Hampton Inn & Suites McAllen

Hotels
Hampton Inn
9.1 (458 reviews)
10 West Espressway 83 , McAllen , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Good breakfast options
Cons:
Cleanliness issues
Noise disturbances
Inconsistent service

Categories

Cleanliness
8.14
Multiple reviews highlighted issues with cleanliness, including dirty linens and bathrooms.
Service
9.61
Generally positive sentiment with a few complaints about responsiveness.
Location
9.95
Consistently praised for being centrally located and convenient.
Room Quality
8.6
Overall comfortable, but issues with cleanliness and some outdated amenities noted.
Amenities
9.13
Good amenities like breakfast, but some guests noted issues like noise.
Value for Money
8.59
Competitive pricing, yet concerns about room cleanliness and service diminish perceived value.
Food and Beverage
9.14
Breakfast was generally well-received, though some noted lack of variety.
Overall Experience
9.61
Positive reviews overall, but cleanliness and service issues detracted from perfect scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:58

Property Description

Convenient Location and Amenities

Situated in downtown McAllen, just a short distance from McAllen Miller International Airport, Hampton Inn and Suites McAllen offers a convenient and comfortable stay. The smoke-free property boasts modern rooms equipped with free WiFi, flat-screen TVs, and work desks. Guests can enjoy the outdoor pool, daily continental breakfast, and exclusive amenities in the spacious studio rooms.

Leisure and Business Facilities

Guests can unwind in the hot tub, stay active in the gym, or explore nearby attractions like the McAllen International Museum of Art and Science. For business travelers, the hotel provides a well-equipped business center with fax/copy services. Free parking adds to the convenience of your stay.

Personalized Comfort and Service

With thoughtful amenities such as a minibar, microwave, and refrigerator, Hampton Inn and Suites McAllen ensures a personalized experience for every guest. Book now to experience a blend of comfort, convenience, and exceptional service.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Effective Monday August 28th 2023, property will go under renovation until Sunday December 31st 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MFE

Location

Guest Reviews

9.1
Based on 458 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.95
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.61
J
Josue family_with_children mx
10
2026-08-20 via Nuitee
E
Enar Bouchot solo_traveller mx
10
Pros:

La habitación super comoda

Cons:

Lo único seria mejorar la colchoneta del sofa cama y no me dieron aguas y a otros clientes si

2026-08-17 via Nuitee
R
Raúl extended_group mx
10
Placentera
Pros:

Todo muy bien

2026-08-17 via Nuitee
E
Eliud solo_traveller us
9
2026-08-07 via Nuitee
R
Ricardo solo_traveller mx
9
Pros:

Excellent service

Cons:

All good

2026-08-05 via Nuitee
D
Dinorah zuñiga solo_traveller mx
9
Pros:

Tiene muy buena ubicacion, la habitación muy limpia y grande, me gusta que sea no fumadores.

Cons:

De repente hay un olor como humedad pero nada grabe

2026-08-04 via Nuitee
D
Diana Escobar solo_traveller mx
10
Pros:

Excelente servicio y atención del personal

Cons:

Nada,.todo está bien

2026-08-04 via Nuitee
E
Erica couple us
10
Best hotel, super clean and front desk staff perfect 10!!
Pros:

Very clean!! Nicely decorated. Out of all the Hamptons I have stayed in this has to be the best one overall and very clean. The front desk gentleman Jesus was AMAZING!! Hands down provided exceptional customer service! He was so friendly and very professional. We will definitely be back and plan to stay here again.

Cons:

Everything was great minus the internet on TV was not working but we got to watch regular cable channels.

2026-08-03 via Nuitee
E
Enitra family_with_children us
8
2026-08-03 via Nuitee
R
Rosemary couple us
10
2026-08-02 via Nuitee
N
Nia solo_traveller us
10
2026-07-25 via Nuitee
J
JI WON family_with_children mx
9
Pros:

Location and quietness

Cons:

The breakfast wasn't great, but it's free meal, so what's there to complain?

2026-07-21 via Nuitee
I
Ing_miguel solo_traveller mx
10
2026-07-20 via Nuitee
G
GABY FRAGA solo_traveller mx
10
2026-07-20 via Nuitee
M
Maria family_with_children us
2
It lacked in every sense
Pros:

Location was ideal and in proximity for most of our destinations during our visit, we even added a day to our stay.
I think that the night time clerk may have been aggravated at the fact, that I was upset about having issuees with the rooms! After a wonderful day in your city, we come to our beautiful hotel and it stunk like sewage, i called the front desk and the clerk stated that she could offer me another room on the same floor. I said great, However, I must go get the key. Alright, I go get the key we get all of our belongings, we walk into the room and turn the air on because it wasn't on. After 5 minutes of hot air, we couldn't believe the ac wasn't functioning properly. It is only blowing hot air! I was a little upset at this point and called the front desk, not only did she have to move us again, i had to go get the keys if I wanted to be comfortable. We checked everything before we got comfortable in the next room, all seems to be ok. So we needed to take a shower and there were no towels in the room!!! Are you serious? I thought i was getting pranked by Paris Hilton and Nicole!! I called to the front desk which at this point she was even more upset than I was i think, she asked what was wrong and I stated that the room had no towels, she said she had no help at the front desk, i would need to go get towels from the front, so we could shower after a long hot exhausting day and the reception in your lovely spacious rooms i was in no mood to walk to the front AGAIN! I went to the previous room with no air and took the towels from that room, i hope they were recently cleaned. This was the worst experience at a Hampton

Cons:

The service, or lack of...

2026-07-20 via Nuitee
O
Octavio solo_traveller mx
10
2026-07-19 via Nuitee
M
Michael solo_traveller us
6
Pros:

The staff was very friendly and accommodating. Rooms are spacious.

Cons:

The bathroom was filthy. Hairs and stains on the toilet. The microwave and cabinets were open when I entered the room. I asked for a new room and the staff gladly helped me. The new room was cleaner but the floors still looked dirty. Makes me wonder how much they actually clean the bedding and everything else.

2026-07-18 via Nuitee
S
Sergio Rivas Vázquez solo_traveller mx
10
Excelente hotel en Excelente ubicación
Pros:

La atención del personal en recepción

Cons:

Todo bien

2026-07-16 via Nuitee
O
Orlando family_with_children mx
10
Buena
Pros:

Bueno,y buena ubicacion

Cons:

Nada todo exelente

2026-07-13 via Nuitee
L
Laura solo_traveller mx
10
Pros:

Lo limpio

Cons:

Todo excelente

2026-07-13 via Nuitee