Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Cons:
High food prices
Noise issues in some rooms

Categories

Cleanliness
8.94
General sentiment is positive, with mentions of cleanliness in multiple reviews.
Service
9.41
The staff was frequently described as friendly and helpful.
Location
9.45
The location received high praise for accessibility and surroundings.
Room Quality
8.4
Rooms were mostly described positively, though some mentioned aging bathrooms.
Amenities
8.93
Amenities such as the swimming pool and spa were positively noted.
Value for Money
7.89
Concerns about breakfast prices and drink costs bring down the score.
Food and Beverage
8.44
Breakfast received high praise, but was noted as expensive.
Overall Experience
8.91
Overall sentiment is very positive, with most experiences described as great.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:49

Property Description

Breathtaking Mountain Views
Chalet-Hôtel Macchi in Châtel offers stunning balconies overlooking the picturesque Abondance Valley. The perfect backdrop for a relaxing retreat.

Savoyard Culinary Delights
Indulge in the renowned Savoyard cuisine at Le Cerf restaurant. Enjoy a culinary journey with refined dishes that will tantalize your taste buds.

Luxurious Spa Experience
Unwind and rejuvenate at the spa center with a heated indoor pool, sauna, hammam, hot tub, and fitness center. Pamper yourself after a day on the slopes.

Experience the beauty, taste the excellence, and relax in luxury at Chalet-Hôtel Macchi. Book now for an unforgettable stay.

Important information:

Please note that hotel does not accept American Express credit card.

The Standard Double and Superior Double rooms can accommodate a third person at an additional charge. This charge depends on the age of the third guest and the time of reservation.

If you plan on arriving after 19:00, please inform The Originals City, Hôtel Solana, Niort Est in advance of your expected arrival time in order to organize check-in and key collection.

We've increased our breakfast prices to €25 for adults and €13 for children.
Pets are charged an additional €18 per night.
Late checkout is €60, maximum 3:30 p.m., subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for € 80 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 488 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.91
B
Bastien • couple • ch
10
Pros:

Le service navette jusqu'à la télécabine, personnel fort aimable, installations détente/spa

2026-04-16 • via Nuitee
F
Frederik • couple • be
10
100% genieten
Pros:

Het ontbijt was super lekker!
De wellness
De prive Macchi shuttlebus en de skilockers
Mooie kamer met comfortabel bed.

Cons:

Het restaurant sloot op de avond dat we aankwamen. Het was einde ski seizoen. Heel spijtig.
De parking is aan de kleine kant voor grote wagens.

2026-04-12 • via Nuitee
C
Claudia • family_with_children • es
8
Hotel acogedor con un equipo al mando muy amable.
Pros:

las vistas y la amabilidad del personal. El desyuno es buenisimo! La ubicación es muy buena, a 2 minutos del autobus de las pistas.

Cons:

El restaurante es caro para la calidad

2026-04-09 • via Nuitee
Q
QUENTIN • couple • fr
9
Just amazing...
Pros:

Everything, it's super beautiful, every details. Staff is super nice. Facilities are all you need to have a perfect moment. Breakfast is amazing. Stunning pool and spa. Rooms are beautifully decorated, beds super comfortable. Location is perfect. View of the mountain is incredible.

Cons:

Nothing.

2026-04-08 • via Nuitee
I
isabelle • family_with_children • fr
10
2026-04-06 • via Nuitee
R
Rebecca • couple • nl
10
2026-04-06 • via Nuitee
N
nathalie • extended_group • fr
7
Pros:

Nous avons apprécié le coin salon/ bar près de la cheminée…. Très cocooning !

Cons:

J’ai trouvé très dommage de prendre une planche de saumon mariné et de recevoir du pain dur en accompagnement !! Cela gâche un peu le moment.

2026-04-05 • via Nuitee
M
Martin • solo_traveller • at
9
2026-04-02 • via Nuitee
A
Antti • solo_traveller • fi
7
Maijoitus oli riittävän laadukas ja palvelu erinomaista
Pros:

Palvelu oli erin omaista. Tuntui että on todella tervetullut.

Cons:

Huoneessa oli kummallinen haju ja majoituspaikasta ei saanut ruokaa. Aamupala oli kyllä riittävä

2026-03-31 • via Nuitee
K
kris • couple • be
7
Verouderd hotelkamers , goed restaurant
Pros:

Locatie is top

Cons:

Verouderde kleine kamers

2026-03-31 • via Nuitee
A
AUDREY • couple • fr
8
2026-03-30 • via Nuitee
S
STEPHANIE • couple • fr
10
Pros:

Le personnel est au petit soin. Le lieu est très agréable.

2026-03-28 • via Nuitee
L
lawrence • couple • gb
10
Fantastic holiday
Pros:

All fantastic

Cons:

All fantastic

2026-03-26 • via Nuitee
L
LIONEL • solo_traveller • ch
9
2026-03-26 • via Nuitee
M
Marine • couple • be
8
2026-03-24 • via Nuitee
D
Danny • extended_group • be
9
Pros:

Goede ligging, vriendelijk personeel, gezellige sfeer

2026-03-23 • via Nuitee
I
Iulia • couple • ro
10
Pros:

Location, staff, food, room size. They even have a shuttle taking the guest to the sky slopes - as we had our stay during ski season. The spa center is a big +.

Cons:

Different bathroom habits from what we are used to…. not having a bathroom door (just a curtain) was a bit stressful. Luckily the toilet had a door. :)

2026-03-21 • via Nuitee
B
Brown • extended_group • gb
10
Pros:

Hotel, facilities, location and staff were superb. I visited with some friends, but will be back with my family next year for sure.

2026-03-19 • via Nuitee
H
Helen • couple • gb
10
Great location
Pros:

Great location
Dog friendly and free upgrade
Comfortable beds
Coffee machine and kettle and fridge in room
Fabulous breakfast too
Free parking
Friendly staff
Beautiful hotel
Sauna

Cons:

Nothing

2026-03-19 • via Nuitee
G
Gavin • extended_group • gb
10
Absolutely great
Pros:

The property was well located boot and ski shop in hotel with great facilities pool jacuzzi and steam great after a days skiing spotless and great friendly staff restaurant food excellent

Cons:

Rooms slightly on the small side but all you require

2026-03-18 • via Nuitee