Crowne Plaza Istanbul Harbiye by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.5 (613 reviews)
Dolapdere Cd. No: 163 Harbiye Şişli , Istanbul , tr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Location issues
Noise from rooms

Categories

Cleanliness
8.33
Some guests reported issues with noise and room conditions.
Service
9.3
Guests praised the staff's friendliness and responsiveness.
Location
7.84
The hotel is set on a hill, making access to attractions difficult.
Room Quality
7.79
Complaints about room temperature and thin walls were noted.
Amenities
8.82
Spa facilities were not fully operational, which disappointed some guests.
Value for Money
8.78
Overall a good experience relative to cost.
Food and Beverage
8.33
Limited food options were mentioned, though other dining experiences were praised.
Overall Experience
8.8
Generally positive reviews with some specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:00

Property Description

Luxurious Accommodation
Indulge in the modern and spacious rooms at Crowne Plaza Istanbul Harbiye, each equipped with top-notch amenities like a flat-screen TV and plush bedding for a comfortable stay.

Wellness and Relaxation
Unwind at the hotel's health club with rejuvenating massages and beauty treatments, or take a dip in the indoor pool after a long day of exploring the vibrant city of Istanbul.

Culinary Delights
Satisfy your taste buds at Ege Restaurant with a variety of international dishes or savor local and international cuisines at Istisna Restaurant & Cafe, promising a gastronomic experience like no other.

Experience luxury and convenience in the heart of Istanbul. Book your stay at Crowne Plaza Istanbul Harbiye now for an unforgettable experience.

Important information:

For our guests coming from reservations made on Booking.com, a 15% discount will be applied to expenses made at Ege Restaurant and Lobby Bar (Excluding Alcohol).

Guests are kindly requested to show the credit card used for reservation upon check-in.

The hotel can check the validity of the credit provided at the booking stage by taking pre-authorization at any time. Hotel has right to cancel the reservations which has nonfunctional credit cards.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 613 reviews
Cleanliness: 8.33
Service: 9.3
Location: 7.84
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
B
Bakhromjon solo_traveller sa
8
2026-07-04 via Nuitee
P
Padam couple gb
5
It's alright, but Uber is not very dependable and the hotel's location is not very good. The hotel itself is alr
Pros:

The property is a bit old, and strange sounds emanate from the bathroom around the clock. It sounds like clicking, popping, or creaking as hot water pipes heat up or cool down.

Cons:

Uphill walk from the public transport. There is no public transport next to the hotel, we always have to walk uphill for about 15 minutes. If you book a cab like Uber, they are very expensive and always try to overcharge. They charge however they like. Never ever get Uber if you want to save money. The food at the hotel is way too expensive; I mean, more expensive than London. Istanbul is not as pocket-friendly as it used to be.

2026-07-03 via Nuitee
S
Stephen couple gb
6
2026-06-28 via Nuitee
M
Mohammad couple ps
10
Comfortable and clean
Pros:

Excellent

Cons:

You need taxi every time you get out

2026-06-26 via Nuitee
M
Mohammad couple ch
10
2026-06-24 via Nuitee
S
Samet couple ch
10
A perfect day of relaxation, comfort, and exceptional hospitality from start to finish.
Pros:

We had a wonderful stay at this hotel and were very impressed with the overall experience. The room was spotless, beautifully maintained, and cleaned to a very high standard every day. The attention to cleanliness throughout the hotel was exceptional.

The spa facilities were excellent, especially the hammam and swimming pool. The hammam was relaxing and authentic, providing the perfect way to unwind, while the pool area was clean, comfortable, and very well looked after.

A special thank you to Yelda :) at the front desk. She was incredibly friendly, charming, and professional from the moment we arrived. Her warm welcome, positive attitude, and willingness to help made our stay even more enjoyable. She is a true asset to the hotel and provided outstanding customer service throughout our visit.

We highly recommend this hotel and look forward to returning in the future.

Cons:

Nothing

2026-06-18 via Nuitee
A
Abdullah couple kw
1
تحسن التصرف موظفه الاستقبال
Pros:

موظفه الاستقبال

Cons:

من البدايه موظفه الاستقبال

2026-06-18 via Nuitee
F
Fouad Seddieg solo_traveller sa
10
I like the lovely staff
Pros:

The front office manager YELDA BIKHAS by herself support me and serve me and she didn't let me need anything.

Cons:

Non.

2026-06-17 via Nuitee
A
Ahrari extended_group ca
10
Pros:

The front office manager who name was Yelda was amazing and also GR Team Fafa was very good and helpful

2026-06-11 via Nuitee
W
Waleed solo_traveller tr
10
2026-06-08 via Nuitee
A
Alin family_with_children be
10
2026-05-31 via Nuitee
N
Nastaran solo_traveller au
10
2026-05-27 via Nuitee
M
Manishka couple us
7
2026-05-26 via Nuitee
M
Michele extended_group it
7
2026-05-23 via Nuitee
C
Coffee Board of India extended_group in
9
It was good. Good Food, Good Location, Simple & Humble. Worth for the money, if you book in advance.
Pros:

Room was spacious for 2 to 3 individuals. Breakfast was exceptionally good and healthy with a lot of items to choose from. The Location is on a slope from which walking to the nearest bus stop and metro station is challenging due to steep slope, but is nearby. For those who love to walk, like me, shouldn't have an issue with that.

Cons:

The hotel is an old building and the maintenance of the rooms, especially the washroom and the furniture may be upped a little bit. The Air conditioning also to be serviced regularly. Sometimes, it wasn't functioning as intended but the weather of the city has covered it for us.

2026-05-18 via Nuitee
W
Waleed solo_traveller tr
10
2026-05-16 via Nuitee
W
WALEED couple ae
10
Pros:

نعم

2026-05-12 via Nuitee
P
Pierre S solo_traveller fr
1
FUYEZ!!! LE PERSONNEL D'ACCUEIL A UN COMPORTEMENT INACCEPTABLE !
Pros:

Rien à retenir à cause du personnel, fuyez.

Cons:

Nous avions une réservation pour deux nuits (dont la deuxième nuit qui nous a été offerte). Lors du checkin j'ai demandé à avoir le petit-déjeuner (10e au lieu de 20e si je le réservais au moment du checkin), on m'a indiqué que tout était bon et que je n'avais pas besoin de payer sur le coup. De plus on nous a indiqué que nous n'aurions pas à changer de chambre entre nos deux nuitées et que tout était ok.
Le lendemain matin ma réservation pour le petit-déjeuner n'était pas enregistrée et la personne à l'accueil a voulu me faire payer 20e, j'ai dû expliquer à plusieurs reprises la situation pour qu'elle accepte de me faire payer 10e.
Ensuite nous avons dû refaire un check-in pour la nuit qui nous avait été offerte par un proche, la personne à l'accueil a refusé de faire le check-in car ce proche n'était pas là (1e fois que ça nous arrive après 2 semaines en hôtel en Turquie et plusieurs nuits offertes par des proches). Alors que je demandais des explications et indiquait que je ne comprenais pas, cette personne ("Ali") s'est mise a souffler, a levé les yeux au ciel, un comportement inacceptable dans une discussion et encore plus lorsqu'on travaille dans un hôtel. Après avoir discuté avec mon proche et n'avoir fait que lui couper la parole, il ("Ali") a menti en disant que mon proche avait dit des "bad words". C'est faux. Je ne détaillerai pas plus ce point mais mentir sur ce sujet est inacceptable.
Aucune solution ne nous a été proposée. Une personne chargée de la relation avec les clients est venue nous voir, elle était très gentille mais n'avait aucune solution à proposer. Ils nous ont dit de réserver une autre chambre sur Booking. Lorsque j'ai indiqué que l'hôtel était plein, ils n'ont même pas proposé de nous laisser réserver la chambre que nous avions déjà normalement réservée et qui devenait libre du fait de leur refus de réaliser notre check-in.

2026-05-12 via Nuitee
B
Bahar couple de
8
Sehr gut
Pros:

Sehr sauber und freundlich

Cons:

Die Straße vor dem Hotel hatte keinen richtigen Gehweg .

2026-04-21 via Nuitee
V
Viktoriya family_with_children ru
10
2026-04-13 via Nuitee