Sakura Fleur Aoyama

Hotels
8.2 (2850 reviews)
Shibuya-ku, Shibuya 2-14-15 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Adult only
Fire extinguishers
Key access
24-hour security
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Great location near Shibuya station
Friendly and helpful staff
Cons:
Older furnishings and facilities
Access issues with luggage

Categories

Cleanliness
7.96
Generally clean, but noted some issues with older furnishings and facilities.
Service
8.73
Staff were consistently described as kind, helpful, and attentive.
Location
8.57
Great location close to Shibuya station, though some found access challenging with luggage.
Room Quality
7.92
Rooms were clean but some furnishings were noted as outdated.
Amenities
8.25
Amenities included free water and coffee, but some requested better electrical access.
Value for Money
7.91
Good value for the location and services provided.
Food and Beverage
7.96
Basic offerings in the morning, adequate but not exceptional.
Overall Experience
8.33
A positive experience overall, with some minor drawbacks not detracting from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:02

Property Description

Modern Comfort in Central Tokyo

Convenient Location: Situated just a 5-minute walk from Shibuya Train Station, Sakura Fleur Aoyama offers easy access to Tokyo's bustling city life.

Well-Equipped Rooms: Enjoy the convenience of free Wi-Fi, video-on-demand, and a 26-inch flat-screen TV in each room, ensuring a comfortable stay.

Nearby Attractions: Explore famous landmarks like Shibuya Scramble Crossing and Omotesando Shopping Street, all within walking distance from the hotel.

Book your stay at Sakura Fleur Aoyama for a memorable Tokyo experience!

Important information:

Please note, payment must be made upon arrival.
Please call the hotel if you plan to arrive after 24:00.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2850 reviews
Cleanliness: 7.96
Service: 8.73
Location: 8.57
Room Quality: 7.92
Amenities: 8.25
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 8.33
I
Ingrid • couple • no
8
2026-02-11 • via Nuitee
Y
Yu • solo_traveller • jp
8
フロントの方はみんな優しい
Pros:

ありがとうございます♪

2026-02-10 • via Nuitee
J
jun • solo_traveller • jp
10
感謝
Pros:

フロントの方の接客

2026-01-27 • via Nuitee
C
Carl • solo_traveller • dk
7
2026-01-26 • via Nuitee
W
wataru • solo_traveller • jp
6
割高
Pros:

駅から近い

Cons:

値段が高くて施設が充実していなかった

2026-01-26 • via Nuitee
A
Alberto Vagnoni • solo_traveller • it
10
2026-01-26 • via Nuitee
V
Vasya • solo_traveller • us
7
Pros:

Tiny

2026-01-25 • via Nuitee
E
Eugene • solo_traveller • us
3
Never again!
Pros:

Nothing. It's very expensive for this location and the age of the hotel. Only the bathroom is halfway decent. Everything else is a nightmare.

Cons:

Everything. The staff is rude, they try to sell you everything, even a bottle of water that costs 20 cents across the street. The staff specifically hates Americans, they are rude and unfriendly. Not just impolite, but truly rude. Every time you leave, you have to hand in your key, but when you return, they pretend not to know you and start the check-in process and ask who you are – every single time you leave your room! It's pure harassment.

2026-01-25 • via Nuitee
M
Michelle • solo_traveller • us
10
2026-01-23 • via Nuitee
S
Simon • solo_traveller • gb
8
comfortable single room for a week stay
Pros:

Very nice staff. Tidy clean hotel. I had a single room on the top floor. It was very small as you would expect in Tokyo, in the centre. The desk and chair at one end of the room were so close to the bed you could hardly sit in the chair. Rooms cleaned every day if you want. Various extras are supplied like toothbrush and pyjamas (although I didn't use them) and various other things. No noise, so nice and quiet. This is one of those hotels where you hand your key in to reception when you go out, and it's an old fashioned key rather than a swipe card. But you get a free bottle of water every day and there was coffee at reception in the morning. There's no cafe or food offered but there is a decent cafe next door, with a number of salarymen working. Obviously the location makes it easy to get places. The shower is connected to the taps, so you have to switch it over and then adjust the taps to get the right temperature each time you use it. The one I had was set in a mini bath with a hose and shower head. No complaints as the price I got was very reasonable.

2026-01-21 • via Nuitee
H
honma • solo_traveller • jp
8
あたたかみが感じられる可愛らしいホテル
Pros:

渋谷駅から少し歩きますが、青山に歩いて行ける立地がとても魅力的です。近くにカフェがたくさんあって、朝食がなくても不便さはありません。
スタッフの方の対応もよかったです。
建物や設備は古いですが、内装が可愛らしくほっこりします。

Cons:

建物や設備が古いです。

2026-01-21 • via Nuitee
Y
Yoshimasa • solo_traveller • jp
7
良かった
Pros:

駅に近いのが有難い。

Cons:

照明が暗いこと。

2026-01-20 • via Nuitee
T
Trae • solo_traveller • us
10
This is a nice, cozy hotel within a short walk to Shibuya Station.
Pros:

The location was great since it was a short walk to Shibuya Station, making it a good place to get around. And the room itself was very nice and tidy, perfect to relax a bit after a long day out. The staff was also very nice and helpful whenever I spoke with them.

Cons:

There is honestly not much to say about things I didn't like.

2026-01-20 • via Nuitee
Y
Yehleen • family_with_children • us
10
2026-01-20 • via Nuitee
D
Dennis • solo_traveller • sg
8
Great place to stay though on the pricy end due to location
Pros:

It’s not far off from train station and the staff are very friendly; spoke fluent English and helpful

Cons:

Need to know the proper path to and fro the train station and hotel and the amount of daily essentials (i.e. soap and shampoo) can be more generous (just small single packets each).

2026-01-19 • via Nuitee
T
Toshiko • solo_traveller • jp
7
Pros:

スタッフさんの感じが良かった。
チェックイン時間より早く到着したが、お部屋のご用意が出来ていますとご対応いただけて助かりました。

Cons:

お部屋がかび臭く感じました。

2026-01-19 • via Nuitee
S
Shinya • solo_traveller • jp
8
2026-01-19 • via Nuitee
L
Lachlan • solo_traveller • au
10
2026-01-19 • via Nuitee
J
John • solo_traveller • ca
10
2026-01-19 • via Nuitee
T
TOMER • solo_traveller • il
10
2026-01-19 • via Nuitee