Eix Lagotel Holiday Resort

Hotels
EIX Hotels
8.2 (590 reviews)
Circuit del llac, s/n , Playa de Muro , es

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Spacious rooms
Cons:
Old facilities
Damp smell in bathroom

Categories

Cleanliness
7.41
Some damp smell reported in the bathroom and outdated mattresses noted.
Service
8.88
Staff were incredibly helpful and attentive, going above and beyond in a difficult situation.
Location
8.42
Convenient location near the beach with easy access to the historic district.
Room Quality
7.87
Rooms were spacious and well-equipped, though some issues with comforters reported.
Amenities
7.9
Great amenities such as pools and shuttle service, although some areas could improve.
Value for Money
8.36
Fair pricing for the quality, especially considering the beach proximity.
Food and Beverage
8.41
Wide variety of food options at breakfast, generally favorable reviews.
Overall Experience
8.38
Overall great experience with a few minor setbacks, enjoyed by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:34

Property Description

Lakeside Paradise with Abundant Amenities

Nestled by the Mallorcan lakeside and S’Albufera Nature Reserve, Lagotel offers a serene escape with 3 pools, a gym, and complimentary beach shuttles.

All-Inclusive Recreation

Enjoy tennis, mini golf, sauna, and hot tub facilities, along with billiards, table tennis, and a dedicated children's play area for endless entertainment options.

Comfortable Accommodations and Dining

Relax in air-conditioned rooms with free Wi-Fi, private balconies, and satellite TV. Indulge in delicious meals at the restaurant, grab a drink at the bar, or opt for poolside snacks.

Ready to experience the ultimate lakeside holiday retreat? Book your stay at Lagotel now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 590 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.42
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
J
Javieratk solo_traveller es
8
Pros:

Ubicación, parking, personal

Cons:

Sofá más cómodo, mejorar calidad buffet, más opciones sin gluten, falta de enchufes para cargar móviles en las habitaciones

2026-05-16 via Nuitee
A
ArubaPJ Solo travel
10
Best Value for Cyclists on the North of Mallorca
Pros:

EIX Lagotel Holiday Resort is... EASILY the BEST hotel / resort value on the island and definitely the best value on the north side Playa Muro/Alcudia araa.. The Hotel reception and cleaning staff are super friendly, helpful, caring and the Staff will help to ensure you have a nice stay.. They will exceed your expectations. The EIX Lagotel Resort hotel rooms are very clean with HOT showers and comfortable beds. Room size is nice, and ample storage, for your belongings. Room has a mini fridge, TV, kettle, and plenty of closet space for hanging beach clothes and more importantly your cycling kit. Rooms have a balcony for bike related storage, drying / hanging cycling kit, and or catching sunshine..

Breakfast is good if not better., a big variety of items, breads, meats, cheese, cereals, fresh fruits, made to order omelettes, and pancakes alternating days, a big buffet selection of food, and endless access to juice, coffee, lattes, etc.

The EIX Lagotel Resort location is perfect to start all your cycling rides. 2 minutes to the MA-12 to head to West to Alcudia or Pollenca / Cap Formentor or East to Can Picafort.. and 1 minute to the MA-3433 to head South toward Sa Pobla.. There is a non hotel related performance bike rental facility 200 meters away, The EIX Lagotel is NOT directly on the MA - 12, main Street, which is nice, and it's only a quick 5 minute walk to everything in Playa Muro and the beach.

EIX Resort is actually a hidden secret among Cycling influencers, Bike brand owners, cycling Pro’s, and other cycling Industry persons… You never know who you might see at breakfast or in the lobby, or at the pool, Cycling industry personalities and insiders, you have seen on social media, tv, websites, or YouTube.

My original 7 day stay at EIX Lagotel, transitioned into 4+ weeks… Book directly on the EIX Lagotel Resort hotel website for the best deal.. thats what I did.

2026-05-15 via Tripadvisor
J
Jérôme solo_traveller fr
6
Pros:

Jolie vue, proche de la plage. 3 piscines
Chambre très grande

Cons:

La chambre, salle de bain mal entretenue ( porte arraché en bas...), literie qui grince et pas très confortable, frigo rouillé sans étagères sur les portes
Qualité des boissons et du déjeuner très très moyen

2026-05-15 via Nuitee
C
Clareb731Gill Couples
8
Pleasant stay
Pros:

We Arrived early morning and was happy to be told our room was ready before check in which was a huge bonus. Our room was clean and spacious, lovely walk in shower, although the balconies weren’t private at all you could be seen from both sides of the rooms next to you. Food was the usual all inclusive menu which could have had a bit more choice but you won’t starve, the snack bar is table service outside and cooked to order. Food was ok here too. Never short of drink choices and didn’t mind paying extra for the freshly made slush cocktails at the adult pool. Never had a problem getting sunbeds and liked that they didn’t open the pools till 10am which meant we could have a lie in and not have to worry about rushing down to get a good spot at 6am like most hotels we have previously stayed in. The area around the hotel is limited with the choice of bars and restaurants but the ones that are there are all in walking distance or you can use the free shuttle bus from the hotel. Alcudia strip/port is only a 5 min taxi ride away for more choice of night life if that’s what you want. Staff were all friendly and pleasant, would return if visiting this area again, although the mosquitos had a field day with us even though we used spray.

2026-05-13 via Tripadvisor
Évina Virgínia solo_traveller pt
10
Pros:

Do alojamento, da simpatia e disponibilidade dos funcionários, da comida e da localização...

Cons:

Das funcionárias entrarem no quarto várias vezes sem bater e da limpeza, mais concretamente arrumação da cama.

Do barulho, mas agradeço muito por me terem dado um outro quarto onde se notava menos.

2026-05-13 via Nuitee
P
Poirier solo_traveller fr
8
2026-05-13 via Nuitee
M
MaryF1869 Family
10
Brilliant hotel
Pros:

A beautiful clean hotel situated by a lake and overlooking a nature reserve . Wonderful staff from the management to the people behind the scenes that keep the place running smoothly. Great pools and marvellous entertainment . Outstanding food and great service . Would highly recommend recommend

2026-05-12 via Tripadvisor
B
bmontgomery92 Friends getaway Normanton on Trent, Nottinghamshire, England
10
Lovely stay here with clean rooms , clean pools and friendly staff
Pros:

Lovely clean hotel - apartment was very well equipped - comfortable beds lovely big balcony

2026-05-11 via Tripadvisor
C
Claireanna27 Friends getaway Blackwood, Caerphilly County, South Wales, Wales
6
𝗘𝗜𝗫 𝗟𝗔𝗚𝗢𝗧𝗘𝗟, 𝗣𝗟𝗔𝗬𝗔 𝗗𝗘 𝗠𝗨𝗥𝗢… 𝗔 𝗥𝗘𝗩𝗜𝗘𝗪 𝗡𝗢𝗕𝗢𝗗𝗬 𝗔𝗦𝗞𝗘𝗗 𝗙𝗢𝗥
Pros:

Right… where do I start with this one then.

First things first, if you’re an early riser who enjoys sitting by the pool with a coffee before the world wakes up… absolutely not

After TWO DAYS of rain, the first sunny morning finally arrives and the pools still don’t open until 10am. TEN. There’s literally nothing else to do either, no pool bar open, no drinks, no atmosphere, just you and a slightly aggressive breakfast buffet trying to survive until the lifeguard clocks in.

And if your room overlooks the swamp/lake situation at the back… congratulations because the bin men will personally wake you up before 8am every morning with what sounds like an industrial demolition project.

Location wise… when I say there’s nothing around, I mean NOTHING.
You’ve got:
A hospital over the road
A couple of shops selling fake handbags
“Beer helped me do it” t-shirts
…and vibes thinner than the ham at breakfast.

There is however a little yellow train that goes around the resort for AN HOUR apparently.
Lovely little activity if you’ve ever wanted to slowly tour absolutely nothing in extreme detail. Can’t lie though, by day 3 I was considering getting on it just for emotional support.

The evenings… oh dear
At one point before the mini disco started it genuinely resembled God’s waiting room. Groups sat silently playing cards and dominoes while nursing sangria,

I may have accidentally offended a few OAPs who’ve apparently been coming here for the last 20 years too, They looked at me like I’d personally insulted their family bloodline when I basically told them I thought the hotel was not my thing..
Sorry Brenda, but if the highlight of the resort is the little yellow train and bingo at 8pm, I’m struggling

Now I WILL give credit where it’s due because the bar staff were absolutely lovely, Especially Chiara, who by the end of the holiday we genuinely wanted to adopt into the sten weekend.

Poor girl deserved a medal trying to accommodate TWENTY men and women on a sten do in the middle of absolutely nowhere, Honestly without her the resort would’ve had the atmosphere of a GP waiting room.

Now onto the food situation…
There’s no proper grab-and-go snack bar during the day, So if you fancy a little bit of grub by the pool after a few cocktails, absolutely forget it..

You MUST stay in the outside dining area to eat them. And they are STRICT on this too. No sneaking nuggets out wrapped in napkins. No bikini-pocket nuggets. No poolside nug smuggling operation. Honestly security around those chicken nuggets was tighter than airport customs

AND while trying to protect your nuggets from hotel security, you’ve also got to defend them from the army of sparrows loitering around the outside dining area waiting to strike. Honestly one looked me dead in the eye like “you gonna finish that?” Back OFF my nuggets, I’ve waited all day for these

Now to be fair… one genuinely positive thing about Playa de Muro is the beach itself because it IS beautiful, White sand, crystal clear water and a really peaceful vibe. I can absolutely see why families and couples who want a quiet relaxing break would love it here.

Unfortunately… a 20-person sten weekend group from South Wales was probably not the target audience

Food overall? Standard all inclusive survival meals. You won’t starve. You also probably won’t emotionally connect with it either. HOWEVER… the chicken nuggets deserve a Michelin star. I would genuinely fly back for the nuggets alone. Outstanding!

Drinks were actually decent to be fair, plenty of choice and strong enough to help you forget there’s absolutely sod all around the hotel.

Rooms were alright too. Clean enough, decent size, lovely walk-in shower and constant hot water which honestly in an all inclusive is half the battle won.

Now let’s discuss check-in because I’m STILL not over it. Everyone else got their rooms straight away. EVERYONE. Me? The actual travel agent? Four hour wait. FOUR.

Nothing humbles you faster than standing in a hotel lobby in airport clothes watching everyone else get their wristbands and room keys while you slowly lose the will to live

Now credit where it’s due… the adults-only pool area is actually lovely, Little pool beds, a cold bubble tub, peaceful vibes… genuinely the nicest part of the hotel. Mostly because you can sit there and momentarily forget you’re in the middle of nowhere

Sadly our sten group realised by DAY THREE… which was also our FINAL NIGHT… that twenty people in Playa de Muro was basically a social experiment gone wrong

So €680 later we headed into Magaluf just to remember what music, bars and human civilisation feels like

AND finally… if you’re leaving on one of the MANY early Palma flights home… GOOD LUCK

No early breakfast. No little takeaway box. Not even so much as a sympathy coffee available before you leave

Nothing quite prepares you for dragging your suitcase through reception at stupid o’clock in the morning running purely on resentment and one warm bottle of water from the room.

I am officially a disgruntled travel agent at this point… GET ME OUT OF HERE

2026-05-11 via Tripadvisor
F
Francesco family_with_children it
9
Pros:

spiaggia raggiungibile in 10-15 minuti a piedi, la struttura offre un autobus ogni 30 minuti.
Ottima colazione intercontinentale, il personale è molto disponibile ad ogni richiesta.

Cons:

orario della cena fino alle 21

2026-05-11 via Nuitee
H
Hamza solo_traveller ma
1
2026-05-11 via Nuitee
P
pathC4223AP Friends getaway
10
Excellent hotel
Pros:

Excellent location , 1 - 1.5 hrs transfer from Palma airport . I've been to northern Mallorca many times for cycling holidays , this area is renowned for cycling , this is my first time in the Eix Lagotel and I've already booked for next year for the Mallorca 312 . I found the hotel very modern , very clean with very helpful staff . Everyone has different tastes but I didn't find the food to my taste , not enough variety . I loved the hotel beds , pillows and the shower was excellent . The proof is I've booked for next year already .

2026-05-10 via Tripadvisor
O
Oleksandr couple at
9
2026-05-09 via Nuitee
J
Jan solo_traveller cz
7
Pros:

Snídaně, příjemný a profesionální personál, čistota a skvělá práce uklízeček.

Cons:

Nedodržování nočního klidu po 22.h. Špatná akustická izolace pokoje.

2026-05-09 via Nuitee
D
Dagmar family_with_children sk
8
2026-05-08 via Nuitee
R
rupert691 Couples Swindon, Wiltshire, England
10
Small break
Pros:

Excellent location would recommend

2026-05-07 via Tripadvisor
T
Tanja solo_traveller nl
10
2026-05-07 via Nuitee
D
Danny solo_traveller gb
9
2026-05-03 via Nuitee
D
Danny solo_traveller gb
9
Pros:

Staff are very helpful and nice, especially to Juanjon. I would highly recommend this Hotel.

Cons:

One thing to be improve is, a complimentary Coffee & tea in the room. Everything was Brilliant.

2026-05-03 via Nuitee
M
Martina couple cz
10
2026-05-03 via Nuitee