Residência São Francisco by Umbral

Hotels
•
Umbral
8.3 (1840 reviews)
Rua Francisco Marto nº100 , Fátima , PT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location
Service Quality
Cons:
Cleanliness
Amenities
Food and Beverage

Categories

Cleanliness
7.76
Several reviews mentioned cleanliness issues with hair on the bed.
Service
9.23
Mixed sentiments; some reviews mentioned good service while others indicated long wait times.
Location
9.77
Many positive comments regarding the convenient location near key attractions.
Room Quality
7.72
Complaints about noise and lack of view noted in several reviews.
Amenities
7.25
Multiple reviews highlighted missing amenities like kettles and hot beverage options.
Value for Money
8.71
Generally considered good value, although lacking some expected amenities.
Food and Beverage
6.76
Frequent complaints about breakfast options and missing hot beverage facilities.
Overall Experience
9.23
Overall experience was generally positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:06

Property Description

Close to Sanctuary of our Lady of Fátima
Located just 50 meters from the Sanctuary of our Lady of Fátima, our family-run property offers a convenient and peaceful stay for all guests.

Comfortable Rooms with Free WiFi
Experience comfort in our elegantly decorated rooms equipped with flat-screen TVs and private bathrooms with showers. Stay connected with complimentary WiFi access during your stay.

Delicious Continental Breakfast and Convenient Location
Start your day with a delicious continental breakfast served in our bright breakfast room. Explore nearby restaurants and shops within a 5-minute walk, and discover souvenir shops and museums just a 3-minute walk away.

Plan your visit to Fátima with us and enjoy easy access to key attractions like the Batalha Monastery and major cities like Lisbon and Porto.

Important information:

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

A surcharge of EUR 20 applies for arrivals after 13:00. All requests for late arrival are subject to confirmation by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Guest Reviews

8.3
Based on 1840 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.77
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.71
Food and Beverage: 6.76
Overall Experience: 9.23
J
jose • couple • pt
7
2026-10-24 • via Nuitee
M
Mduarte • couple • pt
8
Pros:

A localização, perto do santuário
Conforto

Cons:

Relação qualidade preço, um pouco caro relativamente a outros que já experimentei
Check in remotamente
TV do quarto não apenas ligava e desligava se tirasse a ficha da tomada. Só dava um canal o comando não funcionava

2026-10-24 • via Nuitee
R
Raquel • couple • pt
8
Pros:

Limpeza

Cons:

Horário de abertura e saída! Para pessoas idosas não é a melhor opção

2026-10-23 • via Nuitee
F
Filipe • solo_traveller • pt
8
Recomendo
Pros:

Da disponibilidade da colaboradora

Cons:

Nada a declarar

2026-10-22 • via Nuitee
P
Paulo • couple • pt
10
Pros:

Gostei bastante

2026-10-21 • via Nuitee
A
Alfredo • couple • co
5
No lo recomiendo demasiado costoso para lo que ofrece
Pros:

La ubicaciòn

Cons:

Muy costoso y muy estrecho. Averigüé en hoteles cercas a la zona más bonitos, más grandes y más baratos. El desayuno fue pan y jugo yo pensé que iban a servir huevos y frutas.

2026-10-19 • via Nuitee
B
babocha • extended_group • pl
9
Zalety i wady
Pros:

Wszystko sie podobało. Pokój, czystość, bliskość do miejsca objawienia. Balkon.

Cons:

Nie mogliśmy używać windy bo sie zacinała. Nie chcieliśmy zostac uwięzieni i tracić czas na wzywanie pomocy. Rozumiem że teraz jest taki nowoczesny styl dostarczanie torebek że śniadaniem pod drzwi. Ja wolę jednak tradycyjnie śniadanie, na które mogę pójść i wybrać co chce zjeść. To były jedyne minusy. Reszta zasługuje na plusy.

2026-10-19 • via Nuitee
J
Jaime • couple • es
3
Lo pedí con desayuno incluido y no me imaginé que fuera eso, en la mañana nos dejaron una bolsa afuera con algunas cosit
Pros:

Sólo la ubicación

Cons:

Había una cubeta con un trapeador en la puerta, desde que llegamos, y ahí estuvo todo el tiempo

2026-10-17 • via Nuitee
C
Claudiu • solo_traveller • es
10
2026-10-16 • via Nuitee
C
Chantal • solo_traveller • ci
4
Pros:

J'ai apprécié la situation géographique

Cons:

- Pas d'interlocuteur
- Ménage non fait alors que le personnel dédié est passé dans les chambres (salle de bain devenue plus salle après leur passage)

2026-10-15 • via Nuitee
E
Eduardo • couple • pt
10
2026-10-14 • via Nuitee
N
Nelda • family_with_children • cl
7
Buena Alternativa de alojamiento, excelente relación precio- calidad
Pros:

El desayuno y la ubicación

Cons:

Check inn tardío posterior a la hora publicads con una hora de retraso

2026-10-14 • via Nuitee
Q
Quilligan • extended_group • ie
1
Never again !!!
Pros:

I didn’t like anything about the property

Cons:

Hotel was more like a hostel
No lobby
Self check in
Rooms very small, door hitting the bed when walked in the room
Room wasn’t ready when we came and the lady proceeded to clean the room with a dry face towel. Very uncomfortable beds

2026-10-14 • via Nuitee
N
Ngan • family_with_children • dk
2
2026-10-14 • via Nuitee
P
Píriz • solo_traveller • es
1
2026-10-13 • via Nuitee
M
Mutsvanga • solo_traveller • gb
5
Pros:

Closeness to the Sanctuary of Fatima

Cons:

Staff have very very poor customer service

2026-10-12 • via Nuitee
I
Idalina • solo_traveller • es
10
Pros:

Todo muy bien comunicado. Buena ubicación. Todo muy muy limpio. Genial.

Cons:

Que no valiera la tele y que no tuviera por lo menos una neverita. Vendría bien.

2026-10-11 • via Nuitee
S
Soraia • solo_traveller • pt
6
2026-10-11 • via Nuitee
P
Pedro • solo_traveller • pt
7
2026-10-11 • via Nuitee
J
Jose • solo_traveller • es
8
2026-10-09 • via Nuitee