also confusing — we were told twice that it works like a normal restaurant, and only later learned that the 100 LEI option advertised online is the cheapest single item on the menu.
The indoor pool was also too cold to enjoy, which is a shame given the spa.

2026-09-06 via Nuitee
B
Benjamin couple ch
10
2026-09-06 via Nuitee
D
Denisa Cojanu solo_traveller ro
10
2026-09-02 via Nuitee
D
Denisa Cojanu solo_traveller ro
10
2026-09-02 via Nuitee
B
Bolbocean extended_group at
8
Pros:

8 from 10

2026-09-01 via Nuitee
J
Josette couple gb
10
A truly relaxing and enjoyable stay in an outstanding hotel.
Pros:

Beautiful quiet hotel, spacious suite with separate lounge area, large bathroom with walk in shower and separate bath. Hotel is very well maintained and spotless. Spa is really lovely and relaxing. All members of staff very professional, friendly and helpful from the front of house to the cleaning/maintenance staff. Breakfast was very good and the service second to none. This is a truly excellent hotel. We started our holiday in a different "5 star" hotel booked by our travel agent but it was so bad we changed hotels and so glad we did! There is no comparison, this hotel is in a different league.

Cons:

The hotel is in a good location very near to a nice park (the oldest in the city I was told) and convenient for the old town and other sights. However, the street it is on is a little scruffy with a lot of graffiti on the buildings. But it felt safe to walk around at night.

2026-08-31 via Nuitee
C
Cosmin solo_traveller us
7
Disappointing experience this time
Pros:

It’s a quiet central location. Rooms are nice and some are freshly refurbished.

Cons:

They need to change the towels and the sheets. They are unacceptably worn out for a 5 stars hotel.
Also, their stuff need profesional hospitality training. Too much of a Balkans behavior. Friendly but condescending. I stayed 4 or 5 times here, unfortunately they changed for the worse. Not again.

2026-08-31 via Nuitee
M
Martijn solo_traveller nl
10
2026-08-31 via Nuitee
E
EROL family_with_children tr
7
2026-08-30 via Nuitee
S
Sagar family_with_children gb
10
Pros:

We had the most wonderful stay at Epoque Hotel. The staff were genuinely hospitable and welcoming. Special shout out to our server, the wonderful Bogdan at L'Atelier, and the fabulous chefs who went the extra mile to make our dining experience(s) truly memorable. We have a baby <12 months so dining out can feel like a mission sometimes. The chefs readily made modifications to the menu to meet the dietary requirements.

2026-08-30 via Nuitee
Ирина couple ua
10
2026-08-30 via Nuitee
J
James couple gb
7
Interesting but we won't be going back. Other more beautiful places to visit.
Pros:

Epoque is an oasis amidst the general decay of the crumbling splendour and constant hideous graffiti of Bucharest. Comfortable with an excellent restaurant, it was a good base to explore from. Our room and room service were good. A bit tired and less glamorous than other hotels we had been staying in, we would recommend it for travellers wanting better than a Hilton and out of the old town. The taxi drivers (as in other cities) were even worse so Uber or Bolt are essential but the Uber app is not good.

Cons:

Nothing directly relating to the hotel, but the locals just don't care that their city is falling into disrepair. Graffiti, lack of maintenance, weeds where there should be lawns, all just a bit sad. The after effects of communism showing everywhere.

2026-08-28 via Nuitee
M
Martijn solo_traveller nl
10
Pros:

The restaurant offers excellent Romanian food.

2026-08-28 via Nuitee
J
Jonathan couple gb
10
Superb
Pros:

Location. Staff. Facilities. Staff. The bar. Staff.
Everything you would expect from a 5 star hotel.

Cons:

That I had to leave to return to London

2026-08-27 via Nuitee