Hampton Inn & Suites McAllen

Hotels
•
Hampton Inn
8.6 (368 reviews)
10 West Espressway 83 , McAllen , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Very clean rooms
Friendly/excellent staff (front desk praised)
Good location
Comfortable beds
Coffee and tea available
Nicely decorated rooms
Repeat guests / preferred choice
Cons:
Reservation not recognized / poor handling of booking
Breakfast could be better (mixed reviews)
Noise from expressway in some rooms
AC vibration/noise in a room
Some towels stained
Sofa-bed mattress needs improvement
TV internet/streaming issues
No bottled water provided to one guest

Categories

Cleanliness
9.2
Multiple reviews repeatedly praise rooms as very clean and comfortable; one mention of stained towels that need replacement.
Service
8.2
Generally excellent and friendly staff (several mentions, including standout front-desk service), but one serious negative incident where a reservation was not recognized and the hotel did not provide alternative accommodation.
Location
9
Frequently praised as well located and a primary reason guests choose the hotel; occasional noise from the expressway noted but not a dealbreaker for most.
Room Quality
8.5
Beds described as very comfortable and rooms nicely decorated; some issues reported (sofa-bed mattress needing improvement, occasional AC vibration noise and minor humidity odor).
Amenities
8.3
Coffee and tea available and appreciated; free breakfast is offered but receives mixed comments; minor tech issue reported (internet on TV).
Value for Money
8.8
Not explicitly discussed by reviewers; inferred as good value given repeat bookings, positive cleanliness/location comments and overall satisfaction.
Food and Beverage
8.7
Breakfast and on-site coffee receive praise for taste from several guests, though a few mention the breakfast could be improved or was not great.
Overall Experience
8.1
Mostly very positive stays with repeat guests and strong staff praise, tempered by an important negative reservation-handling incident and some room-related issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location and Amenities

Situated in downtown McAllen, just a short distance from McAllen Miller International Airport, Hampton Inn and Suites McAllen offers a convenient and comfortable stay. The smoke-free property boasts modern rooms equipped with free WiFi, flat-screen TVs, and work desks. Guests can enjoy the outdoor pool, daily continental breakfast, and exclusive amenities in the spacious studio rooms.

Leisure and Business Facilities

Guests can unwind in the hot tub, stay active in the gym, or explore nearby attractions like the McAllen International Museum of Art and Science. For business travelers, the hotel provides a well-equipped business center with fax/copy services. Free parking adds to the convenience of your stay.

Personalized Comfort and Service

With thoughtful amenities such as a minibar, microwave, and refrigerator, Hampton Inn and Suites McAllen ensures a personalized experience for every guest. Book now to experience a blend of comfort, convenience, and exceptional service.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Effective Monday August 28th 2023, property will go under renovation until Sunday December 31st 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MFE

Location

Guest Reviews

8.6
Based on 368 reviews
Cleanliness: 9.2
Service: 8.2
Location: 9
Room Quality: 8.5
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.7
Overall Experience: 8.1
M
Marijose Ja • family_with_children • mx
10
2026-10-31 • via Nuitee
A
aoam92 • couple • mx
10
2026-10-29 • via Nuitee
V
Victor javier • couple • mx
9
muy bueno
Pros:

la habitacion y la ubicacion del hotel

Cons:

pudo haber estado mejor el desayuno

2026-10-26 • via Nuitee
V
Victor • family_with_children • mx
1
Decepcionante, la reservación no fue reconocida y tuve que buscar alojamiento alternativo.
Cons:

El hotel no reconoció la reservación a pesar de que se mostraron las evidencias y los datos de la misma, culpó al sitio Booking como responsable de que la reservación no se haya recibido, y no proporcionaron alojamiento argumentando que no tenían disponibilidad de habitaciones.

2026-10-26 • via Nuitee
A
Alberto Gerardo • family_with_children • mx
10
2026-10-25 • via Nuitee
B
Brenda • extended_group • mx
10
2026-10-24 • via Nuitee
H
Hugo • couple • us
10
Awesome
Pros:

Excellent service, friendly staff

2026-10-23 • via Nuitee
A
Anahi • extended_group • mx
10
2026-10-22 • via Nuitee
L
Luis • family_with_children • mx
10
2026-10-20 • via Nuitee
R
Rafael • extended_group • mx
8
2026-10-19 • via Nuitee
L
Lesley • couple • us
9
Comfortable
2026-10-12 • via Nuitee
S
Sofia Maria Isabel • extended_group • mx
3
2026-10-12 • via Nuitee
R
Ronnie • extended_group • us
10
Will visit again
Pros:

Very clean, friendly staff good location

Cons:

Na

2026-09-19 • via Nuitee
M
Medina • couple • mx
10
Café súper deli
Pros:

Las atenciones, las habitaciones limpias y cómodas, el desayuno muy rico y el café y te disponible a toda hora delicioso!!

2026-09-17 • via Nuitee
M
Martha • solo_traveller • mx
9
2026-09-15 • via Nuitee
M
MARIO • family_with_children • mx
9
Pros:

La ubicación y la limpieza de las instalaciones es la razón por la que siempre escogemos este hotel.
La verdad es que siempre es la primera opción al seleccionar donde quedarnos, incluso en otros lugares.

Cons:

al tocarnos la habitación de lado de la Expressway, se escucha el ruido de los carros y camiones que pasan, sin embargo, no es razón por la cual no seguirlo escogiendo.
por otro lado, el aire acondicionado esa habitación en particular hacía ruido ya que vibraba y golpeaban los plasticos.

2026-09-14 • via Nuitee
J
Justin • solo_traveller • us
10
2026-09-13 • via Nuitee
E
eliud • solo_traveller • us
10
2026-09-11 • via Nuitee
J
Julian • solo_traveller • us
10
Pros:

Staff was excellent and the beds were so comfortable

2026-09-07 • via Nuitee
Y
Yizelie • extended_group • us
10
2026-09-07 • via Nuitee