Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Cons:
High food prices
Noise issues in some rooms

Categories

Cleanliness
8.94
General sentiment is positive, with mentions of cleanliness in multiple reviews.
Service
9.41
The staff was frequently described as friendly and helpful.
Location
9.45
The location received high praise for accessibility and surroundings.
Room Quality
8.4
Rooms were mostly described positively, though some mentioned aging bathrooms.
Amenities
8.93
Amenities such as the swimming pool and spa were positively noted.
Value for Money
7.89
Concerns about breakfast prices and drink costs bring down the score.
Food and Beverage
8.44
Breakfast received high praise, but was noted as expensive.
Overall Experience
8.91
Overall sentiment is very positive, with most experiences described as great.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:49

Property Description

Breathtaking Mountain Views
Chalet-Hôtel Macchi in Châtel offers stunning balconies overlooking the picturesque Abondance Valley. The perfect backdrop for a relaxing retreat.

Savoyard Culinary Delights
Indulge in the renowned Savoyard cuisine at Le Cerf restaurant. Enjoy a culinary journey with refined dishes that will tantalize your taste buds.

Luxurious Spa Experience
Unwind and rejuvenate at the spa center with a heated indoor pool, sauna, hammam, hot tub, and fitness center. Pamper yourself after a day on the slopes.

Experience the beauty, taste the excellence, and relax in luxury at Chalet-Hôtel Macchi. Book now for an unforgettable stay.

Important information:

Please note that hotel does not accept American Express credit card.

The Standard Double and Superior Double rooms can accommodate a third person at an additional charge. This charge depends on the age of the third guest and the time of reservation.

If you plan on arriving after 19:00, please inform The Originals City, Hôtel Solana, Niort Est in advance of your expected arrival time in order to organize check-in and key collection.

We've increased our breakfast prices to €25 for adults and €13 for children.
Pets are charged an additional €18 per night.
Late checkout is €60, maximum 3:30 p.m., subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for € 80 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 488 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.91
S
Sprunger • couple • ch
10
2026-02-14 • via Nuitee
S
Sylvie • couple • ch
10
Exceptionnel
Pros:

Personnel, top
Repas top
Et une note spéciale pour Pierre Marie, le barman

Cons:

Rien

2026-02-14 • via Nuitee
K
Katarina • family_with_children • fr
10
Amazing stay
Pros:

Excellent hotel, beautifully decorated, in a charming alpine village. Great breakfast. Beautiful spa… we will definitely return!

Cons:

We liked everything!

2026-02-14 • via Nuitee
B
Bob • couple • be
10
2026-02-12 • via Nuitee
D
Danièle • couple • fr
10
Charmant, central et gastronomique
Pros:

Tout, même si le prix est plutôt élevé.
Le seul élément négatif est l absence de navette pour aller à la télécabine

Cons:

l absence de navette pour aller à la télécabine avec ses chaussures de ski aux pieds et skis sur l’épaule

2026-02-11 • via Nuitee
S
Stephanie • couple • ch
6
Pros:

Qualités/prix trop cher
Petit déjeuner 25 euros par personne dommage pas une autre formule de petit déjeuner moins cher proposé comme café /croissant

Cons:

Qualités/prix trop cher
Petit déjeuner 25 euros par personne dommage pas une autre formule de petit déjeuner proposé comme café /croissant

2026-02-11 • via Nuitee
E
esther • couple • ch
9
Perfect hotel met heerlijk ontbijt, goede locatie
Pros:

Locatie, op loopafstand van dorp en liften. Fantastisch ontbijt, alles vers, zeer vriendelijke medewerkerd

Cons:

Minor detail: douche in bad…old fashioned

2026-02-10 • via Nuitee
C
Christine • couple • ch
9
Hôtel chaleureux esprit montagne au cœur de Châtel
Pros:

Le confort, l’ambiance et la décoration du lieu
L’accueil est très chaleureux et on se sent bien à l’hôtel Macchi

Cons:

La salle de sport n’a pas été rénovée depuis 2 ans, il ne faudrait pourtant pas beaucoup de frais pour qu’elle soit acceptable
Dommage
Pourtant l’espace piscine sauna hammam est top et bien entretenu

2026-02-09 • via Nuitee
J
Julius • couple • gb
10
Pros:

Excellent hotel. Staff helpful

Cons:

Leaving....

2026-01-31 • via Nuitee
I
Iain • couple • gb
8
Pros:

Good breakfast Good Location, Greatful for the lift to the telecabine

2026-01-31 • via Nuitee
K
Karoly • couple • ch
10
2026-01-28 • via Nuitee
M
Malcolm • solo_traveller • gb
9
2026-01-27 • via Nuitee
P
Pierrot • solo_traveller • fr
9
Personnel aimable et très attentionné
Pros:

Le transfert de l’ hôtel au pied des remontées mécaniques . Merci Cyril !

2026-01-23 • via Nuitee
C
Ciska • couple • nl
8
Prachtig hotel, vriendelijk personeel, een zeer uitgebreid en goed ontbijt. De kamers hebben een update nodig.
Pros:

Schoon en vriendelijk personeel. Een uitgebreid en heerlijk ontbijt.

Cons:

De inrichting van de kamer is verouderd. In de sauna klonk elke dag een harde, onzuivere muziek. Geen warme douche in de sauna, alleen 3 koude.

2026-01-22 • via Nuitee
F
federica • couple • it
8
2026-01-16 • via Nuitee
S
Sas KEBRAU • couple • fr
8
2026-01-12 • via Nuitee
K
Karyna • couple • pl
10
Gorąco polecam !
Pros:

Gorąco polecam ten hotel! Czuć w nim górską atmosferę i widać, że ma swoją historię. Bardzo miła obsługa, otwarta na gości każdej narodowości. Dużym plusem jest pokój dla dzieci. Świetne spa, basen z ciepłą wodą oraz fotel do masażu. Bardzo dobre śniadania. Lokalizacja idealna – wszędzie blisko: restauracje, przystanek autobusowy, sklepy i stok narciarski. Pokoje są przytulne, a kominek rozpalany jest codziennie, co tworzy wyjątkowy klimat. Dodatkowo można pograć w bilard.

Cons:

-

2026-01-11 • via Nuitee
J
Justin • couple • gb
9
2026-01-09 • via Nuitee
P
Paula • couple • gb
10
Cosy hotel with a chalet feel.
Pros:

The hotel has a lovely alpine chalet feel. It is very cosy. The staff are super friendly and helpful. It is perfectly located in the centre of chatel near the shops and bars and only a 10 min walk to the cable car, but very quiet.
The spa facilities are fabulous after a day on the slopes.

Cons:

We liked everything and will definitely be coming back.

2025-12-29 • via Nuitee
M
Marija • family_with_children • fr
10
2025-12-29 • via Nuitee